Star Operation Manual.pdf

7/23/2019 Star Operation Manual.pdf

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National Skill Certification

and

Monetary Reward Scheme

TALENTEDGE

STAR SCHEME

Process ManualVersion 1





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Table of Content

Introduction Star Scheme ..................................................................................................... 1

1. Centre Readiness ............................................................................................................... 2

2. Eligibility Criteria for Beneficiaries .................................................................................... 3

3. Sourcing Candidates .......................................................................................................... 44. Channel of Communication ............................................................................................... 5

5. Training Delivery .............................................................................................................. 11

6. Assessment ...................................................................................................................... 12

7. Certification ..................................................................................................................... 13

8. Disbursal of award money ............................................................................................... 14

9. Support Helplines ............................................................................................................ 16

Annexures ............................................................................................................................ 17



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Introduction Star Scheme

The objective of this Scheme is to encourage skill development for youth byproviding monetary rewards for successful completion of approved training

programs. Specifically, the Scheme aims to:

Encourage standardization in the certification process and initiate a

process of creating a registry of skills.

Increase productivity of the existing workforce and align the training and

certification to the needs of the country.

Provide Monetary Awards for Skill Certification to boost employability

and productivity of youth by incentivizing them for skill trainings.

Reward candidates undergoing skill training by authorized institutions at

an average monetary reward of Rs. 10,000 (Rupees Ten Thousand) per

candidate.

Benefit 10 lakh youth at an approximate total cost of Rs. 1,000 Crores.

Objective: The Objective of the Operations Manual is to provide guidelines on

the processes to be followed for running Training program under the STAR

SCHEME.



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1. Centre Readiness

1.1 Infrastructure Readiness - Minimum two classrooms with minimum

seating capacity for 30 learners and ample light. Lab Set as per the

specifications of NOS (National Operating Standards- refer to

annexure 2) ssshould be organized.

1.2 Trainers Readiness - The TP has to appoint Retail Trainers, get them

certified and Trained under TE’s TTT program prior to the

commencement of the classes.

1.3 Sales & Marketing Team Readiness - The TP needs to have a Sales &

Marketing team/ resource available to show preparedness and

capability to mobilize candidates through BTL activity campaigns.

1.4 MIS Readiness - The TP needs to make necessary arrangements like

computer and Internet connection to ensure sending regular MIS.

1.5 Orientation of Business Partners on Delivery & Documentation & Process.



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2. Eligibility Criteria for Beneficiaries

2.1 Minimum Educational Qualification: 10th Pass out

2.2 Age: 18-24 years who is keen to take up the job role that he is trained upon.



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3. Sourcing Candidates

3.1 Designing Collaterals - Marketing collaterals designed would be shared

by TE with training partner.

3.2 Marketing campaigns - TP may reach out the target segment through

various marketing campaigns that they may find suitable. Training Partner

(at Training Centre location) has to mobilize trainees for the batch.



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4. Channel of CommunicationThe TP may adopt the below listed channels of communication for Student

mobilization. News Paper – ( National dailies, Weekly, Local area papers ),

Display advertisement, Press brief, Press release, Article / Write-up, Weekly

magazines, Cable TV, Scrolling Advertisement, Slides Banners, Handbills, Paper

inserts, Posters, Mailers, Radio, Internet, free journals - Cinema Halls, Bus shelters,

Pole panels, word of mouth.

Admission Process

4.1 Minimum fee to be paid by Trainee: At the time of enrolment for the course,

the trainee will have to pay a minimum of Assessment fee charged for the

particular job role at the time of enrolment. The SDMS system shall reflect this in

the field – “Fee paid by Trainee”.

4.1.1 No updating of fees paid will be allowed later. Collection of fees in

installments by Training Partner is not permissible.

4.2 SDMS data Upload:

It is mandatory for TE to upload data on SDMS on the first day of batch start

date. As the data would be uploaded by TE, the Training Partner has to

ensure sending the data to TE 5 days before the batch start date. All

mandatory data has to be available before uploading the data. The

assessment dates can only be scheduled 30 days after the data is uploaded

on SDMS. Any delay in uploading data will impact certifications and disbursal

of monetary reward.

4.2.1 For a particular batch Training partner to fill in the Trainee contact

details and share with TE to upload on SDMS:

Aadhaar number/enrolment number

Bank Account Details (including Bank Name & Branch or IFSC Code)

Mobile Number

Demographic Details. Course Details, Job Role, Sector

Training Fee for course

Assessment Fee for course

Fee paid by trainee



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Prior experience other key details as required may be captured

If Aadhaar number for a trainee is not available, training partner to

register citizen with his mobile and initiate the Aadhaar card

process. The information shall be filled on the template defined for capturing

Student information.

4.2.2. Credit amount will be calculated by SDMS based on the information

filled by the Training Partner - (Training Fee for course+ Assessment Fee for

course- Fee paid by trainee) subject to the limit of monetary reward for the

course. No updates of the fees paid by the trainee will be allowed at a later

date.

4.2.3. Training Partners are to enter details of trainees in an excel sheet and

send it to TE for sharing it with SSC/NSDC through e-mail.

4.3 If Aadhaar number for a trainee is not available , training partner to register

citizen with his/ her mobile number. Certification will only be issued to trainees

who have successfully completed the assessment and have valid UID/Aadhaar

number.

4.3.1 Enrolment of candidate for Aadhaar (It is necessary for the candidateto have the UID/Aadhaar number to avail the monetary rewards of the

scheme.) The certification will only be issued to trainees who have

successfully completed the assessment and have a valid UID/Aadhaar

number).

4.3.2 In the event of Aadhaar number/UID not with the candidate, the

same will be facilitated by the training partner under the understanding

that NSDC will leverage the CSC for issuing the Aadhaar number within 1

month of the trainee application. The Training partner shall inform TE and TE

shall update the Aadhaar number on SDMS if received during the courseduration.

4.4. Issuance of Aadhaar number- Aadhaar process in Aadhaar states

TE would upload the data of a new batch on SDMS once received from the

Training Partner in the defined formats.

4.4.1 In the event of Aadhaar number/UID not with the candidate, the same

will be facilitated by the training partner under the understanding g that



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NSDC will leverage the CSC for issuing the Aadhaar number. In some districts

where CSC neither has a Permanent Enrolment centre nor can set up a

mobile enrolment center, the Training Partner has to check for the nearest

enrolment centre on UIDAI’s websitehttps://appointments.uidai.gov.in/easearch.aspx and facilitate enrolments.

4.4.1.(a) Training partner to log on to http://appointments.uidai.gov.in/e

asearch.aspx and search for the nearest Enrolment Centre near their

training centre immediately after enrolment.

4.4.1(b) Training Partner to issue a letter of priority enrolment citing STAR

Scheme. Trainee should go to the nearest Enrolment centre and get

enrolled for Aadhaar card within 3 days of issuance of priority letter from

TP. Within 1 day Trainee needs to provide the Enrolment ID (EID) to the

Training Partner after getting enrolled for Aadhaar card. The Training

Partner needs to share it with TE the same day as within 1 day of receipt

of EID no from the Trainee through Training Partner TE needs to update

the EID on SDMS.

4.4.1( c) after 2 weeks of trainees enrolment, Training Partner to log onto

http://uidai.gov.in/check-your- aadhaar-status.html and enter EID and

update the Aadhaar nos against EID nos. entered.

4.4.2 The data on the Aadhaar EIDs have to be uploaded on SDMS and

also sent through e-mail to the STAR Program Management Team at

[email protected] note that the Aadhaar Enrolment ID (EID) which

is a 28 digit number on SDMS, which will then be shared with UIDAI for

speedier processing for the Aadhaar number. Please see the sample

Aadhaar Enrolment ID attached.

4.4.3 It is the responsibility of the TE to check for the generation of the

Aadhaar number, and update the same on SDMS. Please follow the

Process T 9.0.

4.4.4 Capture of Aadhaar Number / Enrolment ID of Trainees (T 9.0)

4.4.5 Training Partner to collect a photocopy of the Aadhaar letter (card)

from the trainee and to verify the Name and Aadhaar number at the time

of enrolments

4.4.6 FYI- Aadhaar number is 12 digits in length

https://appointments.uidai.gov.in/easearch.aspx


http://appointments.uidai.gov.in/e

http://uidai.gov.in/check-your-

mailto:[email protected]


http://uidai.gov.in/check-your-

http://appointments.uidai.gov.in/e




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4.4.7 Please note that the Aadhaar number has to be in the name of the

Trainee and cannot be in the name of another individual.

4.4.8

Training Partner to capture the full name as mentioned on theAadhaar letter/card under “Name” column a s it would be required by TE

while entering data on SDMS

4.4.9 In case a trainee is providing the Aadhaar Enrolment ID to the Training

Partner at the time of enrolment (or at a later date), Training Partner to verify

that the Enrolment ID is 28 digits in length (including date and timestamp). The

entire 28 digits under “EID” column on SDMS

4.6 Training Partner to check the Aadhaar status athttp://resident.uidai.net.in/check-aadhaar-status based on the Enrolment ID

provided by Trainee

4.7 If the Aadhaar number of the trainee has already been generated, Training

Partner to download the E-Aadhaar from

https://eaadhaar.uidai.gov.in/eDetails.aspx. TE shall enter the Aadhaar number

along with the full name, while uploading data on SDMS.

4.8 Training Partner to ensure that if the Enrolment of the trainee has failed for

any reason (which shows on the UIDAI link mentioned in Step 4), then the TE to

ask the Training partner to ensure that the trainee re-enrolls for Aadhaar.

4.9 Training Partner to share the Aadhaar enrolment IDs with TE to further share

with STAR Program Management Team through an email to [email protected].

The Enrolment IDs that have failed should not be shared.

4.10 Details of the student shall then be entered in to the SDMS database by TE

along with the UID/NPR number (if neither is available, the Training Partner can

fill the mobile number of the candidate), and contact details. The trainingppartner will facilitate the enrolment of the candidate in UIDAI/NPR Scheme

and update the mobile number with the UID/NPR number.

4.11 Training Partner enrolls trainees for a batch, if the Trainee does not have an

existing SBI bank account, the Training Partner informs the nearest branch of the

Lead Bank (SBI BANK) to open a bank account for the Trainee.

4.12 In States where Aadhar enrolments are not being done like UP & Bihar,

Training Partner to facilitate trainee to enroll for NPR. NPR collects biometrics of a

trainee and shares the same with UIDAI to validate and generate an Aadhaar

https://eaadhaar.uidai.gov.in/eDetails.aspx









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number, if it has not been generated before UIDAI to generate Aadhaar

numbers of registered trainees on priority.

4.13 Submitting Assessment Fees to SSC

4.13.1 Training partner to transfer the fees collected from the students

against TE Receipts remit to TE immediately in the designated bank

account minimum 5 days prior to batch commencement. TE would make

the payment to SSC for the cumulative assessment fees the cumulative

assessment fee to the TE on first day of commencement of batch through

electronic bank transfer. The training partner needs to transfer the same 5

days in advance from batch commencement date.

4.13.2 TE to update the SDMS with NEFT transaction number and the date

of transfer on first day of commencement of batch,

The Training partner needs to share information on training batches with TE. TE

would upload the same on SDMS (on the batch start date) hence the Training

partner needs to share the complete information at least 3 days in advance

with TE.



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SAMPLE AADHAR ENROLMENT ID CARD:

The top of your acknowledgment slip contains 14 digit enrolment numbers and

the 14 digit date and time of enrolment. These 28 digits together form the

temporary enrolment ID (EID).



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5. Training Delivery

Training programs will be for a minimum of 30 days duration and will include

training on social skills like health, hygiene, communication skills etc. It will be

ensured that assessments are planned by SSCs only after completion of the

training. The duration of training may also include On the Job training,

Internships etc. if required.

5.1 Training partner has to inform Training Centres and TE about batch start

date and end date at least 10 days in advance.

5.2 Partner to ensure availability of trainers for conducting Training of thebatch at the training centre.

5.3 Training Partner shall provide training in accordance with the

Qualification Pack shared by TE.

5.4 Training Batch Commencement - On the 1st day of Batch

Commencement Training Partner to share information on training

batches with TE to be put up on the SDMS on the batch start date.

5.5 7 days before Batch end date, Training Partner confirms the list of

students who have completed their training program to TE and TE

confirms that through SDMS 5 days before the batch end date.

Qualification packs applicable for Training:

Retail

Trainee

Associate

3 10th 0-1 Year in similar

position(not mandatory)

RAS / Q0103

Sales

Associate

4 10th 0-2 Year in similar

position

(not mandatory)

RAS / Q0104



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6. Assessment

6.1 Conduct of Assessment process

6.1.1 5 days from the Batch Start date, SSC informs TE with

details of Assessment agency allocated for batch.

6.1.2 Assessor(s) contact TE to confirm details of assessment (assessment

date, number of students etc.) and on day of assessment, Assessor(s)

reach the Training Centre location to conduct assessment at

scheduled time.

6.1.3 It is the responsibility of the Training Partner to make all

arrangements (raw material, lab facilities, and infrastructure setup)

for the Assessor to conduct the assessment. Training Partner extends

necessary courtesies to Assessor(s) and facilitates conduct of

assessment.

6.2 The details of the assessments are captured on SDMS and forwarded to

the concerned SSC electronically. The assessment agency, inassociation with SSCs, will award a secure certificate with a QR bar

code for successful completion and assessment of a course through the

SDMS. The certificate will be electronically verified using a CAM device

and linked to UID/NPR number of the candidate.



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7. Certification

7.1 Attendance criteria - Minimum attendance expected from a student to

be eligible to take up assessment is 75% and above.

7.2 SSC will trigger certificate generation on Pitney Bowes CAM device for

each of the certified trainees (only if Aadhaar number of trainee is

available).

7.3 In case the Aadhaar number is not available, the trainee is expected to

secure an Aadhaar number before he can be given a certificate.

7.4 Certificate cannot be generated if the Aadhaar number of the trainee is

not available.

7.5 Pitney Bowes system will generate the certificates for each of the

certified trainee (who has an Aadhaar number) in PDF format



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8. Disbursal of award money

It is the responsibility of the Training Partner to ensure Issuance of student’s

Aadhaar Card and opening of student’s bank account and compliance to the

same is mandatory for payment processing.

8.1 To Trainee

After successfully meeting all eligibility criteria, the candidate shall be eligible for

the monetary reward. The assessment agency, in association with SSCs, will

award a secure certificate with a QR bar code for successful completion and

assessment of a course through the SDMS. The certificate will be electronicallyverified using a CAM device and linked to UID/NPR number of the candidate.

After verification of the secure certificate by the approved training provider

and updates of SDMS, NSDC will instruct the bank to credit the candidate’s

bank account directly.

8.1(a) Once the monetary reward is given under the Scheme and the

candidates’ record has been updated on SDMS, no further payment will

be made using the secure certificate.

8.1.1 If the Trainee does not have an existing SBI bank account, the

Training Partner informs the nearest branch of the SBI (State bank Of

India) to open a bank account for the Trainee.

8.1.2 In case a Training Partner agrees to provide training on credit, the

Trainee is expected to submit an Authorization signed by the trainee.

On date of enrolment, the Authorization signed would be an

acceptance by the Trainee that when he/she receives the monetary

award money (after clearing the assessment and receiving a

certificate), the amount he/she owes to the TE would be auto debited

from their bank account.

8.1.3 Training Partner will submit the signed Authorization at the Bank

branch where the Trainee’s account is opened by the Lead Bank and

a copy of the same to be submitted to TE.

8.1.4 Trainee undergoes training and assessment as per Process.



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8.1.5 Post assessment of the trainee, the STAR Program Management

team receives a validated list of candidates who have passed

assessment duly verified by SSCs along with the course fee details paid

by the trainee.

8.1.6 2 working days after list being shared with STAR Program

Management team, STAR Program Management team to provide a

final list to Lead Bank along with the Debit authority of successfully

passed trainees with Aadhaar numbers linked to bank accounts.

8.1.7 Bank to prepare DBT instruction files for Direct Benefit Transfer on

the basis of the list received from NSDC in the format specified by

NPCI.

8.1.8 1 working day after receiving request from NSDC, Bank to make

payment to Trainees bank account based on instruction given by

NSDC as per formal DBT payment process.

8.1.9 Same day as DBT to Trainee account- Bank branch (where

Trainee has the account) to auto debit the Trainee account and

transfer money to Training Partner account based on the Authorization

submitted

8.2 To the TP

8.2.1 The Training Partner would be paid by TE within 30 days of the NEFT

from National Payments Corporation of India.



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9. Talentedge Support Helpline

TALENTEDGE – Mr. Arijit De.

Contact No: 09833929902. Email: [email protected]







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Annexures

Annexure 1

Centre Information Format

Annexure II – Sample Format for Assessment Criteria

Annexure - Lab set up as per NOS:

SSC SPECIFIC REQUIREMENTS - RASCI Retail Mock Store should be established having

1. Shelves for Stacking Products

2. Shopping Cart

3. Signage Board Retail

4. Offer Signages

5. Big Poster (POS) for offer related advertisement

6. Card Swiping Machine

7. Gondola

8.

Products for display( Dummy Cameras and Mobiles)9. Danglers

10. Coupons and Vouchers

11. Credit Notes

12. Currency Notes of different Denominations

13. Carry Bags

14. Physical Bill Copy

15. Bar Code Machine

Training Center Information

S.No.

Training

Center

Name

Training

Center

Address

Training

Center

State

Training

Center

District

Qualification

Packs( Please enter

the name of

only one

Qualification

Pack per row)

SSC to

which

the

Qualifi

cation

Pack is

aligned

Primary

Contact

Person

of the

Training

Center

Primary

Contact

Person

Email

Primary

Contact

Person

Phone



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Templates/ Formats:

1. Student Registration Format

2. Daily Attendance

3. Training Partner to issue a letter of priority enrolment citing STAR scheme

4. Student Authorization letter to Training Partner to auto debit reward

money to the Training Institute

5. MIS

Glossary

Term Detail

TP Training Partner

TE Talentedge

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