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1st October 2012
NOTE
Where differences exist between the English version and the Malay version, the English version shall be followed.
PETRONAS Management Committee endorsed 10 ZeTo Rules in May 2010
ZeTo stands for Zero Tolerance, a principle to ensure all activities are carried out in a safe manner and any non-compliance is not tolerated.
•aim to ensure all high risk activities are carried out safely.
•must be complied with at all times by all employees and contractors.
•intended to supplement safety rules and regulations imposed by PETRONAS, its Operating Units (OPUs) and Holding Company Units (HCUs) and any laws and regulations applicable at the location where the works are being carried out which must also be observed at all times.
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INTRODUCTION
PETRONAS Management Committee endorsed 10 ZeTo Rules in May 2010
All PETRONAS employees and contractors’ personnel shall follow ZeTo Rules at all times whenever they are in the company’s premises or when carrying out company business.
For the rule relating to the use of walkie-talkie, mobile phone, seat belts and speed limit, it will be applicable at all time to the employees and contractors operating company’s owned/hired/leased vehicles whether inside or outside the company’s premises. It is also applicable to those who are travelling on business.
Existing safety rules and regulations shall continue to be abided..
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INTRODUCTION
As stated by GHSED
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Effective implementation of ZeTo Rules means the rules are understood and abided by all staff and
contractors’ personnel
ACCOUNTABILITY
Ten (10) ZeTo Rules
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INTRODUCTION
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TuahZeTo TuahZeTo
TuahZeTo TuahZeToZeTo Video
Concerns with the current practices
Since it was launched in 2010, awareness on the criticality of non-compliance to ZeTo Rules is still low with lack of enforcement.
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CASE FOR CHANGE
Current Observations
•Consequence Management of ZeTo Rules non-compliance differs from OPU to OPU.
•Most ZeTo Rules violations at OPUs were reported during Plant Turnaround or specific campaign.
•Statistic from January to August 2012 shows there is a lack of reporting from some OPUs.
Strengthening of ZeTo Rule Compliance by the following enhancements.
In May 2012, concern has been raised during DEC meeting, resulting in the formation of a Compliance Management taskforce
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INTERVENTION
Objectives of Taskforce
Ensure consistency in ZeTo Rules Compliance Management
Clear process flow
Clear responsibility & accountability
Disciplinary action guideline
Applicability of the process flow
Promote ZeTo Rules compliance
All PETRONAS personnel and contractors MUST
COMPLY to the 10 ZeTo Rules
The ZeTo Rules Violation Consequence Management Process will govern both PETRONAS staff and Contract staff.
Action Owners for Consequence Management
ZeTo Rules Violation Consequence Management Process Flow for violation that resulted in incident
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Staff
Contractors
• Offender is subjected to DAPP and ZeTo Rules Disciplinary Action Guideline by HRM
• Action to be taken by Contract Owner
1. Offender will be banned from entering company facility indefinitely
• Warning letter will be issued to offender’s company and copy to Plant Head, HOD and ZeTo Secretariat
• Non-compliance will be recorded in Main contractor’s HSE performance database
IMPORTANTAll violation to ZeTo Rules observed during Behavioural Safety (BS) observation should not be recorded in the BS observation form, but MUST BE CAPTURED according to the ZeTo Rules Violation Consequence Management Process.
ZeTo RULES COMPLIANCE MANAGEMENT
ZeTo Rules Violation Consequence Management Process Flow for Contractors
Observe contractor
breach ZeTo Rules
Observe contractor
breach ZeTo Rules
Approach and tell Contractor to stop work/act
Approach and tell Contractor to stop work/act
Stop work/act and comply to ZeTo
Rules
Stop work/act and comply to ZeTo
Rules
Fill in UA/UC (or equivalent) form and submit / copy to
HSE Manager
Fill in UA/UC (or equivalent) form and submit / copy to
HSE Manager
Verify the violation and
coach offender
and ensure offender sign the relevant
form.
Verify the violation and
coach offender
and ensure offender sign the relevant
form.
Action by Contract OwnerTo ban the Offender from entering company facility min. one(1) mth
Action by Contract OwnerTo ban the Offender from entering company facility min. one(1) mth
Action by Contract Owner1.To ban the Offender from entering company facility indefinitely2.To issue warning letter to offender’s company and copy to Plant Head, HOD and ZeTo Secretariat3.To record the non-compliance in Main contractor’s HSE performance database
Action by Contract Owner1.To ban the Offender from entering company facility indefinitely2.To issue warning letter to offender’s company and copy to Plant Head, HOD and ZeTo Secretariat3.To record the non-compliance in Main contractor’s HSE performance database
YES
No
Submitcompleted
form to Contract Owner
and copy to Plant Head, HOD and
ZeTo secretariat
Submitcompleted
form to Contract Owner
and copy to Plant Head, HOD and
ZeTo secretariat
Observer
Contractor
HSE Manager
Submitcompleted form
to Contract Owner and
ZeTo secretariat
Submitcompleted form
to Contract Owner and
ZeTo secretariat1st
offence?
Repeated offence
Repeated offence
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TIMELINESteps 1-9 must be completed within 24 hours.
ZeTo RULES COMPLIANCE MANAGEMENT
ZeTo Rule Violation Consequence Management Work Process
The ZeTo Rules consequence management work process is applicable to all PETRONAS employees and contractor ’personnel who violate any of the ten (10) ZeTo Rules at any times whenever they are in the company’s premises and subjected to ZeTo Rules disciplinary action guideline.
SUMMARY:
•ZeTo Rule #1 to #8 violations within company premises shall be subjected to ZeTo Rules disciplinary action guideline.
•ZeTo Rule #9 and #10 violations in the process area shall be subjected to ZeTo Rules disciplinary action guideline. Process area as per OPU definition.
EFFECTIVE date of implementation: 1st January 2013
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APPLICABILITY
NOTE:
1.The offender of ZeTo Rule #9 - outside of process area shall follow the existing OPU consequence management.
2.The offender for of ZeTo Rule #10 - outside process area and outside company premises during business travel shall follow the existing OPU consequence management.
3.The offender for other safety rules and regulation shall follow the existing OPU consequence management.
Activities to be carried out by Hauliers to ensure consistency in implementation
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PROMOTING COMPLIANCE
Communication • Cascading the communication pack
o DOD OPU MC staff, security & contractors subcontractors
• Ensure attendance is recorded and copied to CLD dept.
• To be incorporated in the driver’s safety briefing.
