Summer 2011 - HKU Faculty of Social Sciences€¦ · is now offered as both a summer and term-time...

Summer 2011

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PREFACE The Social Innovation Internship (SI2) is offered both in the summer (June – August) and term time (October – April). The Global Citizenship Internship (GCI) is offered in the summer only. These are unique learning initiatives to enrich students’ education by expanding their horizons and enabling them to integrate classroom learning with the practical world. Internships are specially designed to encourage students to maximise their full potential by going beyond the confines of the campus, their own academic disciplines and geographical boundaries. They adopt a multidisciplinary and practice-oriented approach to engage students with the professional world. This folder contains: a) Internship Handbook, which provides general information about the structure and operation of the Social Innovation Internship and Global Citizenship Internship; and b) Intern Manual, which provides general guidelines for interns and learning aspects of the internship. Students are encouraged to read both the Internship Handbook and the Intern Manual before commencing the internship.

TABLE OF CONTENTS I. INTERNSHIP HANDBOOK

1. Introduction 3

2. Programme Content 4 2.1 Aims of Internship Programme 4 2.2 Components and Descriptions 4 2.3 Work Arrangements 4 2.4 Academic Requirements 4 2.5 Co-supervisory System 4 2.6 Operation of the Programme 5

3. Learning Means and Outcomes 6

4. Assessment 7

4.1 Literature Review 7 4.2 Reflective Journal 7 4.3 Overall Performance at Community Partners 7 4.4 Project Presentation 7 4.5 Integrated Essay 7

5. Roles and Responsibilities 8

5.1 Faculty of Social Sciences 8 5.2 Community Partners 8 5.3 Interns of SI² and GCI 9

6. Special Issues 11

6.1 Insurance Coverage 11 6.2 Storms 11 6.3 Social Action 12

7. Reference 13 Appendix A – SI² and GCI Schedule 15 Appendix B – Evaluation Form for Supervisor 23 Appendix C – Leave Application Form 25 Appendix D – Self-Evaluation Form for Intern 27 Appendix E – Group Travel Insurance Policy 31

II. INTERN MANUAL

1. Description of the Programme 35 1.1 Expectations of Interns 35 1.2 Developing the Learning Objectives of the Interview 35 1.3 Integration of Concepts and Theories 35 1.4 Experiential Learning 35 1.5 Self-evaluation 36 1.6 Working and Learning Attitude 36

2. Planning Framework 37 2.1 Orientation 37 2.2 Internship 37 2.3 Completion 38

3. Assignment Guidelines 39 3.1 Developing Learning Objectives 39 3.2 Literature Review 39 3.3 Reflective Journal 40 3.4 Project Presentation 40 3.5 Integrated Essay 40 3.6 References 42

4. Guidelines for a Success Internship 43 4.1 Expectation 43 4.2 Topic of Interest 43 4.3 Type of Work 43 4.4 Understanding the Role as an Intern 43 4.5 Accepting Feedback 43 4.6 The 10 Virtues of a Perfect Intern 44 4.7 Reference 45

5. Assessment 46

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1. INTRODUCTION

In line with the student-centred pedagogical approach of The University of Hong Kong (HKU), the Faculty of Social Sciences is committed to providing whole-person education to better prepare graduates for leadership roles in society. One of the missions of the Faculty is to nurture socially innovative leaders and global citizens who will be able to contribute their talents, knowledge and skills to a better society and to meet the new challenges of the knowledge-based economy as they make advancements in their own careers. The Faculty has identified two overarching themes for its undergraduate curriculum: social innovation and global citizenship. Among the major initiatives in social science curriculum reform at the Faculty of Social Sciences, HKU are the Social Innovation Internship (SI2) and Global Citizenship Internship (GCI). These are the first large-scale, well-structured, credit-bearing internship in humanities and social science disciplines amongst all local tertiary institutions. Bachelor of Social Sciences (BSocSc) students are now required, as a condition of graduation, to undertake 24 credits of off-campus learning under these twin themes. Initially conducted as a summer programme, with many successes and much positive feedback, SI2 is now offered as both a summer and term-time internship. GCI is offered as a summer internship only. With the establishment of the Serena Yang Fund, overseas and Mainland China internships have also been made possible since the summer of 2005. SI2 and GCI continue to improve in quality through refinements in structure and academic content, strengthening academic inputs, and expanding community partners to overseas-based organizations. Throughout, these initiatives have been strongly supported by from the core departments and research centres in the Faculty of Social Sciences.

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2. PROGRAMME CONTENT 2.1 Aims of Internship Programme

The internship programme is designed to enable students to engage with the professional world through working with practitioners; to understand social issues through first-hand practical experience; to enhance the social innovation capacities through the promotion of social change; to apply knowledge and skills acquired at the university to analyse real-life situations; to develop critical thinking, analytical ability and effective interpersonal and communication skills; and to facilitate personal growth and whole-person development.

2.2 Components and descriptions

a. Internship workshops

Before undertaking an internship with a community partner, students will be required to participate actively in a series of intensive workshops. These workshops will introduce students to the aims, expectations and key issues related to internships. In the workshops, students will have opportunities to interact with speakers to critically reflect upon ways to become successful interns. More specifically, students will be engaged in exploring the core skills and essential knowledge necessary for successful completion of internships.

b. Social Innovation Internship

Social Innovation Internships seek to enhance students’ understanding of social issues through first-hand practical experience, and through applying knowledge and skills to real life situations. Students are expected to be socially aware and to have strong analytical, interpersonal and communication skills.

c. Global Citizenship Internship

Students undertaking Global Citizenship Internships will be placed in international NGOs or other socially-focused public/private organizations. Through participation in non-local internships, students are expected to work closely with international organizations, identify key issues and develop strategies to enhance social development and promote social innovation.

2.3 Work arrangements

SI2 is offered in both summer and term-time of every academic year. GCI is offered in summer only. In summer, interns work in full-time mode while in term-time (Fall and Spring), they work in part-time mode of about one full day or two half days per week, in accordance with a work schedule agreed by the Community Partners and the Faculty.

2.4 Academic requirements

To equip interns with basic skills and knowledge required to meet the demands of the work environment, students must attend 3 training workshops prior to the commencement of the internship. Two workshops are related to generic skills for internship and the other focuses on work-sector related themes. Additionally, interns have to submit written work, including a literature review essay, a reflective journal and an integrated essay on a topic agreed with the respective Academic Tutor. Interns are also required to share the learning experience and outcome during the end-of-internship presentation sessions.

2.5 Co-supervisory system

The designated supervisor from the Community Partner (CP) oversees the intern’s work progress while the Academic Tutor provides guidance on the intern’s academic coursework.

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2.6 Operation of the Programme

Each term, the Faculty identifies several fields of interest in the field of social sciences, including policy analysis, management of NGOs, corporate social responsibility, environmental protection, poverty alleviation, welfare and education. The Faculty then approaches potential Community Partners to establish partnerships to offer practical opportunities to students. Once the Community Partners are confirmed, students will be matched to the CPs according to mutual preferences and requirements. The matching exercise is finalised with the approval of the supervisors. A Partnership Agreement is then signed between the Community Partner and the Faculty. The internship commences shortly after the completion of the training workshops.

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3. LEARNING MEANS AND OUTCOMES Learning Modes

Outcomes

Training workshops 1 workshop common to all interns on engaging the professional world and 1 workshop related to the nature of the internship project.

Equip interns with the basic concepts and skills, both intellectual and practical, required in a work environment.

Development of learning objectives

Allow interns to set goals for academic and practical learning.

Project involvement Provide interns with an opportunity to gain direct practical experience in actual work environments.

Literature review essay

Allow interns to identify and better conceptualise issues or problems related to the professional world.

Reflective journal writing

Develop critical thinking and analytical ability by reflecting on interns’ direct practical experience.

Presentation in seminars Consolidate learning by sharing experience with other interns and integrate concepts learned from class in analysing work-related issues.

Integrated essay Strengthen intellectual development in relation to interns’ learning focus.

Please refer to Appendix A for the schedules of FOSS0018 ‘Social Innovation Internship’.

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4. ASSESSMENT SI2 and GCI focus on experiential learning where interns’ self-initiation and exposure are much emphasised. Assessment focuses on interns’ critical reflection of the practical work experience and their ability to integrate theories and practice through writing an integrated essay. More specific assessment requirements are as follows: 4.1 Literature review

The literature review allows students to identify a topic related to their work organization and to conduct an intensive literature review on the selected topic in order to better conceptualise the issue or problems identified.

4.2 Reflective journal

The reflective journal demonstrates how far students are able to reflect on their practical experience and utilise their critical and analytical thinking.

4.3 Overall performance at Community Partner

Interns’ learning and work attitude are revealed in direct practice. Interns’ performance also reveals how well they have integrated the skills learned from the training workshops such as communication and problem solving skills and reflection to the actual work. The assessment will be undertaken by the supervisor who directly overseeing the interns. Interns’ performance will be assessed twice (mid-term and final evaluation) during the internship. In order to minimise variations and to unify the standards of different supervisors, the Academic Tutor is responsible for briefing the supervisors about the common standards of the Faculty. The final grade and mark are decided by the supervisors in discussion with the Academic Tutor. A copy of the Evaluation Form for Supervisors is enclosed in Appendix B.

4.4 Project presentation

Learning not only from direct practice, but also through rigorous reflection, interns are required to consolidate learning so as to acquire new knowledge. In the presentation, interns should share their learning experience with fellow students and integrate academic theories with their internship experience.

4.5 Integrated essay

One of the purposes of SI2 and GCI is to increase social awareness about various social and global issues by integrating classroom learning into practice. The integrated essay shows the interns’ ability for conceptual and intellectual integration of theory-work related experiences. The weighting of different areas and the marking schemes of various papers are further elaborated in the Intern Manual.

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5. ROLES AND RESPONSIBILITIES 5.1 Faculty of Social Sciences

The Dean of the Faculty of Social Sciences, with the assistance of the Associate Dean (Undergraduate Education), the Teaching Consultants and the Academic Tutors, administers and monitors the Programme. The Faculty acknowledges the necessity to arrange the internship programme according to the changing needs of students and current developments in our society. Therefore, the Dean and Associate Dean meet regularly with the Community Partners for planning, implementing and evaluating the internship scheme, as well as exploring the suitability of different departments and units in offering internship placements. Given the academic nature of the programme, an Academic Tutor is assigned to provide each intern with academic advice throughout the internship and to liaise with the Community Partner for any operational problems encountered on site. The Tutor will also read the interns’ written assignments and assess the presentation by interns as an indicator of the academic development. Throughout the programme, the Faculty will be responsible for: a. preparing students for the internship through training workshops prior to the commencement of

the internship; b. liaising with Community Partners to ensure the interns’ experimental learning through suitable

task assignments; c. monitoring interns’ learning by giving feedback and providing advice; d. facilitating supervisors’ assessments of interns’ performance through evaluation meetings with

interns and supervisors during the middle and final stages of the internship; e. organizing the presentation seminars for the interns at the end of the internship; f. assessing student performance and providing feedback for enhancing students’ whole person

development. 5.2 Community Partners (CPs)

The Faculty highly appreciates the commitment of its CPs in offering learning opportunities and in supervising interns. Each CP is asked to undertake the following tasks: a. Task assignment

The choice of task assignment depends on the planning of the CP. CPs are expected to stipulate the learning opportunities and the task assignment while liaising with the Faculty before the internship is taken up by the interns. The task assignment will appear on the Partnership Agreement signed by both the CP and the Dean. Should there be any changes in the agreed tasks, the CP is required to inform the Academic Tutor who will then communicate with the intern concerned. It is essential for the CP, Academic Tutors and interns to reach a consensus about expectations regarding the nature of the assignments and the workload.

b. Direct supervision

CPs are expected to designate a staff member to act as a supervisor of the tasks assigned to the intern in the following areas:

(i) to brief the student about the mission, structure, function, practice and relevant

administrative procedures of the organization; (ii) to introduce the tasks involved and the key personnel that the interns will be working

with; (iii) to provide clear instructions and adequate guidance for the smooth implementation of

the tasks.

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Opening channels for interns to express their expectations, needs and difficulties is encouraged. Each supervisor is also expected to communicate with the relevant Academic Tutor about the intern’s progress and performance. Based on previous experience, the normal amount of supervisory time should be 1 to 1.5 hours per week in the summer term when the interns work on a full-time basis.

c. Incidental learning opportunities for students

CPs are encouraged to provide ample opportunities for students to experience administration, policies and practices throughout the internship. It is advisable for each intern to meet with staff other than the supervisors on either formal or informal occasions, to participate in project planning, to attend conferences or to engage in any other activities which may provide learning opportunities.

d. Resource support

CPs should provide a suitable work environment for each intern. No payment or any other form of emolument is required; but travel allowance can be provided on a voluntary basis for interns who are required to work on-site away from the office.

e. Leave approval

Leave application procedures are set out as follows:

(i) Interns should seek endorsement from the Community Partners at least one week in advance;

(ii) Interns should then seek approval from the Faculty before taking the leave. Please see page 10, ‘Seeking signed approval’ for more details.

Failure to follow the above leave application procedure may result in mark deduction or failure of the course. No retrospective application for personal leave will be considered. A copy of the Leave Application Form is enclosed in Appendix C.

f. Performance assessment

Supervisors should discuss the interns’ performance with the Academic Tutors and assign both marks and grades on the Evaluation Form. Any request for a change of work period, hours or nature of the internship should be approved in writing by both the CP and the Faculty. The Faculty will organize presentation seminars providing an opportunity for interns to share the learning experience and exchange ideas. Supervisors will be invited to participate in the relevant session.

g. Feedback from CP

Other than evaluation meetings, supervisors are invited to communicate closely with the Academic Tutors about issues relating to the internship and interns’ performance whenever necessary.

5.3 Interns of SI2 and GCI a. General expectations of interns

Interns taking SI2 and GCI are expected to take the initiative to learn by acquiring direct experience in the following areas:

(i) exposure to relevant social issues; (ii) understanding of relevant policies; (iii) learning of related strategies and practices; (iv) development of analytical, interpersonal and team work skills, and critical thinking; (v) integration of classroom learning into real-life situations.

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b. Attendance and written work required by the Faculty

Prior to the commencement of the internship, each intern must participate in the Orientation Session and training workshops. In addition to the submission of written papers, participation in seminars and presentation of projects after the practice are also required. Each intern should complete the full internship programme. In case of illness or absence, interns should report to the supervisor and Academic Tutor by telephone and supplement the application with a copy of the relevant medical certificate. An intern who is absent under these conditions is expected to make up time to complete the agreed tasks or projects.

To facilitate a prompt response to problems that may arise during the internship and to further improve the programme, interns are required to fill in a Self-evaluation Form for Intern (Appendix D) at mid-term and at the end of the internship.

c. Relationship with CP

During the internship, each intern should work under the instruction and guidance of the supervisor. Each intern is expected to comply with the policies and procedures of the CP, to collaborate and cooperate closely with the supervisor and colleagues. Verbal evaluations of work progress should be conducted with supervisors periodically. In case of emergency, interns should notify and seek advice from the supervisor and Academic Tutor immediately.

d. Work arrangement

Students should report to their supervisor or Academic Tutor if the work assigned is inappropriate or does not match with the description in the SI2 and GCI agreement.

e. Resource support

Interns will be provided with a suitable work environment by the CP. The CP may provide travel subsidy on a voluntary basis to interns who are required to work on-site away from the office.

f. Seeking signed approval

The Leave Application Form should be endorsed by the supervisor and approved by the Faculty for any leave taken during the internship period. If applying for sick leave, a medical certificate should be attached with the application form (with the supervisor’s signature) and sent to the Faculty for record purposes. Please submit the Leave Application Form to Ms Carol Lau at [email protected].

mailto:[email protected]

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6. SPECIAL ISSUES

6.1 Insurance coverage All interns who have paid a composition fee are allowed to use the services available in the University Health Service (UHS) according to their entitlements. Interns who sustain injuries or incur sickness in the course of University work, or in Hong Kong but outside the University premises (e.g. during field trips, project work or site visits) are entitled to treatment from UHS. For field work conducted outside Hong Kong where the facilities of the UHS are not available, the University has arranged a general insurance coverage for medical expenses incurred by students up to a limit of HK$25,000. Where appropriate, a separate Group Travel Insurance Policy (Appendix E) will be arranged by the University. For reimbursement purposes, an intern who sustains injury has to present a medical receipt endorsed by a certified medical doctor with diagnosis indicated, as well as a certification of activities and time from the Head of Department/Dean of the Faculty to the Finance and Enterprises Office. Interns who wish to have additional coverage at their own expense can make individual arrangements through the University’s insurance brokers (Jardine Lloyd Thompson Limited) on 2859 2297 or 2859 8088. The University does not insure any personal cash or property of the interns in any means. It is up to the interns to make private insurance arrangements. Operative period Coverage shall start as soon as an insured intern leaves home for the workplace and shall cease at the time the intern arrives home, or 2 hours after the office hours of the agency or the end of the activities, whichever comes first. Activities and programmes instructed by the supervisor such as overnight camps, and taking part in activities outside normal school days are also covered. Principal policy exclusions The policy will not apply to:

1. any event which occurs while the insured intern is under the influence of alcohol or narcotics;

2. any pre-existing condition, such as any pre-existing illness;

3. war.

Illegal activities, including violent social action leading to police arrest, will not be covered. However, accidents that happen during demonstrations for which permission has been obtained from the Hong Kong Police beforehand are not regarded as illegal activities and will be covered. The policy is not applicable if interns fail to follow the instruction of the supervisors or the University, eventually resulting in injury to themselves or a third party. However, if there is evidence showing that instructions cannot be sought during an emergency, the loss of the interns, or of the third party caused by interns of the University will also be covered. However, the policy will not cover an intern who is infected with epidemic diseases such as SARS during the internship. The intern may seek medical support from the University clinic in such cases.

6.2 Storms SI2 and GCI interns are expected to follow the instructions of the University when Tropical Storm Warning Signals and Rainstorm Warning Signals are hoisted. When the Tropical Storm Warning Signal No.3 or the Red Rainstorm Warning Signal is in force, it should be assumed that all SI2 interns will continue the duties as scheduled unless the supervisor has given special instructions.

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For SI2 and GCI interns who have not arrived at their agencies or commenced their work

If either the Tropical Storm Signal No. 8 (or above) or the Black Rainstorm Warning Signal is hoisted or in force at or after 06:00, interns will be exempted from morning duties scheduled before 14:00. If either of the warnings is hoisted or in force at or after 11:00, interns will be exempted from afternoon duties scheduled at any time after 14:00 and before 18:00. If either of the warnings is hoisted or in force at or after 15:00, interns will be exempted from evening duties scheduled from 18:00 onwards.

For SI2and GCI interns who have arrived at their agencies or commenced their work When the Tropical Storm Warning Signal No.8 (or above) or the Black Rainstorm Warning Signal is hoisted, interns are expected to terminate all outdoor activities in progress and inform the supervisors immediately. With the consent of the supervisors, interns may continue the indoor activities and services provided that safe shelter for the interns and the service recipients is guaranteed. If no secure venue is available, interns should ensure that all service recipients are taken to a safe place, and remain there until it is safe for them to leave. The above arrangements should be followed by all CPs in Hong Kong except those who have special needs and for those agreements that have been reached between the CPs and the Faculty beforehand.

6.3 Social action

There may be concern about interns’ participation in certain events, such as sit-ins, demonstrations, petitions and so on, which a CP may invite interns to join. Interns may want to know if help should be provided or if they should participate in an event. Always bear in mind that ‘learning’ is the prime objective of SI2 and GCI. The Faculty fully believes in interns’ ability to use proper judgment. If interns feel that certain activities are inconsistent with own beliefs, they should discuss this matter with the supervisor and Academic Tutor. The Faculty encourages interns to consult the supervisor, and it is up to interns’ discretion to participate in such activities.

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7. REFERENCE For further information and a softcopy version of the following forms and documents, please visit our website at www.hku.hk/socsc/sigc. Forms SI2 and GCI Schedules See Appendix A. Evaluation Form for Supervisor See Appendix B. Leave Application Form See Appendix C. Self-evaluation Form for Intern See Appendix D. Group Travel Insurance Policy See Appendix E.

http://www.hku.hk/socsc/sigc

Appendix A THE UNIVERSITY OF HONG KONG FACULTY OF SOCIAL SCIENCES

Social Innovation Internship (SI²) & Global Citizenship Internship (GCI)

Summer 2011

Date Events Remarks June 2, 2011 Orientation and three compulsory training

workshops

Compulsory for all interns Refer to page 16

June 3 – 10, 2011 Course enrolment via “Student Connect”

June 7, 2011 1 Commencement of Internship

End-June, 2011 (June 27 – 30)

Mid-term Evaluation - Academic Tutor (AT) visits interns and Community Partners (CP) at workplace to conduct the mid-term evaluation

Submit the completed Evaluation Form for Supervisor and Self-Evaluation Form for Intern to the AT

June 20, 2011 2 Deadline for submitting a literature review Submit both soft and hard copies to AT by 6.00pm. The file name of the soft copy should be in the format of “Full name of CP_Full name of student_LR”. e.g. Hong Kong Red Cross_Chan Ka Man_LR

July 11, 2011 3 Deadline for submitting a reflective journal Submit both soft and hard copies to AT by 6.00pm. The file name of the soft copy should be in the format of “Full name of CP_Full name of student_RJ”. e.g. Hong Kong Red Cross_Chan Ka Man_RJ

End-July, 2011 (July 25-29)

Final evaluation: AT visits interns and CP at workplace to conduct the final evaluation

Submit the completed Evaluation Form for Supervisor and Self-Evaluation Form for Intern to the AT

July 29, 20111 Completion of Internship

August 4 &5, 20114 Presentation seminars

See page 19 and 22

August 15, 2010 5 Deadline for submitting an integrated essay Submit both soft and hard copies to AT by 6.00pm. The file name of the soft copy should be in the format of “Full name of CP_Full name of student_IE”. e.g. Hong Kong Red Cross_Chan Ka Man_IE

Note: Late submission of assignments will be marked down by 5% for the first 24 hours late, and 10% for every 24 hours (or part thereof) thereafter. Saturdays and public holidays count. Remarks for MOEI Outreach Education Initiative Internship: MOEI Cambodia MOEI China (Anhui) MOEI Thailand 1 Internship Date: June 6 – August 5 1 Internship Date: June 30 – August 12 1 Internship Date: 30 May – August 11 2 June 20, 2011 2 July 11, 2011 2 June 20, 2011 3 July 11, 2011 3 July 25, 2011 3 July 11, 2011 4 August 11 & 12, 2011 4 August 18 & 19, 2011 4 August 16 & 17, 2011 5 August 15, 2011 5 August 23, 2011 5 August 23, 2011

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THE UNIVERSITY OF HONG KONG FACULTY OF SOCIAL SCIENCES


Summer 2011 Orientation & Training Workshops Schedule 1. Interns are required to take one core workshop, one workshop related to the nature of the internship and the orientation. 2. Registration starts 20 minutes prior to each lecture. Interns are required to bring along the student card for registration and

proof of the identity. 3. Formal dressing is required.

Thursday June 2, 2011

Core Workshop (2:00p.m. to 3:30p.m.)

Topic: Global Experience of Social Innovation Speaker: Ms Ada Ying-kay Wong, JP Venue: Hui Pun Hing Lecture Hall, Library Extension Building Participant: All interns

Work Related Workshops (4:00p.m. to 5:30p.m.)

Topic: Community and Social Services Speaker: Dr. Jessica Ho, Director, Against Child Abuse Limited Venue: Hui Pun Hing Lecture Hall, Library Extension Building Participant: Please refer to page 17 for details

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Topic: Corporate Social Responsibility / Corporate Management Speaker: Ms Jacqui Dixon, Director, CSR Asia Venue: Room M121, Main Building Participant: Please refer to page 17 for details

2

Topic: Policy Analysis, Politics and Governance Speaker: Ms Audrey Eu, Legislative Councilor Venue: Room M122, Main Building Participant: Please refer to page 18 for details

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Orientation (6:30p.m. to 8:00p.m.)

Venue: Loke Yew Hall, Main Building Participant: All interns

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Summer 2011 Work Related Workshops

Topic of the training workshops Compulsory for interns working at the following organizations

Against Child Abuse Limited Amnesty International Hong Kong Autism Partnership School Benji's Centre Bishop Walsh Primary School Buddies Station Changing Young Lives Foundation Chinese Canadian National Council (National office) Chinese Canadian National Council (Toronto Chapter) Chinese Information and Service Center Chinese YMCA of Hong Kong (Kowloon Centre) Chinese YMCA of Hong Kong (New Territories Centre - Children, Youth & Community Department) Chinese YMCA of Hong Kong (Corporate Communication and Marketing Section) Chinese YMCA of Hong Kong (Tuen Mun Centre) Christian Action Crossroads Foundation Limited End Child Sexual Abuse Foundation Enlighten - Action for Epilepsy Haven of Hope Christian Service Jiangmen City Xinhui Children Welfare Home Kadoorie Farm & Botanic Garden (KFBG) Kwai Chung Hospital - Kwai Chung Child and Adolescent Psychiatric Centre Light for Children Médecins Sans Frontières Northern Ireland Council for Ethnic Minorities (NICEM) ORBIS Oxfam Hong Kong Playright Children's Play Association Qi Chuang Social Work Service Center Society for the Prevention of Cruelty to Animals (Hong Kong) Stewards The Boys' and Girls' Clubs Association of Hong Kong The Hong Kong Ballet Limited The Hong Kong Council of the Church of Christ in China The Hong Kong Federation of Youth Groups – Leadership 21 The Hong Kong Federation of Youth Groups – Leadership 22 The Hong Kong Federation of Youth Groups - The Dragon Foundation The Hong Kong Federation of Youth Groups Jockey Club LEAD Centre The Roundtable - Roundtable Community Limited The Society for Truth and Light Transient Workers Count Too (TWC2) Tung Wah Group of Hospitals - Healthy Budgeting Family Debt Counselling Centre Vision Youth Yang Memorial Methodist Social Service (Bradbury Day Activity Centre)

Community and Social Services

Yang Memorial Methodist Social Service (Lei Yue Mun Integrated Rehabilitation Services Center) Confiserie Benji Limited CSR Asia (Beijing) Grameen Foundation USA Inno Community Development Organization KPMG (Hong Kong) KPMG (Shanghai) Neuberg Arts Development Limited New World Shunde Hotel

Corporate Social Responsibility / Corporate Management

Noah's Ark

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Topic of the training workshops Compulsory for interns working at the following organizations

Action for REACH OUT Center for Public Administration Research, Sun Yat-sen University Civic Party – Office of Hon Audrey Eu, Legislative Council Member Civic Party – Office of Hon Alan Leong Kah-kit, Legislative Council Member Civic Party - Office of Hon Ronny Tong Ka Wah, Legislative Council Member Committee on Youth Smoking Prevention Limited Democratic Party - Hon Albert Ho Chun Yan Legislative Councillor's Office Democratic Party - Hon Lau Wai Hing Legislative Councillor's Office Democratic Party - Hon Lee Wing Tat Legislative Councillor's Office Democratic Party - Hon Li Wah Ming Legislative Councillor's Office Democratic Party - Hon To Kun Sun Legislative Councillor's Office Democratic Party - The Central Secretariat Hong Kong Police Force - Child Protection Policy Unit National Democratic Institute for International Affairs New People’s Party Office of Legislative Councillor Tsang Yok Sing Richard Charles Lee Canada-Hong Kong Library, University of Toronto Roundtable Institute Social Policy Research Center, National Taiwan University SynergyNet

Policy Analysis, Politics and Governance

Videotage

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Summer 2011 Project Presentations Important Notes: 1. Interns who work as a group are essentially to give a group presentation; if a group has more than three interns, it should

be divided into two group presentations. Each presentation section includes 10-minute presentation and 5 minute Q&A session.

2. Please refer to the Intern Manual for the marking criteria and other details. 3. Interns are highly encouraged to invite the CP supervisors to attend the presentation and share the learning experiences

and feedback from the fellow students to the projects. 4. Interns of Moei Outreach Education Initiative should contact their Academic Tutors regarding the Project Presentation

details. 5. Formal dressing is required.

Thursday August 4, 2011 10:00 - 11:15

10:00-10:15 Buddies Station (Group A) 10:00-10:15 End Child Sexual Abuse Foundation 10:15-10:30 Changing Young Lives Foundation 10:15-10:30 Against Child Abuse Limited 10:30-10:45 Buddies Station (Group B) 10:30-10:45 Action for REACH OUT 10:45-11:00 Kwai Chung Hospital - Kwai Chung Child and

Adolescent Psychiatric Centre 10:45-11:00 Amnesty International Hong Kong(Fundraising)

11:00-11:15 Amnesty International Hong Kong (Human rights campaigns and actions)

11:00-11:15 Christian Action

11:30-13:00 11:30-11:45 Civic Party - Office of Audrey Eu,

Legislative Council Member 11:30-11:45 Benji's Centre

11:45-12:00 Crossroads Foundation Limited - Global Handicrafts and Site Facilities (GHSF)

11:45-12:00 Civic Party - Office of Alan Leong Kah-kit, Legislative Council Member

12:00-12:15 Enlighten - Action for Epilepsy 12:00-12:15 Crossroads Foundation Limited - Global Distribution (GD)

12:15-12:30 Confiserie Benji Limited 12:15-12:30 Grameen Foundation USA 12:30-12:45 Bishop Walsh Primary School 12:30-12:45 Committee on Youth Smoking Prevention Limited 12:45-13:00 Crossroads Foundation Limited - Global Hand and

Support Services (GHSS) 12:45-13:00 Civic Party - Office of Hon Ronny Tong Ka Wah,

Legislative Council Member

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Summer 2011 Project Presentations Important Notes: 1 Interns who work as a group are essentially to give a group presentation; if a group has more than three interns, it should





Thursday August 4, 2011

14:00-15:45

14:00-14:15 Democratic Party - The Central Secretariat 14:00-14:15 Democratic Party - Hon Li Wah Ming Legislative Councillor's Office

14:15-14:30 Noah's Ark 14:15-14:30 Kadoorie Farm & Botanic Garden (KFBG) - Education Department

14:30-14:45 New World Shunde Hotel (Revenue Management) 14:30-14:45 ORBIS (Student Ambassador Campaign)

14:45-15:00 Neuberg Arts Development Limited 14:45-15:00 Médecins Sans Frontières 15:00-15:15 ORBIS (Pin campaign) 15:00-15:15 Democratic Party - Hon To Kun Sun Legislative

Councillor's Office 15:15-15:30 New People’s Party (Group A) 15:15-15:30 New World Shunde Hotel (Guest Complaint

Handling) 15:30-15:45 Democratic Party - Hon Lee Wing Tat Legislative

Councillor's Office 15:30-15:45 New People’s Party (Group B)

16:00-17:30 16:00-16:15 Playright Children's Play Association (Group A) 16:00-16:15 Society for the Prevention of Cruelty to Animals

(Hong Kong) - "No soup no suffering" no sharkfin Campaign

16:15-16:30 Jiangmen City Xinhui Children Welfare Home (Group A)

16:15-16:30 Transient Workers Count Too (TWC2)

16:30-16:45 CSR Asia (Beijing) 16:30-16:45 Playright Children's Play Association (Group B)

16:45-17:00 Society for the Prevention of Cruelty to Animals (Hong Kong) - Ban Fur Seal Campaign

16:45-17:00 KPMG (Hong Kong)

17:00-17:15 SynergyNet 17:00-17:15 The Boys' and Girls' Clubs Association of Hong Kong

17:15-17:30 KPMG (Shanghai) 17:15-17:30 Society for the Prevention of Cruelty to Animals (Hong Kong) - Education Talk

17:30-17:45 Society for the Prevention of Cruelty to Animals (Hong Kong) - Fundraising

17:30-17:45 Jiangmen City Xinhui Children Welfare Home (GroupB)

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Friday August 5, 2011 10:00 -11:15

10:00-10:15 Autism Partnership School (Group A) 10:00-10:15 Chinese YMCA of Hong Kong (Kowloon Centre) 10:15-10:30 Chinese YMCA of Hong Kong (New Territories

Centre - Children, Youth & Community Department)

10:15-10:30 Democratic Party - Hon Albert Ho Chun Yan Legislative Councillor's Office

10:30-10:45 Qi Chuang Social Work Service Center 10:30-10:45 Autism Partnership School (Group B)

10:45-11:00 Democratic Party - Hon Lau Wai Hing Legislative Councillor's Office

10:45-11:00 Chinese YMCA of Hong Kong (Tuen Mun Centre)

11:00-11:15 Chinese YMCA of Hong Kong (Corporate Communication and Marketing Section)

11:00-11:15 Center for Public Administration Research, Sun Yat-sen University

11:30-13:00 11:30-11:45 Office of Legislative Councillor Tsang Yok Sing

(Central district) 11:30-11:45 The Hong Kong Council of the Church of Christ in

China 11:45-12:00 Inno Community Development Organization 11:45-12:00 Office of Legislative Councillor Tsang Yok Sing

(Northern district) 12:00-12:15 The Hong Kong Federation of Youth Groups - The

Dragon Foundation 12:00-12:15 Chinese Canadian National Council (National

office) 12:15-12:30 Chinese Canadian National Council

(Toronto Chapter) 12:15-12:30 The Society for Truth and Light -Centre for Life and

Ethics Studies 12:30-12:45 The Society for Truth and Light - Extension of Life

Zone to Social Culture 12:30-12:45 Office of Legislative Councillor Tsang Yok Sing

(Eastern district) 12:45-13:00 Office of Legislative Councillor Tsang Yok Sing

(Wanchai district) 12:45-13:00 Tung Wah Group of Hospitals - Healthy Budgeting

Family Debt Counselling Centre

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Friday August 5, 2011

14:00-15:45 14:00-14:15 Stewards 14:00-14:15 Yang Memorial Methodist Social Service

(Lei Yue Mun Integrated Rehabilitation Services Center)

14:15-14:30 The Hong Kong Federation of Youth Groups – Leadership 21

14:15-14:30 Videotage (Group A)

14:30-14:45 Yang Memorial Methodist Social Service (Bradbury Day Activity Centre)

14:30-14:45 The Hong Kong Ballet Limited

14:45-15:00 Chinese Information and Service Center 14:45-15:00 The Hong Kong Federation of Youth Groups – Leadership 22

15:00-15:15 Videotage (Group B) 15:00-15:15 Haven of Hope Christian Service 15:15-15:30 Roundtable Institute 15:15-15:30 Northern Ireland Council for Ethnic Minorities

(NICEM) 15:30-15:45 Oxfam Hong Kong 15:30-15:45 Hong Kong Police Force - Child Protection Policy

Unit

16:00-17:30

16:00-16:15 National Democratic Institute for International Affairs

16:00-16:15 Light for Children (Group A)

16:15-16:30 Light for Children (Group B) 16:15-16:30 The Hong Kong Federation of Youth Groups Jockey Club LEAD Centre (Group A)

16:30-16:45 Social Policy Research Center, National Taiwan University

16:30-16:45 Richard Charles Lee Canada-Hong Kong Library, University of Toronto

16:45-17:00 The Hong Kong Federation of Youth Groups Jockey Club LEAD Centre (Group B)

16:45-17:00 The Roundtable - Roundtable Community Limited

17:00-17:15 Vision Youth

Appendix B

Evaluation Form for Supervisors

Mid-term Final

Intern Name: (Full name in BLOCK LETTERS)

Community Partner:

Name of Supervisor: (in BLOCK LETTERS)

Contact number: Email address: Part A: Assessment of Student (Please tick where appropriate) Skills Excellent Good Satisfactory Less than

satisfactory Unacceptable

1. Initiative to explore new areas of study and to pursue better output after satisfying the basic requirement.

2. Adaptation to work culture and rules of working environment.

3. Willingness to communicate with supervisor and other colleagues.

4. Positive working attitude. 5. Ability to work independently. 6. Demonstrating motivation to

seek ways to fortify own strengths and weaknesses.

7. Ability to work in a congenial manner.

8. Ability to manage workload orderly and in a responsible manner.

9. Ability to integrate supervisors’ recommendations into own repertoire of knowledge and skills.

Other comments:

Overall grade: (Grade A+, A, A-, B+, B, B-, C+, C, C-, D+, D, or Fail)

Mark: (Please refer to the “Assessment Criteria of Students’ Performance” for the marking scheme of The University of Hong Kong)

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Part B: Liaison with the Faculty of Social Sciences, The University of Hong Kong (Please tick where appropriate)

Communication topic Very Clear Clear Unclear

1. Objective of the Programme

2. Organization of the Programme

3. Expectation of the students in the internship

4. Criteria for assessing students

5. Responsibilities of your organization as a Project Partner

Part C: Other Comments 1. Do you have any suggestions for how the Faculty of Social Sciences could have better prepared the intern this

summer? Please mention specific subject areas that we can address in the next year’s training?

2. How do the internship and/or the interns contribute to your organization?

3. Any other comments?

Signature of Supervisor: Date:

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Appendix C

Leave Application Form Intern name: University No.:

(Full name in BLOCK LETTERS)

Curriculum: Year:

Contact number: E-mail address:

Type of internship: SI2 Summer / Term Time* GCI

(* Please delete as appropriate)

Community Partner:

Name of Supervisor: Contact number:

Date & time of leave Type of leave Reason Duty resumed on Date: From to Sick Leave / /

Time: From to Special Leave DD / MM / YYYY

Total Hours:

Signature of Intern: Date:

Part B: To be completed by the Community Partner

Endorsed without condition

Endorsed with condition(s): Not endorsed for the following

reason(s): Name of Supervisor: (In BLOCK LETTERS)

Signature of Supervisor:

Date:

Part C: To be completed by the Faculty

Approved without condition

Approved with condition(s): Not approved for the following

reason(s):

Name of the representative: (In BLOCK LETTERS)

Signature of the representative:

Date:

Appendix D

Self-evaluation Form for Intern

Mid-term Final

Intern name: University No.:

(Full name in BLOCK LETTERS)

Curriculum: Year:

HKU Email address:: Contact number:

Type of internship: GCI SI2 Summer SI2 Term Time

Title of Project:

Community Partner:

Name of Supervisor: Part A: General Evaluation

(Please tick where appropriate.)

Statement Strongly Agree Agree Neutral Disagree Strongly disagree N/A

1. The internship enhances my understanding of: (i) academic knowledge (ii) integration of academic knowledge

and practice

2. The internship provides training / opportunities for application of: (i) analytical skills (ii) multi-disciplinary knowledge (iii) critical thinking (iv) practical / research skills to the

work situation 3. The internship agency can facilitate my smooth adjustment to the work setting and my understanding of organization culture through: (i) effective supervision (ii) adequate support (iii) critical thinking (iv) extensive exposure 4. I can cooperate well with the student partner(s) / workplace colleagues in: (i) exchanging ideas and experience (ii) resolving differences and reaching

compromises

(iii) achieving mutual enhancement of whole-person development

(iv) accomplishing tasks 5. Overall speaking, this internship is a fruitful one:

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Part B: Comments and Suggestions

1. Most valuable feature(s) of the Internship:

2. Difficulties encountered during the Internship:

3. Support from the Faculty / Supervisor during the Internship:

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4. Suitability of the Project / Community Partner to the Internship (Only applicable in the Final Evaluation):

5. Any other comments:

Signature of Student: Date:

Please return the completed form to the corresponding Academic Tutor.

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Appendix E

The University of Hong Kong

Undergraduate Students Group Travel Insurance 2010-11

The arrangement of this travel insurance programme as detailed on page 9 is meant to cover undergraduate students for traveling overseas during the period from October 1, 2010 to September 30, 2011 on academic activities which are officially arranged by the University. Travels arranged on personal/non-official basis are outside the scope of this insurance cover. 2. Please note that the maximum duration of the coverage is 180 days from the date of departure and therefore, for any overseas stay exceeding 180 days, separate insurance may need to be arranged according to the circumstances and requirements. 3. In the situation where an intern needs emergency assistance such as emergency medical evacuation while he/she is staying overseas, he/she can notify the Chartis Travel Guard by making a collect call at telephone no. (852) 3516 8699 and quoting the card reference no. 01G-GPP2000076. 4. Although no prior declaration to the insurance company is required, the department should still provide the following information to this office well before the departure date of the relevant overseas trip for record purposes:

a : purpose of the trip b : departure date c : duration of the trip d : no. of students who will participate e : destination

5. Arrangement has been made with the insurer to provide CHARTIS China Assist Card for named insured persons of the University when traveling in China on a need basis. This facility provides the card owner with a guarantee of admission deposit to certain “Appointed Hospitals” in China if hospitalisation is required. The card will be issue on a named basis and will be charged at HK$50 per card per year. 6. If such a card is required, please submit Home Visit Permit (港澳居民來往內地通行証) plus cash HK$50 to the Faculty Office, Room 401, Meng Wah Complex. 7. Should interns have any further enquiries, please feel free to contact Ms. Qimei Leung at 2859-2297. 8. The insurance coverage and claims procedures are as below:

I. Schedule of Benefits

Item Coverage Maximum

benefits per person (HKD)

a Accidental Death and Permanent Disablement

100,000

b Medical Expenses (including Chinese bonesetters and acupuncturist)

400,000

c Emergency Medical Evacuation

Actual Cost

d Repatriation of Remains

Actual Cost

e Personal Property (Limit of HK$7,500 for any one article/pair/set of articles, HK$15,000 for any one laptop computer) (Note 2)

20,000

f Personal Money and Loss of Documents (Cash Limit: HK$3,000) (Note 2)

20,000

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g Travel Delay

(The journal arrives at a planned destination at least 6 hours later than scheduled arrived time)

4,000

h Baggage Delay (Only emergency purchases incurred after the first 6 hours period will be eligible for claim)) (Note 3)

1,000

i Curtailment Expenses / Trip Cancellation / Loss of Deposit

50,000

j Personal Liability

1,500,000

Important Notes

1. The insured person much contact CHARITS TRAVEL GUARD as soon as possible if bodily injury or sickness results in the need for in-patient hospital treatment or the possible need for emergency rescue.

2. The loss must be reported to the police having jurisdiction at the place where the loss occurs within twenty-four (24) hours from the occurrence.

3. Emergency purchases expenses e.g. essential replace clothing, toiletries incurred after the first 6 hours will be eligible for the claim. All official receipts have to be submitted to the insurer for the insurance claim purpose. Please note that time loss is not an item for insurance recovery.

4. The policy is extended to include 10 days personal deviation during and/or immediately before/after the authorised business trip. However, the total no. of traveling days per trip (including both business and personal deviations) should not exceed one hundred and eighty (180) days.

5. The insured persons are subject to no manual work and no construction site work.

II. Claims Procedures

a. Claimant should fill in any necessary information requested in the CHARTIS Travel Insurance Claim Form. Please remember to sign under “Signature of Claimant”.

b. Claimant should submit the claim form together with all supporting documentation such as boarding passes/train tickets showing the itinerary; police statement; invoice of loss item, to the Finance and Enterprises Office within 2 weeks from the date on coming back to Hong Kong.

c. The Head of Department concerned will have to certify the status of the claimant and the purpose of the trip.

d. The Finance and Enterprises Office will send the above-mentioned documents to the insurer, the CHARTIS Insurance Hong Kong Limited through the broker, Jardine Llyod Thompson Limited for the claim.

1. DESCRIPTION OF THE PROGRAMME 1.1 Expectations of interns

a. Social awareness

Interns are expected not only to enhance their understanding of the social issues of the internships and research projects, but also to have a good grasp of specific policies and practices related to them.

b. Global vision

Interns are expected to enhance their understanding of different cultures and work environments, and to identify key social issues in the global community.

c. Application of theory

The SI2 and GCI programmes are designed to create opportunities for interns to apply knowledge from various disciplines to specific work situations. Interns from different disciplines are also expected to interact and exchange knowledge and ideas through cooperation.

d. Adjustment to work setting

Interns are expected to adjust to the work setting and to understand the organizational culture of the agency through the effective guidance of their Community Partner (CP) supervisors, to obtain adequate support from their respective organizations, and to interact fully with staff members.

e. Collaboration with partner(s)

Interns are expected to exchange ideas and experiences with partners, resolve differences, mutually enhance personal development and accomplish the assigned tasks through collaboration.

f. Overall development

Interns are expected to benefit from the SI2 and GCI programme by developing critical thinking, interpersonal and communication skills, social awareness, analytical skills, multiple perspectives, integrative knowledge and skills.

1.2 Developing the learning objectives of the internship

In the first week of the internship, interns will be given some orientation about the CP: its philosophy, mission, structure, service, goals and other relevant aspects. The Academic Tutor from the Faculty will visit each intern and CP supervisor to discuss and confirm the task assignment. With all these in place, the learning objectives of the internship can be identified. The intern is then encouraged to discuss project objectives with the Academic Tutor since these will serve as learning direction and evaluation tools in the later stages of the internship. Guidelines for Developing Learning Objectives can be found in Section 3.1.

1.3 Integration of concepts and theories

The training workshops will teach interns how to reflect upon the work experience and transform it into wisdom, theories and concepts relating to the particular learning focus, assignments and CP; and to develop the required practical skills needed in the work environment. Interns are required to integrate learning and experience and present the outcome in seminars and written reports.

1.4 Experiential learning

SI2 and GCI aim at developing critical thinking and analytical ability. The means to achieve this goal are through the writing of reflective journals. The reflection process is composed of different parts in which the intern will explain a phenomenon by drawing on values, beliefs, academic knowledge, life attitude, and so forth. Interns are encouraged to think deeply and broadly and to relate their thinking to these areas.

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1.5 Self-evaluation

Interns are required to complete the Self-Evaluation Form and discuss it with the Academic Tutor at mid-term and at the end of the internship.

1.6 Working and learning attitudes

Interns need to take initiative and be responsible for self-learning during the internship. In the work place, each intern is expected to act as a full-time staff member to comply with the office routine, and should seek advice from the supervisor whenever encountering difficulties or ambiguities. Regular reports on the progress of work are necessary in order to update the supervisor on the progress of assignments. In addition, interns are encouraged to communicate with the Academic Tutors whenever there are concerns regarding assignments and learning opportunities.

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2. PLANNING FRAMEWORK

In this section of the manual, interns will find the framework for careful planning of the different stages of the internship. This framework is intended to reflect common situations of the internship. The initiatives serve as guidelines. DO NOT adhere strictly to these suggestions, but further explore and modify these suggestions according to specific circumstances in the work setting.

2.1 Orientation

Phases Initiatives

a. Pre-internship preparation – get acquainted with the organisation.

Surf the website of the CP, read annual reports or check reference materials available.

b. Attend the training workshops.

--

c. Orientation – learn the structure of the CP, mission, work, environment and people.

Attend the orientation programme organised by the CP, read the relevant material, pose questions to the supervisors proactively.

d. Adaptation – adapt to the work culture and practice.

Join informal staff gatherings to learn the culture.

e. Set the learning objectives for the internship after discussion with the Supervisor and Academic Tutor. Plan the coursework.

Discuss with the Supervisor and Academic Tutor about the coursework.

2.2 Internship

Phases Initiatives

a. Team up with workmates, either partner student or staff members of CP, to define tasks.

Communicate more with colleagues to clarify ideas especially when in doubt.

b. Learn the Supervisor’s management style.

Observe the interaction of your supervisor with other staff, ask more about the expectation on task assignments.

c. Work with ‘fun and pain’ through project involvement.

Be committed and proactive to face challenges and stress and gain satisfaction from achievement.

d. Develop interpersonal relationships with different colleagues.

Be active to socialise with colleagues in both formal and informal situations.

e. Enhance communication, problem-solving, analytical and critical thinking skills.

Be proactive to project problems which may appear and prepare the relevant contingency plan. Conduct regular evaluations with supervisor and colleagues.

f. Undergo evaluation with the Supervisor and Academic Tutor.

Complete the mid-term evaluation form and return it to the Academic Tutor.

g. Integrate practice with classroom learning.

--

h. Monitor coursework progress.

--

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2.3 Completion (Final Phase – last 1 or 2 weeks)

Phases Initiatives

a. Appreciate the internship experience.

--

b. Hand over and report outstanding tasks to the Supervisor.

Round up the tasks: either by completing or handing over to other colleagues.

c. Round up experience and involvement. --

d. Final evaluation with the Supervisor and Academic Tutor.

Complete the final evaluation and return it to the Academic Tutor.

e. Submit coursework. Hand in coursework and prepare presentation for the seminar and final report.

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3. ASSIGNMENT GUIDELINES

3.1 Developing learning objectives

a. Assignment To obtain a clear understanding of the project, work involvement and responsibility of being an intern in the organization.

b. Knowledge of the CP

(i) Philosophy, policy, functions, organizational structure, communication structure, funding

sources, resources, physical setting, personnel, operation procedure, facilities and services being provided.

(ii) Position of the CP in the local/global context. (iii) Nature/function of the assignments within the CP, and the impact in the community. (iv) Interns can add more items according to the characteristics of the CP.

c. Personal development

(i) Sensitivity to personal values, beliefs, bias and prejudices that may be a product of past

socialisation and awareness of how it may affect present work. (ii) Skill development on cognitive, behavioural, and moral reasoning for conducting

assignments in the work setting.

d. Intellectual development: integration of theories and concepts (i) Understanding of human behaviour in the social environment. (ii) Awareness of culturally sensitive practice and appreciation of issues pertaining to the

cross-cultural application of theories. (iii) The social system and related policies in Hong Kong. (iv) The policy and service of the CP in the global context. (v) Critique of the application of theories and concepts in the local and/or international context.

e. Important dates Follow the schedule set for the internship for submitting reflective journals and final report.

NOTE: - This is only a guide to areas of interns’ learning objectives that commonly appear in most

internship programmes. - Interns can discuss the above-mentioned points with the Academic Tutor and Supervisor when

setting up the learning objectives. - These learning objectives not only serve as the direction for the learning process, but also as

evaluation tools in the mid-term and final evaluations.

3.2 Literature Review

After the Internship Workshops, students are required to identify a topic related to their work organization and conduct an intensive literature review of the selected topic in order to better conceptualize the issues and problems identified. After the review, students are required to submit a review essay. Requirements: - Interns are required to submit a 1,000 word literature review. - The format should be double-spaced and 12-point font.

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3.3 Reflective journal

The reflective journal demonstrates how far students are able to reflect on their practical experience and utilise their critical and analytical thinking skills. Interns are required to submit one or two reflective journal(s) on the internship experience. Requirements: - Interns are required to submit a 1,500 word reflective journal. - The format should be double-spaced, 12-point font. Reflective journals need to address the following issues (Gibbs (1988) Reflective Journal): a. What happened? (Description) b. What were the thoughts /feeling at that time? (Feelings) c. Why was the experience/event important? (Evaluation) d. How to make sense of the event? What would have been done differently? (Analysis) e. What action will be taken as a result of this experience? (Action Plan)

Marking criteria of the reflective journal include: a. Description of events/experiences; b. Application of the reflective framework; c. Identification of key concepts and definition of terms; d. Evidence of analysis and constructive input; e. Demonstration of progressive learning through critical reflection.

3.4 Project Presentation

Interns will be expected to make a presentation on the experiences and learning achievements of the internship. This will facilitate exchange of ideas with fellow interns with different experiences. The following guidelines will be useful in the preparation of presentation materials: a. The topic and outline of the presentation should be sent to the Academic Tutor at least one

week before the presentation. b. Each presentation will last for 10 minutes, followed by a 5-minute group discussion. c. Interns who work as a group in the CP must give a group presentation. d. Interns are encouraged to invite the CP supervisor and colleagues to attend the presentation

seminar. Marking criteria of the presentation include: a. Clarity of the content of the project(s) regarding the issues being addressed and resolved; b. Reflections and learning from participating in the project(s).

3.5 Integrated essay

One of the purposes of SI2 and GCI is to increase social awareness about various social and global issues by integrating classroom learning into practice. The integrated essay or individual final report shows the interns’ ability for conceptual and intellectual integration of theory-work related experiences. Interns are encouraged to share and discuss with their Academic Tutor the possible topic and contents of the essay. The major objective of the integrated essay is to enable students to reflect upon their work experience during the internship in light of the concepts learned in the classroom.

Requirements: - Interns are required to submit a 4,000 word essay. - The format should be double-spaced, 12-point font.

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Marking criteria of the integrated essay include:

a. Clarity of exposition: issues and challenges; b. Literature review; c. Critical analysis; d. Conclusion and suggestions.

10 tips on integrative report writing:

(i) Be well-structured in writing

Plan the essay according to writing standards. Include an introduction to the topic along with hypotheses. Develop arguments and give examples. Summarise the findings in the conclusion. Keep the content ratio between these parts reasonable.

(ii) Develop a good flow of argument

The argument should be coherent and should avoid jumping from one topic to another. Organise the essay in a way that the sequence of argument constitutes a natural development of reasoning. The strategy “from general to more detailed proof” should be adopted.

(iii) Develop arguments and counter-arguments

Think about counter-arguments. What might challengers say? Incorporate these opinions into the essay. This will provide the reader with an in-depth analysis of the topic, and will be useful in identifying better arguments to defend the statements.

(iv) Be consistent: choose the standpoint and adhere to it

Avoid changes once the stance or position has been established. A common mistake is to change the point of view in the conclusion.

(v) Provide insightful examples

Even the most outstanding argument has no value if it is not supported by suitable examples. In academic research, intuition is just the first step in looking for solutions. Qualitative or quantitative proof of hypotheses is essential. Keep in mind that the quality of information sources is also important.

(vi) Refer to the current state of knowledge

A common mistake is trying to come up with breakthrough ideas. Nevertheless, the development of the knowledge heavily depends on the confirmation of existing theories in different settings. Verify what other people did before approaching the subject and check how existing findings can be applied to the situation. Be critical about methodologies and results.

(vii) Describe the context of a situation

What are the socio-cultural, political, technological, economical or environmental aspects that influence the situation under study? Keep in mind that every issue is multidimensional and its importance and solutions may vary according to its context. This means that it needs to be perceived from agency, community, and even global perspectives.

(viii) Provide in-depth analysis

In order to make the findings valuable, it is important to demonstrate a link between arguments and justifications. A sole table with numbers or a graph is not enough. What is the relation between these numbers and the argument? How do these numbers and argument influence the outcome? Why has this example been chosen and not another one? What are the limitations of this example? Remember to stick to the facts and not to over-interpret the data. Keep in mind that the choice of evidence should align with the methodology.

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(ix) Consider multiple options

Remember that in the social sciences there is no such thing as one best solution. Other alternatives should be explored. Pick two or three options and describe them, providing respective strengths and weaknesses. Give the reason for the choice of solution to the problem.

(x) Search for explanations and solutions outside the set domain

One of the most important skills is to search for plausible solutions outside the domain. Do not get stuck with a single perspective. Instead, try to see the topic from different angles. Search for explanations or solutions from politics, sociology, law or the business field. Comprehensive, multi-faceted solutions are most welcome.

3.6 References

If interns are interested in learning more about good writing, they may refer to the following writing guides: a. William Strunk Jr., “The Elements of Style”:

http://www.bartleby.com/141/

b. The University of Victoria’s Hypertext Writer’s Guide:

http://web.uvic.ca/wguide/

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http://www.bartleby.com/141/http://web.uvic.ca/wguide/

4. GUIDELINES FOR A SUCCESSFUL INTERNSHIP

This section of the manual prepares interns for challenges related to practical aspects of the internship. It focuses on choosing a suitable placement, integrating with new colleagues, coping with difficulties, and accepting criticism. Interns are given the opportunity to choose several agencies for the internship. As this choice will become an integrated part of the learning experience at university, placement requirements and self-expectations should be examined before starting the internship.

4.1 Expectation

Interns often say: “in big organizations, one can learn by observation; in small agencies, one learns by participation”. What type of learning is more suitable? What are the expectations concerning the level of involvement in an agency’s activities? If interns are looking for more ‘hands-on’ experience, a smaller Community Partner should be chosen. Otherwise, interns may be disappointed with the importance of tasks assigned to them.

4.2 Topic of interest

The interest of an internship may lie in research, managerial operations, fund-raising or counseling. Interns need to decide carefully which learning focus and scope of activities they seek.

4.3 Type of work

a. Decide whether to participate in research or implementation of strategy for agency projects, or whether to be involved in day-to-day operations. Even though the tasks are given prior to the start of the internship, there may be additional assignments.

b. Read carefully the special requirements concerning the placement. Does the agency require

good communication skills? Or maybe the focus is on analytical capabilities? These requirements will provide interns with a taste of the agency’s organizational culture, priorities, and nature.

4.4 Understanding the role as an intern

“I have been in my placement for several weeks and have challenged my own philosophies many times. It frightens me to think that the very foundation on which I have based my life is being challenged by clients who I believed were going to be textbook cases. Not that I assumed that I was entering a vacuum, but I didn’t think that my own beliefs could be shaken in such a short period of time. Maybe I am making no sense at all. Maybe I am trying to make too much sense. (Sweitzer and King, 1999:17)”

Before starting the placement, interns should ask what are the goals to be achieved, what kind of working style is preferred, how to relate to classmates and colleagues, whether it is more people- or task-oriented. This self-understanding will help in dealing with people whose experiences and expectations are different. (Source: H. Frederick Sweitzer and Mary A. King (1999) The Successful Internship: Transformation and Empowerment)

4.5 Accepting Feedback

Given the interactive nature of the supervisory process, it is important to establish some guidelines for giving feedback. Areas about which the agency supervisor may give feedback include: a. Basic professional behaviour b. Practitioner knowledge base, skills and style c. Personal growth

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This feedback will serve as a basis for improvement. The ultimate aim is to help interns in academic and professional development, so do not treat it as a critique but as an important insight on progress in the working environment. It is not the person who will be assessed; it is the manner of handling tasks that will be evaluated. The ultimate goal of these comments is to help the intern to grow towards openness, directness, reflectiveness, and organizational ability. (Source: Online course Supervised Practicum, Michelle Koroll, University of Victoria, http://workbench.webct.com:4040/SCRIPT/Practicum/scripts/serve_home : September 26, 2006)

4.6 The 10 virtues of a perfect intern

For most interns, the placement is the first encounter with the real work environment. The agency also has some expectations towards the attitude and performance of an intern. The virtues identified by Community Partners for the ‘Perfect Intern’ include the following: a. Positive and enthusiastic

Interns should have a positive attitude and be enthusiastic about accomplishing even small tasks of low importance.

b. Outgoing

Interns know that internship learning is a complex process which requires interactions with the environment. Interns should be outgoing, talk to colleagues, and be active in asking questions. Interns should learn how to interact in the work environment and become respectable team members.

c. Team player

Interns should understand that the success of a project depends not only on its leader, but also on contributions from other team members. This means that interns must try to get along with colleagues in the workplace. Interns should acquire social skills to work with colleagues so that collective actions can help in accomplishing tasks effectively.

d. Independent

Interns should be independent in thinking and learn to integrate knowledge and skills to seek plausible solutions.

e. Creative and open-minded

Interns should go beyond the standard way of thinking about problems, and need to draw on knowledge from different fields of studies, which sometimes may be completely unrelated to the topic. For example, look for inspiration and solutions from books, magazines, newspapers, TV, radio, movies, and the internet. Interns may also seek advice from their family, colleagues and friends.

f. Analytical and able to adopt complex approach to problems

Interns should avoid analysing problems from a single perspective. Rather, they should look from global, regional, local, community, agency, competitor, manager, customer, and individual points of view. The application of knowledge from areas of sociology, psychology, politics, social work, business, geography, arts, history, literature and linguistics, will facilitate a better understanding of the multifaceted context of assignments.

g. Proactive and with initiative

Interns should work proactively to identify the needs of the agency and to contribute to its activities.

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http://workbench.webct.com:4040/SCRIPT/Practicum/scripts/serve_home

h. Flexible

Interns should be fully aware that the agency may not be able to plan all activities and assignments in advance. Therefore, interns should be ready for ad hoc assignments and be able to meet tight deadlines.

i. Motivated and committed

Interns should strive for excellence in accomplishing assigned tasks.

j. Responsible

Interns should take responsibility in completing the tasks assigned and demonstrate creativity, drive and caring to the tasks and the agency.

4.7 Reference

In order to prepare for the challenges of the internship, students are recommended to read H. Frederick Sweitzer and Mary A. King (1999), The Successful Internship: Transformation and Empowerment, Brooks: Cole Publishing, (ISBN 0-534-35782-2).

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5. ASSESSMENT

5.1 Interns taking FOSS0018 ‘Social Innovation Internship’ (12 credits) and FOSS0019 ‘Global

Citizenship Internship’ (12 credits) will be assessed as follows:

Components Ratio Pre-internship academic seminars and intensive workshops Pass / Fail

Literature Review Pass / Fail Reflective Journal Pass / Fail

Work Performance at Community Partner 40% Project Presentation 20%

Integrated Essay 40% TOTAL: 100%

5.2 Interns who are absent from the Pre-internship academic seminars and intensive workshops will be

subject to a 5-mark deduction from the final course mark. 5.3 Interns who fail to submit the Literature Review and Reflective Journal will be subject to a 10-mark

deduction from the final course mark. 5.4 Interns should submit both soft and hard copies of their assignments to their Academic Tutor on or

before the deadline. Late submission of assignments will be marked down by 5% for the first 24 hours late, and 10% for every 24 hours (or part thereof) thereafter. Saturdays, Sundays and public holidays count.

SIGC_handbook_cover_and_back_coverPrefacetable of contentsInternship_handbook_coverHandbook_v1For SI2 and GCI interns who have not arrived at their agencies or commenced their workFor SI2and GCI interns who have arrived at their agencies or commenced their workSI2 and GCI SchedulesEvaluation Form for SupervisorLeave Application FormSelf-evaluation Form for InternGroup Travel Insurance Policy

Appendix AAppendix BAppendix CAppendix DAppendix E

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