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CDM & SPM Teams Overview MPI Summer Camp, June 2016
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Who are CDM and SPM?
Systems we handle.
What are the main functions of both departments?
What’s the difference between CDM & SPM?
What happens during the weekly calls?
CDM – Central Data Management
SPM – Systems Processes Management
Agenda
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CDM - Central Data Management SPM - Systems Processes Management • Teams were both created on 01st July 2015 . • Both teams are based in Malta. • Currently SPM has a total of 5 employees
• Currently CDM has a total of 9 employees
Who are CDM and SPM?
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Systems we handle.
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What are the main functions of both departments?
SPM & CDM
Support
Weekly Calls
Testing
Processes
Work - arounds
Training
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SPM • Focus on the accounting side.
• Main communication is done
with the destination CFO and accounting team.
What’s the difference between CDM & SPM?
CDM • Focus on the Operational side,
including contracting and reservations.
• The data managers are the right hand of the CDM team.
Weekly calls are held with all the DMC’s accounting and operational teams to follow up on any issues or problems encountered.
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• Tasks are assigned to the topic leaders / data managers.
• Follow up’s on any issues encountered during the week.
• Update on tickets as also project Beagle are included in the call.
• System Checklists / KPI’s.
• Monitoring of processes.
What happens during the weekly calls?
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CDM – Central Data Management
Yanika Caruana
Kaya BiancoSupervisor
Aaron Attard Senior Officer
Ritianne AttardSenior Officer
Dylan AxisaOfficer
Charlene CucciardiOfficer
Danila FinocchiaroOfficer
Francesca VellaOfficer
Alexandrina MalyiOfficer
Other Tasks :- • Loading of Contracts • Reservations • FACTS
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SPM – Systems Processes Management
Jason Cauchi
Denise MifsudSenior Officer
Warren CardonaSenior Officer
Nevena DjordjevicTrainee
Yana DruryOfficer
Jason / Denise support for the following DMC’s : Cuba, Dom Rep, Mexico, Dubai, Hellas, Italy, Lebanon, North America, Oman, Tunisia Jason/ Warren support for the following DMS’s Asia, Croatia, Egypt, Cyprus, Malta, Morocco, Spain, Turkey, Yana Drury / Nevena Djordjevic Tickets, Interfaces, Internal accounting data checklist
SPM Team: Email: [email protected] Phone: +356 2273 7563/4
Jason Cauchi: Email: [email protected] Phone: +356 2273 7561
CDM Team: Email: [email protected] Phone: +356 2273 7563/4
Yanika Caruana: Email: [email protected] Phone: +356 2273 7539
Address: Smart City, Kalkara Malta
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