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Tapping into tablets. - Adobe Inc. · Focus on the user experience. ˝e interface should be...

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Shipments of tablets are expected to grow to 383.3 million units in 2017, compared to 72.7 million in 2011. at’s an increase of 427%. Even though a recent study says that TABLET USERS already account for 60% of mobile impressions and clicks, less than 1/3 of retailers have tablet-optimized sites. Today’s tablet market. Adobe and the Adobe logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2012 Adobe Systems Incorporated. All rights reserved. Printed in the USA. Become tablet friendly. If a website is optimized for a tablet user, those users spend more than they do on sites geared for smartphone and traditional users. Tapping into tablets. Tablet sales are skyrocketing, driving new trends in mobile purchasing. Aſter tablet visitors have researched a product, they are ALMOST as likely to make a purchase as traditional users and four times as likely as smartphone visitors. Tablet visitors spend 54% more per purchase than smartphone users and 21% more than traditional users. e tablet market is exploding. By 2016, there will be 126 million tablet users in the U.S. alone. Purchasing habits of tablet users. For more information on how to create a satisfying, engaging experience for your tablet customers, visit www.adobe.com/go/mobile-strategy. Build your marketing plan across devices. 2011 Conversion rates 29% of the 28 million U.S. tablet owners make $75,000 or more. e visitor Male and affluent e environment Non-stressful Tablet users skew toward 18 to 34 year old males, and males typically make more mobile purchases than females. $ 81% of tablet users shop at home in their living rooms. 34% of tablet visitors shopped on the weekend compared to 24% of traditional users and 27% of smartphones users. tgif! Tablet visitors’ purchasing habits fall into two categories. STEP 1 Identify which users and device types interact with your company most frequently. STEP 2 Create sites and apps that are tailored to different device types. STEP 3 Measure the success of your optimized sites, and use the data to make improvements. STEP 4 Identify and remain focused on optimal customer targets in order to increase ROI. STEP 5 Use measurements and web analytics tools to identify and fine-tune improvements that enhance and increase customer engagement. Tablet users’ share of visits increased 4X in 2011: · Smarthphone visits doubled · Traditional visitor’s share of visits dropped 0.6% 2011 total site visits Tablet visitors still make up a relatively small percentage of total site visits compared to visitors using smartphones or traditional desktop computers. e rising tablet surge. Know the tablet habits. 2010 11M 126M 2016 5 million Each TABLETS SHIPPED = 72.7 MILLION 2017 2011 383.3 MILLION 427 % INCREASE Smartphone 3% 6% Desktop 96% 90% Tablet 1% 4% 126 MILLION USERS SEGMENT CREATE MEASURE TARGET OPTIMIZE Enough with the why and on to the how. Use the following tips to enhance your tablet marketing strategy or to build one from scratch. Either way, don’t miss the opportunity to tap into the tablet market. JANUARY 2011 DECEMBER 2011 4% TABLET VISITORS 90% DESKTOP VISITORS 0.6% 2.5% 2.3% Test on multiple platforms and devices. Use fingertip-sized buons. Avoid cumbersome drop-down menus. Ensure that content can be viewed in either a landscape or a portrait orientation. Keep content simple and images small enough to fit on one full page. Offer promotions specifically for tablet users. Focus on the user experience. e interface should be aractive AND should function a natural way. Use large fonts to make it easier to read. Develop with HTML5, which is compatible on Apple, Android, and Blackberry platforms. 76% of mobile users engage in social media daily. Capture their interest by using Facebook and Twier to announce promotions and facilitate purchases. 6% SMARTPHONE VISITORS TABLET $123 DESKTOP $102 SMARTPHONE $80 TABLET USERS 60 % MOBILE IMPRESSIONS + CLICKS Less than 1/3 of retailers TABLET DAILY Tablet users who use their 77 %
Transcript
Page 1: Tapping into tablets. - Adobe Inc. · Focus on the user experience. ˝e interface should be a˚ractive AND should function a natural way. Use large fonts to make it easier to read.

Shipments of tablets are expected to grow to 383.3 million units in 2017, compared to 72.7 million in 2011. �at’s an increase of 427%.

Even though a recent study says that TABLET USERS already account for 60% of mobile impressions and clicks, less than 1/3 of retailers have tablet-optimized sites.

Today’s tablet market.

Adobe and the Adobe logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2012 Adobe Systems Incorporated. All rights reserved. Printed in the USA.

Become tablet friendly.If a website is optimized for a tablet user, those users spend more than they do on sites geared for smartphone and traditional users.

Tapping into tablets.Tablet sales are skyrocketing, driving

new trends in mobile purchasing.

A�er tablet visitors have researched a product, theyare ALMOST as likely to make a purchase as traditional users and four times as likely as smartphone visitors.

Tablet visitors spend 54% more per purchase than smartphone users and 21% more than traditional users.

�e tablet market is exploding. By 2016, there will be 126 million tablet users in the U.S. alone.

Purchasing habits of tablet users.

For more information on how to create a satisfying, engaging experience for your tablet customers, visit www.adobe.com/go/mobile-strategy.

Build your marketing plan across devices.

2011 Conversion rates

29% of the 28 million U.S. tabletowners make $75,000 or more.

�e visitorMale and a�uent

�e environmentNon-stressful

Tablet users skew toward 18 to 34 year old males, and males typically make more mobile purchases than females.

$

81% of tablet users shop athome in their living rooms.

34% of tablet visitors shopped on theweekend compared to 24% of traditionalusers and 27% of smartphones users.

tgif!

Tablet visitors’ purchasing habits fall into two categories.

STEP 1

Identify whichusers and devicetypes interactwith your company mostfrequently.

STEP 2

Create sitesand apps thatare tailored todi�erent devicetypes.

STEP 3

Measure thesuccess of youroptimized sites,and use the datato makeimprovements.

STEP 4

Identify andremain focusedon optimalcustomer targetsin order toincrease ROI.

STEP 5

Use measurementsand web analyticstools to identify and �ne-tuneimprovementsthat enhance andincrease customerengagement.

Tablet users’ share of visits increased 4X in 2011:· Smarthphone visits doubled· Traditional visitor’s share of visits dropped 0.6%

2011 total site visits

Tablet visitors still make up a relatively small percentage of total site visits compared to visitors using smartphones or traditional desktop computers.

�e rising tablet surge.

Know the tablet habits.

201011M

126M

2016

5 millionEach TABLETS SHIPPED=

72.7MILLION

2017

2011

383.3MILLION

427%INCREASE

Smartphone

3%6%

Desktop

96%90%

Tablet

1%4%

126 MILLION USERS

SEGMENT CREATE MEASURE TARGET OPTIMIZE

Enough with the why and on to the how.Use the following tips to enhance your tablet marketing strategy or to build one from scratch. Either way, don’t miss the opportunity to tap into the tablet market.

JANUARY 2011 DECEMBER 2011

4%TABLET

VISITORS

90%DESKTOPVISITORS

0.6%

2.5%

2.3%

Test on multiple platforms and devices.

Use �ngertip-sized bu�ons.Avoid cumbersome drop-down menus.

Ensure that content can be viewed in either a landscape or a portrait orientation.

Keep content simple and imagessmall enough to �t on one full page.

O�er promotions speci�cally for tablet users.

Focus on the user experience. �einterface should be a�ractive ANDshould function a natural way.

Use large fonts to make it easier to read.

Develop with HTML5, which is compatible on Apple, Android, and Blackberry platforms.

76% of mobile users engage in social media daily. Capture their interest by using Facebook and Twi�er to announce promotions and facilitate purchases.

6%SMARTPHONE

VISITORS

TABLET

$123DESKTOP

$102

SMARTPHONE

$80

TABLET USERS60%

MOBILEIMPRESSIONS + CLICKS Less than

1/3of retailers

TABLET DAILYTablet users who use their

77%

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