of 38
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Life StagesOFANINTERIORDESIGNBUSINESS
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START UPMARKETING PLANNING FINANCE OPERATIONS& HUMANRESOURCES ORGANIZATIONALSTRUCTURELEGAL
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START UPMARKETING
PLANNING
FINANCE
OPERATIONS& HUMANRESOURCES
LEGAL
ORGANIZATIONALSTRUCTURE
ASIDRESOURCES
Assessing the market / dening your niche or opportunity
Creating your brand business name / trademark issues / image
Creating business collateral / marketing materials
Creating and launching a website / social network site
Joining organizations and/or determining venues for networking
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MARKETING
PLANNING
FINANCE
OPERATIONS& HUMANRESOURCES
LEGAL
ORGANIZATIONALSTRUCTURE
Assessing your skills, abilities and personality
Evaluating desired work/life balance
Assessing your competition
Developing a business plan & strategic plan
Identifying advisors (legal, accounting, taxes, nancial planning, management, etc.)
Developing a technology plan
START UP
ASIDRESOURCES
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MARKETING
PLANNING
FINANCE
OPERATIONS& HUMANRESOURCES
LEGAL
ORGANIZATIONALSTRUCTURE
Determining how much capital / securing capital youll need
Setting up bank account(s) / establishing relationship with bank(s)
Establishing line(s) of credit
Opening credit card accounts for the business
Setting up accounts with vendors / suppliers
Setting up bookkeeping system
Securing licenses / tax i.d. number(s)
Getting necessary insurance
Obtain business license(s)
START UP
ASIDRESOURCES
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MARKETING
PLANNING
FINANCE
OPERATIONS& HUMAN
RESOURCES
LEGAL
ORGANIZATIONALSTRUCTURE
Purchasing software / setting up utilities
Setting up payroll (if not sole proprietorship)
Dening roles and responsibilities (if not sole proprietorship)
Developing policies (if not a sole proprietorship) / manuals
Identifying resources for outsourcing / collaborating
START UP
ASIDRESOURCES
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MARKETING
PLANNING
FINANCE
OPERATIONS& HUMANRESOURCES
LEGAL
ORGANIZATIONALSTRUCTURE
Determining and establishing legal entity
Obtaining and reviewing contract documents
START UP
ASIDRESOURCES
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MARKETING
PLANNING
FINANCE
OPERATIONS& HUMANRESOURCES
LEGAL
ORGANIZATIONAL
STRUCTURE
Determining your vision and business goals
Articulating your business values
START UP
ASIDRESOURCES
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GROWTHMARKETING PLANNING FINANCE OPERATIONS& HUMANRESOURCES ORGANIZATIONALSTRUCTURELEGAL
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GROWTH
ASIDRESOURCES
Cultivating referrals / lead development
Growing your brand
Raising your prole (writing / speaking / showhouses / volunteer and charity
work, etc.)
Expanding your network
MARKETING
PLANNING
FINANCE
OPERATIONS& HUMANRESOURCES
LEGAL
ORGANIZATIONALSTRUCTURE
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MARKETING
PLANNING
FINANCE
OPERATIONS& HUMANRESOURCES
LEGAL
ORGANIZATIONALSTRUCTURE
Reviewing and revising your business and strategic plans
Establishing business systems
Expanding your planning inputs and resources
Determining how to scale your business
Making time to work on your business
GROWTH
ASIDRESOURCES
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MARKETING
PLANNING
FINANCE
OPERATIONS& HUMANRESOURCES
LEGAL
ORGANIZATIONALSTRUCTURE
Managing cash ow
Determining prot and personal earnings
Leveraging capital and credit
Collecting and paying taxes
GROWTH
ASIDRESOURCES
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MARKETING
PLANNING
FINANCE
OPERATIONS& HUMAN
RESOURCES
LEGAL
ORGANIZATIONALSTRUCTURE
Recruiting, hiring, training and retaining employees
Setting up payroll
Determining compensation and benets / prot sharing
Contributing to Unemployment Compensation and Workers Compensation Insurance
Selecting insurance plans / retirement plans for employees
Dening roles and responsibilities
Developing HR policies / manuals / contracts
Managing staff
Setting up or expanding ofce space leases, furniture, equipment, software, etc.
Controlling overhead
GROWTH
ASIDRESOURCES
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MARKETING
PLANNING
FINANCE
OPERATIONS& HUMANRESOURCES
LEGAL
ORGANIZATIONALSTRUCTURE
Deciding whether to partner / add partners
Managing contract negotiations and obligations
GROWTH
ASIDRESOURCES
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MARKETING
PLANNING
FINANCE
OPERATIONS& HUMANRESOURCES
LEGAL
ORGANIZATIONAL
STRUCTURE
Inculcating your vision and business values
Developing / enhancing leadership / delegating skills
Anticipating and integrating cultural change
GROWTH
ASIDRESOURCES
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ESTABLISHEDMARKETING PLANNING FINANCE OPERATIONS& HUMANRESOURCES ORGANIZATIONALSTRUCTURELEGAL
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Reviewing and revising your business and strategic plans
Monitoring trends
Exploring future scenarios
MARKETING
PLANNING
FINANCE
OPERATIONS& HUMANRESOURCES
LEGAL
ORGANIZATIONALSTRUCTURE
ESTABLISHED
ASIDRESOURCES
7/24/2019 StagesLifecycle Final
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Fine tuning cash ow
Maximizing protMARKETING
PLANNING
FINANCE
OPERATIONS& HUMANRESOURCES
LEGAL
ORGANIZATIONALSTRUCTURE
ESTABLISHED
ASIDRESOURCES
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Developing staff
Planning for advancement / partnerships / succession
Increasing productivity
Improving efciency / process improvements
Rening business practices
Increasing automation and outsourcing of routine tasks
Managing overhead
MARKETING
PLANNING
FINANCE
OPERATIONS& HUMAN
RESOURCES
LEGAL
ORGANIZATIONALSTRUCTURE
ESTABLISHED
ASIDRESOURCES
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Minimizing disputes, claims, collections, etc.MARKETING
PLANNING
FINANCE
OPERATIONS& HUMANRESOURCES
LEGAL
ORGANIZATIONALSTRUCTURE
ESTABLISHED
ASIDRESOURCES
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Managing change
Developing leaders
Maintaining a competitive edge
MARKETING
PLANNING
FINANCE
OPERATIONS& HUMANRESOURCES
LEGAL
ORGANIZATIONAL
STRUCTURE
ESTABLISHED
ASIDRESOURCES
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TRANSITIONMARKETING PLANNING FINANCE OPERATIONS& HUMANRESOURCES ORGANIZATIONALSTRUCTURELEGAL
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Reviewing and revising your business and strategic plans
Monitoring trends / economic developments
Exploring future scenarios
MARKETING
PLANNING
FINANCE
OPERATIONS& HUMANRESOURCES
LEGAL
ORGANIZATIONALSTRUCTURE
TRANSITION
ASIDRESOURCES
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Creating new sources of revenue (e.g., product lines, furniture)
Managing cash ow and capitalization for expansionMARKETING
PLANNING
FINANCE
OPERATIONS& HUMANRESOURCES
LEGAL
ORGANIZATIONALSTRUCTURE
TRANSITION
ASIDRESOURCES
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Integrating staff (merger or acquisition)
MentoringMARKETING
PLANNING
FINANCE
OPERATIONS& HUMAN
RESOURCES
LEGAL
ORGANIZATIONALSTRUCTURE
TRANSITION
ASIDRESOURCES
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Growing through merger or acquisition
Engaging in joint ventures / partnershipsMARKETING
PLANNING
FINANCE
OPERATIONS& HUMANRESOURCES
LEGAL
ORGANIZATIONALSTRUCTURE
TRANSITION
ASIDRESOURCES
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Integrating organizational cultures (merger or acquisition)
Integrating professional cultures (new lines of business, diversication, new
sources of revenue)
MARKETING
PLANNING
FINANCE
OPERATIONS& HUMANRESOURCES
LEGAL
ORGANIZATIONAL
STRUCTURE
TRANSITION
ASIDRESOURCES
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MATURATIONMARKETING PLANNING FINANCE OPERATIONS& HUMANRESOURCES ORGANIZATIONALSTRUCTURELEGAL
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MATURATION
ASIDRESOURCES
Reassess market / opportunity
Reassess competition
Manage perceptions of declining competence / value
Referring clients
MARKETING
PLANNING
FINANCE
OPERATIONS& HUMANRESOURCES
LEGAL
ORGANIZATIONALSTRUCTURE
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Maintaining a strategic sales plan
Evaluating next steps for business (expand or exit?)
Developing an exit plan (when and how)
MARKETING
PLANNING
FINANCE
OPERATIONS& HUMANRESOURCES
LEGAL
ORGANIZATIONALSTRUCTURE
MATURATION
ASIDRESOURCES
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Coping with cash ow challenges
Cutting costs
Protecting value / investment
Getting a valuation to determine what your business is worth
Tax strategies for selling the business
MARKETING
PLANNING
FINANCE
OPERATIONS& HUMANRESOURCES
LEGAL
ORGANIZATIONALSTRUCTURE
MATURATION
ASIDRESOURCES
7/24/2019 StagesLifecycle Final
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Downsizing
Selling inventoryMARKETING
PLANNING
FINANCE
OPERATIONS& HUMAN
RESOURCES
LEGAL
ORGANIZATIONALSTRUCTURE
MATURATION
ASIDRESOURCES
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Dissolving the business as a legal entity
Finalizing tax obligationsMARKETING
PLANNING
FINANCE
OPERATIONS& HUMANRESOURCES
LEGAL
ORGANIZATIONALSTRUCTURE
MATURATION
ASIDRESOURCES
7/24/2019 StagesLifecycle Final
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Anticipating and coping with psychological impact on owners and employeesMARKETING
PLANNING
FINANCE
OPERATIONS& HUMANRESOURCES
LEGAL
ORGANIZATIONAL
STRUCTURE
MATURATION
ASIDRESOURCES
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GENERAL| Publications
Designing Your Businessby Gordon T. Kendall.
Fairchild Publications, 2005.
A Guide to Business Principles and Practices for Interior
Designers: Revised Editionby Harry Siegel, CPA, with
Alan M. Siegel, Esq. Watson-Guptill, 1982.
How to Start and Operate Your Own Design Firm, Second
Edition: A Guide for Interior Designers and Architectsby
Albert W. Rubeling, Jr., FAIA. Allworth Press, 2007.
The Interior Design Business Handbook: A Complete Guide
to Profitability, 4th ed.,by Mary V. Knackstedt, FASID,
FIIDA. John Wiley & Sons, 2006.
Interior Design Handbook of Professional Practiceby Cindy
Coleman (ed.). McGraw-Hill, 2001.
Interior Design in Practice: Case Studies of Successful Busi-
ness Modelsby Terri L. Maurer, FASID, and Katie Weeks.
John Wiley & Sons, 2010.
Professional Practice for Interior Design, 4th ed.,by
Christine Piotrowski, FASID, IIDA. John Wiley & Sons, 2007.
GENERAL| Websites
Design Business Benchmarking
www.designbusinessbenchmarking.com
Design Success University www.designsuccessu.com
Design Biz Blueprint www.designbizblueprint.com
Designing Prots www.designingprots.com
Education-works www.education-works.com
Interior Design Business www.interiordesignbusiness.net
SCORE www.score.org
U.S. Small Business Administration www.sba.gov
Your Business Library www.yourbusinesslibrary.com
MARKETING| Publications
How to Get Your Work Published(ASID)
Know Your Client(ASID)
Marketing and Client Relations for Interior Designersby
Mary V. Knackstedt, FASID, FIIDA. John Wiley & Sons, 2008.
Marketing Basics for Designers: A Sourcebook of Strategies
and Ideasby Jane D. Martin and Nancy Koohuizen.
John Wiley & Sons, 1995,
Marketing Interior Designby Lloyd Princeton.
Allworth Press, 2009.
MARKETING| Presentations
Business Etiquette and People Skills (UNi)
Effective Public Relations (RV)
Know Your Client (UNi )
Market Research (UNi)
Presentation Skills (RV)
Sales Tips for Women (ASID Web Event)
Winning Proposals (RV)
PLANNING| Publications
Analyzing Your Own Business or One You Want to Buy
or Invest In(ABL)
Environmental Scanning Report(ASID)
Interior Design Billings & Inquiries Index (ASID)
Profiling and Presenting Your Company to the World(ABL)
Selling Your Business: How to Negotiate the Best Deal(ABL)
PLANNING| Presentations
Business Planning for New Designers (UNi)
Strategic Planning & Budgeting (RV)
For additional information and links to online resources, go the
Practice & Businesssection of the ASID website at www.asid.org.
SELECTED RESOURCES ASID ASID website (www.asid.org)
UNi ASID online education (www.asiduni.org)
ABL ASID Business Library (@ www.asid.org)
RV Red Vector (www.redvector.org)
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FINANCE| Publications
20 Ways to Build Your Retirement Fund(ABL)
50 Strategies to Increase and Manage Your Cash Flow(ABL)
Assessing a Business Health and Profitability(ABL)
Cash Flow: Know Its Value When Buying, Selling, or
Expanding(ABL)
Estimating for Interior Designersby Carol Sampson.
Watson-Guptill, 2001.
The Interior Designers Guide to Pricing, Estimating and
Budgetingby Theo Stephan Williams. Allworth Press, 2005.
Your Investments: 44 Action Alerts to Use Today and
Throughout the Year(ABL)
FINANCE| Presentations
Accounting and Cash (RV)
Financial Controls, Monitoring & Project Budgeting (RV)
Pricing as a Professional (RV)
Pricing for Prots, Generating Cash and Getting Paid (RV)
Prot & Loss (UNi)
OPERATIONS & HUMAN RESOURCES| Publications
Employment Contracts: When to Offer and What
to Include(ABL)
Renting and Leasing Properties: For Both Tenants and
Landlords(ABL)
Your Compensation, Benefits, and Retirement Money(ABL)
OPERATIONS & HUMAN RESOURCES| Presentations
Controlling Labor Costs (RV)
Developing a Succession Plan (UNi)
How to Handle Customer Conict (RV)
Insurance Coverage Disputes (RV)
Partnering for Design & Construction Projects (RV)
Rewards, Recognition & Motivation (RV)
LEGAL| Publications
ASID Contract Documents (residential & commercial)
Business and Legal Forms for Interior Designersby
Tad Crawford. Allworth Press, 2001.
LEGAL| Presentations
Contract Guide for Design Professionals: Intermediate (UNi
Avoiding Design Malpractice Claims (UNi)
Arbitration or Mediation (UNi)
Negotiating Contracts (RV)
ORGANIZATIONAL CULTURE| Presentations
Art & Science of Delegation (RV)
Delegation: The Art of Leading Others (ASID Web Event)
Team Building (RV)
Understanding Organizational Change (RV)