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Introducing a High Performing Hospital Operation TEAMS
Introducing a High Performing Hospital Operation
TEAMS
Director of Quality and Clinical Governance
Credentials: 1. Medical Graduate [MBBS]: Chittagong Medical College, Recognized by Malaysian
Medical Council under Medical Act 1971. 2. Master’s in Business Administration [MBA] in Executive Management: The Royal
Roads University, British Columbia, Canada 3. Master’s in Public Health [MPH] in Hospital Management: State University, Dhaka
Experienced: 1. Director-Quality Assurance & Clinical Governance: French Vietnam Hospital, Vietnam2. General Manager Operations in Apollo Hospitals Dhaka 3. Head-Quality Assurance & Systems: ICDDR, B (International) Dhaka Hospital4. Senior Manager, Medical Services & Sales Training: ORION Laboratories Ltd, Dhaka
Key Competency: 1. Excellent in Hospital Operations management2. Execute Quality on JCI Hospital accreditation 2011 standards3. Risk & crisis manager with Sentinel events, incident management evaluator4. Change agent and expert on Medical record management and it’s electronic version
Primary Interest in Director Operation [COO], CEO
Hospital Information System [HIS] Specialist
Credentials: 1. Graduation in Electrical & Electronic Engineering: Bangladesh University of Engineering &
Technology (BUET). 2. C / C++, Visual C++, Visual Studio (including VB.net and C#), Operating Systems (Windows NT
4.0, Windows Server 2003, Linux), Web in HTML, DHTML, XML and Applications in Apache, IIS.3. Database administration in Oracle 10g/8i & MS SQL Server 2000/2005, MS Access4. Microsoft Dynamics GP, Microsoft BizTalk including ERP implementation and BizTalk Admin
Experienced: 1. IT Specialist, Alam Group of Companies, Mina Zayed, Abu Dhabi, UAE2. IT Consultant, Bangladesh Railway Sector Improvement Project: PricewaterhouseCoopers Private
Limited, CANARAIL Consultants Inc.3. DGM – HIS, Apollo Hospitals Dhaka4. Systems Manager: JOMAC Limited (A Joint Venture With The Netherlands and UK)
Key Competency: 1. System Analysis with sharp analytical and logical intelligence, problem-solving and research skills2. 13 Years of ICT HIS Project Management 3. 10 years of working experience in C / C++, Visual C++, Visual Studio (including VB.net and C#)4. 07 years of experience in database administration in Oracle, MS SQL Server 2000/2005, MS
Access
Primary Interest in ICT and HIS system of Hospital
Chief Pharmacist and MMU Consultant
Credentials: 1. Masters on Clinical Pharmacy: School of Pharmacy: University of Sains, Malaysia. 2. Masters of Pharmacy: University of Science and Technology Chittagong, Bangladesh3. Bachelor of Pharmacy: University of Science and Technology Chittagong, Bangladesh
Experienced: 1. Drug Safety Officer and Advisor to Chief Pharmacist: French Vietnam Hospital, Vietnam2. Chief Pharmacist: Apollo Bramwell Hospital Mauritius3. Manager Pharmacy: Apollo Hospital Dhaka4. Adjunct Faculty in the Department of Pharmacy: East West University
Key Competency: 1. Excellent in Hospital Pharmacy Operations: purchase, storage, distribution, dispensing ,
monitoring, rational and cost effective drug therapy2. Develop and execute all the policy and procedures pertaining to Medication
Management and Use [MMU chapter of JCI]3. Ensure Drug Safety with Zero Tolerance Risk reduction robust system inducer4. Expert in Hospital drug formulary and process mapping by using Failure Mode and
Effect Analysis ( FEMA), Root Cause Analysis (RCA).
Primary Interest in Chief Pharmacists or Ancillary Support Administrator
MEDICAL RECORD MANAGER
Credentials: 1. Master’s in Business Administration [MBA]: Manarat International University (MIU) in
Dhaka, Bangladesh2. Masters in Philosophy: National University, Bangladesh
Experienced: 1. Medical Records Manager: French Vietnam Hospital, Vietnam2. Head (current charge) of Medical Records: Apollo Hospitals Dhaka 3. Executive: Project Promotion & Management Associates (PPMA), Research &
Consultancy Firm, Dhaka
Key Competency: 1. Administer the medical record services and coordinate with HIS in the development,
planning, implementation, evaluation and control of the hospital record systems 2. Develop and execute policies, systems and procedures in accordance with JCI and other
regulatory agency standards to ensure proper archive of the medical records 3. Protect patient’s information from unauthorized access and maintain strictly data
confidentiality act.4. Produce statistical Information and retrieve, collect, compile and analyze data for internal
and external statistical and reporting purposes.
Primary Interest in Medical Record Manager
Hotel [Hospitality] Director in Hospital
Credentials: 1. G.C.E. Advanced Level Examination in COLLEGE. 2. Hilton International Lessons in Teaching Effective Supervision), completed a course in
Supervision 11 – Hilton Colombo, Train the Trainer – Hilton Colombo3. Management Quest Program Conducted by training 2000, Pakistan4. HACCP (Hazard Analysis Critical Control Points) Kuwait 5. JCI (Joint Commission International) Training Apollo Hospitals Dhaka
Experienced: 1. Senior Contracts Manager: Apollo Bramwell Hospital Mauritius2. General Manager – Hospitality Service: Apollo Hospitals Dhaka 3. Assistant General Manager: Galle Face Hotel, Sri Lanka (5 Star Boutique Hotel)4. Food and Beverage Manager: Meridian and Ramada Hotel – Kuwait (5 Star Hotel)
Key Competency: 1. Outstanding Hospitality Administrator in hospital sector – emphasis on standardization
of processes and workflow along with JCI standards policy and documentation2. Ensures that the departmental operational budget is strictly adhered and to ensure that
each department is accounted for separately as an individual cost centre3. Preparation of operations manuals and updated, Infection and Hygiene controlling
Orientation, development and implementation experience applying Systems Thinking
Primary Interest in Hospitality Administrator in Hospital
Director of Nursing Services
Credentials: 1. Nursing Administration Course, Philippines. 2. Bachelor of Science in Nursing, Ateneo de Zamboanga University, Philippines3. Professional regulation Commission for Nursing, Saudi Council Examination
Experienced: 1. Director of Nursing Services: Apollo Hospitals Dhaka2. Assistant Director of Nursing: Qatif Central Hospital, KSA3. Director of Nursing: Aflaj General Hospital, Middle East4. Director of Nursing: Antequerra Community Hospital, KSA5. Nursing Supervisor: City General Hospital and Medical center , Philippines6. Head Nurse: Davao Doctors’ hospital, Philippines
Key Competency: 1. Well experienced Nursing Director to run the team with full capacity 2. Joint Commission International (JCI) accreditation survey experience involving SOP
preparation and training of hospital personnel in FMS3. Management of documentation of nursing care area and ensure patient safety4. Focus on bed-site patient care, staff satisfaction and re-engineering for optimum use
Primary Interest in Director of Nursing Services
Chief Biomedical and Facility Administrator
Credentials: 1. Diploma in Electrical Engineering: West Bengal Board of Technical Education, India. 2. AMIE Section A: Electronics and Telecommunication Engineering, India 3. ISO 9000 for Service Delivery: Wipro Bio Med, India4. Quality Orientation Training: Sensei, Sri Lanka5. Bio Medical Course Co-Coordinator: BUET - Dhaka
Experienced: 1. Facility Director: French Vietnam Hospital, Vietnam2. Deputy General Manager – Ancillary Services: Apollo Hospitals Dhaka 3. Manager – Hospital Planning and Management: EPOS Health India Pvt. Ltd4. Manager – Bio Medical Engineering: B P Poddar Hospital and Medical Research Ltd
Key Competency: 1. Biomedical and Facility Administration: emphasis on standardization of processes and
workflow 2. Joint Commission International (JCI) accreditation survey experience involving SOP
preparation and training of hospital personnel in FMS3. Management of biomedical equipment planning in tertiary care hospitals4. Experience in hospital commissioning of Apollo Bramwell Hospital, Mauritius
Primary Interest in Chief Biomedical and Facility Administrator
e make e make POSITIVEPOSITIVE change, change,
Leave Leave LEGACYLEGACY in each Hospital, in each Hospital,
We work for……………We work for……………
Copyright- Dr. M Zakirul KarimFor any queries or for more information
Director of Quality and Clinical Governance
FV hospital, 06 Nguyen Luong Bang Street, Saigon South (Phu My Hung), District 7, Ho Chi Minh city, Vietnam
Tel.: (+84.8) 5411 3333 Ext.: 1190, Fax: (+84.8) 5411 3334, Mobile: (+84) 95 506 5533
Email: [email protected]
Thanks for being with me…
