S T A R T Y O U R D I G I T A L J O U R N E Y T O D A Y

A B O U T H O W I G E R G M B H

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S E L E C T E D P R O J E C T S02

A F E W O F U S I N T R O D U C E D03

A B O U T H O W I G E R G M B H01

Agile Salesforce Boutique partner and MultiCloud specialist

Howiger GmbHR E G I S T E R E D S A L E S F O R C E I M P L E M E N T A T I O N P A R T N E R

Experience from over 30 projects of completed Salesforce and Veeva

projects

Many years of experience in the fields of pharma/heatlh care, automotive and

facility management

A B O U T H O W I G E R

H O W I G E R

MANAGEMENT

12 years of extensive technical and functional experience in consulting - 9 with salesforce.com

Project manager for multinational Salesforce and Veeva implementation (e.g. Jaguar/LandRover, Nestle, Merck, MAN, Grünenthal, Linde, Bausch & Lomb, Brose und Simplifa)

Specialized in project management as well as functional and technical design

A B O U T H O W I G E R

E M A N U E L G E R M A N U S

28 years experience in software project business - 15 with salesforce.com

Design and implementation of multinational heterogeneous integration scenarios with Salesforce and Veeva (e.g. Coca Cola, Merck, Merz, B. Braun, Grünenthal, UCB, URGO, Astra Zeneca und Simplifa)

Specialized on integration and linking of heterogenous systems and technologies

F A L K W I E G A N D

22 years experience in IT personell, 17 in IT StartUp support and IT personnel consulting & „Master Vendor“ IT Staffing

Projects with e.g. Zeiss, Zeiss Meditec, Jenoptronic, Post IT-Solution, AMD, OTTO, Intershop und T-Systems

Excellent network in the IT-Sector / Responsible for growth, training and infrastructure

R E I N H A R D H O F F M A N N

O F H O W I G E R

Core competencesA B O U T H O W I G E R

S A L E S C L O U D R E I N H A R D H O F F M A N NS E R V I C E C L O U DA P E X

D E V E L O P M E N T

C O M M U N I T Y C L O U DF I E L D S E R V I C E

L I G H T N I N G

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E-BIKE

S E L E C T E D P R O J E C T S

S E C T O R :Automotive / Mobility

U S E R :650+

B U S I N E S S M I S S I O N :Configuration of E-Bike-Models for the production of E-Bikes with high end engines, maintenance and service of the engines and other components

T E C H N O L O G Y :Salesforce Community Cloud,Salesforce Service Cloud,Native application

S E R V I C E T O O L F O R E - B I K E - P R O D U C E R A N D D E A L E R

S E R V I C E T O O L F O R E - B I K E - P R O D U C E R A N D D E A L E R

E-BIKES E L E C T E D P R O J E C T S

T A S K

• Configuration of e-bike-components in various set-ups (motor, display and battery) by the manufacturer

• Reading and writing the data memory within the engine using the CAN-Bus-adapter

• Execution of sensorial and functional tests as well as automatic updates by the dealers

• Development in a Salesforce Community Cloud with customer-specific design

• Overlap with the areas of sales and service (Onboarding, self-service, complaint)

S O L U T I O N

• Configuration of e-bike-models with standard and user-defined parameters, followed by an approval for the e-bike-production

• Implementation of a native application with embedded browser-component for the e-bike-communication via USB-port

• Depiction of complex logic for the identification of components capable for updates

• Integration of standard functions of the Salesforce community (Knowledge Base, support requests) and service console in the back office (customer transactions)

P R O S P E C T

• Continuous expansion of the tool (diagnosis, interfaces for requests from mobile devices)

• Error analysis from defective drives

SIMPLIFA

S E L E C T E D P R O J E C T S

S E C T O R :Facility Management

U S E R :30+

B U S I N E S S M I S S I O N :

Support of elevator systems, organization of maintenance, tests and other services, documentation check

T E C H N O L O G Y :Salesforce Sales Cloud, Integration, APEX development

D I G I T I Z A T I O N E L E V A T O R M A N A G E M E N T

W I T H A P P C O N N E C T I O N

D I G I T I Z E D E L E V A T O R M A N A G E M E N T W I T H A P P C O N N E C T I O N

SIMPLIFAS E L E C T E D P R O J E C T S

T A S K

• Merging of sales, back office and field service in one system (connection of customer-specific app for the technician)

• Depiction of complex ownership and service structures around the elevator (e.g. properties and administrations)

• Creation of complex annual evaluations as PDF

• Evaluation of saving potential for end consumer as crucial sales argument

• Check of digitized user documents

S O L U T I O N

• Implementation of Salesforce Sales Cloud (using cases)

• Depiction of complex ownership and administrative relationships via Salesforce standard, development and Salesforce Flows

• Integration of customer-specific app for the technician with Salesforce

• Integration to Rossum (document digitization)

• Development of user reports as PDF

• Full exploitation of Salesforce own analysis tools (reports & dashboards)

P R O S P E C T

• IoT connection of the elevators

• Customer portal based on the Salesforce community cloud

• Automation of testing processes / check cockpit

Construction

S E L E C T E D P R O J E C T S

S E C T O R :Building materials, building chemistry

U S E R :Europewide

B U S I N E S S M I S S I O N :Manufacturing, development and distribution of building materials

T E C H N O L O G Y :Salesforce Community Cloud, Salesforce B2B Commerce Cloud, Integration

E C O M M E R C E S O L U T I O N W I T H C M S I N T E G R A T I O N -

I M P L E M E N T A T I O N P A R T N E R S H I P W I T H T H E M M S

E C O M M E R C E S O L U T I O N W I T H C M S I N T E G R A T I O N - I M P L E M E N T A T I O N P A R T N E R S H I P W I T H T H E M M S

ConstructionS E L E C T E D P R O J E C T S

T A S K

• Development of an internationally usable eCommerce solution

• Depiction of complex data structures in the area of sales (e.g. products with various characteristics, product systems, categories, prices, costumer data, sales center)

• Data import and regular synchronization

• Maintenance of content pages via external Content Management System (CMS)

S O L U T I O N

• Configuration of an internationalized Salesforce community

• Implementation of a complete shop functionality in the Salesforce community on the basis of B2B commerce data structures

• Import and synchronization of complex data from external systems (SAP), leading to an expansion of data model

• Integration of an external CMS (FirstSpirit)

• Technical SEO

• Integration of a search function (Coveo)

P R O S P E C T

• Europewide rollout

Credit Score Agency

S E L E C T E D P R O J E C T S

S E C T O R :Potential for all sectors

U S E R :Germanwide usage

B U S I N E S S M I S S I O N :JustOn – provider of accounting systems based on Salesforce. Need for module to check creditworthiness of customers as part of the settlement.

T E C H N O L O G Y :Salesforce Sales Cloud, Lightning Web Components, External Rest APIs

C R E D I T C H E C K O F C U S T O M E R S I N S A L E S F O R C E

CREDITCHECK OF CUSTOMERS IN SALESFORCE

Credit Score AgencyS E L E C T E D P R O J E C T S

T A S K

• Companies feel the need to get credit information about their business partners. The solution has therefore been implemented as an installable module.

• Requesting credit information from S. API

• Logging of all previous credit checks

S O L U T I O N

• Creation of a package which can be installed as an additional module within every Salesforce environment (unmanaged package)

• Connection to external S. API

• Smooth integration of the query process in the administrative surface of Salesforce

P R O S P E C T

• Monitoring in the form of credit subscriptions

• Creation of a managed package

JustOn

S E L E C T E D P R O J E C T S

S E C T O R :Fintech

U S E R :100+

B U S I N E S S M I S S I O N :Configuration of the „JustOn“-billing software for the following areas: contract management, invoice management, management of accounts receivable, analysis and reports

T E C H N O L O G Y :Salesforce Platform, AppExchange

C O N F I G U R A T I O N O F C L O U D B A S E D B I L L I N G S O F T W A R E

C O N F I G U R A T I O N O F C L O U D B A S E D B I L L I N G S O F T W A R E

JustOnS E L E C T E D P R O J E C T S

T A S K

• Configuration of managed package („JustOn“) in different customer systems

• Depiction of billing scenarios depending on customer requirements (e.g. recurring billing, consumption data from third-party system)

• Creation of audit-proof invoice and reminder process following the legal requirements

• Creation of templates for invoices and reminders

• Export of invoices and transaction data to external systems

S O L U T I O N

• Gather customer requirements (B2B, B2C)

• Configuration of user-defined and standard objects (e.g. opportunities, orders, contracts)

• Import and mapping of consumption data via API

• Automated processes for creating invoices and reminders using „JustOn“s own mechanisms

• Individual templates according to customer specifications

• Integration of other web services (storage and other FinTech-solutions)

P R O S P E C T

• Permanent implementation partnership

A F E W O F U S I N T R O D U C E D03

B U S I N E S S C O N S U L T A N T

Ramon Schroeder

A F E W O F U S I N T R O D U C E D

„Salesforce is able to bring people together and excite them to work as a team. No matter if it’s an admin, consultant or developer - everyone can contribute their skills, grow and learn. All this from anywhere in the world, that’s the most fascinating.“

P R O F I L E

Ramon Schroeder

A F E W O F U S I N T R O D U C E D

C A R E E R

Ramon Schroeder has over 2 years of experience in IT project implementation with the focus on Salesforce, SRM / SaaS. As a business consultant he supported several Salesforce projects with the focus on service solutions. Most recently Ramon worked as Scrum Master and Development Manager in projects.

He currently holds the following Salesforce certificates: Service Cloud, Community Cloud and Field Service Lightning Consultant, Certified Administrator as well as Professional Scrum Master I and Scrum Product Owner I. He is pursuing the Salesforce Marketing Cloud Consultant.

R E L E V A N T P R O J E C T E X P E R I E N C E

• Global acting automobile supplier and e-bike manufacturerDescription: Configuration and administration of a Salesforce Lightning CRM System (Community Cloud, Service Cloud); Solution design for support processes and Knowledge Base; Project and requirement management; Deployment; User documentation

• Cloudbased software solution for billing and invoice managementDescription: Configuration of a Managed Packages in the Salesforce CRM system of different customers; Requirement management and customer communication; User training and insctruction of new employees; Creation of technical documentation

S E N I O R S O F T W A R E D E V E L O P E R

Ronny Hildebrandt

A F E W O F U S I N T R O D U C E D

„What excites me about Salesforce?

The force.com platform is an architectural masterpiece.“

Ronny Hildebrandt

A F E W O F U S I N T R O D U C E D

C A R E E R

Ronny Hildebrandt has over 15 years of experience in the development of IT-projects, 8 of those in the area of Software as a Service with Salesforce CRM. He focused on the architecture of system surfaces as well as the connectivity from Salesforce to external systems.

Ronny realized different roles in various projects, from project management to planning and creating as well as implementation and quality management. Ronny currently holds the certificates Salesforce Platform Developer I, Professional Scrum Master I and Professional Scrum Product Owner I. He is eager to get the certificate as Salesforce Platform Developer II.

R E L E V A N T P R O J E K T E X P E R I E N C E ( E X T R A C T )

• Global acting automobile supplier and e-bike manufacturer Description: Design and Implementation of a software and hardware solution for the communication between the ebikes hardware and Salesforce Cloud; Customer communication and requirement management; quality and release management

• German Creditinformation AgencyDescription: Design and implementation of an app for inquiring personal and credit data for accounts; Customer communication and requirement management; Quality and release management

P R O F I L E

S O F T W A R E D E V E L O P E R

Julia Winkel

A F E W O F U S I N T R O D U C E D

„I am thrilled to dive into the variety and always developing functions of Salesforce; find the best solution to meet the requierements of our client and put it into practice.“

Julia Winkel

A F E W O F U S I N T R O D U C E D

C A R E E R

Julia Winkel has over 2 years of experience with the implementation of IT projects in the area Software as a Service with focus on Cloud Computing and Salesforce CRM. In doing so, she implemented development activities with the creation of Lightning Components, Visualforce Pages, Apex Triggers and Process Builder.

Furthermore Julia has expert knowledge in the administrative area of the Salesforce Sales Cloud. Currently she holds the following certificates: Salesforce Certified Platform Developer I and Salesforce Certified Platform Developer II, Salesforce Certified Administrator and Scrum Master I. In the past, Julia worked on several other projects with Salesforce CRM in e-billing and participated on different research projects at various universities.

R E L E V A N T P R O J E C T E X P E R I E N C E ( E X T R A C T )

• Global acting automobile supplier and e-bike manufacturer Description: Development of Salesforce Lightning Components for Community Cloud with Aura framework; Customization of Lightning Page Template Components; Development of Visualforce Pages with PDF output; administrative configuration of CRM; Participation in the user documentation

• Software supplier for billing and invoice management Description: Integration of an e-billing-app into an existing Salesforce CRM system; Creation of custom settings, Templates, D…

P R O F I L E

Our strengthsSUMMAR I ZED

Identifying with project and client

Multi-Cloud Experts – Sales Cloud, Service Cloud, Community Cloud, Field Service Lightning

Extensive experience with international projects as well as the KMU sector

High flexibility and close support

Specialized on integration

Agile teamthat thinks ahead (10+ employees)

H O W I G E R G M B H

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