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Teamwork & High Performance Teams
What is a team?
A team is a group of people who work actively together to achieve a purpose for which they are all accountable.
Types of Teams
Teams that recommend things.
Teams that run things.
Teams that make or do things.
Teams that recommend things
Study specific problems and recommend solutionsTarget completion date and disband after completionTemporaryMust learn quickly how to work with othersAccomplish assigned taskMake good recommendations
Teams that run things
Members have responsibility for leading other groups.
Exist at all levels of responsibility
Identify organizational purposes, goals, and values
Create strategies and enlist support
Teams that make or do things
Perform ongoing tasks
Members must possess good long term working relationships
Require high energy to support day-to-day challenges
What is Teamwork?
Occurs when group members work together in ways that utilize their skills well to accomplish a purpose.
Characteristics of high performance teams
Strong core values
Turn a general sense of purpose into specific performance objectives
Possess the right mix of skills
Possess creativity
Strong core values
Guides attitudes and behaviors in proper direction
Act as internal control system for group
Turn sense of purpose into performance objectives
Gives general direction to team by being committed to specific results
Reinforce need for collective efforts as opposed to individual efforts
Posses creativity
Assists in continuous improvement
Assists in development of new products and services
Team Building
Team building is a collaborative way to gather and analyze data to improve teamwork.
It is designed to gather and analyze data on the functioning of a group and implement changes to improve teamwork.
How Team Building Works
The Process: 1. Problem or opportunity in team effectiveness
2. Data gathering and analysis
3. Planning for team improvements
4. Actions to improve team functioning
5. Evaluation of results
Approaches to Team Building
Formal retreat approach
Continuous improvement approach
Outdoor experience approach
Step 1: Problem or opportunity in team effectiveness
Step 2: Data gathering and analysis
Step 3: Planning for team improvements
Step 4: Actions to improve team functioning
Step 5: Evaluation of results
Teamwork participation by
all members
Team Building
Improving Team Processes
Definition of Process
New Member Problems
Task & Maintenance Leadership
Role & Role Dynamics
Positive Norms
Team Cohesiveness
What is a process?
A process is a series of actions, changes, or functions bringing about a result
New Member Problems
Common Problems: Participation Goals Control Relationships Processes
New Member Problems Cont’d
3 Behavior Profiles
Tough Battler
Friendly Helper
Objective Thinker
Task and Maintenance Leadership
Distributed Leadership
Task Activities
Maintenance Activities
Disruptive Behaviors
Roles and Role Dynamics
Role Ambiguity
Role Overload
Role Underload
Role Conflict
Positive Norms
Organizational & Personal Pride Norms
High-Achievement Norms
Support & Helpfulness Norms
Improvement & Change Norms
Team Cohesiveness
High Team Cohesiveness is a Positive
Conformity to Norms
Influencing Cohesiveness
Team Cohesiveness Cont’d
Targets How to Decrease Cohesion How to Increase Cohesion
Create Disagreement Goals Get Agreement Increase Heterogeneity Membership Increase Homogeneity
Restrict Within Team Interactions Enhance Within TeamMake Team Bigger Size Make Team SmallerFocus Within Team Competition Focus On Other Teams
Reward Individual Results Rewards Reward Team ResultsOpen Up to Other Teams Location Isolate From Other Teams
Disband The Team Duration Keep Team Together
Teamsand the
High Performance Workplace
Terms & Watchwords.
Type of Teams.
High Performance Culture
Causes for Teaming.
Teaming Support Tools.
Teams and the High Performance Workplace
Terms and Watchwords
Empowerment
Participation
Involvement
Cross Functional
Distributed leadership
Self-directing work teams
Polychronic culture
Multi-discipline
Team Context
Team Structure
Group dynamics
Synergy
Types of Teams
Employee Involvement Teams
Quality Circles
Cross-Functional Teams
Virtual Teams
Self-Managing Teams
High Performance Culture
Strong Corporate Culture.
Value Cultural Diversity.
Continuous Cultural Development.
Action Research at the Team Level.
Causes for Teaming
The increase in global competition
The rapid rate of change
Shrinking product cycle times
Teaming Support Tools
Telecommunications Technologies.
GroupWare.
Teaming Consulting Firms Team New England: www.teambuildingne.com Senn Delaney: www.sdlcg.com Qual Corp: www.qualcorp.com.au
Conclusion