REPUBLIC OF RWANDA

RWANDA UTILITIES REGULATORY AGENCY

STATISTICS AND TARIFF INFORMATION

IN ICT SECTOR AS OF DECEMBER 2010

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CONTENTS 1. MOBILE AND FIXED SERVICE SUBSCRIPTIONS ........................................................................................... 4

2. INTERNET SUBSCRIBERS ........................................................................................................................................ 6

2.1 FIXED BROADBAND INTERNET MARKET SHARE ........................................................................................ 8

2.2. MOBILE INTERNET MARKET SHARE ................................................................................................................ 8

3. MOBILE TELEPHONE NETWORK COVERAGE AS PER THE END OF December 2010 .............. 9

4. FIXED VS PROMOTIONAL TARIFF STRUCTURE FOR THE THREE NATIONAL OPERATORS 9

4.1 MOBILE TELEPHONE SERVICE FIXED TARIFFS ..................................................................................... 9

4.1.1 POSTPAID OPTION ............................................................................................................................................. 9

4.1.2 PREPAID OPTION ............................................................................................................................................ 10

4.1.3 SMS TARIFF ......................................................................................................................................................... 11

4.1.4 REGIONAL AND INTERNATIONAL TARIFFS ........................................................................................ 12

4.2 PROMOTIONAL TARIFFS ....................................................................................................................................... 12

4.2.1 POSTPAID OPTION ........................................................................................................................................... 12

4.2.2 PREPAID OPTION ............................................................................................................................................. 13

4.2.3 SMS PROMOTIONAL RATES ......................................................................................................................... 13

LIST OF TABLES Table 1. NUMBER OF MOBILE AND FIXED TELEPHONE SERVICE SUBSCRIBERS PER OPERATOR .... 4

Table 2. LICENSED INTERNET SERVICE PROVIDERS .............................................................................................. 6

Table 3. INTERNET SUBSCRIBERS BREAKDOWN BY TECHNOLOGY USED AND BANDWIDTH

CAPACITY AS OF DECEMBER 2010 ................................................................................................................................. 6

Table 4. MOBILE TELEPHONE NETWORK COVERAGE AS PER THE END OF DECEMBER 2010 ........... 9

Table 5. MTN POSTPAID PROMOTIONAL RATES FOR ONNET CALLS ............................................................ 12

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LIST OF FIGURES Figure 1. POSTPAID VS PREPAID MOBILE SUBSCRIBERS ..................................................................................... 4

Figure 2. MOBILE TELEPHONE SERVICE MARKET SHARE AS OF DECEMBER 2010 ................................. 5

Figure 3. TRENDS IN MOBILE AND FIXED SUBSCRIBERS ...................................................................................... 5

Figure 4. FIXED BROADBAND INTERNET MARKET SHARE AS OF DECEMBER 2010 ............................... 8

Figure 5. MOBILE INTERNET MARKET SHARE AS OF DECEMBER 2010 ........................................................ 8

Figure 6. ONNET POSTPAID TARIFFS AS PER THE END OF DECEMBER 2010(RWFS)............................. 9

Figure 7. OFFNET POSTPAID TARIFFS AS PER THE END OF DECEMBER 2010(RWFS) ......................... 10

Figure 8. ONNET PREPAID TARIFFS AS PER THE END OF DECEMBER 2010(RWF) ............................... 10

Figure 9. OFFNET PREPAID TARIFFS AS PER THE END OF DECEMBER 2010 (RWFS) .......................... 11

Figure 10. SMS FIXED TARIFF .......................................................................................................................................... 11

Figure 11. REGIONAL AND INTERNATIONAL TARIFFS ........................................................................................ 12

Figure 12. ONNET PROMOTIONAL RATES PER MINUTE AS OF DECEMBER 2010 ................................... 13

Figure 13. SMS PROMOTIONAL RATES AS OF DECEMBER 2010 ...................................................................... 13

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1. MOBILE AND FIXED SERVICE SUBSCRIPTIONS Table 1. NUMBER OF MOBILE AND FIXED TELEPHONE SERVICE SUBSCRIBERS PER OPERATOR

Operators Active subscribers Fixed

Teledensity

Mobile

Teledensity

General

teledensity

Mobile Active

subscribers

Fixed

Telephony 0.38% 34% 34.38%

Rwandatel 306,706 28,653

MTN Rwanda 2,546,983 10,995

TIGO Rwanda 695,072 16

Total 3,548,761 39,664

Taking a total population of 10,412,820 for year ended 2010 as projected by the National Institute

of Statistics of Rwanda, the mobile teledensity as of December 2010 is 34% while the fixed

teledensity stands at 0.38%.

The mobile teledensity has slightly decreased as compared to the previous quarter due to a

decrease in RWANDATEL mobile subscriptions that is from 535,710 as of September to 306,706

mobile subscribers as of December 2010.

Figure 1. POSTPAID VS PREPAID MOBILE SUBSCRIBERS

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In all cases prepaid subscribers represent more than 99% of the total subscribers as depicted from

the above graph.

Figure 2. MOBILE TELEPHONE SERVICE MARKET SHARE AS OF DECEMBER 2010

MTN Rwanda is still leading in mobile subsribers with 72% of the market share followed by

Tigo which has 19% and Rwandatel with 9% of the market share.

Figure 3. TRENDS IN MOBILE AND FIXED SUBSCRIBERS

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2. INTERNET SUBSCRIBERS

Table 2. LICENSED INTERNET SERVICE PROVIDERS

ISPs YEAR STATUS

MTN Rwandacell

S.A.R.L

2006 Operational

RWANDATEL S.A 2008 Operational

TIGO Rwanda S.A 2008 Operational

New Artel 2004 Operational

ISPA 2006 Operational

Altech Stream 2007 Operational

Star Africa Media 2007 Not yet Operational

AUGERE 2008 Not yet Operational

Comium Data

Rwanda

2008 Not yet Operational

4G NETWORK 2009 Not yet Operational

BSC 2010 Not yet Operational

We have 11 licensed Internet Service Providers, of which six are operational. Those six operational

are using different technologies as can be depicted from the below table

Table 3. INTERNET SUBSCRIBERS BREAKDOWN BY TECHNOLOGY USED AND BANDWIDTH CAPACITY AS OF

DECEMBER 2010

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MTN RWANDATEL TIGO NEW ARTEL ISPA

ALTECH

STREAM

Narrowban

d

(<256Kbps

)

Broad

band(

≥256K

bps) Total

Narrowban

d

(<256Kbps

)

Broadb

and(≥25

6Kbps) Total

Narro

wban

d

(<256

Kbps)

Broadban

d(≥256Kb

ps) Total

Narrowb

and

(<256Kbp

s)

Broadb

and(≥25

6Kbps) Total

Narrow

band

(<256K

bps)

Broad

band(

≥256K

bps) Total

Narrow

band

(<256K

bps)

Broad

band(

≥256K

bps) Total

Fixed

ADSL 0 474 967 1,441 0 0 0 0

Wimax 743 743 0 0 0 0 0 0

FIBRE 189 189 13 160 173 0 9 9 0 1 1

iBurst

154 178 332

ISDN 0 189 0 189 0 0 0 0

copper leased

line & Frame

Relay 0 193 22 215 0 0 0 10 10

Wireless

BroadBand 0 6 210 216 0 0 52 2 0 0

VSAT 0 0 0 142 82 224 0 0

WIFI 0 0 0 0 60 0

Microwave 0 0 0 78 78 0 0

Dial up 0 12,857 0 12,857 0 0 0 0

Others 0 0 0 0 0 0

Total 0 932 932 13,732 1,359 15,091 0 0 0 142 169 311 52 2 54 165 178 343

Mobil

e

EVDO 0 2,378 2,378 0 0 0 0

2.5G GPRS/2.75G

EDGE/3G UMTS 471,381 471,381 728,649 728,649 31,014 31,014 0 0

Wimax 0 0 0 0 0 0 0 0 0 0

3.5G HSPA 0 0 0 0 0 0

Others 0 0 0 0 0 0

Total 471,381 471,381 731,027 731,027 31,014 31,014 0 0 0 0 0 0

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2.1 FIXED BROADBAND INTERNET MARKET SHARE As it can be depicted from both the above table and the below figure, that the broadband internet

market is mainly dominated by Rwandatel with 52% market share followed by MTN with 35%

market share which means that the two operators already hold 87% of the total broadband internet

market.

Figure 4. FIXED BROADBAND INTERNET MARKET SHARE AS OF DECEMBER 2010

2.2. MOBILE INTERNET MARKET SHARE As of December 2010, RWANDATEL still has a higher market share in terms of mobile internet

subscribers with 59%, while MTN and TIGO possess the remaining 38% and 3% market share

respectively as depicted from the above figure

Figure 5. MOBILE INTERNET MARKET SHARE AS OF DECEMBER 2010

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3. MOBILE TELEPHONE NETWORK COVERAGE AS PER

THE END OF DECEMBER 2010 Table 4. MOBILE TELEPHONE NETWORK COVERAGE AS PER THE END OF DECEMBER 2010

Geographical coverage Population coverage

MTN Rwanda 97.1% 95.6%

Rwandatel 52.6% Not provided

TIGO 69% 86%

4. FIXED VS PROMOTIONAL TARIFF STRUCTURE FOR

THE THREE NATIONAL OPERATORS

4.1 MOBILE TELEPHONE SERVICE FIXED TARIFFS

4.1.1 POSTPAID OPTION

TIGO has no postpaid option up to now

Figure 6. ONNET POSTPAID TARIFFS AS PER THE END OF DECEMBER 2010(RWFS)

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MTN has a higher peak rate in terms of pospaid fixed tariff with a lowest tariff during

happy hours.

Figure 7. OFFNET POSTPAID TARIFFS AS PER THE END OF DECEMBER 2010(RWFS)

From the table above it is observed that Rwandatel is the cheapest in terms of postpaid

fixed off net tariffs.

4.1.2 PREPAID OPTION

Figure 8. ONNET PREPAID TARIFFS AS PER THE END OF DECEMBER 2010(RWF)

Same as for postpaid option, MTN has a higher peak rate in terms of pospaid fixed tariff but

has a lowest discount rate(during Happy Hours) as illustrated in the above graph

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Figure 9. OFFNET PREPAID TARIFFS AS PER THE END OF DECEMBER 2010 (RWFS)

4.1.3 SMS TARIFF

Figure 10. SMS FIXED TARIFF

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4.1.4 REGIONAL AND INTERNATIONAL TARIFFS

Figure 11. REGIONAL AND INTERNATIONAL TARIFFS

4.2 PROMOTIONAL TARIFFS For TIGO and RWANDATEL, the promotional tariffs are only for onnet calls while for MTN both the

offnet and onnet calls are subject for promotion. For the promotion period, subscribers on MTN

networks benefit from a rate of 90 Rwf per minute for an offnet call. It is important to notice that

the fixed rate for offnet call is 126 Rwf for both postpaid and prepaid MTN customers while the

onnet tariff for the other two operators is fixed at 90 Rwf .

4.2.1 POSTPAID OPTION

MTN POSTPAID PROMOTIONAL RATES FOR ONNET CALLS (RWFS)

Table 5. MTN POSTPAID PROMOTIONAL RATES FOR ONNET CALLS

Peak 35

Offpeak 35

Discount 9

Peak rate decreased from 72 to 35 Rwf while the off peak rates decreased from 66 to 35 Rwf per

minute.

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4.2.2 PREPAID OPTION

Figure 12. ONNET PROMOTIONAL RATES PER MINUTE AS OF DECEMBER 2010

4.2.3 SMS PROMOTIONAL RATES

Figure 13. SMS PROMOTIONAL RATES AS OF DECEMBER 2010