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Sustainability: The economically rational business imperative

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How we can help you with your sustainability and climate change challenges Sustainability: The economically rational business imperative www.pwc.com/sustainability
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Page 1: Sustainability: The economically rational business imperative

How we can help you with your sustainability and climate change challenges

Sustainability: The economically rational business imperative

www.pwc.com/sustainability

Page 2: Sustainability: The economically rational business imperative
Page 3: Sustainability: The economically rational business imperative

Contents

Sustainability: At the heart of it 2

Towards sustainability leadership 3

How you are responding 4

Who we are 5

Our services 6

How we can help 7

Our global alliances 14

Awards 15

Thought leadership 16

Talk to us 18

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Sustainability: At the heart of it

Governments driving change

Governments’ commitment to sustainable business was seen in the Rio+20 outcomes:

‘We acknowledge the important role of the private sector in moving towards sustainable development. We strongly encourage business and industry to show leadership in advancing a green economy in the context of sustainable development and poverty eradication.’

Companies today are facing growing pressure from many angles:

• the need for transparency from stakeholders• consumer pressure (licence to operate)• growing and changing risks to business models and supply chains• increasedcompetitionforefficiencyandgrowth opportunities attained through access to new products and markets

Enlightened executives recognise that sustainability is a key element of strategic planning for the overall growth and well-being of the business in the long run. Industry leaders are integrating bold, decisive and long-range sustainability metrics into overall corporate goals. Theyareseekingtoachievesustainable,financialandoperational performance simultaneously – the economicallyrationalchoice.

While most mainstream companies may be less emboldened than these industry leaders, they also are starting to recognise the impact this rapidly evolving agenda is having on their business. Not only the negative impact their operations are having on the environment but also the positive (or negative) impact on the societies and communities in which they operate.

Economically rational benefits for our clients include:

• protecting their license to operate• reducing costs and improving design• attracting and retaining talent through company ethos• andinnovatingthroughnewproducts,servicesor markets.

Our sustainability network advises clients on setting strategy; advising on policy; risk management; operational change; and monitoring, reporting and assuring their progress – all through a sustainability lens.

We help companies across a range of industries understand these challenges and their associated business impact.

We can recognise and quantify their sustainability risks, recommend and develop appropriate value added solutions and support the implementation of proposed organisational and operational changes.

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Towards sustainability leadership

There is a logical journey for sustainability, which gives us opportunitiestoworkwithyouacrossanumberofissues such as:

• international development,

• climate change,

• green growth,

• sustainablefinance,

• resource scarcity.

Sustainability maturity matrixFrom compliance to value

Leadership through innovation...Companies are increasingly seeking to embed sustainability in an innovative way – linking remuneration to sustainability, publishingenvironmentalprofitandlossstatements,orintegratingfinancialandnon-financialreporting.

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How you are responding

Over half of CEOs are investing to improve living and working conditions where they operate

– PwC’s 15th CEO Survey

38% of Top 100 airlines now publish a corporate sustainability report

– Building trust in the air: Is airline corporate sustainability reporting taking off?

Seven out of ten CEOs say they would take more ambitious action on issues related to the Millennium Development Goals

– Global PwC poll of CEOs on Rio+20 Conference on Sustainable Development

68% of respondents in the CDP Global 500 are integrating climate change initiatives into their overall business strategy, up from 48% in 2010

– Carbon Disclosure Project (CDP) 2011

94% of Private Equity houses surveyed say they will be increasing their focus on Responsible Investment activities

– Responsible investment: Creating value from environmental, social and governance issues

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Who we are

Dedicated sustainability team

Formally supported by another territory

Our network

We have over 700 sustainability and climate change professionals in more than 60 countries, in our global sustainability and climate change network. And that number is growing.

Wehelpyoutoaddressspecificandimmediateissuesrelatingtosustainability.Butwealsohelpyouwithlonger–termstrategicthinking,fromsustainabilitystrategytosustainabilityreportingandassurance,includingpointsin between.

We work with a variety of clients, both in the public and private sector

1. Weworkwithpolicymakerstohelpdefineclimateandcarbonpolicy,2. We help regulators provide guidance to the market in sustainability reporting, and3. Weworkwithawiderangeofbusinesses,includingmining,sportswear,finance,drinksmanufacturersand pharmaceutical providing expertise on the issues they face (read the case studies coming up).

A global network

Over 700 professionals in 60 countries

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Our services

Our sustainability and climate change teams across the world operate within a framework based on their market demand which generally fits with the globally defined services outlined on this page. These services are delivered in collaboration with multiple territories, industry expertise, or other core capabilities within PwC, such as strategy or valuation, across key issues such as international development, climate change, green growth, sustainable finance and resource scarcity.

We offer solutions in these services:Tax and the regulatory environmentAssessing your exposure to environmental tax and regulation while advising on relevant incentives or subsidies to optimise your tax position.

Strategic sustainabilityGenerating, assessing or aligning your sustainability strategytomakethemostofyour sustainableinitiatives.

Policy and economicsInterpreting the impact of policy on your business and working with you to quantify your sustainabilitycostsandbenefitstobetterinformyour decisions.

Assurance and reportingAssistingyouwithnon-financialinformationframeworks, reporting and assurance furthering effortstoinfluencestakeholderstrust.

Supply chain and operationsUnderstanding and addressing sustainability impacts in the supply chain to improve your performance.

Governance, risk and complianceWorking with you set up or realign your structure, policies, or procedures to reduce reputational risk and ensurecompliance.

IssuesServices

Global sustainability

services

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How we can helpStrategic sustainabilityAs sustainability moves up the boardroom agenda, it is increasingly being integrated into corporate level strategic planning. Management now need to balance increased regulation, protecting the brand and ensuring stable supply chains with seeking opportunity for enhanced performance and using the sustainability agenda for strategic advantage.

Developing and integrating a detailed sustainability vision into your long-term strategic plan in a way that creates lasting value while also building public trust is a common challenge for all types of organisations.

We can help you to:

• Identify your issues and goals to determine where the pressures are likely to be and raise awareness of what needs to happen to make your business more sustainable.• Prioritise these issues from both a sustainability and commercial point of view. This will help you recognise and better manage risk, improve efficiency,revenuepotential,growthandotheropportunities.• Map the short and long-term ambitions for your sustainability vision, assess the risks, and address any gaps in delivery.• Support the alignment and integration of your sustainability vision into your overall corporate strategy.• Develop and deliver a robust sustainability programme that includes prioritised initiatives, enablers, milestones, key performance indicators, and measurable targets.

What is becoming increasingly evident is that a sound sustainability strategy protects a company’s reputation; it drives innovation and employee engagement,itsatisfiesconsumersandattractsandretainstoptalent;it demonstrates compliance and leads to market differentiation – all key ingredientsforlong-termgrowthandprofitability.

Factoring legislation into sustainability and investment – United Kingdom supermarket chain

The client wanted to understand how future environmental legislation and policy would affect its operations and supply chain costs. We developed road maps of current and future legislation, and performed cost modelling.

The results showed that future costs would mean a drastic increase of management time in the client’s stores investment programme. They’re now developing an ambitious sustainability plan, which includes a long term carbon reduction target.

Global sustainability

services

Climate Change

Poli

cy and economics Assurance and reportingAssurance and reporting

environment

Governance, risk

and complianceSupply chain

and operations

Green Grow

th

Sustainable FinanceResource Scarcit

y

Inte

rnat

iona

l Dev

elopm

en

t

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How we can helpPolicy and economics Global

sustainability services

Climate Change

Poli

cy and economics Assurance and reportingAssurance and reporting

environment

Governance, risk

and complianceSupply chain

and operations

Green Grow

th

Sustainable FinanceResource Scarcit

y

Inte

rnat

iona

l Dev

elopm

en

t

Reducing GHG Emissions – Global resources company in Australia

The company wanted all its facilities thatexceededspecifiedwaterconsumption and greenhouse gas (GHG) emission thresholds to develop cost curves for reductions. At three mine-site locations, we identifiedabatementopportunitiesand modelled the abatement options to derive a cost per unit of GHG and water abated. The results will be used by the client to identify more opportunities, and arrive at a group-wide GHG and water reduction target.

The world’s economies are increasingly realising that a more active and diverse approach is needed to address climate change and that doing so through the low carbon agenda can bring new opportunities for both the public and private sectors. Green growth, green jobs and green stimulus packages are becoming more common as policy makers look to turn climate change and environmental threats into sustainable advantage.

Our economists and specialists work with governments, businesses, policy makers and multilateral organisations to:

• Help organisations – public sector and private – become ‘climate smart’. That means taking full advantage of cost saving opportunities and making sure that business models are resilient to change – climate change, economic change or regulatory change.• Manage their low carbon and climate change goals by analysing their carbon/environmental footprint as well as undertaking valuations and due diligence.• Meet compliance obligations through solid energy reporting, transfer pricingforfinancingstructuresandassuringcarbon–relateddata.• Understandandquantifytheenvironmentalandsocialbenefitsandcostsof your organisation’s current operations and practices.• Perform robust and transparent economic modelling to develop and implement sustainable green growth strategies that consider social and environmental impacts.• Interpret the impact on your proposed or ongoing low carbon business opportunities of ongoing policy announcements

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How we can helpAssurance and reporting Global

sustainability services

Climate Change

Poli

cy and economics Assurance and reportingAssurance and reporting

environment

Governance, risk

and complianceSupply chain

and operations

Green Grow

th

Sustainable FinanceResource Scarcit

y

Inte

rnat

iona

l Dev

elopm

en

t

Assurance – Large International Consumer Goods Company

We were engaged by a large international consumer goods company to provide assurance over selected information such as:• Environmental and Occupational

Safety indicators• Sustainable sourcing of raw materials• Total cost of energy and total cost

of water

We assessed the completeness of the data underpinning the indicators for assurance; and conducted detailed testing in various locations globally. We noted a number of observations in the arrangements used to collate, prepare and report each of the indicators, and shared that with our client.

More than ever, stakeholders want to know about an organisation’s sustainability performance and how it is accurately reporting on its corporate activities to support climate change, resource scarcity and socially responsible investing. Leaders understand the parallel importance of setting bold sustainability metrics and making sure that open and timely reporting accuratelyreflectsprogressmade.Assurancefromatrustedadviserfurtherearns – and keeps – stakeholders’ trust.

Our experienced teams can help you to:

• Identify and assess the relevant requirements of all your stakeholders.• Undertake internal audits to gauge the effectiveness of your internal controls and measures.• Provide independent assurance of the data in your sustainability report as well as assurance for regulatory performance purposes, such as EU ETS, RTFO, GHG emissions.• Support your submissions to sustainability indices by helping you to interpret the questionnaire before submission; we’ll also identify any gaps to improve your position in the rankings.• Review your current reporting against best practices, identify operational improvements and move it beyond compliance to include future-looking analysis and strategy.• Verify and certify your data against social and environmental benchmarks in line with market standards like the Global Reporting Initiative (GRI), Greenhouse Gases (GHG) Protocol, AA1000.• Align measurable sustainability objectives with your corporate strategy basedonfinancial,operationalandregulatoryperformancemeasures.• Assess how the life-cycle of your products and services might impact your sustainability goals.

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How we can helpTax and the regulatory environment Global

sustainability services

Climate Change

Policy and economics Assurance and reporting

Assurance and reportingenvironm

ent

Governance, risk

and complianceSupply chain

and operations

Green Grow

th

Sustainable FinanceResource Scarcit

y

Inte

rnat

iona

l Dev

elopm

en

t

Environmental taxes and regulations are constantly increasing in number and scope and evolving as more countries introduce them. It’s important that you clearly understand their impact on your existing and planned business operations so that you can make informed strategic decisions and take advantage of emerging opportunities to reduce costs.

Our global network of sustainability and climate change tax specialists can help you to:

• Assess your current global exposure to environmental taxes and regulations; help you to manage risks and optimise your tax position from a sustainability perspective; and proactively engage with regional policy makers.• Understand your sustainability compliance obligations and take advantage of subsidies, grants, taxes and other incentives; develop strategies that optimise the impacts of carbon, climate change and resource scarcity on your tax position; and prepare for future policy developments.• Understand your tax department’s role in supporting your sustainability strategy and make sure your sustainability investments are evaluated on an after-taxbasis,withavailableincentivesfactoredintoyourfinancialreturns.• Enhance your corporate reputation directly through sustainability-focused initiatives and indirectly through your Total Tax Contribution.

Getting the most out of taxes and incentives – Large multinational

We carried out an analysis of the environmental taxes paid by the company across Europe, as well as the incentives available to them. We advised the client on how to proactively engage with policymakers on related taxes and incentives, and also helped to design and develop an in-house environmental tax management structure. With the overview of total environmental taxes paid, the client was able to manage associated risks and take advantage of available incentives.

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How we can helpGovernance, risk and compliance Global

sustainability services

Climate Change

Poli

cy and economics Assurance and reportingAssurance and reporting

environment

Governance, risk

and complianceSupply chain

and operations

Green Grow

th

Sustainable FinanceResource Scarcit

y

Inte

rnat

iona

l Dev

elopm

en

t

Getting stakeholders on board – Korean cosmetics company

The client wanted to pull together its existing CSR activities into a meaningful sustainability platform that spoke to its stakeholders – its people, customers and the market. We conducted Dow Jones Sustainability Index assessments of its activities, and interviewed stakeholders to understand priority issues. We then crafted a strategy and plan to put this into action. The company increased acceptance of its sustainability agenda, minimised risk and grew its revenue.

As businesses face more restrictions on the materials they use, there is a growing need to establish governance around sustainability to manage risk and ensure compliance. National and international companies trying to meet these standardsorregulationscanfindthemselvesinaminefieldastheynavigatetheareas of governance, risk, and compliance.

Drawing from knowledge of recent developments globally, advising other organisations and best practices, we’ll helpyou to:

• Develop codes of conduct, policies and procedures that meet your stakeholders’ expectations and ensure your organisation’s values are respected and reinforced.• Win employee buy-in to your sustainability strategy with effective frameworks and approaches that outline risks and opportunities.This will help everyone understand and support your strategy, so that you have clear and coherent communications and optimalemployee engagement.• Manage risk and regulatory compliance so you’ll understand its impact on your company’s strategy and operations. We’ll examine all sustainable development legal requirements, company policies, and industry/voluntary codes to assess your compliance levels, where you can improve and how planned operational changes might interactwith these.

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How we can helpSupply chain and operations Global

sustainability services

Climate Change

Poli

cy and economics Assurance and reportingAssurance and reporting

environment

Governance, risk

and complianceSupply chain

and operations

Green Grow

th

Sustainable FinanceResource Scarcit

y

Inte

rnat

iona

l Dev

elopm

en

t

We’ll put our experience to work by helping you:

• Assess the risks associated with your supply chain and the steps necessary to protect your brand.• Consider best practice from across a range of industry sectors.• Definethecharacteristicsyourequirefromyoursuppliersinordertomake sure they’re sustainable.• Monitor and manage environmental, social and governance risks associated with your supply chain.• Measurethefinancialcostorpotentialimpactofyourcarbon,waterand energy usage on the environment, and local communities.• Redesignglobalsupplychainstobecost-efficient,minimisingtheir impactontheenvironmentanddeliveringproductsandserviceson time.

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Manage your suppliers, manage your risk – United States pharmaceuticals company

With no process in place to monitororinfluencesupplieractions around environmental, health, safety, or labour issues, our client was nervous about its reputational risks. We developed a supplier sustainability risk assessment methodology, which the client immediately implemented. They were able to identify high-risk suppliers, conductfieldaudits,andbettermanage any reputational risk associated with global supply chain partners.

How we can helpSupply chain and operations Global

sustainability services

Climate Change

Poli

cy and economics Assurance and reportingAssurance and reporting

environment

Governance, risk

and complianceSupply chain

and operations

Green Grow

th

Sustainable FinanceResource Scarcit

y

Inte

rnat

iona

l Dev

elopm

en

t

Green purchasing criteria – Malaysian Telecommunications Operator

PwC worked with the client’s sustainability team to develop an approach to cascade environmental criteria into purchasing decisions across the organisation. Subsequently, we designed and facilitated a cross-functional workshop to educate buyers from the client’s various divisions, including Marketing, Finance, Facilities and Operations on thebenefitsandscopeofgreenprocurement. Through a clearer understanding of green procurement concepts, they were able to develop green criteria for their respective purchasing decisions.

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Our global alliances

We believe that collaborating on solutions and converging around standards can only help to drive the sustainability agenda further. Which is why we’ve established relationships with these partners.

Inclusive business

Eco

syst

ems

& b

iodi

vers

ity

Climate change Valuation and transparency

Green growth

Resource scarcity

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Awards

VerdantixGreen Quadrant® Sustainability Assurance Providers (Global)

Leading provider of GRI Assurance

Gartner AsiaPac Sustainability

PwC named Large Sustainability Business Consultant for the region

Global Sustainability Private Equity Advisor of the Year

Awarded to PwC UK by the Corporate LiveWire Global Corporate Finance Awards

PwC UK ranked 26th out of 32 of the top environmental consultancies (in the UK by gross revenue)

PwC UK ranked as leading the UK sustainability consulting marketin Verdantix’s Green Quadrant Sustainability Business Consulting

PwC Luxembourg – Luxembourg Green Advisory Award during the Luxembourg Green Business Summit 2012

Consultancy of the year – BusinessGreen Leaders Awards 2012

PwC won the Corporate Responsibility Award at the 2013 ceremony for our work with PUMA

CHALLENGERS LEADERS

ENTREPRENEURS SPECIALISTS

CAPA

BILI

TIES

MOMENTUM

Bureau Veritas Deloitte

ERM CVS KPMG

DNV EY

SGS ENVIRON

CHALLENGERS LEADERS

ENTREPRENEURS

CA

PAB

ILIT

IES

SPECIALISTS

MOMENTUM

Deloitte PwC

KPMGERM

Ernst & Young

PE International

BSR

Bain

Accenture

BCG

McKinsey CH2M HILL

ICF International

AT Keamey

AECOM

Paladino

PwC has been recognised as one of Canada's Greenest Employers (2013), awarded by Media Corp Canada Inc. For details, please visit: www.eluta.ca/green-at-pwc

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Thought leadershipThese are just some of our most popular publications and materials. For a full list, including reports, videos and white papers, take a look at ‘Research and insights’ on our website: pwc.com/sustainability

www.pwc.com/sustainability

Business success beyond the short term: CEO perspectives on Sustainability

17th Annual Global CEO Survey Summary: Sustainability

1,344CEOs in 68 countries

46%CEOs agree resource scarcity and climate change megatrend will transform their business

74%CEOs told us that measuring and reporting their total impact (financial and non-financial impacts) contributes to their long term success

www.pwc.com/totalimpact

By valuing social, environmental, tax and economic impacts, business is now able to compare the total impacts of their strategies and investment choices and manage the trade-offs

Measuring and managing total impact: A new language for business decisions

Scaling Up Energy Access throughCross-sector Partnerships

August 2013

Prepared in collaboration with PwC

Industry Agenda

November 2013

www.pwc.co.uk

Busting the carbon budgetLow Carbon Economy Index 2013

01

Sector insights: what is driving climate change action in the world’s largest companies?

Global 500 Climate Change Report 201312 September 2013

Report writer and global advisor

www.pwc.com/sustainability

Putting a price on value

The PwC Private Equity (PE) responsible investment survey shows there is more opportunity for value protection and creation through Environmental, Social and Governance (ESG) issue management for the private equity industry.

79%of PE houses believe investor interest in ESG issues will increase in the next two years

71%of PE houses include ESG management in their due diligence at acquisition

15%Less than 15% of PE houses calculate the value they create through ESG activity

17th Annual Global CEO Survey Sustainability - business success beyond the short termSustainability is core to business success. It’s not about how you spend the money you make, but how you make it. Resource scarcity and climate change, urbanisation and demographic changes consistently feature in the top three megatrends set to transform business, according to CEOs - hopefully in a positive way. Coupled with increasing CEO confidenceintheglobaleconomy,willtheseopportunitiestranslate not only into growth opportunities, but also sustainable business and good growth?

Scaling Up Energy Access through Cross-sector PartnershipsDec 2013 This WEF-PwC publication explains how the two organisations have developed a cross-industry framework that can help the energy access ecosystem grow. Contributions from more than 40 experts from the private, public and civil sector have helped to identify the barriers preventing private sector investment at scale

Low Carbon Economy Index 2013: Busting the carbon budgetNov 2013 Forthefifthyearrunningwehaveexaminedtherateofdecarbonisation in the G20 in our Low Carbon Economy Index (LCEI). And it’s not good reading.

Total Impact Measurement and ManagementGoodgrowthisineveryone’sinterest.Butwhatdoesgoodgrowth look like? Why is it important for business? How can you identify it and what will create it?

‘Measuring and managing total impact: A new language for business decisions’ explores why business needs total impactmeasurement,howtodoitandthebenefitsofembedding it into decision making. We showcase ‘Total Impact Measurement & Management’, the framework we’ve developed with our clients to provide the total perspective on business impact.

Carbon Disclore Project 2013Companies are reporting their emissions from their supply chain and the use of their products, although some significantgapsremain.However,despiteprogressinreporting on their approach to climate change, companies areingeneralnotmakingsignificantreductionsinemissions.

ThesefindingsarebasedonresponsestotheCDP’sannualrequest to the world’s 500 largest companies, asking them to measure and report what climate change means for their business. This request is sent on behalf of 722 institutional investors representing US$87 trillion of assets under management.

PwC has served as global advisor to CDP and report writer ofitsthreeflagshipreports-theGlobal500,S&P500,andFTSE 350 reports, since 2008

Putting a price on value - PwC Global PE Responsible Investment Survey 2013Betterenvironmental,socialandgovernance(ESG)management provides an opportunity for the private equity (PE) sector to generate more value – more value for their portfolio companies, for their investors and for society at large. We believe that not only is there clear benefitinbetterESGmanagement,butalsothatitispossibleforthevaluetobequantifiedandcommunicatedto investors, acquirers and wider stakeholders.

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Shale oil: the next energy revolution

The long term impact of shale oil on the global energy sector and the economy

February 2013

www.pwc.co.uk

ResilienceReprinted from Resilience: A journal of strategy and risk

www.pwc.com/resilience

Business-not-as-usual: Tackling the impact of climate change on supply chain riskBy Richard Gledhill, Dan Hamza-Goodacre and Lit Ping Low

Business guide to

An introduction to concepts and techniques

valuation

Insights from a survey of the ASEAN-5 countries

Going beyond

Pulse-check on sustainability

philanthropy?

February 2013

Understanding the value of seedsJuly 2013 This research, commissioned by Kew’s Millennium Seed Bank,determinesthefinancialvaluetoagricultureofbreeding more productive and resilient seed varieties for 29 of the world’s priority crops including wheat, potato and rice. We estimate their value at $42bn for current crop varieties, rising to $120bn for future crop varieties.

Shale oil: the next energy revolutionFeb 2013 Shale oil could revolutionise the world’s energy markets over the next 20 years, resulting in lower oil prices, higher global GDP, changing geopolitics and shifting business models for oil and gas companies.

Business-not-as-usual: Tackling the impact of climate change on supply chain riskFeb 2013 While climate change and increasing temperatures now seem inevitable, there are high levels of uncertainty about the manifestations and magnitude of their impact. What is certain, though, is that climate change will have a multiplier effect on supply chain risk and link across to it.China. PwC was the sole strategic partner of the initiative and has provided substantial resources to the creation of this study and The China Greentech Report 2013.

Water ValuationSep 2013 TheBusinessGuidetoWaterValuationprovidesbusiness-specificguidanceonthemainconceptsandtechniquesassociated with water valuation. It builds on an earlier report which sets out the international trend towards valuing water and the business case for water valuation and is further supported by a review of 21 business case studies.

Going beyond philanthropy?Feb 2013 March 2012 We explore how ASEAN companies are embedding sustainability in their business and what the key driving forces are.

Crop wild relativesA valuable resource for crop development

July 2013

www.pwc.co.uk/valuations

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Talk to us

Territory Leader Phone Email

Argentina Marcelo Iezzi +54 11 4850 6827 [email protected]

Australia John Tomac +61 (2) 8266 1330 [email protected]

Austria Philipp Gaggl +43 1 501 88 2834 [email protected]

Belgium Marc Daelman +32 2 7107 159 [email protected]

Bolivia BorisMercado +591 2 240 8181 [email protected]

Brazil Rogerio GolloCarlos Rossin

+55 (11) 3674 3851+55 (11) 99975 3111

[email protected]@br.pwc.com

Bulgaria Albena Markova +35 92 935 5200 [email protected]

Canada BruceMcIntyre +1 (604) 806-7595 [email protected]

Chile MathieuBrunoVallart (+56 2) 29400401 [email protected]

China/Hong Kong

JohnBarnesHannah Routh

+852 2289 1919+852 2289 2968

[email protected]@cn.pwc.com

Colombia Carlos Arias Alfaro +57 1 6684999 [email protected]

Cote d'Ivoire Edouard Messou +225 20 31 54 00 [email protected]

Czech Republic Jiri Zouhar +420 251 152 202 [email protected]

Denmark Anne-Louise Thon Schur

+45 5051 7630 [email protected]

Ecuador Patrick Dykmans + 593 4 3700 220 [email protected]

Estonia Teet Tender +372 614 1800 [email protected]

Finland Sirpa Juutinen +358 40 578 2615 [email protected]

France Sylvain LambertThierry Raes

+33 1 56 57 8083+33 1 56 57 82 37

[email protected]@fr.pwc.com

Germany Michael Werner +49 30 2636 4378 [email protected]

Ghana Felix Addo +233 302761500 [email protected]

Greece Kyriakos Andreou +30 210 6874680 [email protected]

India Prashant Vikram Singh +91 124 3306013 [email protected]

Indonesia Anthony J Anderson +62 21 5212901 [email protected]

Ireland Ann O'Connell +353 0 1 7928512 [email protected]

Israel Heelee Kriesler +972 3 7954808 [email protected]

Italy PaoloBersani +39 011 5567773 [email protected]

The global team

Gary Sharkey

Global driver +44 ( 0) 20 7213 [email protected]

Marisa Read

Global driver +44 (0) 20 780 [email protected]

Rebecca Pratley

Global Marketing & Communi-cations

+44 (0) 207 804 [email protected]

Dominic NixonPartnerPwC SingaporeEmail: [email protected]: +65 6236 3188

Monica HiraPartnerPwC SingaporeEmail: [email protected]: +65 6236 7328

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Territory Leader Phone Email

Japan Masataka MitsuhashiScott Williams

+81 (0) 90 8805 7565+81 (0) 80 3158 6815

[email protected]@jp.pwc.com

Luxembourg Laurent Rouach +352 (0) 494848 2524 [email protected]

Malaysia Andrew Chan +603 2173 0348+60 (3) 2173 0621

[email protected]@my.pwc.comJack Cunningham

Mexico EnriqueBertran +52 55 5263 8692 [email protected]

Middle East Gus Schellekens +44 77118 28845 [email protected]

Morocco RédaLoumany  + 33 156578063 [email protected]

The Netherlands Hans Schoolderman +31 (0) 88 792 6133 [email protected]

Robert van der Laan +31 (0) 88 792 1412 [email protected]

New Zealand Lesley MackleChrisUssher 

+64 4 462 7114+64 9 355 8256

[email protected]@nz.pwc.com

Pakistan FahimulHasan  +92-21-32429892 [email protected]

Peru SergioKoremblit  +511 211 6500 sergio.koremblit@[email protected]

Philippines RoseS.Javier  +63 (2) 8452728 [email protected]

Poland IrenaPichola  +48 22 523 4587 [email protected]

Portugal AntonioCorreia  +351 225 433 000 [email protected]

Romania EmilianRadu  +40 21 202 8610 [email protected]

Russia Michael Hurle  +7(495)2235198 [email protected]

Serbia Francoise Toussaint +381 (0) 63 31 31 39 [email protected]

Singapore Monica Hira +65 6236 7328 [email protected]

South Africa AlisonRamsden  +27 11 797 4658 [email protected]

South Korea JoonkiMin  +82 2 709 0884 [email protected]

Spain Maria Luz Castilla Porquet

+34 93 253 7005 [email protected]

Sweden Fredrik LjungdahlFredrik Franke

+46 709 29 32 34+46 709 29 12 97

[email protected]@se.pwc.com

Switzerland MarcSchmidli  +41 58 792 1564 [email protected]

Thailand Wasan Chavalitvorakul +66 (0)2 344 1218 [email protected]

Turkey Serkan Tarmur +90 212 376 53 12 [email protected]

Uganda Uthman Mayanja +256 (41) 4 236 018 [email protected]

United Kingdom Emma Cox +44 (0) 20 7213 8510  [email protected]

USA Kathy Nieland +1 (504) 558 8228 [email protected]

Venezuela JoséE.Sánchez  +58 212 7006243 [email protected]

Vietnam Nguyen Viet Thinh +84 (4) 3946 2246 [email protected]

About PwC’s sustainability teams

PwC provides industry-focused assurance, tax and advisory services to its clients and their stakeholders. More than 161,000 people in 156 countries acrossour networksharetheirthinking, experience and solutions to develop fresh perspectives and practical advice.

Our network of over 700 people in 60+ countries provides expert assistance and advice to governments and the private sector around the world.

PwC 19

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www.pwc.com/sustainability

This publication has been prepared for general guidance on matters of interest only, and does not constitute professional advice. You should not act upon the information contained in this publication without obtaining specific professional advice. No representation or warranty (express or implied) is given as to the accuracy or completeness of the information contained in this publication, and, to the extent permitted by law, PricewaterhouseCoopers LLP, its members, employees and agents do not accept or assume any liability, responsibility or duty of care for any consequences of you or anyone else acting, or refraining to act, in reliance on the information contained in this publication or for any decision based on it.

This publication is printed on Enviro Wove which is 100% recycled.

© 2014 PricewaterhouseCoopers LLP. All rights reserved. In this document, “PwC” refers to PricewaterhouseCoopers LLP (a limited liability partnership in the United Kingdom), which is a member firm of PricewaterhouseCoopers International Limited, each member firm of which is a separate legal entity.

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