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Telehealth: Where to from here? - HISA · CRICOS code 00025B Telehealth consultations rebated by...

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CRICOS code 00025B Telehealth: Where to from here? Professor Len Gray April 2019
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Page 1: Telehealth: Where to from here? - HISA · CRICOS code 00025B Telehealth consultations rebated by Medicare July 2011 –June 2017 0 2000 4000 6000 8000 10000 12000 14000 July 2011

CRICOS code 00025B

Telehealth: Where to from here? Professor Len Gray

April 2019

Page 2: Telehealth: Where to from here? - HISA · CRICOS code 00025B Telehealth consultations rebated by Medicare July 2011 –June 2017 0 2000 4000 6000 8000 10000 12000 14000 July 2011

Access

Efficiency Health outcomes

The 3 goals of telemedicine…

Page 3: Telehealth: Where to from here? - HISA · CRICOS code 00025B Telehealth consultations rebated by Medicare July 2011 –June 2017 0 2000 4000 6000 8000 10000 12000 14000 July 2011

CRICOS code 00025B

Telehealth consultations rebated by MedicareJuly 2011 – June 2017

0

2000

4000

6000

8000

10000

12000

14000

No

. vid

eo

co

nsu

lta

tio

ns

July 2011 - Jun 2017

Specialist Support Linear (Specialist) Linear (Support)

Page 4: Telehealth: Where to from here? - HISA · CRICOS code 00025B Telehealth consultations rebated by Medicare July 2011 –June 2017 0 2000 4000 6000 8000 10000 12000 14000 July 2011

CRICOS code 00025B

Proportion of Specialist Telehealth Consultations in all Consultations [Q3, 2011 – Q2, 2017]

0.00%

0.50%

1.00%

1.50%

2.00%

2.50%

3.00%

Q3,2011

Q4,2011

Q1,2012

Q2,2012

Q3,2012

Q4,2012

Q1,2013

Q2,2013

Q3,2013

Q4,2013

Q1,2014

Q2,2014

Q3,2014

Q4,2014

Q1,2015

Q2,2015

Q3,2015

Q4,2015

Q1,2016

Q2,2016

Q3,2016

Q4,2016

Q1,2017

Q2,2017

Psychiatry

Geriatric medicine

Page 5: Telehealth: Where to from here? - HISA · CRICOS code 00025B Telehealth consultations rebated by Medicare July 2011 –June 2017 0 2000 4000 6000 8000 10000 12000 14000 July 2011

CRICOS code 00025B

Per capita telehealth uptake across statesJuly 2011 – June 2017

0

500

1000

1500

2000

2500

3000

3500

4000

4500

NSW VIC QLD SA WA TAS ACT NT Australia

Vid

eo c

onsultations p

er

100 0

00 p

eople

July 2011 - June 2017

Page 6: Telehealth: Where to from here? - HISA · CRICOS code 00025B Telehealth consultations rebated by Medicare July 2011 –June 2017 0 2000 4000 6000 8000 10000 12000 14000 July 2011

CRICOS code 00025B

Mobile-based REMOTE Monitoring system

PA HOSPITAL

Page 7: Telehealth: Where to from here? - HISA · CRICOS code 00025B Telehealth consultations rebated by Medicare July 2011 –June 2017 0 2000 4000 6000 8000 10000 12000 14000 July 2011

CRICOS code 00025B

Do I really need to go to the clinic?

Virtual

clinicRBG profile

Patient input[Email / self-report]

Labs

Text

email

Telephone

Video-conference

In person HbA1c: 1% reduction

Visits: 25% reduction

Page 8: Telehealth: Where to from here? - HISA · CRICOS code 00025B Telehealth consultations rebated by Medicare July 2011 –June 2017 0 2000 4000 6000 8000 10000 12000 14000 July 2011

CRICOS code 00025B

A diabetes management ecosystem

Service balance that reflects cost & complexity of care needs

Specialist to Patient VC

(Medium expense; moderate health care need)

Specialist office visit

(High Expense; most complex situations)

Specialist via Online System

(Least Expensive; advice to doctor caring

for patient)

SERVICE

Page 9: Telehealth: Where to from here? - HISA · CRICOS code 00025B Telehealth consultations rebated by Medicare July 2011 –June 2017 0 2000 4000 6000 8000 10000 12000 14000 July 2011

CRICOS code 00025BCRICOS code 00025B

“The rise of telemedicine & lower costs”

“The virtual doctor will see you now”

“Virtual doctors = real savings”

Kaiser Permanente

Page 10: Telehealth: Where to from here? - HISA · CRICOS code 00025B Telehealth consultations rebated by Medicare July 2011 –June 2017 0 2000 4000 6000 8000 10000 12000 14000 July 2011

CRICOS code 00025BCRICOS code 00025B[Presentation Title] | [Date] 10

[Entity Name]

Page 11: Telehealth: Where to from here? - HISA · CRICOS code 00025B Telehealth consultations rebated by Medicare July 2011 –June 2017 0 2000 4000 6000 8000 10000 12000 14000 July 2011

CRICOS code 00025BCRICOS code 00025B[Presentation Title] | [Date] 11

[Entity Name]

Page 12: Telehealth: Where to from here? - HISA · CRICOS code 00025B Telehealth consultations rebated by Medicare July 2011 –June 2017 0 2000 4000 6000 8000 10000 12000 14000 July 2011

CRICOS code 00025BCRICOS code 00025B

Sub-optimal and patchy uptake of VC

Minimal store-forward uptake

Patchy use of remote monitoring

Communication predominantly via conventional office visits

Minimal use of telehealth in metropolitan settings

Room for improvement?

[Presentation Title] | [Date] 12

Centre for Health Services Research

Page 13: Telehealth: Where to from here? - HISA · CRICOS code 00025B Telehealth consultations rebated by Medicare July 2011 –June 2017 0 2000 4000 6000 8000 10000 12000 14000 July 2011

CRICOS code 00025BCRICOS code 00025B

Integrated clinical information systems

Awareness, training

Appropriate reward systems for health practitioners

Targeted time-limited incentives for change

Even more research

Policy review: A new strategy for telehealth?

Steps forward…?

[Presentation Title] | [Date] 13

[Entity Name]

Page 14: Telehealth: Where to from here? - HISA · CRICOS code 00025B Telehealth consultations rebated by Medicare July 2011 –June 2017 0 2000 4000 6000 8000 10000 12000 14000 July 2011

CRICOS code 00025B

28 HDR student enrolled

8 completions

230 publications 340 presentations

> $ 40M grant funding47 public forums

The Telehealth CRE by numbers

Page 15: Telehealth: Where to from here? - HISA · CRICOS code 00025B Telehealth consultations rebated by Medicare July 2011 –June 2017 0 2000 4000 6000 8000 10000 12000 14000 July 2011

CRICOS code 00025B

Thank you


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