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Technology Capabilities – How to Build on Shifting Sands

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1 Thur, 15 th June 2017 12-1 PM, Sydney Ways to participate: Q&A Box - comment, whinge & opinions Twitter Backchannel - @capabilitycafe #techcapability Knowledge Sharing Better Practices Experienced Panel Technology Capabilities How to Build on Shifting Sands
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Page 1: Technology Capabilities – How to Build on Shifting Sands

1

Thur, 15th June 2017 12-1 PM, Sydney

Ways to participate:

• Q&A Box - comment, whinge & opinions

• Twitter Backchannel - @capabilitycafe #techcapability

Knowledge

Sharing

Better

Practices

Experienced

Panel

Technology Capabilities – How to

Build on Shifting Sands

Page 2: Technology Capabilities – How to Build on Shifting Sands

Introductions

ANZ

CBA

Cbus Super Fund

Commonwealth Bank

CUA

Dimension Datra

Domain Group

FlexiGroup

m3 Collective Pty Ltd

Maddocks

NSW Department of Education

Presence of IT

Profiling Online

Qantas

RCR Training

Skillsoft

SMS M&T

Suncorp

Sydney Water

Telstra

Westpac

Registrations80+ 25+ Organisations

Andrew Butow

Change Manager

ACS (Australian Computer

Society)

Ananth Bala

Solutions Principal – Digital and IT

Skills

Skillsoft

Jeevan Joshi

Producer & Founder

CapabilityCafé & LearningCafe

82 +

Registrations

Welcome

ACS

Members

Page 3: Technology Capabilities – How to Build on Shifting Sands

Blog

Magazine

Webinar Discussions

UnConference

Twitter

Linkedin

Facebook

Coffee Catch Ups

Workshops

Community of Capability Professionalswith a focus on implementing ideas

Growing

the

Profession

Capabilitycafe.com

Page 4: Technology Capabilities – How to Build on Shifting Sands

Announcing

1st CapabilityCafe UnConference Sydney 18 Oct, Sydney

Limited to 130 seats only. Early Bird Passes Available @ 500 + GST

Register: http://www.capabilitycafe.com.au/events

Enid Hughes

Partner

Deloitte Human Capital

Miles Williams

GM – Capability

(Customer Growth)

BUPA

Darin Fox

Head of Talent

Deloitte Human Capital

John Forrest

Capability Expert

Allestis

Dedicated to Capability

Management

For- Capability Professionals

- Workforce Planners

- HR

- L&D

- Strategy

- Business

Limited to 80 only

Innovative

UnConference Format

Speakers include

Page 5: Technology Capabilities – How to Build on Shifting Sands

JEEVAN JOSHI

Founder at LearningCafe & CapabilityCafe

Page 6: Technology Capabilities – How to Build on Shifting Sands

Culture

Leadership

Tools

Frameworks

Business

Results

Competencies

Learning

Capability

Management

CAPABILITY MANAGEMENT Ver 0.8

Page 7: Technology Capabilities – How to Build on Shifting Sands
Page 8: Technology Capabilities – How to Build on Shifting Sands
Page 9: Technology Capabilities – How to Build on Shifting Sands
Page 10: Technology Capabilities – How to Build on Shifting Sands

Our framework for Next Gen L&D capabilities

10

Page 11: Technology Capabilities – How to Build on Shifting Sands

Can the fluid

tech landscape

be captured

completely by

Capability/Compe

tence

frameworks?

Problem Statements

How do you identify

which Technology

Capabilities are

required in the

organisation?

What are the effective ways to

build Technology Capabilities in

the organisation?

Page 12: Technology Capabilities – How to Build on Shifting Sands

When deciding which

capabilities to build,

companies most often

consider customer

demand and strategic

importance.

http://www.mckinsey.com/business-functions/organization/our-insights/building-capabilities-for-performance

Page 13: Technology Capabilities – How to Build on Shifting Sands

There is an ever-increasing gap

between technological

sophistication and the amount of

work actually performed. The

result is income inequality, wage

stagnation, and social and

political unrest around the world. -

Deloitte University Press

https://dupress.deloitte.com/dup-us-en/focus/human-capital-trends/2017/introduction.html

Page 14: Technology Capabilities – How to Build on Shifting Sands

More than Coding - 12 Disruptive technologies

The McKinsey Global Institute

Page 15: Technology Capabilities – How to Build on Shifting Sands

McKinsey - Digital Australia: Seizing the opportunity from the Fourth Industrial Revolution

Page 16: Technology Capabilities – How to Build on Shifting Sands

Six building

blocks for

creating a

high-

performing

digital

enterprise

Page 17: Technology Capabilities – How to Build on Shifting Sands

Barriers to Maturity

Page 18: Technology Capabilities – How to Build on Shifting Sands

Change Manager at ACS (Australian Computer

Society)

ANDREW BUTOW

Page 19: Technology Capabilities – How to Build on Shifting Sands

BUILDING PLANES IN THE SKY

IT Capability in an Age of Exponential Inventiveness

Page 20: Technology Capabilities – How to Build on Shifting Sands

https://www.youtube.com/watch?v=Y7XW-mewUm8

Building Planes in the Sky

Page 21: Technology Capabilities – How to Build on Shifting Sands

Change & Capability

done #OldSchool

Executive

Change/Capability

Leadership & Management

Our loyal workforce

Page 22: Technology Capabilities – How to Build on Shifting Sands

Pyramids were great

when we had the

Pharaohs…

What about

me?

Page 23: Technology Capabilities – How to Build on Shifting Sands

The reality

today…

Executive

Pioneers

Millennials

Contingents

Independent

Professional

Outsourced Dept

Leadership

Insourced Dept

Managers

Perms

The Customer

Page 24: Technology Capabilities – How to Build on Shifting Sands

Can you keep up

with my ever

changing world?

• Customers are demanding ever more complicated

and specialised services delivered in fast, fun and

simple ways

• Our traditional models are out of touch, inefficient

and broken

• Technology and innovation is moving quicker than

we have ever known before

• Our workforce is another type of customer,

embracing a world of digital connectedness

• Knowledge is everywhere and easy to find

Welcome to the Age of Exponential

Inventiveness:

Page 25: Technology Capabilities – How to Build on Shifting Sands

How do we keep up our IT capability?

Human Centred Design Approach

Change “Ready” vs “Managed” Approaches

Fluid & Social Learning Paths

Power Up your Networks

Benchmark against global frameworks

Can you keep up

with my ever

changing world?

Page 26: Technology Capabilities – How to Build on Shifting Sands

Skills Framework for the Information Age

(SFIA)• An open source, two dimensional skills matrix

developed in 2003 (v.1) by the SFIA Foundation, a UK

consortium comprising IET, IMIS e-skills UK, and BCS

(V.6 currently in use)

• A capabilities framework which can be used globally

• A tool for aligning a workforce to deliver the needs of an

organization for a changing digital landscape

Page 27: Technology Capabilities – How to Build on Shifting Sands

Skills Framework for the Information Age

(SFIA)

Map your IT team’s path to success!

Using mySFIA to assess capability against your

current and potential job roles in the IT sector.

www.acs.org.au/professionalrecognition/mysfia-b2c.html

Page 28: Technology Capabilities – How to Build on Shifting Sands

Let’s continue the conversation…

Louise Smith

Workforce Planning & Development

Andrew Butow

Change Manager & Digital Crusader

Page 29: Technology Capabilities – How to Build on Shifting Sands

TALENT AND TECHNOLOGY

LANDSCAPE

Ananth Bala

Solution Principal – Digital & IT

Skillsoft

Page 30: Technology Capabilities – How to Build on Shifting Sands

Agenda

• Talent Crisis

• Role of learning in IT

• Change IT Landscape

• New Skill sets

• Devops

• Data Science

• IOT

• AI and Machine learning

• Microservices /API Services

• Way Forward and thoughts

Page 31: Technology Capabilities – How to Build on Shifting Sands

Talent Crisis

•Components

•High Turn Over

•Talent Shortage

•Expectation Disconnect

• Reasons

• Need combinations of skills

• Entry-level to advanced practitioner

• Can’t afford a long search for talent

Page 32: Technology Capabilities – How to Build on Shifting Sands

86% of organizations polled by ISACA believe there’s a shortage of skilled cybersecurity professionals.

Only 38% of ISACA members believe their organization is prepared for a sophisticated cyberattack

Cybersecurity job postings up 91% and information security job posting up 48% year over year (Source: Dice)

In 2015, 89% of cybersecurity job postings went unfilled… (Source: Careerbuilder)

Cisco estimates there are over 1 million unfilled IT security jobs (Source: Cisco 2014 Annual Security Report)

Cyber Security Example

Page 33: Technology Capabilities – How to Build on Shifting Sands

Role of Learning in IT

RETAIN

Retaining key employees who maintain tribal knowledge, provide business value or possess intellectual capital valuable to the business should always be a top priority (source: CIO

Insight)

REWARD

Implement an aggressive training program to enhance their skills and develop new skills in other key areas (source:

CIO Insight)

KEEP CURRENT

Once you attract these people you must give them a compelling learning environment to stay current, as technology advances at an accelerating rate. (source: Bersin by

Deloitte)

ATTRACT

While salary and benefits may be one of the most important things you think about in your hiring and investments in people, in reality your investments in leadership, culture, and employee development are far more important (source:

Bersin by Deloitte)

Page 34: Technology Capabilities – How to Build on Shifting Sands

Modern IT Learner

•Content

•Engaging, SME led

•Video-based

•Hands-on practice

•Short / targeted / aligned

•Business & Professional Skills

• Delivery

• Easy to find and get

• Easy to consume

• Anytime, Anywhere, Any device

Page 35: Technology Capabilities – How to Build on Shifting Sands

New Skills

Reference: https://www.tiobe.com/tiobe-index/

Page 36: Technology Capabilities – How to Build on Shifting Sands

Devops

Reference: Xebia Labs

Page 37: Technology Capabilities – How to Build on Shifting Sands

Data Science

Reference: Chris Bour – Medium.com

Page 38: Technology Capabilities – How to Build on Shifting Sands

Reference: CB insights

Page 39: Technology Capabilities – How to Build on Shifting Sands

AI and ML

Page 40: Technology Capabilities – How to Build on Shifting Sands

Microservices

Reference: Microsoft

Page 41: Technology Capabilities – How to Build on Shifting Sands

CapabilityCafe View

Technology Capabilities

Identify Plan Source Develop Retire

Tech

capabilities

are difficult to

predict

Involves

making bets.

Need to have

flexibility.

Needs

sophisticated

approach.

Hire, contract,

outsource

Self directed

learners.

Make

resources

available.

Detailed

thinking about

impact on

products &

services

Sourcing

learning for

emerging

tech may be

difficult

Actively

monitor tech

lifecycle.

There may be

competing

tech in the

organisation

Page 42: Technology Capabilities – How to Build on Shifting Sands

LET US TALK TO THE PANEL AND

YOU

Page 43: Technology Capabilities – How to Build on Shifting Sands

www.capabilitycafe.com

@capabilitycafe

http://bit.ly/lcafefb

blogs

capability conversations

free resources

workshops

UnConference 2017Sydney Melbourne

Webinar recording, ebooks, capability frameworks

Building Effective Employee Social Networks

43

Ideas@work Collaborations

Page 44: Technology Capabilities – How to Build on Shifting Sands

Next Steps

Join Special

Interest

Community

Attend

Workshops

Attend

UnConference

Sydney

CapabilityCafe

LinkedIn Group

Register interest

www.capabilitycafe.com.au

Register interest

www.capabilitycafe.com.au


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