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Burnout Prevention Burnout Prevention Tool KitTool KitMurray Hillier
Coordinator
Empowerment and Education
Providence Care
Mental Health Services
Definition of StressDefinition of Stress
“our reaction to events, environmental or internal, that tax or exceed our adaptive resources.”
Stress TestStress TestSelf Assessment ExerciseSelf Assessment Exercise
How often do you…1. find yourself with insufficient time to do
things you really enjoy?
2. wish you had more support/assistance?
3. lack sufficient time to complete your work most effectively?
Stress TestStress TestSelf Assessment ExerciseSelf Assessment Exercise
4. have difficulty falling asleep because you have too much on your mind?
5. feel people simply expect too much from you?
6. feel overwhelmed?
Stress TestStress TestSelf Assessment ExerciseSelf Assessment Exercise
7. find yourself becoming forgetful or indecisive because you have too much on your mind?
8. Consider yourself to be in a high-pressure situation?
Stress TestStress TestSelf Assessment ExerciseSelf Assessment Exercise
9. feel you have too much responsibility for one person?
10. feel exhausted at the end of the day?
Stressors con’t…Stressors con’t…
Psychological:Time pressuresHigh Standards i.e.: OCD, perfectionism,
faulty thinkingSuppression of feelingsIrrational beliefsIndispensable syndrome
Occupational StressorsOccupational Stressors
Government regulationsPressure to practice defensive health careDiminished public image of healthcare
providersInadequate support and resourcesFears of violencePoor access to social – professional
supports
Occupational Stressors Occupational Stressors con’t…con’t…
Tendency in work setting to blame people rather than the situation when care of service deteriorates
Time pressures and demands Indispensable syndrome
Stress Test #2Stress Test #2
Choose the alternative that best summarizes how you usually react during anxious moments. Again use:
A) Almost always
B) Very often
C) Seldom
D) Never
Stress Test #2 con’t…Stress Test #2 con’t…
When I’m anxious I…1. Tend to imagine all of the worst possible things
happening to me as a result of whatever crisis made me anxious.
2. Do everything I can to resolve the problem immediately, otherwise it will cause me to worry about it later.
3. Will relive in my mind the crisis over and over again even though the crisis may be over and resolved.
Stress Test #2 con’t…Stress Test #2 con’t…
4. Will be able to picture the crisis clearly in my mind long after it is over.
5. Can feel my heart pounding in my chest.
6. Feel my stomach sinking and my mouth getting dry.
7. Notice that I sweat profusely.
Stress Test #2 con’t…Stress Test #2 con’t…
8. Notice my hands and fingers trembling.
9. Have difficulty in speaking.
10. Can feel my muscles tensing up
ConflictConflict
See exercise handout…
Analyzing conflict – 5 steps:1. Determine what person or group you are in conflict
with2. Analyze what’s causing the conflict3. Consider different ways you could handle the conflict4. Make a plan5. Follow through with your plan
Conflict ResolutionConflict Resolution
Questions to ask yourself:
1. What is the best time and place to approach
2. Does the conflict have to be dealt with immediately
3. What do you want to achieve
4. Do you need to follow up to the confrontation
Toll of Unmanaged StressToll of Unmanaged Stress
Addictive Behaviours
Relationship Distress
Emotional/Behavioural Problems
Professional Consequences
Burnout
Definition of BurnoutDefinition of Burnout
Burnout is a defined as “a state of mental and/or physical exhaustion caused by excessive and prolonged stress.”
Three Stages of BurnoutThree Stages of Burnout
Stage 1:
Stress Arousal
Stage 2:
Energy Conservation
Stage 3:
Exhaustion
Stage 1: Stress ArousalStage 1: Stress Arousal
Persistent irritabilityPersistent anxietyHigh blood pressure/heart problemsInability to concentrate/forgetfulnessInsomniaHeadachesBruxism
Stage 2: Energy ConservationStage 2: Energy Conservation
Late for work/turning work in late Procrastination Three-day weekend Persistent tiredness Decreased sexual desire Social withdrawal Cynical attitudes/resentfulness Increase in coffee, tea, cola, alcohol
Stage 3: ExhaustionStage 3: Exhaustion
Chronic:SadnessDepressionStomach/bowel problemsMental/physical fatigueHeadaches
Stage 3: Exhaustion con’t…Stage 3: Exhaustion con’t…
Desire to drop out of societyMove away from friends, work, familyPossible suicide ideation
Two Key QuestionsTwo Key Questions
1: If you were told you had 24 hours to live, write down your one greatest accomplishment.
Two Key Questions cont’…Two Key Questions cont’…
2: If you were told you had 24 hours to live, write down your one greatest regret.
Ways to Manage StressWays to Manage Stress
“The key is not to avoid stress altogether but to manage stress in such a way that we avoid the negative consequences of stress”
Manage yourselfManage your reaction to stressorsManage the amount of stress
What To Do:What To Do:The Six R’s for Stress ManagementThe Six R’s for Stress Management
Responsibility:You are in controlEstablish prioritiesKeep it simple
The Six R’s for Stress Management The Six R’s for Stress Management con’t…con’t…
Reflection:Know your stress triggersBe aware of stress symptomsCheck your balance in life
The Six R’s for Stress Management The Six R’s for Stress Management con’t…con’t…
Relaxation:Do something good for yourselfSchedule ‘worry time’Schedule time out
The Six R’s for Stress Management The Six R’s for Stress Management con’t…con’t…
Relationships:Maintain supportive relationshipsManage your relationshipsImprove your relationships with yourself
The Six R’s for Stress Management The Six R’s for Stress Management con’t…con’t…
Refueling:Eat a balanced diet with high fiber, low
cholesterolBe aware of poisons: caffeine, fats,
nicotine, fast foodDrink lots of water
The Six R’s for Stress Management The Six R’s for Stress Management con’t…con’t…
Recreation:Laugh and loveLearn how to have fun with your familyEnjoy your life and treat others the way you
want to be treated