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SunGard Long-Term and Mobile Recovery

Date post: 29-Nov-2014
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Why choose SunGard’s Long-term and Mobile Recovery solutions?
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Why choose SunGard’s Long-term and Mobile Recovery solutions? Choice – the widest range of services to suit your needs, all delivered to you: Long-term Workplace Recovery – for a complete office environment, comprising desks, chairs, data cabling and temporary office buildings QuickShip – servers, PCs, telephony and LAN equipment to complement workplace options Long-term Computer Equipment Room (CER) – to house your critical IT servers and equipment when your computer room is out of action Mobile Infrastructure Package – short-term electrical and mechanical support for your buildings Mobile Workplace and Mobile Mid- range Unit – deployment of pre-built buildings to house personnel or systems, delivered within 24 hours Mobile Bespoke Accommodation – pre-built bespoke buildings developed with you to house your business Flexible – accommodation for 25-300 seats, built to your predefined specification Local – recovery at the location of your choice Productive – keeps your people and/or systems working. How would you cope in the event of major building or equipment loss? Your immediate response may be to move key staff to your designated recovery location to ensure your business continues to operate. But what if the disaster cannot be resolved inside your contracted invocation period? For many organisations, the answer is to remain on site wherever possible to minimise the disruption to staff caused by relocation. SunGard’s Long-term and Mobile Recovery services are designed for the occasions when your workplace, data centre – or both – are going to be out of operation for some time and you have access to spare land. We will bring the facilities you need to your preferred location so that your staff are not inconvenienced while your business is recovered. AVAILABILITY SERVICES LONG-TERM AND MOBILE RECOVERY Survive a building loss without having to relocate
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Page 1: SunGard Long-Term and Mobile Recovery

Why choose SunGard’s Long-term and Mobile Recovery solutions?

Choice – the widest range of services to suit your needs, all delivered to you: Long-term Workplace Recovery – for a

complete office environment, comprising desks, chairs, data cabling and temporary office buildings

– QuickShip – servers, PCs, telephony and LAN equipment to complement workplace options

– Long-term Computer Equipment Room (CER) – to house your critical IT servers and equipment when your computer room is out of action

– Mobile Infrastructure Package – short-term electrical and mechanical support for your buildings

– Mobile Workplace and Mobile Mid-range Unit – deployment of pre-built buildings to house personnel or systems, delivered within 24 hours

– Mobile Bespoke Accommodation – pre-built bespoke buildings developed with you to house your business

Flexible – accommodation for 25-300 seats, built to your predefined specification

Local – recovery at the location of your choice

Productive – keeps your people and/or systems working.

How would you cope in the event of major building or equipment loss?

your immediate response may be to move key staff to your designated recovery location to ensure your business continues to operate. But what if the disaster cannot be resolved inside your contracted invocation period? For many organisations, the answer is to remain on site wherever possible to minimise the disruption to staff caused by relocation.

SunGard’s Long-term and mobile Recovery services are designed for the occasions when your workplace, data centre – or both – are going to be out of operation for some time and you have access to spare land. We will bring the facilities you need to your preferred location so that your staff are not inconvenienced while your business is recovered.

avaiLaBiLity SERvicESLOnG-tERm and mOBiLE REcOvERy

Survive a building loss without having to relocate

Page 2: SunGard Long-Term and Mobile Recovery

Recovery where you need it

SunGard’s Long-term and Mobile Recovery solutions offer the UK’s most advanced range of facilities and services to help your organisation survive a building loss without having to relocate. they have proved ideal for government departments, local authorities, schools, military bases and businesses whose recovery time objectives are measured in days or weeks.

We provide everything you need to keep running from your own site, from a comfortable, well-equipped workplace to all the accompanying technology. Pcs, servers, communications (including data and telephony) can be pre-configured to your requirements and transported to your nominated site at time of disaster.

We offer a choice of cost-effective packages so that you only pay for what you need. these include Long-term Workplace, Long-term computer Equipment Rooms and mobile infrastructure Packages. Our range of tried and tested solutions enable you to resume near normal business operations until you are able to restore your original office or data centre.

Our purpose-built buildings – on 24-hour standby at our central distribution centre in the midlands – are constructed of modular blocks, accompanied by generators, UPSs and all necessary furnishings.

Long-term Recovery Solutions can be constructed within four to 30 days, depending on the size of building(s) required. When a smaller workplace is needed, SunGard’s fleet of mobile buildings can be delivered to your premises in a much faster time frame, normally within 24 hours.

What’s more, SunGard will transfer ownership of the Long-term building to your organisation if your permanent building cannot be recovered inside a 13 week time frame. in the case of SunGard’s largest Long-term buildings, that’s an asset worth £1.5m.

The SunGard Availability Services approach

SunGard offers a unique range of services according to your business needs and the nature of the invocation: SunGard is the only major provider to offer Long-term Recovery and provide the appropriate infrastructure, it and communication resources.

Long-term Workplace Recovery – SunGard constructs high-specification Workplace Recovery accommodation, configured to suit your organisation’s needs, at a location nominated by you.

SunGard will survey the nominated site – often a car park – prior to an invocation and assist with any necessary planning applications to ensure that the structure conforms to local authority regulations.

LOnG-tERm and mOBiLE REcOvERySurvive a building loss without having to relocate

Page 3: SunGard Long-Term and Mobile Recovery

these buildings provide a comfortable office environment, including toilet facilities, for up to 300 staff. their modular nature makes them highly flexible so that a mix of computer room and office accommodation can be provided to meet the requirements of any business.

Long-term Workplace Recovery buildings are powered by generators for up to a month after invocation to allow time for mains electricity to be installed, although the use of a mobile generator and UPS can be extended for a longer period by subscription for up to 13 weeks, if necessary.

QuickShip – Each of SunGard’s Workplace Recovery centres has sufficient fixed Pc technology to meet our customers’ immediate recovery and testing requirements. But when a mobile Recovery solution is needed, because property and equipment has been damaged, SunGard’s QuickShip package provides all the technology you need to support a recovery at your site, including Pcs, servers, telephony and Lan recovery services.

to allow rapid deployment, Pc units are stored and delivered in purpose-built wheeled flight cases. they will fit through a standard door and into most lifts.

SunGard provides the same high-specification model Pcs, (refreshed at regular intervals) for all fixed and mobile recovery solutions. We aim to get you fully operational within eight hours. Once equipment has been delivered and assembled, our sophisticated imaging methodologies allow a Pc ghost image to be multi-cast to multiple Pcs in minutes, slashing Lan restore times.

Computer Equipment Room solutions – it is not always the workplace that is affected by a disaster. Our Long-term Computer Equipment Room (CER) solutions provide full, raised floor temporary cER accommodation at or near your site supported by uninterruptible power supply (UPS), generators and air conditioning.

Like our Workplace Recovery option, temporary cERs are built of modular blocks and sized to suit your business needs. individual building sizes range from 1,054 sq ft (98m²) for four units to 6,878 sq ft (639 m²) for 26 units.

cERs are powered by generators for one-month period after invocation to allow time for mains electricity to be installed, although the use of a mobile generator and UPS can be extended for a longer period by subscription for up to 13 weeks.

Mobile Infastructure Packages – the Mobile Infrastructure Package provides short-term support when an incident has occurred that affects your normal operations but is not serious enough to require a full transfer to one of our fixed-site Recovery centres.

typically, this might mean where there has been a minor fire, limited water damage or loss of electricity through an incident such as fire, explosion or flooding. the service comprises:

– Portable accommodation and storage units

– mobile air conditioning units and power distribution units

– diesel generators and UPS

– Rapid portable structured cabling.

Bespoke solutions – SunGard has the experience and expertise to advise on and supply bespoke disaster recovery solutions. We will work closely with you to identify and create a unique recovery package to meet your specific requirements.

Page 4: SunGard Long-Term and Mobile Recovery

United Kingdom & European Head Office, 12-13 Bracknell Beeches, Old Bracknell Lane West, Bracknell, Berkshire RG12 7BW 0800 143 413 [email protected] www.sungard.co.uk

© 2010 SunGard Availability ServicesSunGard and the SunGard logo are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the US and other countries. All other trade names are trademarks or registered trademarks of their respective holders.

Mobile disaster recovery in practice

LOnG-tERm and mOBiLE REcOvERySurvive a building loss without having to relocate

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mobile Workplace Units were designed and built for a national bank to allow it to recover and continue operating its local branches; complete with separate customer and staff areas, teller facilities and security measures. the ‘mobile branch’ is ready to serve the bank’s customers throughout the Scottish Highlands and islands.

a self-contained office unit was required to support six investigators. the facility had

to be able to be deployed and operational anywhere in the UK within 24 hours. SunGard designed and built a new solution to meet these unique requirements, which included a generator; an interview room and toilet, in addition to all the technology to support the investigators in their work. the unit’s frequent use means it is dedicated to that customer.


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