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T-76.4115 Software Development Project I Customer Info 16.9.2008 Jari Vanhanen...

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T-76.4115 Software Development Project I Customer Info 16.9.2008 Jari Vanhanen Ohjelmistoliiketoiminnan ja –tuotannon laboratorio Software Business and Engineering Institute (SoberIT)
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Page 1: T-76.4115 Software Development Project I Customer Info 16.9.2008 Jari Vanhanen Ohjelmistoliiketoiminnan ja –tuotannon laboratorio Software Business and.

T-76.4115 Software Development Project I

Customer Info

16.9.2008

Jari VanhanenOhjelmistoliiketoiminnan ja –tuotannon laboratorio

Software Business and Engineering Institute (SoberIT)

Page 2: T-76.4115 Software Development Project I Customer Info 16.9.2008 Jari Vanhanen Ohjelmistoliiketoiminnan ja –tuotannon laboratorio Software Business and.

Agenda

16:15 – 16:55 Info for customers general info software development process project’s evaluation project topics

16:55 – 17:00 Break

17:00 – 19:00 Topic presentations

19:00 – 19:45 Free discussion between customers and students

Page 3: T-76.4115 Software Development Project I Customer Info 16.9.2008 Jari Vanhanen Ohjelmistoliiketoiminnan ja –tuotannon laboratorio Software Business and.

Roles

Customer organization provides the problem/system requirements helps with technical issues takes the responsibility of the system after the project

Project group 3 software engineering experts

project manager, QA manager, architect 4-6 developers develops the software

Mentor course personnel ensures the fulfillment of the educational goals

helps with working methods

Page 4: T-76.4115 Software Development Project I Customer Info 16.9.2008 Jari Vanhanen Ohjelmistoliiketoiminnan ja –tuotannon laboratorio Software Business and.

Educational goal

To provide a context where students can try in practice several common SE methods and tools that they have

previously studied in theory.

Allow the students spend enough effort for this aspect of the project.

Page 5: T-76.4115 Software Development Project I Customer Info 16.9.2008 Jari Vanhanen Ohjelmistoliiketoiminnan ja –tuotannon laboratorio Software Business and.

Support for the Projects from the Course

Process framework Mentoring Participation in iteration demos Experience exchange sessions Some sw&hw infrastructure Grading and feedback

Page 6: T-76.4115 Software Development Project I Customer Info 16.9.2008 Jari Vanhanen Ohjelmistoliiketoiminnan ja –tuotannon laboratorio Software Business and.

Software Process – Framework

Prepared by sw engineering teachers at SoberIT

Enforces certain good work practices and crucial documents educational aspects included too

Allows lots of freedom (and responsibility) for customization

Page 7: T-76.4115 Software Development Project I Customer Info 16.9.2008 Jari Vanhanen Ohjelmistoliiketoiminnan ja –tuotannon laboratorio Software Business and.

Software Process – Special Challenges

New team and organization-> process must be planned from scratch and communicated to everyone-> team spirit

Team members are not domain experts understanding the true (and changing) user needs-> requirements engineering during the whole project

Physical and temporal distribution-> special care for communication and project visibility-> you can’t keep everything in your head-> documentation overhead

Software will be maintained by other people after the delivery the group is not responsible for the system -> involving the customer’s technical people early-> high code quality

Page 8: T-76.4115 Software Development Project I Customer Info 16.9.2008 Jari Vanhanen Ohjelmistoliiketoiminnan ja –tuotannon laboratorio Software Business and.

Software Process – Project Control Variables

Effort fixed 5-8 credits, 7-9 persons 27h/credit/person - ~15h spent before the project

-> 120-200h for project work + educational aspects

Calendar time fixed project schedule with major control points such as iteration demos

Quality ”fixed” high quality recommended some alleviations to carefully selected quality aspects are allowed if that is

what the customer really wants

Scope flexible adjusted depending on the groups’ skills and knowledge of the problem domain

Page 9: T-76.4115 Software Development Project I Customer Info 16.9.2008 Jari Vanhanen Ohjelmistoliiketoiminnan ja –tuotannon laboratorio Software Business and.

Software Process – Typical Effort Distribution

design; 8

documenting; 17

infrastructure; 4

meetings; 17programming; 32

proj. management; 8

studying; 8

testing; 6

Page 10: T-76.4115 Software Development Project I Customer Info 16.9.2008 Jari Vanhanen Ohjelmistoliiketoiminnan ja –tuotannon laboratorio Software Business and.

Software Process - Iterations

Page 11: T-76.4115 Software Development Project I Customer Info 16.9.2008 Jari Vanhanen Ohjelmistoliiketoiminnan ja –tuotannon laboratorio Software Business and.

Software Process - Iteration Planning

Group and customer plan each iteration’s goals and deliverables goals are higher level ideas of what is expected from the iteration deliverables include software units and documents to be created/updated

Iteration planning meeting customer selects and prioritizes iteration’s content based on

business importance group’s effort allocation for the iteration group’s rough effort estimates for implementing sw units group’s estimates about architectural impact

Group concretizes goals and deliverables into required tasks re-planning, if task effort estimates and allocated resources differ largely

Page 12: T-76.4115 Software Development Project I Customer Info 16.9.2008 Jari Vanhanen Ohjelmistoliiketoiminnan ja –tuotannon laboratorio Software Business and.

Software Process – Iteration Demo

Arranged in the end of each iteration 21.-22.10., 9.-10.12., 3.-4.3.

exact times (8:00-19:00) published in early October at SoberIT (Innopoli 2, 4th floor, Tekniikantie 14)

Participants all project stakeholders + teacher, other personnel from SoberIT, Accenture

Group presents project status (10-15 min) iteration’s results including sw demo (20-25 min)

Customer evaluates the work performed prepare in advance! private discussion about the given points with the mentor after the demo give comments about your evaluation to the group

Tip! Arrange the next iteration planning meeting right after the iteration demo.

Page 13: T-76.4115 Software Development Project I Customer Info 16.9.2008 Jari Vanhanen Ohjelmistoliiketoiminnan ja –tuotannon laboratorio Software Business and.

Software Process – Controlling the Projects

Arrange regular meetings especially early in the project

Demand some regular, low overhead reporting Give concrete feedback

Page 14: T-76.4115 Software Development Project I Customer Info 16.9.2008 Jari Vanhanen Ohjelmistoliiketoiminnan ja –tuotannon laboratorio Software Business and.

Software Process – Project Management

Page 15: T-76.4115 Software Development Project I Customer Info 16.9.2008 Jari Vanhanen Ohjelmistoliiketoiminnan ja –tuotannon laboratorio Software Business and.

Software Process – Requirements Engineering

Page 16: T-76.4115 Software Development Project I Customer Info 16.9.2008 Jari Vanhanen Ohjelmistoliiketoiminnan ja –tuotannon laboratorio Software Business and.

Software Process – Design and Implementation

Page 17: T-76.4115 Software Development Project I Customer Info 16.9.2008 Jari Vanhanen Ohjelmistoliiketoiminnan ja –tuotannon laboratorio Software Business and.

Software Process – Quality Assurance

Page 18: T-76.4115 Software Development Project I Customer Info 16.9.2008 Jari Vanhanen Ohjelmistoliiketoiminnan ja –tuotannon laboratorio Software Business and.

Software Process – Required Documentation

Project plan including QA plan and description of work practices

Requirements document Technical specification* User’s manual*

QA reports Progress reports (a slide set for the iteration demos) Final report

Course provides some document templates their use is mandatory, but irrelevant topics can be omitted

*the course sets no requirements on the content or format of these two documents

Page 19: T-76.4115 Software Development Project I Customer Info 16.9.2008 Jari Vanhanen Ohjelmistoliiketoiminnan ja –tuotannon laboratorio Software Business and.

Infrastructure

Hardware several computer classes at TKK Maarintalo has some group work rooms (http://www.tkk.fi/atk/luokat/)

Software Microsoft MSDN AA

licenses for students’ own computers Magic Draw Personal Edition UML tool

licenses for students’ own computers TKK wiki, CVS, subversion, …

Customer must provide other necessary hardware/software: e.g. servers, phones for testing, bug tracking tool, …

Page 20: T-76.4115 Software Development Project I Customer Info 16.9.2008 Jari Vanhanen Ohjelmistoliiketoiminnan ja –tuotannon laboratorio Software Business and.

Evaluation – General

Customer evaluates intermediate and final results, and slightly also working methods mentor ensures the objectivity of the evaluations

realistic expectations

Mentor evaluates working methods

Group members evaluate personal contribution of the other group members

Page 21: T-76.4115 Software Development Project I Customer Info 16.9.2008 Jari Vanhanen Ohjelmistoliiketoiminnan ja –tuotannon laboratorio Software Business and.

Evaluation – Iterations (Customer)

Page 22: T-76.4115 Software Development Project I Customer Info 16.9.2008 Jari Vanhanen Ohjelmistoliiketoiminnan ja –tuotannon laboratorio Software Business and.

Evaluation – Project’s Results (customer)

Compare to the original/updated project goals

Page 23: T-76.4115 Software Development Project I Customer Info 16.9.2008 Jari Vanhanen Ohjelmistoliiketoiminnan ja –tuotannon laboratorio Software Business and.

Customer Satisfaction 2004-05

Page 24: T-76.4115 Software Development Project I Customer Info 16.9.2008 Jari Vanhanen Ohjelmistoliiketoiminnan ja –tuotannon laboratorio Software Business and.

Project Topics – Legal Issues

Intellectual property rights (IPR) open source, or customer gets IPRs

Non-disclosure agreement (NDA) if required, must have been

mentioned in the topic proposal

Contracts prepared by TKK lawyers

TKK <-> companies TKK <-> students

Public documentation except code and technical specs if the customer requires NDA she

must review documents before publication

Participation fee external: 3000e + VAT TKK: 1500e TKK/T-dep: 0e invoices sent in November

Page 25: T-76.4115 Software Development Project I Customer Info 16.9.2008 Jari Vanhanen Ohjelmistoliiketoiminnan ja –tuotannon laboratorio Software Business and.

Project Topics – Selection Process

Students have formed 14 groups 3 SE experts + max. 3 developers teacher adds more developers 19.9.

A group contacts 2-4 customers

Groups appreciate customer’s commitment to the project customer’s domain understanding provided infrastructure provided technical guidance realistic description of the expected

skills from the group

Customer can choose any of the interested groups

…if someone else didn’t already take them

If you get a group inform the teacher and he will remove

the topic from the list

If you don’t get a group by tomorrow inform the teacher and he will highlight

your topic on the list

Page 26: T-76.4115 Software Development Project I Customer Info 16.9.2008 Jari Vanhanen Ohjelmistoliiketoiminnan ja –tuotannon laboratorio Software Business and.

Topic Presentations

Every 5 minutes if the presentation lasts < 5 minutes you can take answer 1-2 short questions longer discussions after 19:00

Next presenter to the stage while the previous one is answering questions

Page 27: T-76.4115 Software Development Project I Customer Info 16.9.2008 Jari Vanhanen Ohjelmistoliiketoiminnan ja –tuotannon laboratorio Software Business and.

Topics


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