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Test Results for Cisco Unified Communications System Release 10.6Phase II for JapanFirst Published: March 20, 2015

Last Modified: March 20, 2015

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C O N T E N T S

C H A P T E R 1 Cisco Unified Communications System Test 1

Cisco Unified Communications System Test 1

Cisco Unified Communications System Test for Japan 2

Acronyms 3

C H A P T E R 2 Test Topology and Environment Matrix 9

Test Topology 10

Environment Matrix 11

Open Caveats 16

What's New? 17

C H A P T E R 3 Test Results Summary 19

Cisco TelePresence Video Communication Server 19

Cisco Jabber for iPhone and iPad 49

Cisco Jabber for Android 54

Cisco Jabber for Windows 56

Cisco Jabber for Mac 63

Cisco TelePresence Multipoint Control Unit 65

Cisco TelePresence Management Suite 69

Cisco TelePresence Conductor 73

Cisco TelePresence Server 76

Cisco Jabber Guest 80

Cisco Collaboration Expressway 84

Cisco IP Phone Validation 87

Cisco IP Phones 87

Cisco Prime Collaboration 100

Cisco Prime Collaboration Provisioning 100

Cisco Prime Collaboration Assurance 115

Test Results for Cisco Unified Communications System Release 10.6 Phase II for Japan iii

Cisco Prime Collaboration Analytics 121

Cisco Unified Communication System Upgrade / Migration Test 127

Upgrade Paths 127

Upgrade 8.5.1 to 10.5.2 129

Upgrade 8.6.1 to 10.5.2 131

Upgrade 8.6.2 to 10.5.2 135

Related Documentation 138

Test Results for Cisco Unified Communications System Release 10.6 Phase II for Japaniv

Contents

C H A P T E R 1Cisco Unified Communications System Test

• Cisco Unified Communications System Test, page 1

• Cisco Unified Communications System Test for Japan, page 2

• Acronyms, page 3

Cisco Unified Communications System TestCisco Unified Communications System Test, an integral part of the Enterprise Voice Solution Managementis a program that validates and tests specified systems-level solution for the various products and platformsin the Cisco Unified Communications System.

Cisco Unified Communications System Test, the systems integration layer, ensures that the UnifiedCommunications components delivered across the various engineering teams when combined, improves theUnified Communications System software quality. This is achieved by testing the various components.

The requirements for Cisco Unified Communications System Test is derived based on the following:

• Popular customer scenarios

• Input from various Business Units, fields and Cisco Services

The test bed architecture is built based on the Solution Reference Network Design (SRND), cross-section ofproduct deployment models etc. The different types of testing carried out as part of Cisco UnifiedCommunications System Test are:

• Interoperability/Compatibility

• Functionality

• Availability/Reliability/Stability

• Performance/Scalability/Capacity

• Usability/Serviceability

• Special focus area - CAP (Customer Assurance Program) /Technical Assistance Center (TAC)

• Security

Test Results for Cisco Unified Communications System Release 10.6 Phase II for Japan 1

Cisco Unified Communications System Test for JapanCisco Unified Communications System Test for Japan, in turn is an add-on testing at the solution level, wherethe requirements gathered are specific to Japanese usage and market. The requirements are derived based onthe following:

• Customer found defects in selected UC products

• High priority cases that are covered by the Cisco Unified Communications System Test team

• Inputs from SE's and TAC team of Cisco Japan

The test execution is carried out on selected UC products, which affects the Japanese segment and that areprioritized by SE's of the Cisco Japan team. Japanese specific equivalents such as Japanese locale, ISDNSwitch type being NTT and JPNP for Numbering Plan are implemented.

The objective of Cisco Unified Communications System Test for Japan is to run a sub-set of system testingthat is not covered by Cisco Unified Communications System Test and implement equivalents with Japaneseenvironment such as Japanese OS, localized application, selected Cisco Compatible Products and third partyequipment.

In this Cisco Unified Communications System Test release for Japan, the following components are tested.

• Cisco Unified Communications Manager

• Cisco IP Phones

• Cisco TelePresence Video Communication Server

• Cisco TelePresence Video Communication Server Expressway

• Cisco Jabber for iPhone and iPad

• Cisco Jabber for Android

• Cisco Jabber for Windows

• Cisco Jabber for Mac

• Cisco Unified Communications Manager IM and Presence

• Cisco Unity Connection

• Cisco TelePresence Multipoint Control Unit

• Cisco TelePresence Management Suite

• Cisco TelePresence Conductor

• Cisco TelePresence Server 7010

• Cisco TelePresence Server on VM

• Cisco Jabber Guest

• Cisco Collaboration Expressway

• Cisco Prime Collaboration

• Upgrade / Migration

Test Results for Cisco Unified Communications System Release 10.6 Phase II for Japan2

Cisco Unified Communications System TestCisco Unified Communications System Test for Japan

AcronymsDescriptionAcronym

Advanced Audio Coding - Low DelayAAC-LD

Automated Alternate RoutingAAR

Automatic Call DistributionACD

Alternate Contact NumberACN

Automatic Gain ControlAGC

Audible Message Waiting IndicatorAMWI

Alternate Network Address TranslationANAT

Adaptive Security ApplianceASA

American Standard Code for Information InterchangeASCII

Analog Telephone AdapterATA

Bulk Administration ToolBAT

Binary Floor Control ProtocolBFCP

Busy Lamp FieldBLF

Certificate AuthorityCA

CDR Analysis and ReportingCAR

Channel Associated SignalingCAS

Call Control DiscoveryCCD

Cisco Desktop AdministratorCDA

Cisco Discovery ProtocolCDP

Call Detail RecordCDR

Caller Entered DigitsCED

Call Forward AllCFA

Call Forward BusyCFB

Customer Found DefectCFD

Call Forward No AnswerCFNA

Call Forward No CoverageCFNC

Call Forward UnregisteredCFUR

Cisco Unified IP CommunicatorCIPC

Cisco Jabber for AndroidCJA


Cisco Unified Communications System TestAcronyms

DescriptionAcronym

Cisco Jabber for iPhoneCJI

Cisco Jabber for MacCJM

Cisco Jabber for iPadCJIPad

Cisco Jabber for WindowsCJW

Cisco Jabber for Windows WebEx MeetingCJWWM

Command Line InterfaceCLI

Calling Line IdentificationCLID

Client Matter CodeCMC

Clustering over WANCoW

Cisco Prime CollaborationCPC

Client Services FrameworkCSF

Calling Search SpaceCSS

Computer Telephony InterfaceCTI

Computer Telephony IntegrationCTI

Certificate Trust ListCTL

Cisco Unified Border ElementCUBE

Cisco Unity ConnectionCUC

Cisco Unified Communications ManagerCUCM

Cisco Unified Communications Manager IM and PresenceCUCM IM and Presence

Cisco Unified PresenceCUP

Cisco Unified Personal CommunicatorCUPC

Cisco WebEx Meetings ServerCWMS

Device and Credential RepositoryDCR

Dynamic Host Configuration ProtocolDHCP

Direct In-Ward DialingDID

Directory NumberDN

Do Not DisturbDND

Delayed OfferDO

Digital Private Network Signaling SystemDPNSS

Disaster Recovery SystemDRS

Differentiated Services Code PointDSCP



DescriptionAcronym

Device Work CenterDWC

Extended Display Identification DataEDID

Enterprise License ManagerELM

Extension MobilityEM

Extension Mobility Cross ClusterEMCC

Early OfferEO

Cisco Enhanced Survivable Remote Site TelephonyE-SRST

Forced Authorization CodeFAC

Federal Information Processing StandardsFIPS

Fully Qualified Domain NameFQDN

Foreign Exchange OfficeFXO

Foreign Exchange StationFXS

Graphical User InterfaceGUI

GatewayGW

High AvailabilityHA

High DefinitionHD

Historical ReportingHR

Hyper Text Markup LanguageHTML

Inter Cluster TrunkICT

Identity ProviderIdP

Instant MessagingIM

IP Phone MessengerIPPM

IP Service Level AgreementsIPSLA

Integrated Services Digital NetworkISDN

Indian Standard TimeIST

Initial Trust ListITL

Key Expansion ModuleKEM

Log Collection CenterLCC

Lightweight Directory Access ProtocolLDAP

Media Convergence ServerMCS

Multipoint Control UnitMCU



DescriptionAcronym

MultiDimensional eXpressionsMDX

Managed File TransferMFT

Media Gateway Control ProtocolMGCP

Multilevel Precedence and PreemptionMLPP

Music On HoldMOH

Media Resource Group ListMRGL

Managed Service ProviderMSP

Maximum Transmission UnitMTU

Message Waiting IndicatorMWI

Network Interface and Configuration EngineNICE

Non Linear ProcessingNLP

New Technology LAN Manager version 2NTLMv2

Network Time ProtocolNTP

Operations ManagerOM

On Screen DisplayOSD

Product Authorization KeyPAK

Personal Communication AssistantPCA

Prime Collaboration DeploymentPCD

PC over IPPCoIP

Personal Identification NumberPIN

Plain Old Telephony SystemPOTS

Primary Rate InterfacePRI

Provisioning Northbound InterfaceProvisioning - NBI

Problem Reporting ToolPRT

Public Switched Telephone NetworkPSTN

Quality Report ToolQRT

Q-Signaling protocolQSIG

Really Simple SyndicationRSS

Real Time Control ProtocolRTCP

Real Time Monitoring ToolRTMT

Realtime Transport ProtocolRTP



DescriptionAcronym

Security Assertion Markup LanguageSAML

Skinny Client Control ProtocolSCCP

Standard DefinitionSD

Service Enabling PlatformSEP

Session Initiation ProtocolSIP

Small and Midsize BusinessSMB

Cisco Unified Survivable Remote Site TelephonySRST

Secure ShellSSH

Secure Socket LayerSSL

Single Sign OnSSO

Technical Assistant CenterTAC

Transmission Control ProtocolTCP

Transport Layer SecurityTLS

TelePresence Management SuiteTMS

Trust Relay PointTRP

TelePresence ServerTS

Telephony User InterfaceTUI

Unified Computing SystemUCS

User Datagram ProtocolUDP

User Data ServiceUDS

Unified Messaging GatewayUMG

Uniform Resource IdentifierURI

Coordinated Universal TimeUTC

Cisco TelePresence Video Communication ServerVCS

Voice GatewayVGW

Voice Mail NotificationVMN

View Mail for OutlookVMO

Voice over IPVoIP

Voice Profile for Instant MessagingVPIM

Virtual Private NetworkVPN

Video SLA Assessment AgentVSAA



DescriptionAcronym

TelePresence Server on VMVTS

Wide Area NetworkWAN

Wireless FidelityWi-Fi

Extensive Application Programming InterfacexAPI

Extensible Markup LanguageXML



C H A P T E R 2Test Topology and Environment Matrix

• Test Topology, page 10

• Environment Matrix, page 11

• Open Caveats, page 16

• What's New?, page 17


Test TopologyFigure 1: Topology in Use


Test Topology and Environment MatrixTest Topology

Upgrade

Figure 2: Topology in Use

Environment MatrixVersionComponentApplications

10.5.2.10000-5VersionCisco UnifiedCommunicationsManager

Call Control

10.5.2.1000-1Locale

3-1-9.JPDial Plan

10.5VersionCisco Unified SurvivableRemote Site Telephony(SRST) 15.5.1 TIOS

9.0.6VersionCisco Unified SRSTManager

X8.5.1VersionCisco TelePresence VideoCommunication Server(VCS) X7.2_LanguagePacks_BETALocale

X8.5.1VersionCisco TelePresence VideoCommunication ServerExpressway (VCSExpressway)

X7.2_LanguagePacks_BETALocale


Test Topology and Environment MatrixEnvironment Matrix

VersionComponentApplications

10.5.2.10000-9VersionCisco UnifiedCommunicationsManagerIM and Presence Service

Applications

10.5.2.1000-1Locale

10.5.2.10000-5VersionCisco Unity ConnectionVoice Mail andUnified Messaging

10.5.2.1-1Locale

10.6.0.1015VersionCisco Prime CollaborationProvisioning

NetworkManagement

10.6.0.58162VersionCisco Prime CollaborationAssurance

2.1(1a)UCSC-C240-M3SCisco C-series ServerUpgrade /Migration

ESXi 5.1ESXi host onBlade Server

Hypervisor

MCS 7845 H2HardwareCisco UnifiedCommunicationsManager

MCS 7845 I2HardwareCisco Unity Connection

MCS 7835 I2HardwareCisco Unified Presence

15.4(3)TIOSVoice Gateway 2951

Voice Gateway 2921

15.0.2-SE 5Cisco 3750Access Switch




9-4-1-3SIPCisco Unified IP Phone6921/41/61

End Point

9-4-1-3SR1SCCP

9-4-1-3Cisco Unified IP Phone6945

10-2-1-12SR1-4Cisco IP Phone 7821/41/61

9-4-2-1Cisco Unified IP Phone7942/62/75

1-4-6-3Cisco Unified Wireless IPPhone 792X

10-3-1-16Cisco Unified IPConference Phone 8831

10-2-2-16Cisco IP Phone8811/41/51/61

9-4-2-8Cisco Unified IP Phone8941/8945

9-4(2)SR1-2Cisco Unified IP Phone9951/9971

10-3-1KK0-357Cisco DesktopCollaboration ExperienceDX650

1-1-0-006Cisco ATA 190 AnalogTelephone Adaptor

TC 7.3.1EX60 - Cisco TelePresenceSystem EX60

TC 7.3.1EX90 - Cisco TelePresenceSystem EX90

TC 7.3.1SX20 - Cisco TelePresenceSX20 Quick Set

TC 7.3.1SX80-Cisco TelePresenceSX80 Codec

TC 7.3.1SX10-Cisco TelePresenceSX10 Quick Set

TC 7.3.1C90 - Cisco TelePresenceSystem Integrator PackageC90

TX6.1.6(32)500-32 – CiscoTelePresence System 500(32)




TX9000 - CiscoTelePresence SystemTX9000

TX6.1.6(32)

TC 7.3.1MX200-G2- CiscoTelePresence MX200-G2

TC 7.3.1MX300-G2- CiscoTelePresence MX300-G2

10.2(3.33)DX70-Cisco DX70

10.2(3.33)DX80-Cisco DX80

15.5.1 TIOSISR Gateways (3945e,3925e, 3945, 2921)

CommunicationsInfrastructure

3.13.0SIOSISR 4451-X

15.5.1 TCisco Unified BorderElement for ISR

15.0.2-SE 5Cisco 3750 PoE Switch

ESXi 5.1.0vCenter Server

5.2(2 a)M9500MDS Switch

14.6.1VersionCisco TelePresenceManagement Suite - TMS

TelePresence

4.5 (1.55)VersionMCU4510& 5310 - CiscoTelePresence MCU

MCU_4-3_UI_and_audio_JPN.packageLocale

4.1(1.79)VersionCisco TelePresence Serveron VM

XC3.0.2VersionCisco TelePresenceConductor

4.1 (1.79)VersionCisco TelePresence Server7010




15.2VersionWireless Access Point1142

Wireless andMobility

15.2VersionWireless Access Point3502

10.6.0 (201496)Cisco Jabber for Mac

10.6.0.52330Cisco Jabber for Windows

10.6.0.202497VersionCisco Jabber for iPhoneand iPad

Apple iOS 8.1.2(12B440)iPhone 5

Apple iOS 8.1.2(12B440)iPad

10.6.0.204562VersionCisco Jabber for Android

Android OS 4.0.3Galaxy SII

Android OS 4.4.2Galaxy S4

Android OS 4.4.2Xperia Z1

10.5.3.25Version forWindows andMac

Cisco Jabber Guest

Windows OS 7Windows

Mac OS 10.9.4Mac

10.5.3.779Version for iOS

Apple iOS 8.1.2(12B440)iPhone 5

Apple iOS 8.1.2(12B440)iPad

10.5.1.512Version forAndroid

Android OS 4.0.3Galaxy SII

Android OS 4.4.2Galaxy S4

Android OS 4.4.2Xperia Z1

2.1(2a)Cisco UCS6140

Fabric InterconnectPRIMARY

UCS


Fabric InterconnectSUBORDINATE


Fabric Cluster

ESXi 5.1.0Blade Server-1ESXi Host

ESXi 5.1.0C-Series Server




Windows 7-SP1 (Japanese)Windows 7-SP1Operating SystemClient

Windows 8/8.1 (Japanese)Windows 8/8.1

10.9.4Mac

IE 11 (Supported Japanese language)IEBrowser

Firefox 32.0, Firefox ESR 24, 31(Supported Japanese language)

Mozilla

Chrome 37.0 (Supported Japaneselanguage)

Chrome

Windows Server 2008 (R2 Enterprise -Japanese)

MicrosoftWindows ServerServer

Windows Server 2012

2013Microsoft Exchange Server

2.5.1.28.BCisco WebEx MeetingsServer

10.5.3.115Cisco Jabber Guest Server

Note:

Jabber for iOS:

Cisco Jabber for iOS 10.6 is supported on 8.x or later versions of iOS. It is not supported in the iOS versionslower than 8.x. Hence, iPhone 4 is not supported for Cisco Jabber for iOS 10.6

Jabber for Android OS:

For a language, Android mobile devices will follow the Android's language Settings and for date format/time,it would follow the Android OS date format/ time Settings

Eg., In Japanese Environment, if Japanese date format is needed during a group chat then the Japanese dateformat settings needs to be changed in Android OS Settings

Open CaveatsTitleDefect ID

Cisco IP Phones

CFA details is not displayed in 88xx IP PhonesCSCus84536

Update key toast is appearing twice in 88xx Phones during conferenceCSCus88792

Cisco Web Dialer pages are not localized in JPCSCut22770

Cisco TelePresence Video Communication Server


Test Topology and Environment MatrixOpen Caveats

TitleDefect ID

SX10 is not properly localized to Japanese in Set up assistant while usingremote control RC6

CSCus75009

In SX10 setup assistant is not reverted properly to English from ArabicCSCus76235

Cisco Jabber for iOS

Group chat invite is coming in English in Jabber for iPhoneCSCut11162

Cisco Jabber for Android

Secret and Angel Emoticon is not showing in Jabber for AndroidCSCut22052

Cisco Jabber for Mac

Group chat invite is displaying in English on Jabber for MacCSCut16237

Cisco Prime Collaboration Analytics

Data is not getting generated in detail view of Least Used Endpoint TypeCSCus70556

What's New?Cisco IP Phone 8811:

The Cisco IP Phone 8811 is a cost-effective, business-class collaboration endpoint that delivers high-fidelity,reliable, secure, and scalable voice communications for mid-size to large enterprise businesses. The Cisco IPPhone 8811 supports five programmable line keys. You can configure keys to support either multiple directorynumbers or calling features such as speed dial. Fixed-function keys give you one-touch access to applications,messaging, directory, as well as often-used calling features such as hold/resume, transfer, and conference. Itoffers a 5-in. high-resolution (800 x 480) wide-screen backlit grayscale display. Localized language support,including right-to-left on-screen text, meets the needs of global users. The phone supports a built-in GigabitEthernet switch for your PC connection.

Managed File Transfer:

Managed file transfer (MFT) allows an IM and Presence Service client, such as Cisco Jabber, to transfer filesto other users, ad hoc group chat rooms, and persistent chat rooms. The files are stored in a repository on anexternal file server and the transaction is logged to an external database. The file server is the repository forfiles transferred by the managed file transfer featureMetadata associated with a managed file transfer is storedin an external database. Files are stored on an external Linux file server, not in IM and Presence Service.

Cisco DX70:

The Cisco DX70 offers un compromised collaboration for every desk. Experience best in class HD video andexpanded collaboration capabilities such as UC features, Android applications and email all within a singleintegrated device. It is dedicated, always-on 1080p High-Definition video communication system. DX70 isFully-featured IP Phone that registers to Cisco UCM call control. It has High-quality audio system for speakerphone and media playback.

Cisco DX80:

The Cisco DX80 brings everything you need to be productive in one sleek integrated device. All you need isone screen on the desk. Experience best in class HD video and expanded collaboration capabilities such as


Test Topology and Environment MatrixWhat's New?

extensive UC features, Android applications and email in Cisco DX80. It is a 23-inch 16:9 screen providesan engaging experience for video calls and running apps. Multi-touch capacitive touchscreen provides elegantand powerful user interface. Security Enhanced Android operating system combined with Cisco's end-to-endsecurity features gives peace of mind to network administrators.


Test Topology and Environment MatrixWhat's New?

C H A P T E R 3Test Results Summary

• Cisco TelePresence Video Communication Server, page 19

• Cisco Jabber for iPhone and iPad, page 49

• Cisco Jabber for Android, page 54

• Cisco Jabber for Windows, page 56

• Cisco Jabber for Mac, page 63

• Cisco TelePresence Multipoint Control Unit, page 65

• Cisco TelePresence Management Suite, page 69

• Cisco TelePresence Conductor, page 73

• Cisco TelePresence Server, page 76

• Cisco Jabber Guest, page 80

• Cisco Collaboration Expressway, page 84

• Cisco IP Phone Validation, page 87

• Cisco Prime Collaboration, page 100

• Cisco Unified Communication System Upgrade / Migration Test, page 127

• Related Documentation, page 138

Cisco TelePresence Video Communication ServerDefectsStatusCall Component

FlowDescriptionTitleLogical ID


NilPassedTX9000 ->UnifiedCM -> CiscoDX70

Verify whether videocall is establishedsuccessfully betweenCisco TelePresenceTX9000 registeredwith Cisco UnifiedCommunicationsManager and CiscoDX70 registered withCisco UnifiedCommunicationsManager

Making videocall fromTX9000 toCisco DX70

UCJ10.6SPH2.VCS.G.001

NilPassedTX9000 ->UnifiedCM -> CiscoDX80

Verify whether videocall is establishedsuccessfully betweenCisco TelePresenceTX9000 registeredwith Cisco UnifiedCommunicationsManager and CiscoDX80 registered withCisco UnifiedCommunicationsManager

Making videocall fromTX9000 toCisco DX80


NilPassedTX9000 ->UnifiedCM -> CiscoDX70(Hold/Resume)

Verify whetherHold/Resume ofvideo call betweenCisco TelePresenceTX9000 and CiscoDX70 registered withCisco UnifiedCommunicationsManager workssuccessfully

Hold/Resumevideo call fromTX9000 toCisco DX70


NilPassedTX9000 ->UnifiedCM -> CiscoDX80(Hold/Resume)

Verify whetherHold/Resume ofvideo call betweenCisco TelePresenceTX9000 and CiscoDX80 registered withCisco UnifiedCommunicationsManager workssuccessfully

Hold/Resumevideo call fromTX9000 toCisco DX80



Test Results SummaryCisco TelePresence Video Communication Server

NilPassed500-32 -> UnifiedCM -> CiscoDX70 -> Transfer-> TX9000

Verify whether calltransfer from CiscoDX70 registered withCisco UnifiedCommunicationsManager to CiscoTelePresenceTX9000registered with CiscoUnifiedCommunicationsManager workssuccessfully

Call transferfrom CiscoDX70 toTX9000


NilPassed500-32 -> UnifiedCM -> CiscoDX80 -> Transfer-> TX9000

Verify whether calltransfer from CiscoDX80 registered withCisco UnifiedCommunicationsManager to CiscoTelePresenceTX9000registered with CiscoUnifiedCommunicationsManager workssuccessfully

Call transferfrom CiscoDX80 toTX9000


NilPassedEX90 -> UnifiedCM -> TX9000SX80 Codec ->Unified CM ->TX9000 ->Forward Busy ->Unified CM ->DX70

Verify whether CallForward Busy isworking for CiscoTelePresenceTX9000registered in CiscoUnifiedCommunicationsManager to CiscoDX70 registered inCisco UnifiedCommunicationsManager

Call forwardBusy forTX9000 toDX70 registeredin Unified CM


NilPassedEX90 -> UnifiedCM -> TX9000 ->Call Forward NoAnswer -> UnifiedCM -> DX80

Verify whether CallForward No Answercan be set in CiscoTelePresenceTX9000registered in CiscoUnifiedCommunicationsManager to CiscoDX80 registered inCisco UnifiedCommunicationsManager

Call ForwardNoAnswer inTX9000 toDX80 registeredin Unified CM




NilPassedDX70 -> UnifiedCM -> 500-32

Verify whether videocall fromCiscoDX70to Cisco TelePresenceSystem 500-32 bothregistered with CiscoUnifiedCommunicationsManager can beestablished

Making VideoCall from DX70to 500-32 bothregistered withUnified CM


NilPassedEX90 -> UnifiedCM -> DX70EX60 -> UnifiedCM -> DX70 ->Call Forward Busy-> Unified CM ->500-32

Verify whether CallForward Busy inCisco DX70 to CiscoTelePresence System500-32 bothregistered with CiscoUnifiedCommunicationsManager works

Call ForwardBusy fromDX70 to 500-32both registeredwith UnifiedCM


NilPassedEX90 -> UnifiedCM -> DX70 ->Call Forward All-> Unified CM ->500-32

Verify whether CallForward All in CiscoDX70 to CiscoTelePresence System500-32 bothregistered with CiscoUnifiedCommunicationsManager works

Call ForwardAllin DX70 to500-32 bothregistered withUnified CM



Verify whether videocall fromCiscoDX80to Cisco TelePresenceSystem 500-32 bothregistered with CiscoUnifiedCommunicationsManager can beestablished

Making VideoCall from DX80to 500-32 bothregistered withUnified CM


NilPassedEX90 -> UnifiedCM -> DX80 ->Hold/Transfer ->Unified CM ->500-32

Verify whether videocall from CiscoTelePresence SystemEX90 to Cisco DX80can be transferred toCisco TelePresenceSystem 500-32 bothregistered with CiscoUnifiedCommunicationsManager

Consultative calltransfer fromDX80 to 500-32both registeredwith UnifiedCM




NilPassedEX90 -> UnifiedCM -> DX80EX60 -> UnifiedCM -> DX80 ->Call Forward Busy-> Unified CM ->500-32

Verify whether CallForward Busy inCisco DX80 to CiscoTelePresence System500-32 bothregistered with CiscoUnifiedCommunicationsManager works

Call ForwardBusy fromDX80 to 500-32both registeredwith UnifiedCM


NilPassedEX90 -> UnifiedCM -> DX80 ->Call Forward NoAnswer -> UnifiedCM -> 500-32

Verify whether CallForward No Answerin Cisco DX80 toCisco TelePresenceSystem 500-32 bothregistered with CiscoUnifiedCommunicationsManager works

Call ForwardNoAnswer fromDX80 to 500-32both registeredwith UnifiedCM


NilPassedDX70 -> UnifiedCM -> EX90

Verify whether call isestablishedsuccessfully whenCisco DX70registered with CiscoUnifiedCommunicationsManager makes callto Cisco TelePresenceSystem EX90registered with CiscoUnifiedCommunicationsManager by URIdialing

URI dialingfrom DX70 toEX90


NilPassedDX80 -> UnifiedCM -> DX70

Verify whether call isestablishedsuccessfully whenCisco DX80registered with CiscoUnifiedCommunicationsManager makes callto Cisco DX70registered with CiscoUnifiedCommunicationsManager by URIdialing

URI dialingfrom DX80 toDX70




NilPassedSX80 Codec(PresentationSharing) ->Unified CM ->DX70

Verify whetherpresentation is sharedto Cisco DX70 fromCisco TelePresenceSX80 Codecregistered with CiscoUnifiedCommunicationsManager

Presentationsharing fromSX80 Codecregistered withUnified CM toDX70


NilPassedSX80 Codec(PresentationSharing) -> CiscoVCS -> SIP Trunk-> Unified CM ->DX70

Verify whetherpresentation is sharedto Cisco DX70registered with CiscoUnifiedCommunicationsManager from CiscoTelePresence SX80Codec registered withCisco TelePresenceVideoCommunicationServer

Presentationsharing fromSX80 Codecregistered withCisco VCS toDX70


NilPassedSX10 Quick Set ->Unified CM ->DX70

Verify whether theAAC-LD codec isused for the audio callbetween CiscoTelePresence SX10Quick Set and CiscoDX70 registered withCisco UnifiedCommunicationsManager

AAC-LDCodecfor the audio callbetween SX10Quick Set andDX70


NilPassedNAVerify whether theuser can login to SelfCare Portal of CiscoDX70 registered withCisco UnifiedCommunicationsManager

Login to SelfCare Portal ofDX70 user


NilPassedNAVerify whether theuser can add speeddial to Cisco DX70registered with CiscoUnifiedCommunicationsManager using SelfCare Portal

Adding speeddial for DX70using Self CarePortal




NilPassedNAVerify whether theuser can change ringsettings "when not oncall" for Cisco DX70registered with CiscoUnifiedCommunicationsManager using SelfCare Portal

Changing ringsettings "whennot on call" forDX70 using SelfCare Portal


NilPassedDX70 -> UnifiedCM -> DX80

Verify whether CiscoDX70 automaticallyflips the imagevertically and acts asdocument camerawhen camera is tilteddownwards facing adocument when in acall with Cisco DX80registered with CiscoUnifiedCommunicationsManager

Using DX70camera asDocumentCamera


NilPassedDX70(PresentationSharing) ->Unified CM ->SX80 Codec

Verify whetherpresentation is sharedfrom Cisco DX70 toCisco TelePresenceSX80 Codecregistered with CiscoUnifiedCommunicationsManager

Presentationsharing fromDX70 registeredwith UnifiedCM to SX80Codec


NilPassedSX10 Quick Set ->Unified CM ->DX70 & DX80(Shared Line)

Verify whether bothCisco DX70 andCisco DX80 whichare in Shared Lineand registered withCisco UnifiedCommunicationsManager rings whenmaking call fromCisco TelePresenceSX10 Quick Set

Make call fromSX10 Quick Setto shared line ofDX70 andDX80




NilPassedSX10 Quick Set ->Unified CM ->DX70 -> Hold ->DX80 -> Resume

Verify whether thecall which is on holdin CiscoDX70 can beresumed from CiscoDX80 registered withCisco UnifiedCommunicationsManager when bothare in shared line

Hold in DX70and resume fromDX80 whenboth are inshared line


NilPassedSX80 Codec ->Unified CM ->Cisco DX70

Verify whether audiocall is establishedsuccessfully betweenCisco TelePresenceSX80 Codecregistered with CiscoUnifiedCommunicationsManager and CiscoDX70 registered withCisco UnifiedCommunicationsManager

Making audiocall from SX80Codec to DX70


NilPassedSX80 Codec ->Unified CM ->Cisco DX80(Hold/Resume)

Verify whetherHold/Resume ofaudio call betweenCisco TelePresenceSX80 Codecregistered with CiscoUnifiedCommunicationsManager and CiscoDX80 registered withCisco UnifiedCommunicationsManager workssuccessfully

Hold/Resumeaudio call fromSX80 Codec toDX80




NilPassedCisco DX80 ->Unified CM -> SIPTrunk -> CiscoVCS -> EX90

Verify whether videocall is establishedsuccessfully betweenCisco DX80registered with CiscoUnifiedCommunicationsManager and CiscoTelePresence SystemEX90 registered withCisco TelePresenceVideoCommunicationServer

Making videocall from DX80to EX90registered withCisco VCS


NilPassedEX90 -> CiscoVCS -> SIP Trunk-> Unified CM ->Cisco DX70

Verify whether audiocall is establishedsuccessfully betweenCisco DX70registered with CiscoUnifiedCommunicationsManager and CiscoTelePresence SystemEX90 registered withCisco TelePresenceVideoCommunicationServer

Making audiocall from EX90registered withCisco VCS toDX70


NilPassedDX70(1) ->Unified CM1 ->SIP Trunk ->Unified CM2 ->DX70(2)

Verify whether videocall is establishedsuccessfully betweenCisco DX70(1)registered with CiscoUnifiedCommunicationsManager cluster 1 andCisco DX70(2)registered with CiscoUnifiedCommunicationsManager cluster 2

Makinginter-clustervideo callbetweenDX70(1) andDX70(2)


NilPassedDX80 -> UnifiedCM -> DX70(Hold) -> HoldReversion after 10secs

Verify whether holdreversion is workingsuccessfully in CiscoDX70 registered withCisco UnifiedCommunicationsManager

Hold reversionin Cisco DX80




NilPassedDX70 ( DocumentSharing ) ->Unified CM ->500-32

Verify whetherdocument is shared toCisco TelePresenceSystem 500-32 fromCisco DX70 usingcamera as documentcamera when both areregistered with CiscoUnifiedCommunicationsManager

Sharingdocument to500-32 fromDX70 usingdocumentcamera


NilPassedSX10 Quick Set ->Unified CM ->DX70 -> Park ->Unified CM ->500-32 -> Retrieve

Verify whether thecall with CiscoTelePresence SX10Quick Set is parked inCisco DX70 andretrieved from CiscoTelePresence System500-32, all areregistered with CiscoUnifiedCommunicationsManager

Call park atDX70 andretrieve from500-32



Verify whether audiocall between CiscoDX80 registered withCisco UnifiedCommunicationsManager and CiscoTelePresence System500-32 registeredwith Cisco UnifiedCommunicationsManager is workingsuccessfully

Making audiocall from DX80to 500-32


NilPassedDX70 -> UnifiedCM1 -> SIP Trunk-> Unified CM2 ->500-32

Verify whether videocall is establishedbetween Cisco DX70registered with CiscoUnifiedCommunicationsManager cluster 1 andCisco TelePresenceSystem 500-32registered with CiscoUnifiedCommunicationsManager cluster 2

Inter-clustervideo call fromDX70 to 500-32




NilPassedDX80 -> UnifiedCM -> DX70 ->HoldEX90 -> CiscoVCS -> SIP Trunk-> Unified CM ->DX80

Verify whether CiscoDX80, registeredwithCisco UnifiedCommunicationsManager can hold thecurrent call withCisco DX70registered with CiscoUnifiedCommunicationsManager and answersecond call fromCisco TelePresenceSystem EX90registered with CiscoTelePresence VideoCommunicationServer

Making secondcall to CiscoDX80 when oncall with DX70


NilPassedNAVerify whether CiscoTelePresence SX80Codec can beregistered as SIP andH.323 simultaneouslyin Cisco TelePresenceVideoCommunicationServer

SIP and H.323simultaneousregistration inSX80 Codec


NilPassedSX80 Codec(presentationpreview locally) ->Unified CM ->EX90

Verify whether thepresentation ispreviewed locally inCisco TelePresenceSX80 Codec when ina call with CiscoTelePresence SystemEX90 both registeredin Cisco UnifiedCommunicationsManager

Local preview ofpresentation inSX80 Codecregistered withUnified CMwhile in a call




NilPassedSX80 Codec(PresentationPreview Locally)-> Cisco VCS ->EX90

Verify whether thepresentation ispreviewed locally inCisco TelePresenceSX80 Codec when ina call with CiscoTelePresence SystemEX90 both registeredin Cisco TelePresenceVideoCommunicationServer

Local preview ofpresentation inSX80 Codecregistered withCisco VCSwhile in a call


NilPassedNAVerify whether thepresentation is notdisplayedautomatically aftersetting thepresentation selectionto Manual in CiscoTelePresence SX80Codec usingcommandxConfigurationVideoInput Connector 3PresentationSelection:Manual in xAPI

Setting thepresentationselection asManual in SX80Codec usingxAPI command


NilPassedNAVerify whether thepresentation isdisplayed in both themonitors of CiscoTelePresence SX80Codec registered inCisco UnifiedCommunicationsManager during outof call

Local preview ofpresentation inSX80 Codecdual displayduring out ofcall


NilPassedNAVerify whether thewarning is displayedin the monitor ofCisco TelePresenceSX80 Codecregistered in CiscoUnifiedCommunicationsManager when takingweb snapshots

Checking websnapshotwarning in SX80Codec displaywhen not in call




NilPassedSX80 Codec ->Unified CM ->EX90

Verify whether theweb snapshotwarningis displayed in themonitor of CiscoTelePresence SX80Codec when in a callwith CiscoTelePresence SystemEX90 both registeredin Cisco UnifiedCommunicationsManager

Checking websnapshotwarning in SX80Codec displayduring call


NilPassedNAVerify whether admingets warning in WebGUI of CiscoTelePresence SX80Codec registered withCisco UnifiedCommunicationsManager beforetaking the websnapshots

Checking adminwarning in WebGUI of SX80Codec beforetaking websnapshot


NilPassedNAVerify whether theeye icon is displayedin Cisco TelePresenceSX80 Codec duringactive monitor byadmin

Checking eyeicon in SX80Codec displayduring activemonitor byadmin


NilPassedSX10 Quick Set ->Unified CM ->SX80 Codec ->Add -> EX90(Audio)

Verify whetheradditional audio callwhenmultisite optionis turned off is addedfrom CiscoTelePresence SX80Codec registered withCisco UnifiedCommunicationsManager

Additional audiocall in SX80Codec when allvideoconnections areused




NilPassedSX80 Codec(PresentationSharing) ->Unified CM ->EX90

Verify whether thepresentation isdisplayed in onemonitor and video inother monitor ofCisco TelePresenceSX80 Codec duringpresentation sharingwith CiscoTelePresence SystemEX90 both registeredin Cisco UnifiedCommunicationsManager

Video call andpresentationsharing in SX80Codec (dualdisplay)registered withUnified CM


NilPassedSX80 Codec(PresentationSharing) -> CiscoVCS -> EX90

Verify whether thepresentation isdisplayed in onemonitor and video inother monitor ofCisco TelePresenceSX80 Codec duringpresentation sharingwith CiscoTelePresence SystemEX90 both registeredin Cisco TelePresenceVideoCommunicationServer

Video call andpresentationsharing in SX80Codec (dualdisplay)registered withCisco VCS


NilPassedEX60 (SIP) ->Cisco VCS ->SX80 Codec (SIP& H.323)

Verify whether callfrom CiscoTelePresence SystemEX60 registered asSIP to CiscoTelePresence SX80Codec registered withSIP and H.323 inCisco TelePresenceVideoCommunicationServer can beestablishedsuccessfully

Making SIP callto SX80 Codecwhen it isregistered withSIP and H323




NilPassedEX60 (H.323) ->Cisco VCS ->SX80 Codec (SIP& H.323)

Verify whether callfrom CiscoTelePresence SystemEX60 registered asH.323 to CiscoTelePresence SX80Codec registered withSIP and H.323 inCisco TelePresenceVideoCommunicationServer can beestablishedsuccessfully

Making H.323call to SX80Codec when it isregistered withSIP and H.323


NilPassedSX80 Codec ->Cisco VCS ->SX20 Quick SetSX80 Codec ->Add -> Cisco VCS-> MCU 5310 ->EX90

Verify whether theMultiway conferencein Cisco TelePresenceSX80 Codec withCisco TelePresenceSX20 Quick Set andCisco TelePresenceSystem EX90 workssuccessfully

Multiwayconference inSX80 Codecwith SX20Quick Set andEX90


NilPassedSX80 Codec ->Cisco VCS ->EX90SX80 Codec ->Add -> Cisco VCS-> SX10 Quick Set

Verify whether thetwo monitors areutilized for video ofthe participantsduring conference inCisco TelePresenceSX80 Codecregistered in CiscoTelePresence VideoCommunicationServer

MultisiteConference inSX80 Codecwith dualdisplayregistered inCisco VCS


NilPassedSX80 Codec ->Unified CM ->EX90SX80 Codec ->Add -> UnifiedCM -> SX10Quick Set

Verify whether thetwo monitors areutilized for video ofthe participantsduring conference inCisco TelePresenceSX80 Codecregistered in CiscoUnifiedCommunicationsManager

MultisiteConference inSX80 Codecwith dualdisplayregistered inUnified CM




NilPassedNAVerify whether admingets warning in 10seconds interval aftertaking web snapshotin Cisco TelePresenceSX80 Codec WebGUI

Checkingwarning foradmin in 10seconds intervalafter taking websnapshot inSX80 CodecWeb GUI


NilPassedNAVerify whether CDPmode can be set toON/OFF using xAPIof Cisco TelePresenceSystem EX90 usingcommandxConfigurationNetworkServicesCDP Mode: <Off,On>

On/OFF CDPmode in xAPI ofEX90


NilPassedNAVerify whether thecertificate checkermessage is displayedwhen discoveringCisco UnifiedCommunicationsManager with TLSverify mode is ON inCisco TelePresenceVideoCommunicationServer Control

Certificatecheckermessagein Cisco VCS-CwhendiscoveringUnified CMwith TLS verifymode is ON


NilPassedNAVerify whether thetraversal certificate ischecked by givingFQDN and TLSverify name in CiscoTelePresence VideoCommunicationServer Control

Secure traversaltest for CiscoVCS-C byspecifying TLSverify name


NilPassedNAVerify whether newPhoenix OSD isdisplayed in CiscoTelePresence SX20Quick Set monitorwhen paired withTouch 10"

Checking newPhoenix OSD inSX20 Quick Setpaired withTouch 10"




NilPassedNAVerify whether newPhoenix OSD isdisplayed in CiscoTelePresence SX20Quick Set monitorwhen paired withTouch 8"

Checking newPhoenix OSD inSX20 Quick Setpaired withTouch 8"


NilPassedNAVerify whether theremote support usercan add the build inupgrade folder ofSX20 Quick Set

Checking writeaccess forremote supportuser to Upgradefolder of SX20Quick Setregistered withUnified CM


NilPassedNAVerify whether theManual option set toPresentation Selectionmenu of CiscoTelePresence SX20Quick Set workssuccessfully

CheckingManual optionfor PresentationSelection Setting


NilPassedNAVerify whether themonitoring icontimeout in CiscoTelePresence SX20Quick Set displaywhen monitoring isinactive by the adminworks successfully

Checking fortime out ofmonitoring iconin SX20 QuickSet display after30 seconds ofactivemonitoring


NilPassedSX20 Quick Set ->Unified CM ->Integrator PackageC90 -> LocalPresentationPreview in SX20Quick Set

Verify whether theLocal PresentationPreview in CiscoTelePresence SX20Quick Set when in acall with CiscoTelePresence SystemIntegrator PackageC90 both registered inCisco UnifiedCommunicationsManager workssuccessfully

LocalPresentationPreview in SX20Quick Setregistered withUnified CMwhile in a call




NilPassedSX20 Quick Set ->Cisco VCS ->Integrator PackageC90 -> LocalPresentationPreview in SX20Quick Set

Verify whether theLocal PresentationPreview in CiscoTelePresence SX20Quick Set when in acall with CiscoTelePresence SystemIntegrator PackageC90 both registeredwith CiscoTelePresence VideoCommunicationserver workssuccessfully

LocalPresentationPreview in SX20Quick Setregistered withCisco VCSwhile in a call


NilPassedSX20 Quick Set ->Unified CM ->EX90SX20 Quick Set ->Add -> UnifiedCM -> IntegratorPackage C90 ->Local PresentationPreview in SX20Quick Set

Verify whether theLocal PresentationPreview in CiscoTelePresence SX20Quick Set when in aconferencewith CiscoTelePresence SystemEX90 and CiscoTelePresence SystemIntegrator PackageC90 all are registeredin Cisco UnifiedCommunicationsManager

LocalPresentationPreview in SX20Quick Setregistered withUnified CMduringconference


NilPassedNAVerify whether CDPmode can be set toON/OFF using xAPIof Cisco TelePresenceSX20Quick Set usingxConfigurationNetworkServicesCDP Mode: <Off,On> command

Setting CDPmode to On /Off in SX20Quick Set


NilPassedNAVerify whether theremote support usercan add the build inupgrade folder ofCisco TelePresenceMX300-G2

Checking writeaccess forremote supportuser to Upgradefolder ofMX300-G2




NilPassedSX10Quick Set ->Unified CM ->SX20 Quick SetSX10 Quick Set ->Add -> UnifiedCM -> SIP Trunk-> MCU 4510 ->EX90

Verify whetherAdhoc conferencefrom CiscoTelePresence SX10Quick Set registeredwith Cisco UnifiedCommunicationsManager to CiscoTelePresence SX20Quick Set and CiscoTelePresence SystemEX90 both registeredwith Cisco UnifiedCommunicationsManager can beestablished

Adhocconferencingfrom SX10Quick Setregistered withUnified CM


NilPassedNAVerify whether iPadcan be paired withCisco TelePresenceSX10 Quick Setregistered with CiscoUnifiedCommunicationsManager throughCisco Proximity

Cisco Proximitypairing of iPadwith SX10Quick Setregistered withUnified CM


NilPassediPad (Paired withSX10 Quick Set)-> Unified CM ->SX20 Quick Set

Verify whether videocall from iPad pairedwith CiscoTelePresence SX10Quick Set registeredwith Cisco UnifiedCommunicationsManager to CiscoTelePresence SX20Quick Set registeredwith Cisco UnifiedCommunicationsManager can beestablished throughCisco Proximity

Making videocall from iPadpaired withSX10 Quick Setregistered withUnified CM


NilPassedNAVerify whetheriPhone can be pairedwith CiscoTelePresence SX10Quick Set registeredwith Cisco UnifiedCommunicationsManager throughCisco Proximity

Cisco Proximitypairing ofiPhone withSX10 Quick Setregistered withUnified CM




NilPassediPhone (Pairedwith SX10 QuickSet) -> UnifiedCM -> SX20Quick Set

Verify whether videocall from iPhonepaired with CiscoTelePresence SX10Quick Set registeredwith Cisco UnifiedCommunicationsManager to CiscoTelePresence SX20Quick Set registeredwith Cisco UnifiedCommunicationsManager can beestablished throughCisco Proximity

Making videocall from iPhonepaired withSX10 Quick Setregistered withUnified CM


NilPassedSX10 Quick Set ->Unified CM ->SX20 Quick Set

Verify whether thecall can bedisconnected in CiscoTelePresence SX10Quick Set registeredwith Cisco UnifiedCommunicationsManager when thecall is ended in iPadthrough Ciscoproximity

Making callfrom SX10Quick Setregistered withUnified CM andending the callfrom iPadthrough CiscoProximity



Verify whether thecall can bedisconnected in CiscoTelePresence SX10Quick Set registeredwith Cisco UnifiedCommunicationsManager when thecall is ended iniPhone through Ciscoproximity

Making callfrom SX10Quick Setregistered withUnified CM andending the callfrom iPhonethrough CiscoProximity


NilPassedNAVerify whether CiscoTelePresence SX10Quick Set registeredwith Cisco UnifiedCommunicationsManager can belogged in as EM user

Logging inSX10 Quick Setas EM user




NilPassedSX10 Quick Set(EM User ) ->Unified CM ->SX20 Quick Set

Verify whether videocall from CiscoTelePresence SX10Quick Set logged inas EM user to CiscoTelePresence SX20Quick Set registeredwith Cisco UnifiedCommunicationsManager can beestablished

Making videocall from SX10Quick Setlogged in as EMuser


NilPassedSX10 Quick Set(EM User ) ->Unified CM ->SX20 Quick Set -> PresentationSharing

Verify whetherpresentation sharingfrom CiscoTelePresence SX10Quick Set logged inas EM user to CiscoTelePresence SX20Quick Set registeredwith Cisco UnifiedCommunicationsManager workssuccessfully

Presentationsharing fromSX10 Quick Setlogged in as EMuser



Verify whether theOverscan level set toHigh in CiscoTelePresence SX10Quick Set registeredwith Cisco UnifiedCommunicationsManager workssuccessfully

SettingOverscan levelto High in SX10Quick Setregistered withUnified CM



Verify whether theOverscan level set toMedium in CiscoTelePresence SX10Quick Set registeredwith Cisco UnifiedCommunicationsManager workssuccessfully

SettingOverscan levelto Medium inSX10 Quick Setregistered withUnified CM





Verify whether theOverscan level set toNone in CiscoTelePresence SX10Quick Set registeredwith Cisco UnifiedCommunicationsManager workssuccessfully

SettingOverscan levelto None in SX10Quick Setregistered withUnified CM


NilPassedNAVerify whetherwarning message isdisplayed in themonitor of CiscoTelePresence SX10Quick Set registeredin Cisco UnifiedCommunicationsManager when takingweb snapshots

Checking websnapshotwarning in SX10Quick Setdisplaywhen notin call


NilPassedNAVerify whether theadmin gets warningmessage in Web GUIof Cisco TelePresenceSX10 Quick Setregistered with CiscoUnifiedCommunicationsManager beforetaking the websnapshots

Ensuring thewarningmessage in WebGUI of SX10Quick Set priorto taking websnapshot


NilPassedNAVerify whether theeye icon is displayedin Cisco TelePresenceSX10 Quick Setduring activemonitoring by admin

Checking eyeicon in SX10Quick Setdisplay duringactivemonitoring byadmin




NilPassedSX10 Quick Set ->Unified CM ->Integrator PackageC90 -> LocalPresentationPreview in SX10Quick Set

Verify whether theLocal PresentationPreview in CiscoTelePresence SX10Quick Set when in acall with CiscoTelePresence SystemIntegrator PackageC90 both registered inCisco UnifiedCommunicationsManager workssuccessfully

LocalPresentationPreview in SX10Quick Setregistered withUnified CMwhile in a call


NilPassedSX10 Quick Set ->Unified CM ->EX90SX10 Quick Set ->Add -> UnifiedCM -> IntegratorPackage C90 ->Local PresentationPreview in SX10Quick Set

Verify whether theLocal PresentationPreview in CiscoTelePresence SX10Quick Set when in aconferencewith CiscoTelePresence SystemEX90 and CiscoTelePresence SystemIntegrator PackageC90 all are registeredin Cisco UnifiedCommunicationsManager

LocalPresentationPreview in SX10Quick Setregistered withUnified CMduringconference


NilPassedNAVerify whether CDPmode can be set toON/OFF using xAPIof Cisco TelePresenceSX10Quick Set usingxConfigurationNetworkServicesCDP Mode: <Off,On> command

Setting CDPmode to On /Off in SX10Quick Set


NilPassedNAVerify whether theremote support usercan add the build inupgrade folder ofCisco TelePresenceSX10 Quick Set

Checking writeaccess forremote supportuser to Upgradefolder of SX10Quick Set




NilPassedIntegrator PackageC90 (LocalPresentationPreview) ->Unified CM ->EX90

Verify whether theLocal PresentationPreview in CiscoTelePresenceIntegrator PackageC90 when in a callwith CiscoTelePresence SystemEX90 both registeredin Cisco UnifiedCommunicationsManager workssuccessfully

LocalPresentationPreview inIntegratorPackage C90registered withUnified CMwhile in a call


NilPassedIntegrator PackageC90 (LocalPresentationPreview) -> CiscoVCS -> EX90

Verify whether theLocal PresentationPreview in CiscoTelePresenceIntegrator PackageC90 when in a callwith CiscoTelePresence SystemEX90 both registeredwith CiscoTelePresence VideoCommunicationserver workssuccessfully

LocalPresentationPreview inIntegratorPackage C90registered withCisco VCSwhile in a call


NilPassedIntegrator PackageC90 (PresentationPreview) ->Unified CM ->EX90 -> Add ->Unified CM ->EX60

Verify whether theLocal PresentationPreview in CiscoTelePresenceIntegrator PackageC90 when in aconferencewith CiscoTelePresence SystemEX90 and CiscoTelePresence SystemEX60 all areregistered in CiscoUnifiedCommunicationsManager

LocalPresentationPreview inIntegratorPackage C90registered withUnified CMduringconference




NilPassedNAVerify whether CDPmode can be set toON/OFF using xAPIof Cisco TelePresenceIntegrator PackageC90 usingxConfigurationNetworkServicesCDP Mode: <Off,On> command

Setting CDPmode to On /Off in IntegratorPackage C90


NilPassedNAVerify whether theuser can add the buildin upgrade folder

Checking writeaccess forremote supportuser to Upgradefolder ofIntegratorPackage C90


NilPassedNAVerify whether theManual option set toPresentation Selectionmenu of CiscoTelePresenceIntegrator PackageC90 workssuccessfully

CheckingManual optionfor PresentationSelection Settingof IntegratorPackage C90


NilPassedEX90 -> CiscoVCS (Cluster) ->SX80 Codec ->Add -> Cisco VCS-> MCU ->Integrator PackageC90 (Multiway)

Verify whether theMultiway conferenceis workingsuccessfully whenCisco VideoTelePresenceCommunicationServer proxy 1 isdown for CiscoTelePresence SystemEX90, CiscoTelePresence SX80Codec and CiscoTelePresenceIntegrator PackageC90 and those areregistered to CiscoTelePresence VideoCommunicationServer proxy 2

Multiwayconferencewhencodec registersto Cisco VCSproxy 2

UCJ10.6PH2S.Video.SR.G.001



NilPassedEX90 -> CiscoVCS (Cluster) ->SX80 Codec ->Add -> Cisco VCS-> MCU -> EX60(Multiway)

Verify whether theMultiway conferenceis workingsuccessfully whenCisco TelePresenceVideoCommunicationServer proxy 1 isdown for CiscoTelePresence SystemEX90, CiscoTelePresence SX80Codec and CiscoTelePresence SystemEX60 and those areregistered to CiscoTelePresence VideoCommunicationServer proxy 2

Multiwayconferenceamong EX60,EX90 and SX80Codec whenregisters toCisco VCSproxy 2


NilPassedIntegrator PackageC90 -> Cisco VCS(Cluster) -> SX80Codec -> Add ->Cisco VCS ->MCU -> SX20Quick Set(Multiway)

Verify whether theMultiway conferenceis workingsuccessfully whenCisco TelePresenceVideoCommunicationServer proxy 1 isdown for CiscoTelePresenceIntegrator PackageC90, CiscoTelePresence SX80Codec and CiscoTelePresence SX20Quick Set and thoseare registered toCisco TelePresenceVideoCommunicationServer proxy 2

Multiwayconferenceamong SX80Codec,IntegratorPackage C90and SX20QuickSet when CiscoVCS proxy 1 isdown




NilPassedSX20 Quick Set(PresentationSharing) ->Unified CM ->SX10 Quick Set

Verify whether videoand presentation issent from CiscoTelePresence SX20Quick Set to CiscoTelePresence SX10Quick Set afterchanging the layout to‘Single’ in CiscoTelePresence SX20Quick Set, both areregistered with CiscoUnifiedCommunicationsManager

‘Single’presentationlayout in SX20Quick Setregistered withUnified CMduringpresentationsharing


NilPassedSX20 Quick Set ->Unified CM ->SX10 Quick Set(PresentationSharing)

Verify whether videoand presentation issent from CiscoTelePresence SX10Quick Set to CiscoTelePresence SX20Quick Set afterchanging the layout to‘Single’ in CiscoTelePresence SX20Quick Set, both areregistered with CiscoUnifiedCommunicationsManager

‘Single’presentationlayout for farend presentationin SX20 QuickSet registeredwith UnifiedCM


NilPassedSX20 Quick Set(PresentationSharing) -> CiscoVCS -> SX10Quick Set

Verify whether videoand presentation issent from CiscoTelePresence SX20Quick Set to CiscoTelePresence SX10Quick Set afterchanging the layout to‘Single’ in CiscoTelePresence SX20Quick Set, both areregistered with CiscoVideoCommunicationServer

‘Single’presentationlayout in SX20Quick Setregistered withCisco VCSduringpresentationsharing




NilPassedSX20 Quick Set ->Cisco VCS ->SX10 Quick Set(PresentationSharing)

Verify whether videoand presentation issent from CiscoTelePresence SX10Quick Set to CiscoTelePresence SX20Quick Set afterchanging the layout to‘Single’ in CiscoTelePresence SX20Quick Set, both areregistered with CiscoVideoCommunicationServer

‘Single’presentationlayout for farend presentationin SX20 QuickSet registeredwith Cisco VCS


NilPassedNATo Verify that user isable to assign thestatic IP address forTouch Panel 10”

Assign the staticIP address forTouch Panel 10”


NilPassedNAVerify whether thename displayscorrectly whenchange theconfiguration name inchange configurationsetting by usingremote controller inSX series endpoints

Save theConfigurationChanges usingRemote controland Touch Panelin SX seriesendpoints


NilPassedSX80 Codec ->Unified CM ->EX90

Verify whether thecall is establishedfrom CiscoTelePresence SX80Codec to CiscoTelePresence SystemEX90 by changingthe default MTU sizevalue in the SX80

Make a callfrom SX80Codec to EX90by changing theDefault MTUsize Value


NilPassedSX80 Codec ->Unified CM ->MX300G2

Verify whether thecall is establishedfrom CiscoTelePresence SX80Codec to CiscoTelePresenceMX300G2 bychanging the defaultMTU size value inCisco TelePresenceSX80 Codec

Make a callfrom SX80Codec toMX300G2 bychanging theDefault MTUsize Value




NilPassedSX10 Quick Set ->Unified CM ->MX300G2

Verify whether thecall is establishedfrom CiscoTelePresence SX10Quick Set to CiscoTelePresenceMX300-G2 bychanging the defaultMTU size value in theSX10 Quick Set

Make a callfrom SX10Quick Set toMX300-G2 bychanging theDefault MTUsize value


NilPassedSX10 Quick Set ->Unified CM ->MX200G2

Verify whether thecall is establishedfrom CiscoTelePresence SX10Quick Set to CiscoTelePresenceMX200-G2 bychanging the defaultMTU size value inSX10 Quick Set

Make a callfrom SX10Quick Set toMX200-G2 bychanging theDefault MTUsize value


NilPassedNAVerify whether theconference name canbe given with lessthan 5 Japanesecharacters in MCU4510

Givingconference namewith less thanfive Japanesecharacters inMCU 4510


NilPassedNAVerify whether theconference name canbe given with morethan 5 Japanesecharacters in MCU4510

Givingconference namewith more thanfive Japanesecharacters inMCU 4510


NilPassedNAVerify whether theconferences can besorted in ascendingorder in MCU 4510

Sorting theconferences inascending orderin MCU 4510


NilPassedNAVerify whether theconferences can besorted in descendingorder in MCU 4510

Sorting theconferences indescendingorder in MCU4510




NilPassedNAVerify whether thelist conferencedisplays the correctlist for the actual dateand conference fromthe previous datedoesn’t show underlist conference whena conference isscheduled with timezone UTC+10(Brisbane)

List Conferencefor selected daydisplays thecorrect list


NilPassedNAVerify whether thelist conferencedisplays the correctlist for the actual dateand conference fromthe previous datedoesn’t show underlist conference whena conference isscheduled with timezone UTC+12(Auckland,Wellington)

List Conferencefor selected daydisplays thecorrect list aftera conference isscheduled withtime zoneUTC+12(Auckland,Wellington)


NilPassedNAVerify whether serialnumber of CiscoTelePresenceTX9000can be obtained byweb GUI

Getting serialnumber ofTX9000 throughWeb GUI


NilPassedNAVerify whether serialnumber of CiscoTelePresence System500-32 can beobtained by CLI

Getting serialnumber of500-32 throughCLI


CSCus75009FailedNAVerify whether thelanguage of SX10Quick Set can bechanged to Japanesethrough SetupAssistant usingRemote Control RC6

Changing thelanguage ofSX10 Quick Setto Japanesethrough setupassistant usingremote controlRC6

UCJ10.6PH2S.VCS.G.096



CSCus76235FailedNAVerify whether thelanguage of SX10Quick Set can bechanged to Arabicthrough SetupAssistant usingRemote Control RC6

Changing thelanguage ofSX10 Quick Setto Arabicthrough setupassistant usingremote controlRC6

UCJ10.6PH2S.VCS.G.097

Cisco Jabber for iPhone and iPadDefectsStatusCall Component


NilPassedCJW -> Unified CM1-> SIP Trunk ->Unified CM2 -> CJI

Verify whetherdesktop share isreceiving inJabber for iPhoneduring inter sitecall from CJW toCJI via SIP Trunkusing BFCPsuccessfully

Check desktopshare isreceiving inJabber foriPhone whileusing BFCP

UCJ10.6Ph2S.CJI.G.001

NilPassedNAVerify contactsearch are donesuccessfully bysearching URI ofthe Jabbercontacts in CiscoJabber for iPhone

Search Jabbercontacts inJabber foriPhone usingcontact URI


NilPassedNAVerify chatmessages are sentsuccessfullybetween CiscoJabber for iPhoneand Cisco Jabberfor Windows

Send chats fromCisco Jabber foriPhone to Jabberfor Windows


NilPassedNAVerify group chatis happenedbetween CiscoJabber forWindows, CiscoJabber for iPhone,and Cisco Jabberfor Android

Make a groupchat with CiscoJabber forWindows, CiscoJabber forAndroid andCisco Jabber foriPhone



Test Results SummaryCisco Jabber for iPhone and iPad

NilPassedNAVerify files aresent successfullybetween CiscoJabber for iPhoneand Cisco JabberforWindows userwhile chatting

Send files whilechatting fromCisco Jabber foriPhone to CiscoJabber forWindows


NilPassedNAVerify profile editin Jabber foriPhone by addingnew profile photoof the user whensign-in usingWebExMessenger

Check profileedit in Jabberfor iPhone byadding newprofile photowhen login inWebExMessenger


NilPassedNAVerify capturesare sentsuccessfullybetween CiscoJabber for iPhoneand Cisco JabberforWindows userwhile chatting

Send captureswhile chattingfrom CiscoJabber foriPhone to CiscoJabber forWindows


NilPassedNAVerify profileimage is updatedsuccessfully inJabber for iPhoneby changing theexisting image ofthe user whensign-in usingWebEx account

Check profileedit in Jabberfor iPhone byediting theexisting profilephoto whenlogin usingWebExMessenger


NilPassedCJW -> Unified CM1-> SIP Trunk ->Unified CM2 ->CJIPad

Verify whetherdesktop share isreceiving inJabber for iPadduring inter sitecall from CJW toCJIPad via SIPTrunk usingBFCPsuccessfully

Check desktopshare isreceiving inJabber for iPadwhile usingBFCP

UCJ10.6Ph2S.CJIPad.G.001



NilPassedNAVerify contactsearch are donesuccessfully bysearching URI ofthe Jabbercontacts in CiscoJabber for iPad

Search Jabbercontacts inJabber for iPadusing contactURI


NilPassedNAVerify chatmessages are sentsuccessfullybetween CiscoJabber for iPadand Cisco Jabberfor Windows

Send chats fromCisco Jabber foriPad to Jabberfor Windows


NilPassedNAVerify group chatis happenedbetween CiscoJabber forWindows, CiscoJabber for iPad,and Cisco Jabberfor Android

Make a groupchat with CiscoJabber forWindows, CiscoJabber for iPadand CiscoJabber forAndroid


NilPassedNAVerify files aresent successfullybetween CiscoJabber for iPadand Cisco JabberforWindows userwhile chatting

Send files whilechatting fromCisco Jabber foriPad to CiscoJabber forWindows


NilPassedNAVerify profile editin Jabber for iPadby adding newprofile photo ofthe user whensign-in usingWebExMessenger

Check profileedit in Jabberfor iPad byadding newprofile photowhen login inWebExMessenger


NilPassedNAVerify capturesare sentsuccessfullybetween CiscoJabber for iPadand Cisco JabberforWindows userwhile chatting

Send captureswhile chattingfrom CiscoJabber for iPadto Cisco Jabberfor Windows




NilPassedNAVerify profileimage is updatedsuccessfully inJabber for iPad bychanging theexisting image ofthe user whensign-in usingWebEx account

Check profileedit in Jabberfor iPad byediting theexisting profilephoto whenlogin usingWebExMessenger


NilPassedNAVerify whetherJabber for iPhoneis displaying theactive directoryuser when it isoffline in thecontacts list afterit is added to thecontacts of Jabbersuccessfully

Contact list ofJabber shoulddisplay theactive directoryuser after it isadded to thecontacts ofJabber

UCJ10.6Ph2S.CJI.SR.002

NilPassedNAVerify whether allthe options whichis available underthe settings pageof the Jabber foriPhone has beenshownsuccessfully

Check theoptions underthe settings willbe displayproperly

UCJ10.6Ph2S.CJI.SR.005

NilPassedNAVerify whetherJabber for iPadhas to display themessage/notification"you added acontact to yourfavorites list"after the contactshas been added tothe favorites listof Jabbersuccessfully

Check themessage/notificationafter contact hasbeen added inthe favorites listof Jabber

UCJ10.6Ph2S.CJIPad.SR.006



NilPassedNAVerify whetherJabber for iPad isdisplaying theactive directoryuser when it isonline in thecontacts list afterit is added to thecontacts of Jabbersuccessfully

Contact list ofJabber shoulddisplay theactive directoryuser after it isadded to thecontacts ofJabber


NilPassedNAVerify whetherUser Namealready existsnotification has tobe shown whenagain add thealready addedusername in thecontacts list ofJabber for iPadsuccessfully

User Namealready existsnotification hasto be shownwhen usernameadded twice inthe contacts listof Jabber foriPad


NilPassedNAVerify whetherJabber for iPadstatus is showing"on a call" whenJabber for iPad 1made an activecall with Jabberfor iPad 2successfully

Jabber for iPadstatus should be"on a call" whenit is in an activecall


CSCut11162FailedNAVerify whethergroup chat inviteis coming inJapanese inJabber for iPhoneonce started agroup chat fromJabber forWindows toJabber for iPhoneand Jabber forAndroidSuccessfully

Check Groupchat invite iscoming inJapanese inJabber foriPhone




Cisco Jabber for AndroidDefectsStatusCall Component


NilPassedCJW -> UnifiedCM1 -> SIP Trunk-> Unified CM2 ->CJA

Verify whetherdesktop share isreceiving inJabber forAndroid duringinter site callfromCJW toCJAvia SIP Trunkusing BFCPsuccessfully

Check desktopshare isreceiving inJabber forAndroid whileusing BFCP

UCJ10.6Ph2S.CJA.G.001

NilPassedNAVerify contactnumber isupdatedsuccessfully inJabber forAndroid byediting theaddress of theuser when sign-inusing WebExaccount

Check profileedit in Jabber forAndroid byediting thecontact numberdetails whenlogin usingWebExMessenger


NilPassedNAVerify contactsearch are donesuccessfully bysearching URI ofthe jabbercontacts in CiscoJabber forAndroid

Search Jabbercontacts inJabber forAndroid usingcontact URI


NilPassedNAVerify profileaddress isupdatedsuccessfully inJabber forAndroid byediting theaddress of theuser when sign-inusing WebExaccount

Check profileedit in Jabber forAndroid byediting theaddress detailswhen login withWebExMessenger



Test Results SummaryCisco Jabber for Android

NilPassedNAVerify chatmessages are sentsuccessfullybetween ciscojabber for androidand Cisco Jabberfor Windows

Send chats fromCisco Jabber forAndroid toJabber forWindows


NilPassedNAVerify group chatis happenedbetween Ciscojabber forWindows, CiscoJabber foriPhone, andCiscoJabber forAndroid

Make a groupchat with CiscoJabber forWindows , CiscoJabber foriPhone andCisco Jabber forAndroid


NilPassedNAVerify files aresent successfullybetween ciscojabber for androidand Cisco JabberforWindows userwhile chatting

Send files whilechatting fromCisco Jabber forAndroid to CiscoJabber forWindows


NilPassedNAVerify profileedit in Jabber forAndroid byadding newprofile photo ofthe user whensign-in usingWebExMessenger

Check profileedit in Jabber forAndroid byadding newprofile photowhen login inWebExMessenger


NilPassedNAVerify capturesare sentsuccessfullybetween ciscojabber for androidand Cisco JabberforWindows userwhile chatting

Send captureswhile chattingfrom CiscoJabber forAndroid to CiscoJabber forWindows



Test Results SummaryCisco Jabber for Android

NilPassedNAVerify profileimage is updatedsuccessfully inJabber forAndroid bychanging theexisting image ofthe user whensign-in usingWebEx account

Check profileedit in Jabber forAndroid byediting theexisting profilephoto whenlogin withWebExMessenger


CSCut22052FailedNAVerify whetherSecret and AngelEmoticon isshowing in jabberfor Androidwhilesending fromjabber forwindows tojabber for iPhoneand Jabber forAndroid duringgroup chatSuccessfully

Check Secretand AngelEmoticon isshowing inJabber forAndroid


Cisco Jabber for WindowsDefectsStatusCall Component


NilPassedNAVerify location isdisplayedsuccessfully for theuser of CiscoJabber forWindows

Check locationdisplay inJabber forWindows

UCJ10.6Ph2S.CJW.G.020

NilPassedNAVerify FIPSsecurity pop up isdisplayed in Jabberfor Windows

Check FIPSsecurity pop upin Jabber forWindows



Test Results SummaryCisco Jabber for Windows

NilPassedNAVerify locationdetails arepublishedsuccessfully for theuser of CiscoJabber forWindows whilemoving fromCluster A toCluster B

Check locationpublication inJabber forWindowswhilemoving fromCluster A toCluster B


NilPassedNAVerify securitylabels aredisplayed in chatwindow of JabberforWindowswhilesending chats

Check IMsecurity labelsin Jabber forWindows


NilPassedNAVerify files aresent successfullyfrom CJW1 toCJW2 and CJW3when CJW1,CJW2, CJW3 arein group chat

Send files fromCisco Jabberfor Windowswhen CJW1,CJW2 andCJW3 are ingroup chat


NilPassedCJA -> UnifiedCM -> CJW

Verify calls are notallowed from CJAto Cisco Jabber forWindowswhen thestatus of Jabber forWindows is in "DoNot Disturb"

Make call fromCJA to CJWwhen CiscoJabber forWindows is in"Do NotDisturb" state


NilPassedNAVerify chats aresaved in Microsoftoutlook by savingthe chat messagesin Jabber forWindows

Chat fromCisco Jabberfor Windowsand save thechat inMicrosoftOutlook


NilPassedNAVerify alerts aredisplayed in JabberforWindowswhencontact hasbecome"Available" fromthe status "Offline/ Away / Do NotDisturb"

Alert whenuser status hasbecomeavailable inJabber forWindows




NilPassedNAVerify editedlocation details arepublishedsuccessfully for theuser of CiscoJabber forWindows

Edit locationpublication inJabber forWindows


NilPassedNAVerify locationdetails are notpublished afterdeleting thelocation detailsfrom the "location"page in Jabber forWindows

Delete locationpublication inJabber forWindows


NilPassedNAVerify chats withemoticons are sentvia security labelswhile sendingchats from Jabberfor Windows

Send chats withemoticonsthroughsecurity labelsfrom Jabber forWindows


NilPassedNAVerify FIPSconnection issueerror is displayedwhen Jabber forWindows islaunched with unsecure connection

Check FIPSconnectionissue whilelaunchingCisco JabberforWindows inFIPS mode


NilPassedNAVerify files aresent successfullyfrom CJW to CJAand CJM whenCJW, CJA andCJM are in groupchat

Send files fromCisco Jabberfor Windowswhen CJW,CJA and CJMare in groupchat


NilPassedNAVerify files aresent successfullyfrom CJW1 toCJW2 and CJMwhen CJW1,CJW2 and CJMare in persistentchat room

Send files fromCisco Jabberfor Windowswhen CJW1,CJW2 andCJM are inpersistent chat




NilPassedNAVerify participantsare removedsuccessfully whiledoing group chatin Jabber forWindows

Removeparticipantsfrom groupchat in Jabberfor Windows


NilPassedNAVerify CiscoJabber with thepop upmessage "Asoftware update isavailable" aredisplayedwhile wesigning into theJabber

CheckMandatoryupgrade whilesigning in theJabber forWindows


NilPassedNAVerify instantWebEx meetingfrom Cisco Jabberfor Windows A toCisco Jabber forWindows B isinitiatedsuccessfully

Instant WebExmeeting fromCisco Jabberfor Windows

UCJ10.6Ph2S.CJWWM.SR.201

NilPassedNAVerify CiscoJabber forWindows Ainitiate WebExmeetingwith CiscoJabber for Mac Aand check CiscoJabber for Macable to decline themeetingsuccessfully

Decline themeeting fromCisco Jabberfor Mac


NilPassedNAVerify thatmeeting details areviewed correctly inCisco Jabber forWindows B

Meeting detailsinMeetings tabin CJW

UCJ10.6Ph2S.CJMWM.SR.033



NilPassedNAVerify CiscoJabber forWindows Ainitiate WebExmeetingwith CiscoJabber forWindows B andcheck Cisco Jabberfor Windows Aable to share thescreen duringmeeting

Validatedesktop shareworks duringWebExmeeting inCJW


NilPassedNAVerify that CiscoJabber forWindows sharesfiles to CiscoJabber for Macduring WebExmeetingsuccessfully

Sharing filesfrom CJW toCisco Jabberfor Mac duringWebExmeeting


NilPassedNAVerify that CiscoJabber forWindows A are inWebEx meetingwith Cisco Jabberfor Windows Band Cisco Jabberfor Windows Aends the meetingsuccessfully

End theWebExmeeting fromCisco Jabberfor Windows


NilPassedNAVerify the messagein Cisco Jabber forMac WebExscreen when thehost (Cisco Jabberfor WindowsA)leaves themeeting

Validate themessage inCisco Jabberfor MacWebEx screenwhen the hostleaves themeeting




NilPassedNAVerify that CiscoJabber forWindows A (host)initiate WebExmeetingwith CiscoJabber forWindows B andCisco Jabber forWindows A passthe ball to CiscoJabber forWindows B andshares the file

Host passingthe ball toCisco Jabberfor Windows


NilPassedNAVerify that CiscoJabber forWindows Ainitiate instantWebEx meeting toCisco Jabber forWindows B andusers able to sendchat messagesduring WebExmeeting

Chat betweentwo users whenCJW A initiateinstant WebExmeeting toCJW B


NilPassedNAVerify thatJapanese name aredisplayed inCWMS user pagesuccessfully

Display ofJapaneseusername inCWMS


NilPassedNAVerify CiscoJabber forWindows Asuccessfullyinitiate WebExmeetingwith CiscoJabber forWindows B andvalidate the statusof the users

Start a WebExmeeting fromCJWA to CJWB and checkthe presencestatus

UCJ10.6Ph2S.CUP.SR.014

NilPassedNAVerify CiscoJabber forWindows initiatechat with CiscoJabber for Macsuccessfully andverify the presencestatus of both theusers

IM chatbetween CJWand CJM users




NilPassedNAVerify CiscoJabber forWindows initiatechat with CiscoJabber for iPadsuccessfully andverify the presencestatus of both theusers

Initiate IM chatbetween CJWand CJiPadusers andvalidatepresence status


NilPassedJabber forWindows ->Unified CM ->Cisco UnityConnection ->Jabber for iPhone

Verify whethervoice messagescan be sent fromJabber forWindows to Jabberfor iPhonesuccessfully

Send Voicemail fromJabber forWindows toJabber foriPhone

UCJ10.6Ph2S.CJW.SR.006

NilPassedJabber forWindows ->Unified CM ->Cisco UnityConnection ->Jabber for iPhone

Verify whetherMark as read/Markas unread can ableto do afterretrieved the voicemessages fromJabber forWindows to Jabberfor iPhonesuccessfully

Mark asread/Mark asunread can ableto do afterretrieved thevoicemessagesfrom Jabber forWindows toJabber foriPhone


NilPassedNAVerify whethercontacts which hasbeen added in thecreated contactgroup 1 can bemove to thecontact group 2 inthe Jabber forWindowssuccessfully

Move thecontacts fromone contactgroup toanother contactgroup in Jabberfor Windows


NilPassedNAVerify whetherAlert notificationwill be appearwhen the contactwhich has beenadded in thecreated contactgroup becomesavailable status inthe Jabber forWindowssuccessfully

Alert notifywhen thecontact whichhas been addedin the created




NilPassedNAVerify whethernewly createdcontact group canbe rename in theJabber forWindowssuccessfully

Rename thenew contactgroup namewhich iscreated inJabber forWindows


NilPassedNAVerify whethernew contact groupname can be addedin the Jabber forWindows and thenadd the users underthe group namesuccessfully

Create newcontact groupname and addthe users underthe group name


Cisco Jabber for MacDefectsStatusCall Component


NilPassedNAVerify user'spresence status isnot displayed inmy profile pageafter the user hasbeen logged in toCisco Jabber forMac withphone-only Mode

Check presencestatus shouldnot display inphone onlymode whileclicking viewmy profile

UCJ10.6Ph2S.CJM.G.002

NilPassedNAVerify presencestatus is notdisplayed incontacts page ofCisco Jabber forMac while addingnew Cisco Jabberfor Android user

Add contacts(which is in IM& Presencestate in CJA) toJabber for Macin Phone-onlymode


NilPassedCJM -> Unified CM-> Phone B

Verify callprocessing isestablishedbetween Jabberfor Mac and IPPhone inPhone-only mode

Make an intracluster call fromJabber for Macto DX650 inphone-onlymode



Test Results SummaryCisco Jabber for Mac

NilPassedNAVerify newcontacts are addedsuccessfully in thecontact list whileadding contactsusing customcontacts

Add newcontacts usingcustom contacts


NilPassedNAVerify displayname is displayedin Japanese whilechanging thecustom contactdisplay name inJapanese

Edit customcontact displayname inJapanese


NilPassedNAVerify user whichis created byMicrosoft Lync isable to login intoJabber for Mac

CheckMicrosoft Lyncusers login forCJM


NilPassedNAVerify chats aresent between Lyncuser of CiscoJabber for Macand Cisco Jabberfor windows user

Send chats fromCJMLync usersto CJW


NilPassedNAVerify userpresence status isnot displayed afterthe user has beenlogged in toJabber for Macwith phone-onlyMode

Check thepresence statusof the user inJabber for Macwith phone onlymode


NilPassedCJM -> Unified CM-> CJI/CJIP

Verify presencestatus is notdisplayed in CiscoJabber for Mac(Phone onlymode) whilemaking call fromCJM to IOSdevices

Make call fromCJM (which isin Phone onlymode) to IOSdevices (whichare in IM andPresencemode)



Test Results SummaryCisco Jabber for Mac

NilPassedNAVerify customcontacts aremoved from onecontact group(G1) to anothercontact group(G2)

Move customcontacts fromone group toanother group


NilPassedNAVerify selectedcustom contactsare removedsuccessfully fromthe contacts list

Removecontacts whichare createdusing customcontacts


NilPassedCJM -> Unified CM-> CJW

Verify desktopsharing is workedwhile establishingcall from CiscoJabber for Mac toCisco Jabber forwindows

Desktop sharingin CJM duringcall in progresswith CJW


NilPassedCJM -> UnifiedCM1 -> SIP Trunk-> Unified CM2 ->Phone B

Verify intercluster call isestablished fromCisco Jabber forMac to IP phonevia SIP trunk

Make an intercluster call fromCisco Jabber forMac to IPPhone


NilPassedNAVerify customstatus is changedwhile adding newcustom status forLync user inJabber for Mac

Check customstatus for Lyncusers in CJM


CSCut16237FailedNAVerify group chatinvitenotifications aredisplayingcorrectly in CiscoJabber for Mac

Title Checkgroup chatinvitenotification inCisco Jabber forMac


Cisco TelePresence Multipoint Control UnitDefectsStatusCall Component



Test Results SummaryCisco TelePresence Multipoint Control Unit

NilPassedNAVerify whetherthe conferencename can begiven with lessthan 5 Japanesecharacters inMCU5310whichuses CiscoTelePresenceVideoCommunicationServer as SIPRegistrar

Givingconferencename with lessthan fiveJapanesecharacters inMCU 5310

UCJ10.6PH2S.MCU.G.001

NilPassedNAVerify whetherthe conferencename can begiven with morethan 5 Japanesecharacters inMCU5310whichuses CiscoTelePresenceVideoCommunicationServer as SIPRegistrar

Givingconferencename withmore than fiveJapanesecharacters inMCU 5310


NilPassedNAVerify whetherthe conferencescan be sorted inascending orderin MCU 5310

Sorting theconferences inascendingorder in MCU5310


NilPassedNAVerify whetherthe conferencescan be sorted indescending orderin MCU 5310

Sorting theconferences indescendingorder in MCU5310




NilPassedSX10 Quick Set ->Unified CM -> SIPTrunk ->MCU4510

Verify whetherCiscoTelePresenceSX10 Quick Setregistered withCisco UnifiedCommunicationsManager can joinin a Meet meconference inCiscoTelePresenceMCU 4510successfully

Meet meconferencefrom SX10Quick Setregistered withUnified CM toMCU 4510


NilPassedSX80 Codec ->Unified CM -> SIPTrunk ->MCU4510

Verify whetherCiscoTelePresenceSX80 Codecregistered withCisco UnifiedCommunicationsManager can joinin a Meet meconference inCiscoTelePresenceMCU 4510

Meet meconferencefrom SX80Codecregistered withUnified CM toMCU 4510


NilPassedDX70 -> UnifiedCM -> SIP Trunk ->MCU 4510

Verify whetherCisco DX70registered withCisco UnifiedCommunicationsManager canparticipate inMeet meconference inCiscoTelePresenceMCU 4510successfully

Meet meconferencefrom DX70registered withUnified CM toMCU 4510




NilPassedDX80 -> UnifiedCM -> SIP Trunk ->MCU 4510

Verify whetherCisco DX80registered withCisco UnifiedCommunicationsManager canparticipate inMeet meconference inCiscoTelePresenceMCU 4510successfully

Meet meconferencefrom DX80registered withUnified CM toMCU 4510


NilPassedDX70 -> UnifiedCM -> SIP Trunk ->Cisco VCS ->MCU4510

Verify whetherCisco DX70registered withCisco UnifiedCommunicationsManager canparticipate inMeet meconference inCiscoTelePresenceMCU 4510registered withCiscoTelePresenceVideoCommunicationsServer using SIPRegistrar

Meet meconferencefrom DX70registered withUnified CM toMCU 4510registered withCisco VCSusing SIPRegistrar




NilPassedDX80 -> UnifiedCM -> SIP Trunk ->Cisco VCS ->MCU4510

Verify whetherCisco DX80registered withCisco UnifiedCommunicationsManager canparticipate inMeet meconference inCiscoTelePresenceMCU 4510registered withCiscoTelePresenceVideoCommunicationsServer using SIPRegistrarsuccessfully

Meet meconferencefrom DX80registered withUnified CM toMCU 4510registered withCisco VCSusing SIPRegistrar


Cisco TelePresence Management SuiteDefectsStatusCall Component


NilPassedCisco TMS ->MCU 4510 ->Cisco VCS ->EX90 -> SX80Codec -> SX10Quickset

Verify whether theExternally HostedConference usingCisco TelePresenceMCU 4510 workssuccessfully in CiscoTelePresenceManagement Suitefor endpointsregistered in CiscoTelePresence VideoCommunicationServer

ExternallyHostedConferenceusing MCU4510

UCJ10.6Ph2S.TMS.G.001


Test Results SummaryCisco TelePresence Management Suite

NilPassedCisco TMS ->MCU 4510 -> SIPTrunk -> UnifiedCM -> EX90 ->SX80 Codec ->SX10 Quickset

Verify whether theExternally HostedConference usingCisco TelePresenceMCU 4510 workssuccessfully in CiscoTelePresenceManagement Suitefor endpointsregistered in CiscoUnifiedCommunicationsManager

ExternallyHostedConferenceusing MCU4510 forendpointsregistered toUnified CM


NilPassedCisco TMS ->Cisco TS 7010 ->Cisco VCS ->EX90 -> SX80Codec -> SX10Quickset

Verify whether theExternally HostedConference usingCisco TelePresenceServer 7010 workssuccessfully in CiscoTelePresenceManagement Suitefor endpointsregistered in CiscoTelePresence VideoCommunicationServer

ExternallyHostedConferenceusing Cisco TS7010


NilPassedNAVerify whetherbooking confirmationemail is sent to allusers involved in theconference in CiscoTelePresenceManagement Suite

Bookingconfirmationemail messagein Cisco TMS


NilPassedCisco TMS ->Cisco VCS ->Conductor -> CiscoTS 7010 -> EX90(Main Participant)-> SX80 Codec ->SX10 QuickSetCisco TMS ->Cisco VCS ->Conductor -> CiscoTS 7010 -> EX90(Main Participant)-> SX10 QuickSet

Verify whether themain participantremains unchangedin a conferenceinitiated by SmartScheduler after aparticipant isremoved from theconference in CiscoTelePresenceManagement Suite

No change inMainParticipantafter removinga participantduringconference inCisco TMS




NilPassedCisco TMS ->Conductor -> CiscoTS 7010 -> CiscoVCS -> EX90(Main Participant)-> SX80 Codec ->SX10 QuickSetCisco TMS ->Conductor -> CiscoTS 7010 -> CiscoVCS -> EX90(Main Participant)-> SX80 Codec ->SX10 QuickSet ->SX20 QuickSet

Verify whether themain participantremains unchangedin a conferenceinitiated by SmartScheduler after aparticipant is addedto the conference inCisco TelePresenceManagement Suite

No change inMainParticipantafter adding aparticipantduringconference inCisco TMS


NilPassedNAVerify whetherwarning message isdisplayed afteradding a systemlicense of more than5000 systems inCisco TelePresenceManagement Suite

Systemlicenses limitedto 5000systems


NilPassedCisco TMS ->Conductor -> CiscoTS onVM ->CiscoVCS -> EX90 ->SX80 Codec ->SX10Quickset (4thparticipant shouldbe restricted)

Verify whether thenumber ofparticipants isrestricted to 3 for ascheduled conferencehosted by CiscoTelePresence Serveron VM and managedby CiscoTelePresenceConductor in CiscoTelePresenceManagement Suite

Restrictnumber ofparticipants to3 in ascheduledconferencehosted byCisco TS onVM managedby Conductor




NilPassedCisco TMS ->Conductor ->MCU4510 -> Cisco VCS-> EX90 -> SX80Codec -> SX10Quickset (4thparticipant shouldbe restricted)

Verify whether thenumber ofparticipants isrestricted to 3 for ascheduled conferencehosted by CiscoTelePresence MCU4510 and managedby CiscoTelePresenceConductor in CiscoTelePresenceManagement Suite

Restrictnumber ofparticipants to3 in ascheduledconferencehosted byMCU 4510managed byConductor


NilPassedNAVerify whether thepicture layout modecan be set duringbooking a conferencemanaged by CiscoTelePresenceConductor in CiscoTelePresenceManagement Suite

Picture LayoutMode for aconferencemanaged byConductor


NilPassedCisco TMS ->Conductor ->MCU4510 -> Cisco VCS-> EX90 -> SX80Codec -> SX10Quickset

Verify whether thelock/unlock for aconference hosted byCisco TelePresenceMCU 4510 andmanaged by CiscoTelePresenceConductor isavailable inConference ControlCenter of CiscoTelePresenceManagement Suite

Lock/Unlock aconference fora conferencehosted byMCU4510 andmanaged byConductor inConferenceControl Center


NilPassedCisco TMS ->Conductor ->MCU4510 -> Cisco VCS-> EX90

Verify whether themeeting endnotification forconferences hostedby CiscoTelePresence MCU4510 and managedby CiscoTelePresenceConductor are placedon the top center ofthe screen

Meeting endnotificationsfor conferencesmanaged byConductor inCisco TMS




NilPassedNAVerify whether theencryption optionkey installed in CiscoTelePresenceMX200-G2 is visiblein CiscoTelePresenceManagement Suite

Encryptionoption key ofMX200-G2visible in CiscoTMS


NilPassedNAVerify whether thePremium Resolutionoption key installedin CiscoTelePresenceMX200-G2 is visiblein CiscoTelePresenceManagement Suite

PremiumResolutionoption key ofMX200-G2visible in CiscoTMS


NilPassedNAVerify whether guestparticipant with aguest pin can beadded to theCollaborationMeeting Room underCisco TelePresenceManagement SuiteUser Portal

GuestParticipant inCollaborationMeeting Room


NilPassedNAVerify whetherchairpersonparticipant with achairperson pin canbe added to theCollaborationMeeting Room underCisco TelePresenceManagement SuiteUser Portal

ChairpersonParticipant inCollaborationMeeting Room


Cisco TelePresence ConductorDefectsStatusCall Component



Test Results SummaryCisco TelePresence Conductor

NilPassedNAVerify whether thecurrent userpassword isauthorized beforechanging theadministratorpassword in CiscoTelePresenceManagement Suite

Authenticationwhen changingadministratorpassword

UCJ10.6Ph2S.TC.G.001

NilPassedNAVerify whether thecurrent userpassword isauthorized beforecreating a new userin CiscoTelePresenceManagement Suite

Authenticationwhen creatingnew user


NilPassedNAVerify whetherTelePresence MCUpool in a servicepreference can bemarked forscheduling in CiscoTelePresenceConductor

Markscheduling forTelePresenceMCU pool in aServicePreference


NilPassedNAVerify whetherTelePresence Serverpool in a servicepreference can bemarked forscheduling in CiscoTelePresenceConductor

Markscheduling forTelePresenceServer pool in aServicePreference


NilPassedNAVerify whetherMCU 4510 markedfor scheduling in theTelePresence MCUService preference inCisco TelePresenceConductor is usedfor when schedulinga conference inCisco TelePresenceManagement Suite

MarkedschedulingMCU 4510Pool used forscheduling inConductor




NilPassedNAVerify whetherCisco TelePresenceServer 7010 markedfor scheduling in theTelePresence ServerService preference inCisco TelePresenceConductor is usedfor when schedulinga conference inCisco TelePresenceManagement Suite

MarkedschedulingCisco TS 7010Pool used forscheduling inConductor


NilPassedNAVerify whether guestparticipant detailsadded under CiscoTelePresenceManagement SuiteProvisioningExtension is visibleunder Status ->CollaborationMeeting Rooms inCisco TelePresenceConductor

GuestParticipantfromCollaborationMeeting Roomdisplayed inConductor


NilPassedNAVerify whetherchairpersonparticipant detailsadded under CiscoTelePresenceManagement SuiteProvisioningExtension is visibleunder Status ->CollaborationMeeting Rooms inCisco TelePresenceConductor

ChairpersonParticipantfromCollaborationMeeting Roomdisplayed inConductor


NilPassedCisco TMSPE ->CollaborationMeeting Room ->Conductor -> CiscoTS 7010 -> EX90(Host) -> SX10QuickSet (guest)

Verify whether guestcan be specified towait till the hostjoins the conferencein the CiscoTelePresenceConductorProvisioning APIusing CiscoTelePresence Server7010 as theconference bridge

Guest to waitfor a host tojoin theconference




NilPassedCisco TMSPE ->CollaborationMeeting Room ->Conductor -> CiscoTS 7010 -> SX10QuickSet (guest) ->EX90 (Host)

Verify whether guestcan be specified tojoins the conferencebefore the host doesin the CiscoTelePresenceConductorProvisioning APIusing CiscoTelePresence Server7010 as theconference bridge

Guest to jointhe conferencebefore the hostjoins


NilPassedNAVerify whether themenu path for IPsettings has beenchanged to System-> NetworkInterfaces -> IP inCisco TelePresenceConductor

Menu path forIP settings inConductor


NilPassedNAVerify whethermultiple SIP trunkdestinations can beadded forrendezvousconference in CiscoTelePresenceConductor

Support formultiple SIPtrunkdestinations


Cisco TelePresence ServerDefectsStatusCall Component



Test Results SummaryCisco TelePresence Server

NilPassedMX200-G2,MX300-G2(PresentationSharing) & EX90 ->Unified CM -> SIPTrunk -> Cisco VCS-> Cisco TS 7010

To verify that useris able to do meetme videoconferencebetween videoendpointsregistered withUnified CM andShare thePresentationwhilein VideoConference usingCiscoTelePresenceServer 7010registered withCisco VCS as aSIP Registrar

Meet me videoconferencebetween videoendpointsregistered withUnified CMand Share thePresentationwhile in VideoConference

UCJ10.6PH2S.TS.G.001

NilPassedMX300-G2,MX200-G2(PresentationSharing) & SX80Codec -> Cisco VCS-> Cisco TS 7010

To verify that useris able to do meetme videoconferencebetween videoendpointsregistered withCisco VCS andShare thePresentationwhilein VideoConference usingCiscoTelePresenceServer 7010registered withCisco VCS as aSIP Registrar

Meet me videoconferencebetween videoendpointsregistered withCiscoVCS andshare thepresentationwhile in videoconference




NilPassedSX10Quick Set (EMuser, PresentationSharing) -> UnifiedCM -> SIP Trunk ->Cisco TS 7010

To verify that useris able to initiatethe meet meconference fromSX10 Quick Setregistered withUnified CMusingEM enabled uservia CiscoTelePresenceServer 7010 andshare thepresentationwhilein videoconference

Initiate themeet meconferencefrom SX10Quick Setregistered withUnified CMusing EMenabled uservia Cisco TS7010 and sharethepresentationwhile in videoconference


NilPassedMX300-G2,MX200-G2(PresentationSharing) & SX80Codec (H.323) ->Cisco VCS -> CiscoTS 7010

To verify that useris able to initiatethemeetme videoconferencebetweenMX200-G2,MX300-G2 &SX80 Codecregistered withCisco VCS as aH.323 endpointsand sharing thepresentation

Initiate themeet me videoconferencebetween videoendpointsregistered withCisco VCS asa H.323endpoint andShare thePresentation


NilPassed8945 & SX80 Codec(PresentationSharing) -> UnifiedCM -> SIP Trunk ->Cisco TS 70108945 -> Unified CM-> DX80 ->Park/Retrieve

To verify that useris able to park themeet me videoconference fromCisco Unified IPPhone 8945 andretrieve theconference inDX80 Codecwhile sharing thepresentation usingCisco TS 7010

Park the meetme videoconferencefrom 8945registered withUnified CMand Retrievethe conferencefrom DX80Codec whilesharing thepresentation




NilPassed8945 & EX90(PresentationSharing) -> UnifiedCM -> SIP Trunk ->Cisco TS 70108945 -> Unified CM-> SX10 Quick Set(EM user) ->Park/Retrieve

To verify that useris able to park themeet me videoconference fromCisco Unified IPPhone 8945 andretrieve it on EMenabled SX10Quick Set whilesharing thepresentation viaCiscoTelePresenceServer 7010

Park the meetme videoconferencefrom 8945registered withUnified CMand Retrieve iton EM enabledSX10 QuickSet whilesharing thepresentation


NilPassedMX200-G2, SX10&SX80 ->Unified CM-> Conductor ->Cisco TelePresenceServer on VM

To verify that useris able to do meetme conferencebetweenMX200-G2, SX10Quick Set &SX80 Codec andcheck the exitlobby screenmessage afterdisconnectingconference

Make a meetme conferencebetweenMX200-G2,SX10 & SX80Codec andcheck the exitlobby screen


NilPassedMX200-G2, EX90&SX20 Quick Set ->Unified CM ->Conductor -> CiscoTelePresence Serveron VM

Verify that exitlobby screenmessage fordisconnectparticipants viaweb interface

Exit lobbyscreen forDisconnect viaWeb Interface


NilPassedCisco TMS ->Conductor -> CiscoTelePresence Serveron VM -> UnifiedCM -> MX200-G2,EX90&SX20QuickSet

Verify that exitlobby screenmessage fordisconnectscheduledconference

Exit lobbyscreen fordisconnectscheduledconference


NilPassedNAVerify whethernettap controls viaweb interface ofCiscoTelePresenceServer 7010works fine

Nettap controlsvia Webinterface ofCisco TS 7010




NilPassedMX200-G2 ->Unified CM -> SIPTrunk -> Cisco TS7010

Verify theenhanced onscreen messagebackground withCiscoTelePresenceServer 7010during a meet meconference call

Check theon-screenmessagebackground


NilPassedSX10 Quick Set,8831 & 7961 ->Unified CM -> SIPTrunk -> Cisco TS7010

Verify thatdisplaying iconfor number ofoff-screenparticipants usingCiscoTelePresenceServer 7010

Displayingicon fornumber ofoff-screenparticipantsusing CiscoTelePresenceServer 7010


NilPassedSX10 Quick Set ->Unified CM -> SIPTrunk -> Cisco TS7010

Verify thatdisplaying audioavatar symbol foraudio conferencefrom SX10 QuickSet using CiscoTS 7010

Make an audioconferencefrom SX10Quick Setusing Cisco TS7010


Cisco Jabber GuestDefectsStatusCall Component


NilPassedJabber guest client(Android) -> CiscoExpressway-E ->Cisco Expressway-C-> Unified CM ->MX300-G2

To Verify thatuser is able tomake a video callfrom Jabber guestclient on Androidto CiscoTelePresenceMX300-G2 viaCiscoExpressway-E

Make a videocall from Jabberguest client onAndroid toMX300-G2 viaCiscoExpressway-E

UCJ10.6PH2S.JG.G.001


Test Results SummaryCisco Jabber Guest

NilPassedJabber guest client(Android) -> CiscoExpressway-E ->Cisco Expressway-C-> Unified CM ->DX80

To Verify thatuser is able tomake a video callfrom Jabber guestclient on Androidto Cisco DX80via CiscoExpressway-E

Make a videocall from Jabberguest client onAndroid toDX80via CiscoExpressway-E



To Verify thatuser is able tomake a video callfrom Jabber guestclient on Androidto Cisco DX70via CiscoExpressway-E

Make a videocall from Jabberguest client onAndroid toDX70via CiscoExpressway-E


NilPassedJabber guest client(Android) -> CiscoExpressway-E ->Cisco Expressway-C-> Unified CM ->DX80 (PresentationSharing)

To Verify thatuser is able toshare Presentationin video callbetween Jabberguest client onAndroid andCisco DX80 viaCiscoExpressway-E

Presentationsharing in videocall betweenJabber guestclient onAndroidand DX80 viaCiscoExpressway-E


NilPassedJabber guest client(Android) -> CiscoExpressway-E ->Cisco Expressway-C-> Unified CM ->DX70 (PresentationSharing)

To Verify thatuser is able toshare Presentationin video callbetween Jabberguest client onAndroid andCisco DX70 viaCiscoExpressway-E

PresentationSharing in videocall betweenJabber guestclient onAndroidand DX70 viaCiscoExpressway-E



To Verify thatuser is able to doadhoc call fromJabber guestclient on Androidto Cisco DX80via CiscoExpressway-E

Adhoc video calllink to DX80from CiscoJabber GuestClient onAndroid





To Verify thatuser is able to doadhoc call fromJabber guestclient on Androidto Cisco DX70via CiscoExpressway-E

Adhoc video calllink to DX70from Ciscojabber GuestClient onAndroid


NilPassedJabber guest client(Android) -> CiscoExpressway-E ->Cisco Expressway-C-> Unified CM ->DX80 -> Transfer ->Unified CM ->DX70

To Verify thatuser is able tomake a call fromJabber guestclient on Androidto Cisco DX80and transfer a callto Cisco DX70via CiscoExpressway-E

Make a videocall from JabberGuest Client onAndroid toDX80and transfervideo call toDX70


NilPassedJabber guest client(Android), DX70 &DX80 -> CiscoExpressway-E ->Cisco Expressway-C-> Unified CM ->MCU 4510 -> MeetMe conference

To Verify thatuser is able tomake a meet meconference callfrom Jabber guestclient on Android,DX70 & DX80using CiscoTelePresenceMCU 4510 viaCiscoExpressway-E

Make a meet meconference callbetween Jabberguest client onAndroid, DX70& DX80 usingMCU 4510 viaCiscoExpressway-E


NilPassedJabber guest client(Android), DX80 &SX10 Quick Set ->Cisco Expressway-E-> CiscoExpressway-C ->Unified CM ->MCU5310 -> Meet Meconference

To Verify thatuser is able tomake a meet meconference callbetween Jabberguest client onAndroid, DX80&SX10 Quick Setusing CiscoTelePresenceMCU 5310 viaCiscoExpressway-E

Make a meet meconference callbetween Jabberguest client onAndroid, DX80& SX10 QuickSet using MCU5310 via CiscoExpressway-E




NilPassedJabber guest client(Android), DX80 &MX300-G2 -> CiscoExpressway-E ->Cisco Expressway-C-> Unified CM ->Cisco TS 7010 ->Meet Me conference

To Verify thatuser is able tomake a meet meconference callbetween Jabberguest client onAndroid, DX80&MX300-G2 usingCiscoTelePresenceServer 7010 viaCiscoExpressway-E

Make a meet meconference callbetween Jabberguest client onAndroid, DX80& MX300-G2using Cisco TS7010 via CiscoExpressway-E


NilPassedJabber guest client(Android),DX70(PresentationSharing) & DX80 ->Cisco Expressway-E-> CiscoExpressway-C ->Unified CM ->MCU4510 -> Meet Meconference

To Verify thatuser is able tomake a meet meconference callfrom Jabber guestclient on Android,DX70 & DX80using CiscoTelePresenceMCU 4510 viaCiscoExpressway-E

PresentationSharing while inmeet meconference callbetween Jabberguest client onAndroid, DX70& DX80 usingMCU 4510 viaCiscoExpressway-E


NilPassedJabber guest client(Android),DX80(PresentationSharing) & SX10Quick Set -> CiscoExpressway-E ->Cisco Expressway-C-> Unified CM ->MCU 5310

To Verify thatuser is able to doPresentationSharing while inmeet meconference callbetween Jabberguest client onAndroid, DX80&SX10 Quick Setusing CiscoTelePresenceMCU 5310 viaCiscoExpressway-E

PresentationSharing while inmeet meconference callbetween Jabberguest client onAndroid, DX80& SX10 QuickSet using MCU5310 via CiscoExpressway-E




NilPassedJabber guest client(Android), DX80 &MX300-G2(PresentationSharing) -> CiscoExpressway-E ->Cisco Expressway-C-> Unified CM ->Cisco TS 7010

To Verify thatuser is able to doPresentationSharing while inmeet meconference callbetween Jabberguest client onAndroid, DX80&MX300-G2 usingCiscoTelePresenceServer 7010 viaCiscoExpressway-E

PresentationSharing while inmeet meconference callbetween Jabberguest client onAndroid, DX80& MX300-G2using Cisco TS7010 via CiscoExpressway-E


Cisco Collaboration ExpresswayDefectsStatusCall Component


NilPassedEX60 -> Cisco VCSExpressway -> CiscoVCS -> Unified CM-> CiscoTelePresenceMX300-G2

Verify whethervideo call fromCisco TelePresenceSystem EX60registered inUnified CM viaCollaborationEDGE to CiscoTelePresenceMX300-G2 isestablishedsuccessfully andchecking SDP 183message throughcall trace

Making videocall from EX60registered inUnified CM viaCollaborationEDGE to CiscoTelePresenceMX300-G2 andchecking theSDP 183messagethrough calltrace

UCJ10.6PH2S.Edge.G.001


Test Results SummaryCisco Collaboration Expressway

NilPassedCisco TelePresenceEX60 -> Cisco VCSExpressway -> CiscoVCS -> Unified CM-> CiscoTelePresenceMX300-G2

Verify whethervideo call fromCisco TelePresenceSystem EX90registered inUnified CM viaCollaborationEDGE to CiscoTelePresenceMX300-G2 isestablishedsuccessfully andchecking SDP 183message throughcall trace

Making videocall from EX90registered inUnified CM viaCollaborationEDGE to CiscoTelePresenceMX300-G2 andchecking theSDP 183messagethrough calltrace


NilPassedEX90 (EM user) ->Cisco VCSExpressway -> CiscoVCS -> Unified CM-> EX60 ->Presentation Sharing

Verify whether thepresentationsharing from CiscoTelePresenceSystemEX90 loginas ExtensionMobility user andregistered withCisco UnifiedCommunicationsManager viacollaborationEDGE to CiscoTelePresenceSystem EX60works successfully

Presentationsharing fromEX90 login asEM user viaEDGE




NilPassedEX90 (EM user) ->Cisco VCSExpressway -> CiscoVCS -> UnifiedCM1 -> SIP Trunk-> Unified CM2 ->SX80 Codec ->Presentation Sharing

Verify whether thepresentationsharing from CiscoTelePresenceSystem EX90logged in asExtensionMobilityuser and registeredwith Cisco UnifiedCommunicationsManager cluster1via CollaborationEDGE to CiscoTelePresence SX80Codec registeredwith Cisco UnifiedCommunicationsManager cluster2through SIP trunkworks successfully

Makinginter-clustervideo call andsharingpresentationfrom EX90logged in asEM user


NilPassedEX90 (EM user) ->Cisco VCSExpressway -> CiscoVCS1 -> UnifiedCM -> SIP Trunk ->Cisco VCS2 ->SX80 Codec

Verify whether thevideo call fromCisco TelePresenceSystem EX90logged in asExtensionMobilityuser viaCollaborationEDGE to CiscoTelePresence SX80Codec registeredwith CiscoTelePresenceVideoCommunicationServer workssuccessfully

Making videocall from EX90login as EMuser via EDGEto SX80 Codecregistered withCisco VCS




NilPassedEX90 -> Cisco VCSExpressway -> CiscoVCS -> UnifiedCM1 -> SIP Trunk-> Unified CM2 ->SX80 Codec

Verify whether thevideo call fromCisco TelePresenceSystem EX90registered withCisco UnifiedCommunicationsManager cluster1via collaborationEDGE to CiscoTelePresence SX80Codec registeredwith Cisco UnifiedCommunicationsManager cluster2through SIP trunkworks successfully

Makinginter-clustervideo call fromEX90 viaEDGE


Cisco IP Phone Validation

Cisco IP PhonesDefectsStatusCall Component

flowDescriptionTitleLogical ID

NilPassedIP Phone A ->Unified CM1 -> IPPhone B

Verify that callon 88XX seriesIP Phone getsattendedautomaticallyusing AutoAnswer withheadset optionwhen headset isconnected to88XX series IPPhone

Answer thecall on 88XXseries IPPhone usingAuto Answerwith Headset

UCJ10.6Ph2S.CUCM.G.001


Test Results SummaryCisco IP Phone Validation

NilPassedIP Phone A ->Unified CM1 -> IPPhone B

Verify that callon 88XX seriesIP Phone getsattendautomaticallyusing AutoAnswer withSpeaker phoneoption whenSpeaker phoneis ON in 88XXseries IP Phone

Answer thecall on 88XXseries IPPhone usingAuto Answerwith Speakerphone


NilPassedIP Phone A ->Unified CM2 -> SIPTrunk -> CUBE ->SIP Trunk -> UnifiedCM1 -> IP Phone B

Verify that callon 88XX seriesIP Phonecoming throughCUBE havingSIP Trunk withUnified CM1and SIP Trunkwith UnifiedCM2 getsattendautomaticallyusing AutoAnswer withheadset optionwhen headset isconnected to88XX series IPPhone

Answer theinter-clustercall on 88XXseries IPPhone comingthroughCUBEhavingSIP Trunkwith UnifiedCM1 and SIPTrunk withUnified CM2using AutoAnswer withHeadsetoption



Test Results SummaryCisco IP Phones

NilPassedIP Phone A ->Unified CM2 -> ICTTrunk-> CUBE ->ICT Trunk ->Unified CM1 -> IPPhone B

Verify that callon 88XX seriesIP Phonecoming throughCUBE havingICT Trunk withUnified CM1and ICT Trunkwith UnifiedCM2 getsattendautomaticallyusing AutoAnswer withheadset optionwhen headset isconnected to88XX series IPPhone

Answer theinter-clustercall on 88XXseries IPPhone comingthroughCUBEhavingICT Trunkwith UnifiedCM1 and ICTTrunk withUnified CM2using AutoAnswer withHeadsetoption


NilPassedIP Phone A ->Unified CM -> IPPhone B -> UnifiedCM -> IP Phone C

Verify that callscoming to88XX series IPPhoneforwardingsuccessfully todestinationwhile using CallForward AllFeature

Forward thecalls comingto 88XXseries IPPhone usingCall ForwardAll Feature


NilPassedIP Phone A -> IPPhone B (9951) ->Unified CM1 -> SIPTrunk -> CUBE ->SIP Trunk -> UnifiedCM2 -> IP Phone C

Verify that callscoming throughCUBE havingSIP Trunk withUnified CM1and SIP Trunkwith UnifiedCM2 to 88XXseries IP Phoneforwardingsuccessfully todestinationwhile using CallForward AllFeature

Forward theinter-clustercalls comingthroughCUBEhavingSIP Trunkwith UnifiedCM1 and SIPTrunk withUnified CM2to 88XXseries IPPhone usingCall ForwardAll Feature




NilPassedIP Phone A -> IPPhone B (9951) ->Unified CM1 -> ICTTrunk -> CUBE ->ICT Trunk ->Unified CM2 -> IPPhone C

Verify that callscoming throughCUBE havingICT Trunk withUnified CM1and ICT Trunkwith UnifiedCM2 to 88XXseries IP Phoneforwardingsuccessfully todestinationwhile usingConditionalCall ForwardingFeature

Forward thecalls comingthroughCUBEhavingICT Trunkwith UnifiedCM1 and ICTTrunk withUnified CM2to 88XXseries IPPhone usingConditionalCallForwardingFeature



Verify that userable to park anactive call on88XX series IPPhone andretrieve theparked call onanother IPPhonesuccessfully

Park an activecall on 88XXseries IPPhone


NilPassedIP Phone A ->Unified CM1 -> SIPTrunk -> CUBE ->SIP Trunk -> UnifiedCM2 -> IP Phone B-> Unified CM2 ->IP Phone C

Verify that userable to park aninter clusteractive callcoming throughCUBE havingSIP Trunk withUnified CM1and SIP Trunkwith UnifiedCM2 on 88XXseries IP Phoneand retrieve theparked call onanother IPPhonesuccessfully

Park an intercluster activecall comingthroughCUBEhavingSIP Trunkwith UnifiedCM1 and SIPTrunk withUnified CM2on 88XXseries IPPhone





Verify that userable to Dparkan active call on88XX series IPPhone andretrieve theparked callusing Featurebuttonsuccessfully onanother IPPhone

Park an activecall on 88XXseries IPPhone usingassisteddirected callpark


NilPassedIP Phone A ->Unified CM -> IPPhone B

Verify that userable to redialthe mostrecently dialedphone numberfrom 88XXseries IP Phoneand connectionestablishedsuccessfully

Call the mostrecentlydialed Phonenumber from88XX seriesIP Phoneusing Redialbutton



Verify that userable to attendshared line callin 88XX seriesIP Phonesuccessfully

Attend sharedline call in88XX seriesIP Phone



Verify that usercan able tomake call from88XX series IPPhone to anyother IP Phoneusing SpeedDial Button

Place callfrom 88XXseries IPPhone usingSpeed DialButton




NilPassedIP Phone A ->Unified CM1 -> SIPTrunk -> CUBE ->SIP Trunk -> UnifiedCM2 -> IP Phone B

Verify that userable to makecall from 88XXseries IP Phoneto 9951 IPPhone throughCUBE havingSIP Trunk withUnified CM 1and having SIPTrunk withUnified CM 2using SpeedDial Button

Place callfrom 88XXseries IPPhone usingSpeed DialButton to9951 IPPhonethroughCUBEhavingSIP Trunkwith UnifiedCM 1 andhaving SIPTrunk withUnified CM 2



Verify that userable to transferthe call from88XX series IPPhone toanother numbersuccessfully

Transfer thecall from88XX seriesIP Phone toanothernumber



Verify that userable to swap thecalls availablein 88XX seriesIP Phone

Swap the callscoming to88XX seriesIP Phone



Verify that userable to makecalls from88XX series IPPhone usingWeb Dialer

Make callfrom 88XXseries IPPhone usingWeb Dialer



Allow a user toadd to aremotely activecall on a sharedline, using thebuilt-in bridgeat the targetdevice

Single ButtoncBarge froman IP Phone(88xx) to acall originatedby the sharedline




NilPassedIP Phone A ->Unified CM1 -> SIPTrunk -> UnifiedCM2 -> IP Phone B-> Unified CM2 ->Unity Connection

Verify that acall isredirected byImmediateDivert to avoice-messagingmail box that isspecified in thevoice-messagingprofileassociated withthe calling party

Inter-UnifiedCM Call withImmediateDivert byCalling Party



Verify that the88xx IP Phonehandles theDND feature ina Cisco UnifiedIP Phonesuccessfully.

Activate DoNot Disturbfeature on anIPPhone(88xx)



Verify that the88xx IP Phonehandles theDND feature ina Cisco UnifiedIP Phone withshared line IPphonessuccessfully

Activate DoNot Disturbfeature on ashared line



Verify theability to makea basic IP-to-IPcall afterlogging into theCisco UnifiedCall ManagerExtensionMobility

Basic IP-to-IPCallFunctionalityafter Logginginto UnifiedCall ManagerExtensionMobility


NilPassedNAVerifying theuser ID of alogged in EMuser in callmanagerdisplayingcorrect

Display ofEM user IDcorrectly inCUCM page




NilPassedIP Phone C ->Unified CM -> IPPhone A -> UnifiedCM -> IP Phone B

Verifying thatthe IP Phone(88xx) handlesthe hold/resumewhen in sharedlinesuccessfully

Put a call onhold when inshared lineand resumethe call


NilPassedIP Phone A ->Unified CM1 -> SIPTrunk -> UnifiedCM2 -> IP Phone B

To verify thatthe IP Phoneshandles the holdreversioninter-clustersuccessfully inset duration

Holdreversion -Inter clustercalls using IPPhones (88xx)via SIP Trunk



Verify that theCisco UnifiedIP Phones(88xx) handlesthe lineindicationsstatussuccessfullywhen in sharedline

Verify lineindicationstatus usingIP Phones(88xx) whenin shared line


NilPassedIP Phone A ->Unified CM ->Meet-me number ->Unified CM -> IPPhone B -> UnifiedCM -> IP Phone C ->Unified CM -> IPPhone D

Verify that thePhone D (88xxPhone) joins ameet meconference callwhere PhoneA,Phone B andPhone C isalready in aconference call

Call madefrom 88xxPhone to ameet meconferencenumber tojoin aconference


NilPassedNAVerify that thePhone B (88xxPhone) try tojoins a meet meconference callwhere theconference hosthas not yetinitiated theconference calland Phone Bhears a busytone

Call madefrom 88xxPhone to joinmeet meconferenceand busy toneheard





Verify that IPPhone (88xx)handles themutesuccessfullywhen in sharedline

Call to sharedIP Phones(88xx) andMute the call


NilPassedIP Phone A ->Unified CM ->Wireless IP Phone A(792x)

To verifywhether both88xx IP Phoneand 792xPhones areregistered andattempting acall from 88xxIP Phone to792xG.

Make callbetween IPPhone A(88xx) to792xG Phone


NilPassediPhone Client (CJI)-> Unified CM1 ->SIP Trunk -> UnifiedCM2 -> IP Phone A

Verify that88xx IP Phonehandles callwith iPhoneClient

Make aninter-clustercall via SIPTrunk froman iPad Clientto 88xx IPPhone


NilPassedAndroid Client(CJA) -> UnifiedCM1 -> SIP Trunk-> Unified CM2 ->IP Phone A

Verify that88xx IP Phoneshandlesinter-cluster callvia SIP Trunkwith AndroidClient

Make aninter-clustercall via SIPTrunk froman AndroidClient to 88xxIP Phones



Verify that thepark toast issuccessful onCisco IP Phones88xx while inon-hook

Park toast onCisco IPPhone 88xxduringon-hook


NilPassedIP Phone A ->Unified CM -> IPPhone B (Line2) ->Unified CM -> IPPhone C (Line2)

Verify whetherthe user canable to park andretrieve the callfrom line2 ofCisco IP Phone88xx

Call Park andRetrieval atline2 of CiscoIP Phone88xx

UCJ10.6Ph2S.IPPhone.SR.001



NilPassedIP Phone A ->Unified CM -> IPPhone B (SharedLine) -> Unified CM-> IP Phone C

Verify whetherthe user canable to park andretrieve the callfrom Cisco IPPhone 88xxwhen it is inshared line withthe other IPPhone

Call Park atCisco IPPhone 88xxwhen it is inShared Line


NilPassedIP Phone A ->Unified CM -> IPPhone B (SharedLine) -> Unified CM-> IP Phone C

Verify whetherthe user canable to view thecall history inCisco IP Phone88xx after callpark at Cisco IPPhone 88xxwhen it is inshared line

Check for callhistory inCisco IPPhone 88xxafter call parkwhen inshared line



Verify whetherthe DirectedCall Park BLFis configuredand monitoredin Cisco IPPhone 88xx

Directed CallPark BLF atCisco IPPhone 88xx



Verify whetherthe label createdfor DirectedCall Park BLFis successfullydisplayed inCisco IP Phone88xx

New Labelfor DirectedCall ParkBLF at CiscoIP Phone88xx



Verify whetherthe call historyshown on CiscoIP Phone isvalid when callis held at CiscoIP Phone 88xxwhen in sharedline

Check callhistory inCisco IPPhone 88xxduring holdwhen inshared line




NilPassedIP Phone A ->Unified CM -> IPPhone B (Line1) ->Unified CM -> IPPhone B (Line2) ->Unified CM -> IPPhone D

Verify whetherthe call historyshown on line1of Cisco IPPhone 88xx isvalid when callon both thelines are in heldstate

Check callhistory atline1 of CiscoIP Phone88xx whencalls on boththe lines areheld



Verify whetherthe held call isresumed inCisco IP Phone88xx when inshared line

Resume theheld callusing linebutton whenCisco IPPhone 88xx isin shared line



Verify whetherthe held call isresumed inCisco IP Phone88xx when inshared line withmultiple phones

Resume theheld callusing linebutton whenCisco IPPhone 88xx isin shared linewith multipleIP Phones



Verify whetherthe hold andresume on line1of Cisco IPPhone 88xx issuccessful whenin shared line

Hold andresume theshared linecall on Line1of Cisco IPPhone 88xxvia softkey



Verify whetherthe hold andresume onCisco IP Phone88xx issuccessful whenit is configuredwith multiplelines

Hold andresume thecall via softkey whenCisco IPPhone 88xx isconfiguredwith multiplelines




NilPassedIP Phone C ->Unified CM -> IPPhone A (SharedLine) -> IP Phone D

Verify that CallTransfer issuccessful fromone of the IPPhone 88xx inShared Line toother IP Phonein non-sharedline

Verify CallTransfer in88xx when inShared Line

UCJ10.6Ph2S.IPPHONE.SR.103

NilPassedIP Phone C ->Unified CM -> IPPhone A (SharedLine)IP Phone D ->Unified CM -> IPPhone A -> UnifiedCM -> IP Phone E

Verify that CallForward asBusy enabled inShared Linephones 88xxand forwardingthe call tospecifieddestination

Set CallForward asBusy in 88xxwhen inShared Line


NilPassedIP Phone E ->Unified CM -> IPPhone A (SharedLine)IP Phone F ->Unified CM -> IPPhone A -> UnifiedCM -> IP Phone C(Shared Line)

Verify whetherthe user is ableto set callforward in 88xxto other sharedline phoneswhen one of theshared linephones are busy

Set CallForward in88xx to otherShared LinePhone whenShared LinePhones areBusy


NilPassedIP Phone C ->Unified CM -> IPPhone A (SharedLine) -> UnityConnection -> IPPhone C

Verify whetherthe user is ableto leave avoicemail toPhone3 (88xx)when threephones in ashared line setall callforwarded tovoicemail

Leave avoicemail toShared Linephones whenCall ForwardAll toVoicemail setin one of theshared linephones (88xx)


NilPassedIP Phone C ->Unified CM -> IPPhone D -> IP PhoneA

Verify thebehavior whentwo SharedLine Phones(88xx) are insame PickGroup and pickup the call fromShared Linephone

Shared LinePhones (88xx)are in PickGroup




NilPassedIP Phone C ->Unified CM -> IPPhone A (SharedLine )IP Phone D ->Unified CM -> IPPhone A (SharedLine)

Verify the callbacknotification andcalls whenShared Linephones (88xx)are busy andcall back whenavailable.

Call Backwhen SharedLine Phones(88xx) arebusy


NilPassedIP Phone C ->Unified CM -> IPPhone E -> UnifiedCM -> IP Phone D(Line 2)

Verify Transferthe Call tosecond line inone of SharedLine Phones(88xx)

Transfer theCall to secondline in one ofShared LinePhones (88xx)


NilPassedIP Phone C ->Unified CM -> IPPhone A (SharedLine)

Make call toShared Linephone (88xx)by using speeddial

Initiate call toShared Linephone (88xx)by usingspeed dial


NilPassedReal IP Phone A ->Unified CM ->Shared Line DN (49Virtual Phones +Real IP Phone B)

Verify that theLine Status onReal IP Phoneis successfulwhen call madeto the SharedLineDN, whereDN shared withVirtual IPPhones

Line Status onReal IP Phonewhen callmade to theShared LineDN, whereDN sharedwith VirtualIP Phones

UCJ10.6Ph2S.Automation.G.001

NilPassedReal IP Phone A ->Unified CM ->Shared Line DN (49Virtual Phones +Real IP Phone B)

Verify that theLine Status onReal IP Phoneis successfulwhen call madeto the SharedLine DN isheld, where DNshared withVirtual IPPhones

Line Status onReal IP Phonewhen call isheld

UCJ10.6Ph2S.Automation.G.002



CSCus84536Failed78xx IP Phone ->Unified CM -> 88xxIP Phone

Verify whetherthe call forwarddetails aredisplayed in88xx phoneswhen aforwarded callis answered in88x phones

Call Forwarddetails in88xx phones


CSCus88792Failed78xx IP Phone ->Unified CM -> 88xxIP Phone -> UnifiedCM -> 9951 IPPhone

Verify whetherthe callconference toastis displayedcorrectly in88xx IP Phoneswhen 88xx IPPhone is inconference

Conferencetoastmessages in88xx IPPhones


CSCut22770FailedNAVerify theCisco WebDialer pagedisplay inJapaneseEnvironmentwhen makingcall to IPPhones usingWeb Dialer

Cisco WebDialer stringswhen makingcall from IPPhone usingWeb Dialer


Cisco Prime Collaboration

Cisco Prime Collaboration ProvisioningDefectsStatusDescriptionTitleLogical ID

NilPassedGo to Deploy -> UserProvisioning and verifywhether the user is ableto get the ordernotification after enablingthe Extension Mobilityservice in ServiceProvisioning page

Order notification forExtension Mobilityservice in ServiceProvisioning page

UCJ10.6Ph2S.CPC-PR.G.001


Test Results SummaryCisco Prime Collaboration

NilPassedGo to Deploy -> UserProvisioning and verifywhether the user is ableto add the User ID inJapanese language inUser Provisioning page

Adding new User ID inJapanese language inUser Provisioning page


NilPassedGo to Deploy -> UserProvisioning and verifywhether the user is ableto see the correct numberof remaining User IDafter deleting existingUser ID in UserProvisioning page

Check the total numberof User ID after User IDdeletion in UserProvisioning page


NilPassedGo to Deploy -> UserProvisioning and verifywhether the user is ableto enter message inJapanese language in usernote

Input the notes inJapanese language andcheck whether it isretrieved


NilPassedGo to Deploy -> UserProvisioning and verifywhether the user is ableto see the modified username after saving inSelf-Care

User name aftermodifying and saving inSelf-Care


NilPassedGo to Deploy -> UserProvisioning and verifywhether user is able tolaunch Self-Care optionby using quick viewanchor in UserProvisioning page

Launch Self-Care optionby using quick viewanchor in UserProvisioning page


NilPassedGo to Deploy -> UserProvisioning and verifywhether the user is ableto view the User ID is inascending order in UserProvisioning page

Check for the User ID isin ascending order


NilPassedGo to Deploy -> UserProvisioning and verifywhether the user is ablesee user role afterupdating user role inmange authorization roleoption in Manage Userpage

Check user role afterupdating in ManageUser page



Test Results SummaryCisco Prime Collaboration Provisioning

NilPassedGo to Deploy -> UserProvisioning and verifywhether the user is ableto close the User ID byusing close icon in UserID search box aftergetting the search result

Searching User ID andclose User ID by usingclose icon at User IDbox in UserProvisioning page


NilPassedGo to Deploy -> UserProvisioning and verifywhether the user is ableto select country by usingtoggle picker button inAdditional Settings underAdd User page

Select country usingtoggle picker button inAdditional Settingsunder Add User page


NilPassedGo to Deploy -> UserProvisioning and verifywhether the user is ableto Reset and Closecolumn option in UserProvisioning page

Reset and Close columnoption in UserProvisioning page


NilPassedGo to Deploy -> UserProvisioning and verifywhether the user is ableto swap the User IDmenu to last name menuand vice versa in UserProvisioning page

Swap the User ID menuto last name menu inUser Provisioning page


NilPassedGo to Deploy -> UserProvisioning and verifywhether the user is ableto get error notificationwhen alphabeticcharacters are entered inPin Management underUser Settings

Error notification whenalphabetic characters areentered in PinManagement underUserSettings


NilPassedGo to Deploy -> UserProvisioning and verifywhether the user is ableto select service area byusing toggle pickeroption

Select service area byusing toggle pickeroption in UserProvisioning page


NilPassedGo to Deploy -> UserProvisioning and verifywhether the user is ableto select only one UserID for new service inUser Provisioning page

Restriction of multipleUser ID in UserProvisioning page




NilPassedGo to Deploy -> UserProvisioning and verifywhether the user is ableto swap the User IDmenu to startedmenu andvice versa in UserProvisioning page

Swap the menu optionin bulk move status


NilPassedGo to Design > UserProvisioning Setup andverify whether the user isable to copy the existingservice area template inUser Provisioning page

Copying existingService Area templates


NilPassedGo to Deploy -> UserProvisioning and verifywhether the user is ableto get error notificationwhile entering nonnumeric values in Indexbox at Speed Dials optionunder Phone Settings

Error notification whileentering non numericcharacters in Index boxat Phone Settings


NilPassedGo to Deploy -> BatchProvisioning and verifywhether the user is ableto search an existingBatch Project name inBatch Provisioning page

Search an existing BatchProject name in searchbox


NilPassedGo to Administration ->System Configuration ->Phone Button Templatesand verify whether theuser is able to update theDefault Template for7911 Endpoint Type inPhone Button TemplateConfiguration page andsee the updated DefaultTemplate in PhoneButton TemplateConfiguration page

Update DefaultTemplate for 7911Endpoint Type in PhoneButton TemplateConfiguration page




NilPassedGo to Administration ->System Configuration ->Phone Button Templatesand verify whether theuser is able to update theDefault Template forAnalog Phone EndpointType in Phone ButtonTemplate Configurationpage and see the updatedDefault Template inPhone Button TemplateConfiguration page

Update DefaultTemplate for AnalogPhone Endpoint Type inPhone Button TemplateConfiguration page


NilPassedGo to Administration ->System Configuration ->Phone Button Templatesand verify whether theuser is able to update theDefault Template forCisco Jabber for AndroidPhone Endpoint Type inPhone Button TemplateConfiguration page andsee the updated DefaultTemplate in PhoneButton TemplateConfiguration page

Update DefaultTemplate for CiscoJabber for AndroidPhone Endpoint Type inPhone Button TemplateConfiguration page


NilPassedGo to Administration ->System Configuration ->Phone Button Templatesand verify whether theuser is able to update theDefault Template forCisco Jabber for iPhonePhone Endpoint Type inPhone Button TemplateConfiguration page andsee the updated DefaultTemplate in PhoneButton TemplateConfiguration page

Update DefaultTemplate for CiscoJabber for iPhone PhoneEndpoint Type in PhoneButton TemplateConfiguration page




NilPassedGo to Administration ->System Configuration ->Phone Button Templatesand verify whether theuser is able to update theDefault Template forCisco Jabber for DesktopEndpoint Type in PhoneButton TemplateConfiguration page andsee the updated DefaultTemplate in PhoneButton TemplateConfiguration page

Update DefaultTemplate for CiscoJabber for DesktopEndpoint Type in PhoneButton TemplateConfiguration page





















NilPassedGo to Administration ->Users and Device AccessManagement ->InfrastructureConfigurationPermissions and verifywhether the user is ableto update PermissionProfile Configuration andsee the updatedPermission Profile inInfrastructureConfigurationPermissions page

Update PermissionProfile Configurationafter adding inInfrastructureConfigurationPermissions page


NilPassedGo to Administration ->System Maintenance ->Logging and ShowTechand verify whether theuser is able to setApplication logging levelas high for Unified CMand browse the logs toview the requiredinformation

Set Unified CMApplication Logginglevel as high and browsethe logs


NilPassedGo to Administration ->System Maintenance ->Logging and ShowTechand verify whether theuser is able to setApplication logging levelas Normal for UnifiedCM and browse the logsto view the requiredinformation

Set Unified CMApplication Logginglevel as Normal andbrowse the logs


NilPassedGo to Administration ->System Maintenance ->Logging and ShowTechand verify whether theuser is able to setApplication logging levelas Detail for Unified CMand browse the logs toview the requiredinformation

Set Unified CMApplication Logginglevel as Detail andbrowse the logs




NilPassedGo to Administration ->System Maintenance ->Logging and ShowTechand verify whether theuser is able to setApplication logging levelas high for UnityConnection and browsethe logs to view therequired information

Set Unity ConnectionApplication Logginglevel as high and browsethe logs


NilPassedGo to Administration ->System Maintenance ->Logging and ShowTechand verify whether theuser is able to setApplication logging levelas Normal for UnifiedCM IM & Presence andbrowse the logs to viewthe required information

Set Unified CM IM andPresence ApplicationLogging level asNormal and browse thelogs


NilPassedGo to Administration ->System Maintenance ->Logging and ShowTechand verify whether theuser is able to set NICElogging level as high forUnified CM and browsethe logs to view therequired information

Set Unified CM NICELogging level as highand browse the logs


NilPassedGo to Administration ->System Maintenance ->Logging and ShowTechand verify whether theuser is able to set NICElogging level as Normalfor Unified CM andbrowse the logs to viewthe required information

Set Unified CM NICELogging level asNormal and browse thelogs


NilPassedGo to Administration ->System Maintenance ->Logging and ShowTechand verify whether theuser is able to set NICElogging level as Detail forUnified CM and browsethe logs to view therequired information

Set Unified CM NICELogging level as Detailand browse the logs




NilPassedGo to Administration ->System Maintenance ->Logging and ShowTechand verify whether theuser is able to set NICElogging level as Normalfor Unity Connection andbrowse the logs to viewthe required information

Set Unity ConnectionNICE Logging level asNormal and browse thelogs


NilPassedGo to Administration ->System Maintenance ->Logging and ShowTechand verify whether theuser is able to set NICElogging level as High forUnified CM IM &Presence and browse thelogs to view the requiredinformation

Set Unified CM IM andPresenceNICELogginglevel as High andbrowse the logs


NilPassedGo to Administration ->System Maintenance ->Logging and ShowTechand verify whether theuser is able to browse andcheck the associatedinformation in ApacheLogs for Unified CMapplication successfully

Browse and checkApache Logs forUnified CM


NilPassedGo to Administration ->System Maintenance ->Logging and ShowTechand verify whether theuser is able to browse andcheck the associatedinformation in PostgresLogs for Unified CMapplication successfully

Browse and checkPostgres Logs forUnified CM


NilPassedGo to Administration ->System Maintenance ->Logging and ShowTechand verify whether theuser is able to browse andcheck the associatedinformation in ApacheLogs for UnityConnection applicationsuccessfully

Browse and checkApache Logs for UnityConnection




NilPassedGo to Administration ->System Maintenance ->Logging and ShowTechand verify whether theuser is able to browse andcheck the associatedinformation in PostgresLogs for UnityConnection applicationsuccessfully

Browse and checkPostgres Logs for UnityConnection


NilPassedGo to Administration ->System Maintenance ->Logging and ShowTechand verify whether theuser is able to browse andcheck the associatedinformation in ApacheLogs for Unified CM IMand Presence applicationsuccessfully

Browse and checkApache Logs forUnified CM IM andPresence


NilPassedGo to Administration ->System Maintenance ->Logging and ShowTechand verify whether theuser is able to browse andcheck the associatedinformation in PostgresLogs for Unified CM IMand Presence applicationsuccessfully

Browse and checkPostgres Logs forUnified CM IM andPresence


NilPassedGo to Administration ->System Maintenance ->Logging and ShowTechand verify whether theuser is able to generateand download logs forDeployment Informationthrough Logging andShowTech page byselecting the Range

Generate and downloadlogs for DeploymentInformation by selectingDuration




NilPassedGo to Administration ->System Maintenance ->Logging and ShowTechand verify whether theuser is able to generateand download logs forOrder through Loggingand ShowTech page byselecting the Range

Generate and downloadlogs for Order byselecting Duration


NilPassedGo to Administration ->System Maintenance ->Logging and ShowTechand verify whether theuser is able to generateand download logs forService Action throughLogging and ShowTechpage by selecting theRange

Generate and downloadlogs for Service Actionby selecting Duration


NilPassedGo to Administration ->System Maintenance ->Logging and ShowTechand verify whether theuser is able to generateand download logs forSystem through Loggingand ShowTech page byselecting the Range

Generate and downloadlogs for System byselecting Duration


NilPassedGo to Administration ->System Maintenance ->Logging and ShowTechand verify whether theuser is able to generateand download logs forDeployment Informationthrough Logging andShowTech page byselecting the Range asnumber of days

Generate and downloadlogs for DeploymentInformation by selectingDuration as number ofdays




NilPassedGo to Administration ->System Maintenance ->Logging and ShowTechand verify whether theuser is able to generateand download logs forOrder through Loggingand ShowTech page byselecting the Range asnumber of days

Generate and downloadlogs for Order byselecting Duration asnumber of days


NilPassedGo to Administration ->System Maintenance ->Logging and ShowTechand verify whether theuser is able to generateand download logs forService Action throughLogging and ShowTechpage by selecting theRange as number of days

Generate and downloadlogs for Service Actionby selecting Duration asnumber of days


NilPassedGo to Administration ->System Maintenance ->Logging and ShowTechand verify whether theuser is able to generateand download logs forSystem through Loggingand ShowTech page byselecting the Range asnumber of days

Generate and downloadlogs for System byselecting Duration asnumber of days


NilPassedGo to Administration ->System Maintenance ->Updates and verifywhether the user is ableto add updated SSLCertificate for CiscoPrime CollaborationProvisioning throughApplication SoftwareUpdates page

Add updated SSLCertificate for CPCProvisioning




NilPassedGo to Design -> GettingStartedWizard and verifywhether the user is ableto add and sync all theusers created in LDAPusing Getting StartedWizard through CiscoPrime CollaborationProvisioning

Add and sync usersfrom LDAP usingGetting Started Wizardthrough CPCProvisioning


NilPassedGo to Design -> GettingStartedWizard and verifywhether the user enablesauto provisioningservices to particular Roleusing Getting StartedWizard and users createdusing the specified roleare getting the AutoProvisioned Services asdefault

Enable AutoProvisioning Services toparticular Role usingGetting Started Wizard


NilPassedGo to Design ->Infrastructure Setup andverify whether the user isable to add CiscoTelePresenceManagement Suite(TMS)using Infrastructure Setupthrough Cisco PrimeCollaborationProvisioning

Add TelePresenceManagementSuite(TMS) usingInfrastructure Setupthrough CPCProvisioning


NilPassedGo to Design ->Infrastructure Setup andverify whether the user isable to cross launch andview the informationabout Cisco TelePresenceManagement Suite(TMS)using InfrastructureConfiguration throughCisco PrimeCollaborationProvisioning

Cross launchTelePresenceManagementSuite(TMS) usingInfrastructureConfiguration throughCPC Provisioning




NilPassedGo to Design ->Infrastructure Setup andverify whether the user isable to add Generic IOSRouter usingInfrastructure Setupsuccessfully throughCisco PrimeCollaborationProvisioning

Add Generic IOSRouter usingInfrastructure Setupthrough CPCProvisioning


NilPassedGo to Design ->Infrastructure Setup andverify whether the user isable to add DirectoryServer(LDAP) usingInfrastructure Setup andcheck users are importedfrom LDAP to CiscoPrime CollaborationProvisioning after addedsuccessfully

Add DirectoryServer(LDAP) usingInfrastructure Setupthrough CPCProvisioning


NilPassedOn the Home page verifythat user is able to clickview Advanced Featureslink and view the detailsthrough Getting StartedWizard

View AdvancedFeatures list fromGetting Started Wizard


NilPassedOn the Home verify thatuser is able to click viewAdvanced Features linkand view the detailsthrough Getting StartedWizard using JapaneseEnvironment

View AdvancedFeatures list fromGetting Started Wizardusing JapaneseEnvironment


NilPassedOn the Home page verifythat user is able to addLicense to Cisco PrimeCollaborationProvisioning throughGetting Started Wizardsuccessfully

Add License to CPCProvisioning throughGetting Started Wizard




NilPassedGo to Deploy -> UserProvisioning and verifythat user is able to viewappropriate errormessageindication while selectinginvalid file format forimport users option underUser Provisioning page

Error Messageindication whileselecting invalid fileformat for import usersthrough UserProvisioning page


NilPassedGo to Deploy -> UserProvisioning and verifythat end user is able toview the appropriate errormessage indication whilecreating English User IDwith special charactersthrough UserProvisioning page

Error messageindication while createEnglish User ID withspecial characters


NilPassedGo to Deploy -> UserProvisioning and verifythat end user is able toview the appropriate errormessage indication whilecreating JapaneseUser IDwith special charactersthrough UserProvisioning page

Error messageindication while createJapanese User ID withspecial characters


Cisco Prime Collaboration AssuranceDefectsStatusDescriptionTitleLogical ID

NilPassedGo to Operate -> DeviceWork Center and verifywhether user is able to viewall the associated VMs ofESX Server using theMaximized 360 view of ESXServer

Checking all theavailable VMs underESX Server usingMaximized 360 view

UCJ10.6Ph2S.CPC-AS.G.001

NilPassedGo to Operate -> DeviceWork Center and verifywhether user is able to viewthe remaining VMs afterdeleting a VM andrediscovering the ESXServerusing the Maximized 360view of ESX Server

Remaining VMsunder ESX Serverafter deleting a VM



Test Results SummaryCisco Prime Collaboration Assurance

NilPassedGo to Home -> OpsView ->Availability Summary andverify whether user is able tolaunch the 360 view from theOpsView page under ServiceAvailability for differentdevice groups

Launching 360 viewfrom the OpsViewpage under ServiceAvailability fordifferent devicegroups


NilPassedGo to Home -> OpsView ->Availability Summary andverify whether user is able tocross launch AssociatedPhones of CME groupmembers from 360 view

Cross launchingAssociated Phones ofCME group membersfrom 360 view underOpsView


NilPassedGo to Home -> OpsView ->Availability Summary andverify whether user is able tocross launch ConnectivityDetails page of CUC groupmembers from 360 view

Cross launchingConnectivity Detailspage of CUC groupmembers from 360view under OpsView


NilPassedGo to Home -> OpsView ->Availability Summary andverify whether user is able toviewInsufficientFreeHardDiskAlarm on 360 view of ESXServer

InsufficientFreeHardDiskAlarm on 360 view ofESX Server underOpsView page


NilPassedGo to Home -> OpsView ->Availability Summary andverify whether user is able tolaunch the Maximized 360view from OpsView pageunder Service Availability fordifferent device groups

LaunchingMaximized360 view from theOpsView page underService Availabilityfor different devicegroups


NilPassedGo to Home -> OpsView ->Availability Summary andverify whether user is able tolaunch Alarms from theOpsView page under ServiceAvailability for differentdevice groups

Launching Alarmsfrom the OpsViewpage under ServiceAvailability fordifferent devicegroups


NilPassedGo to Home -> OpsView ->Availability Summary andverify whether user is able toping different devices usingMaximized 360 viewlaunched from ServiceAvailability

Pinging devices usingMaximized 360 viewlaunched fromAvailability Summary




NilPassedGo to Home -> OpsView ->Availability Summary andverify whether user is able toget the Trace Route fordifferent devices from theirMaximized 360 view pagelaunched from ServiceAvailability

Trace Route fordifferent devices fromMaximized 360 viewfrom ServiceAvailability


NilPassedGo to Home -> OpsView andverify whether user is able tocross launch the cluster viewof the cluster under theOpsView on Home Page

Cross launch to thecluster view of thecluster on Home Page


NilPassedGo to Home -> OpsView andverify whether user is able tosee the Topology of thatcluster after cross launchingthe cluster view by clickingthe Topology tab

Checking Topology ofa cluster after crosslaunching cluster view


NilPassedGo to Home -> OpsView ->Cluster -> Topology andverify whether user is able toget the view as Fit to Screenafter selecting the Fit toScreen option in CircularLayout

Fit to Screen optionon the Topology Viewpage in CircularLayout


NilPassedGo to Home -> OpsView ->Cluster -> Topology andverify whether user is able toget the actual size of theTopology View afterselecting the Actual Sizeoption in Circular Layout

Actual size of theTopology View pagein Circular Layout


NilPassedGo to Home -> OpsView ->Cluster -> Topology andverify whether user is able tozoom in the Topology Viewafter selecting the Zoom Inoption in Circular Layout

Checking the Zoom Inoption on theTopology View pagein Circular Layout


NilPassedGo to Home -> OpsView ->Cluster -> Topology andverify whether user is able tozoom out the Topology Viewafter selecting the Zoom Outoption in Circular Layout

Checking the ZoomOut option on theTopology View pagein Circular Layout




NilPassedGo to Home -> OpsView ->Cluster -> Topology andverify whether user is able toget the view as Fit to Screenafter selecting the Fit toScreen option in HierarchicLayout

Fit to Screen optionon the Topology Viewpage in HierarchicLayout


NilPassedGo to Home -> OpsView ->Cluster -> Topology andverify whether user is able toget the actual size of theTopology View afterselecting the Actual Sizeoption in Hierarchic Layout

Actual size of theTopology View pagein Hierarchic Layout


NilPassedGo to Home -> OpsView ->Cluster -> Topology andverify whether user is able tozoom in the Topology Viewafter selecting the Zoom Inoption in Hierarchic Layout

Checking the Zoom Inoption on theTopology View pagein Hierarchic Layout


NilPassedGo to Home -> OpsView ->Cluster -> Topology andverify whether user is able tozoom out the Topology Viewafter selecting the Zoom Outoption in Hierarchic Layout

Checking the ZoomOut option on theTopology View pagein Hierarchic Layout


NilPassedGo to Home -> OpsView ->Cluster -> Topology andverify whether user is able toget the view as Fit to Screenafter selecting the Fit toScreen option in DistributedLayout

Fit to Screen optionon the Topology Viewpage in DistributedLayout


NilPassedGo to Home -> OpsView ->Cluster -> Topology andverify whether user is able toget the actual size of theTopology View afterselecting the Actual Sizeoption in Distributed Layout

Actual size of theTopology View pagein Distributed Layout


NilPassedGo to Home -> OpsView ->Cluster -> Topology andverify whether user is able tozoom in the Topology Viewafter selecting the Zoom Inoption in Distributed Layout

Checking the Zoom Inoption on theTopology View pagein Distributed Layout




NilPassedGo to Home -> OpsView ->Cluster -> Topology andverify whether user is able tozoom out the Topology Viewafter selecting the Zoom Outoption in Distributed Layout

Checking the ZoomOut option on theTopology View pagein Distributed Layout


NilPassedGo to Home -> OpsView andverify whether user is able tosee the Cisco UnifiedCommunications Manager'scluster available on the HomePage under the OpsView

Unified CM cluster'savailability on theHome Page


NilPassedGo to Home -> OpsView andverify whether user is able tosee the Cisco TelePresenceVideo CommunicationServer's cluster available onthe Home Page under theOpsView

Cisco TelePresenceVideoCommunicationServer cluster'savailability on theHome Page


NilPassedGo to Home -> OpsView ->Cluster and verify whetheruser is able to see thetopology of Cisco UnifiedCommunications Managerfrom the Topology tab

View the topology ofUnified CM's cluster


NilPassedGo to Home -> OpsView ->Cluster and verify whetheruser is able to see thetopology of CiscoTelePresence VideoCommunication Server fromthe Topology tab

View the topology ofCisco TelePresenceVideoCommunicationServer's cluster


NilPassedGo to Home -> OpsView ->Cluster -> Endpoint byDevice Pool and verifywhether user is able to viewthe summary of phones in thecluster at the device poollevel

View the summary ofphones in the clusterat the device poollevel from theEndpoint by DevicePool tab


NilPassedGo to Home -> OpsView ->Cluster -> Device Search andverify whether user is able tosearch registered phonesusing Search Criteria

Searching registeredphones under DeviceSearch tab




NilPassedGo to Home -> OpsView ->Cluster -> Device Search andverify whether user is able tosearch unregistered phonesusing Search Criteria

Searchingunregistered phonesunder Device Searchtab


NilPassedGo to Home -> OpsView ->Cluster -> Device Search andverify whether user is able tosearch Rejected phones usingSearch Criteria

Searching Rejectedphones under DeviceSearch tab


NilPassedGo to Home -> OpsView ->Cluster -> Device Search andverify whether user is able tosearch Any Status(ExceptUnknown) phones usingSearch Criteria

Searching AnyStatus(ExceptUnknown) phonesunder Device Searchtab


NilPassedGo to Operate -> UtilizationMonitor and verify whetheruser is able to see the TrunkGroup dashlet is available

Trunk Group dashlet'savailability underUtilization Monitor


NilPassedGo to Operate -> UtilizationMonitor and verify whetheruser is able to see the RouteGroup Utilization dashlet isavailable

Route GroupUtilization dashlet'savailability underUtilization Monitor


NilPassedGo to Operate -> UtilizationMonitor and verify whetheruser is able to see the TrunkGroup Utilization dashlet isavailable

Trunk GroupUtilization dashlet'savailability underUtilization Monitor


NilPassedGo to Operate -> UtilizationMonitor and verify whetheruser is able to see theLocation CAC BandwidthUtilization dashlet isavailable

Location CACBandwidthUtilizationdashlet's availabilityunder UtilizationMonitor


NilPassedGo to Operate -> UtilizationMonitor and verify whetheruser is able to see theTelePresence Endpointdashlet is available

TelePresenceEndpoint dashlet'savailability underUtilization Monitor


NilPassedGo to Operate -> UtilizationMonitor and verify whetheruser is able to see theConferencingDevices dashletis available

ConferencingDevicesdashlet's availabilityunder UtilizationMonitor




NilPassedGo to Operate -> UtilizationMonitor and verify whetheruser is able to see the LicenseUsage dashlet is available

License Usagesdashlet's availabilityunder UtilizationMonitor


Cisco Prime Collaboration AnalyticsDefectsStatusDescriptionTitleLogical ID

NilPassedGo to Analyze -> CapacityAnalysis -> Location CACBandwidth Utilization and verifywhether user can see the 100%Utilization under Location CACBandwidth Utilization dashlet

Checking LocationCAC BandwidthUtilization dashletfor 100% Utilization

UCJ10.6Ph2S.CPC-AN.G.001

NilPassedGo to Analyze -> CapacityAnalysis -> Location CACBandwidth Utilization and verifywhether user can see Last 28Days data under Location CACBandwidth Utilization dashlet

Filtering LocationCAC BandwidthUtilization dashletfor Last 28 Days


NilPassedGo to Analyze -> ServiceExperience -> Top NCallers andverify whether user can see Last24 Weeks data under Top NCallers dashlet

Checking Top NCallers dashlet forLast 24 Weeks


NilPassedGo to Analyze -> ServiceExperience -> Top NCallers andverify whether user is able tocheck the incoming calls detailsin Top N Callers

Incoming callsdetails in Top NCallers


NilPassedGo to Analyze -> ServiceExperience -> Top NCallers andverify whether user is able tocheck the outgoing calls detailsin Top N Callers

Outgoing call detailsin Top N Callers


NilPassedGo to Analyze -> ServiceExperience -> Top NCallers andverify whether user is able to getthe Audio only calls details inTop N Callers

Audio only callsdetails in Top NCallers



Test Results SummaryCisco Prime Collaboration Analytics

NilPassedGo to Analyze -> ServiceExperience -> Top NCallers andverify whether user is able to getthe Video calls details in Top NCallers

Video calls details inTop N Callers


NilPassedGo to Analyze -> CapacityAnalysis -> Location CACBandwidth Utilization and verifywhether user can see green colorindicator in Location CACBandwidth Utilization dashlet ifthe Utilization is between 1-50%

Checking for greencolor indicator inLocation CACBandwidthUtilization dashletfor the utilizationbetween 1-50%


NilPassedGo to Analyze -> CapacityAnalysis -> Location CACBandwidth Utilization and verifywhether user can see orangecolor indicator in Location CACBandwidth Utilization dashlet ifthe Utilization is between51-80%

Checking for orangecolor indicator inLocation CACBandwidthUtilization dashletfor the utilizationbetween 51-80%


NilPassedGo to Analyze -> CapacityAnalysis -> Location CACBandwidth Utilization and verifywhether user can see red colorindicator in Location CACBandwidth Utilization dashlet ifthe Utilization is between81-100%

Checking for redcolor indicator inLocation CACBandwidthUtilization dashletfor the utilizationbetween 81-100%


NilPassedGo to Analyze -> ServiceExperience -> TopNCall FailureLocations and verify whetheruser is able to check theincoming call details in Top NCall Failure Locations

Incoming callsdetails in Top N CallFailure Locations


NilPassedGo to Analyze -> ServiceExperience -> TopNCall FailureLocations and verify whetheruser is able to check the outgoingcall details in Top N Call FailureLocations

Outgoing call detailsin Top N CallFailure Locations


NilPassedGo to Analyze -> ServiceExperience -> TopNCall FailureLocations and verify whetheruser is able to get the Audio onlycalls details in Top N CallFailure Locations

Audio only callsdetails in Top N CallFailure Locations




NilPassedGo to Analyze -> ServiceExperience -> TopNCall FailureLocations and verify whetheruser is able to get the video callsdetails in Top N Call FailureLocations

Video calls details inTop N Call FailureLocations


NilPassedGo to Analyze -> CapacityAnalysis and verify whether useris able to verify Global filter byCluster and Duration

Verification ofGlobal filter byCluster and Duration


NilPassedGo to Analyze -> CapacityAnalysis -> ConferencingDevices Video Utilization andverify whether user can see greencolor indicator in Location CACBandwidth Utilization dashlet ifthe Utilization is between 1-50%

Checking for greencolor indicator inConferencingDevices VideoUtilization dashletfor the utilizationbetween 1-50%


NilPassedGo to Analyze -> CapacityAnalysis -> ConferencingDevices Video Utilization andverify whether user can seeorange color indicator inConferencing Devices VideoUtilization dashlet if theUtilization is between 51-80%

Checking for orangecolor indicator inConferencingDevices VideoUtilization dashletfor the utilizationbetween 51-80%


NilPassedGo to Analyze -> CapacityAnalysis -> ConferencingDevices Video Utilization andverify whether user can see redcolor indicator in Location CACBandwidth Utilization dashlet ifthe Utilization is between81-100%

Checking for redcolor indicator inConferencingDevices VideoUtilization dashletfor the utilizationbetween 81-100%


NilPassedGo to Analyze -> TrafficAnalysis -> Top N Callers andverify whether user is able tocheck the endpoint details in TopN Callers dashlet

Endpoint details inTop N callers dashlet


NilPassedGo to Analyze -> TechnologyAdoption ->DeploymentDistribution and verify whetheruser is able to check theDeployment Distribution dashletGraph mode data and Chartmode data is equal

Comparison ofDeploymentDistribution UI Pieand Grid value




NilPassedGo to Analyze -> TrafficAnalysis -> Top N Callers andverify whether user is able tocheck the user details in Top NCallers dashlet

User details in TopN callers dashlet


NilPassedGo to Analyze -> TechnologyAdoption -> Call distribution byEndpoint Model and verifywhether user is able to check theCompleted Call details in Calldistribution by Endpoint model

Completed calldetails in Calldistribution byEndpoint Model


NilPassedGo to Analyze -> TechnologyAdoption -> Deploymentdistribution by Endpoint modeland verify whether user is ableto check the data labels to bedisplayed in the chart

Display of DataLabels in the chart inDeploymentdistribution byEndpoint model


NilPassedGo to Analyze -> TechnologyAdoption -> Deploymentdistribution by Endpoint model-> Detail view and verifywhether user is able to check theDeployment distribution byEndpoint model

Detail view ofDeploymentdistribution byEndpoint Modeldashlet


NilPassedGo to Analyze -> TechnologyAdoption -> Call distributionendpoint type and verify whetheruser is able to click all pie chartslices and finally click see detailslink to validate buttons

Pie chart slices inCall DistributionEndpoint Type


NilPassedGo to Analyze -> Asset Usage-> Least Used Endpoint Typesand verify whether user is ableto filter the data based on NoCalls

Least UsedEndpoints based onNo Calls


NilPassedGo to Analyze -> Asset Usage-> Least Used Endpoint Types-> Select Last 56 Weeks, NoMore than 3 Calls per week andverify whether user is able tofilter the data based on No Morethan 3 Calls per week

Least UsedEndpoints based onNo More than 3Calls per week




NilPassedGo to Analyze -> Asset Usage-> Least Used Endpoint Types-> Select Last 1 week and NoCalls and verify whether user isable to filter the data based onLast 1 week

Least UsedEndpoints based onLast 1 Week


NilPassedGo to Analyze -> ServiceExperience -> ServiceExperienceDistribution -> SelectLast 13 Months, Video, Gradedcalls and verify whether user isable to filter the graded videocalls

Graded video calls inLast 13 Months


NilPassedGo to Analyze -> ServiceExperience -> ServiceExperienceDistribution -> SelectLast 12 Weeks, audio only,Graded calls and verify whetheruser is able to filter the gradedaudio only calls

Graded Audio onlycalls in Last 12Weeks


NilPassedGo to Analyze -> ServiceExperience -> Users with servicequality issue -> Select Last 4Weeks, video, percentage andverify whether user is able tofilter the percentage of Userswith service quality issues invideo

Percentage of Userswith service qualityissues in video


NilPassedGo to Analyze -> ServiceExperience -> TopNCall FailureLocations -> Select Last 14Weeks, All Call Types,Outgoing, Absolute and verifywhether user is able to filter theOutgoing call failures in Top NCall failure locations

Filtering Outgoingcall failures in Top NCall failure locations


NilPassedGo to Analyze -> ServiceExperience -> TopNCall FailureLocations -> Select Last 14Weeks, All Call Types,Incoming, Absolute and verifywhether user is able to filter theIncoming call failures in Top NCall failure locations

Filtering Incomingcall failures in Top NCall failure locations




NilPassedGo to Analyze -> ServiceExperience -> Users with servicequality issues -> Select Last 2Weeks, Video, Absolutes andverify whether user is able tofilter the Users with servicequality issues on Video calls

Users with servicequality issues onVideo calls


NilPassedGo to Analyze -> CustomReportGenerator -> Open an existingreport & edit and verify whetheruser is able to check thefunctionality of editing CustomReports

Functionality of EditCustom Report inCustom ReportGenerator


NilPassedGo to Analyze -> TechnologyAdoption and verifywhether useris able to get the pie chart afterselecting Chart Mode

Chart iconverification inDeploymentDistribution byEndpoint Model


NilPassedGo to Analyze -> CapacityAnalysis -> Trunk Utilization ->Edit option and verify whetheruser is able to edit the title ofTrunk Utilization Dashlet

Validation of Editoption in TrunkUtilization


NilPassedGo to Analyze -> ServiceExperience -> Users with servicequality issues -> Select Last 2Weeks, Audio only, Absolutesand verify whether user is ableto filter the Users with servicequality issues on Audio onlycalls

Users with servicequality issues onAudio only calls


NilPassedGo to Analyze -> TrafficAnalysis -> Call Traffic Analysis-> Select Last 24 Weeks, Video,Call duration, Absolute andwhether user is able to filter theCall Traffic Analysis

Filtering the Callduration of videocalls for Last 24Weeks in CallTraffic Analysis


CSCus70556FailedGo to Analyze -> Asset Usage-> Least Used Endpoint Types-> SeeDetails and verify whetheruser is able to filter the data indetail view in Least UsedEndpoint Type

Generating data indetail view of LeastUsed Endpoint Type




Cisco Unified Communication System Upgrade / Migration Test

Upgrade PathsCUP(Upgrade)CUC(Upgrade)CUCM(Upgrade)8.5(1)

8.5.1.10000-35(MCS)8.5.1.12900-7 (MCS)8.5.1.10000-26(MCS)Base Release

JP-8.5.1.1000-1JP-8.5.1.1-65JP-8.5.1.1000-1Locale

8.5.4.10000-16(MCS)--Interim Release

JP-8.5.2.1000-1--Locale

8.5.4.10000-16(UCS)8.5.1.12900-7(UCS)8.5.1.10000-26(UCS)Interim Release

JP-8.5.2.1000-1JP-8.5.1.1-65JP-8.5.1.1000-1Locale

10.5.2.10000-9 (UCS)10.5.2.10000-5 (UCS)10.5.2.10000-5 (UCS)Target Release

CUP(Upgrade)CUC(Upgrade)CUCM(Upgrade)8.6(1)

8.6.1.10000-34(MCS)8.6.1.10000-43(MCS)8.6.1.10000-43(MCS)Base Release

JP-8.6.1.1000-1JP-8.5.1.1-92JP-8.6.1.1000-1Locale


JP-8.6.3.1000-1--Locale

8.6.3.10000-20(UCS)8.6.1.10000-43(UCS)8.6.1.10000-43(UCS)Interim Release

JP-8.6.3.1000-1JP-8.5.1.1-92JP-8.6.1.1000-1Locale


CUP(Upgrade)CUC(Upgrade)CUCM(Upgrade)8.6(2)

8.6.2.10000-44(MCS)8.6.2.10000-30(MCS)8.6.2.10000-30(MCS)Base Release

JP-8.6.1.1000-1JP-8.6.2.4-113JP-8.6.2.1000-1Locale


JP-8.6.3.1000-1--Locale

8.6.3.10000-20(MCS)8.6.2.10000-30(MCS)8.6.2.10000-30(MCS)Interim Release

JP-8.6.3.1000-1JP-8.6.2.4-113JP-8.6.2.1000-1Locale



Test Results SummaryCisco Unified Communication System Upgrade / Migration Test

Download Links for COP File:

CUCM/CUC COP File :

https://software.cisco.com/download/release.html?mdfid=282822890&flowid=45937&softwareid=282204704&release=COP-Files&relind=AVAILABLE&rellifecycle=&reltype=latest

CUP COP File :

https://software.cisco.com/download/release.html?mdfid=286269517&flowid=50462&softwareid=282074312&release=RECOVERY&relind=AVAILABLE&rellifecycle=&reltype=latest

COP-File installation Procedure:

The COP-File installation steps as follows.

• Put the COP file on an FTP or SFTP server that the server that you are upgrading can access.

• Log in to Cisco Unified Communications Operating System Administration.

• Navigate to Software Upgrades > Install/Upgrade. The Software Installation/Upgrade window displays.

• From the Source list, choose Remote File system.

• In the Directory field, enter the path to the directory that contains the patch file on the remote system.If the upgrade file is located on a Linux or Unix server, you must enter a forward slash (/) at the beginningof the directory path. For example, if the upgrade file is in the patches directory, you must enter /patches. If the upgrade file is located on a Windows server, remember that you are connecting to an FTP orSFTP server, so use the appropriate syntax. Begin the path with a forward slash and use forward slashesthroughout the path. The path must start from the FTP or SFTP root directory on the server, so youcannot enter a Windows absolute path, which starts with a drive letter (for example, C:).

• In the Server field, enter the server name or IP address.

• In the User Name field, enter the user name on the remote server.

• In the User Password field, enter the password on the remote server.

• Select the transfer protocol from the Transfer Protocol field.

• To use the Email Notification feature, enter your Email Destination and SMTP Server in the fieldsprovided.

• To continue the upgrade process, click Next.

• Choose the upgrade version that you want to install and click Next.

• In the next window, monitor the progress of the download.

• If you want to install the upgrade and automatically reboot to the upgraded software, choose Switch tonew version after upgrade. The system restarts and runs the upgraded software.

• If you want to install the upgrade and then manually switch to the upgraded software at a later time,choose Do not switch to new version after upgrade. Click Next.

• When the installation completes, click Finish (not applicable for Refresh Upgrades).

• To restart the system and activate the upgrade, choose Settings > Version then click Switch Version.The system restarts running the upgraded software (not applicable for Refresh Upgrades).


Test Results SummaryUpgrade Paths





Upgrade 8.5.1 to 10.5.2L2 Upgrade 8.5.1 to 10.5.2

Target Release setMigration ReleaseSet

IntermediateRelease Set 1

Base ReleaseProduct/Component

10.5.2.10000-58.5.1.10000-26(UCS)NIL8.5.1.10000-26(MCS)CUCM

JP-10.5.2.1000-1JP-8.5.1.1000-1NILJP-8.5.1.1000-1CUCM Locale

10.5.2.10000-58.5.1.12900-7(UCS)

NIL8.5.1.12900-7(MCS)

CUC

JP-10.5.2.1-1JP-8.5.1.1-65NILJP-8.5.1.1-65CUC Locale

10.5.2.10000-98.5.4.10000-16(UCS)8.5.4.10000-16(MCS)8.5.1.10000-35(MCS)CUP

JP-10.5.2.1000-1JP-8.5.2.1000-1JP-8.5.2.1000-1JP-8.5.1.1000-1CUP locale

10.5.18.58.54.0(2)SRST

15.4(3)M115.1.3T15.1.3T12.4(15)T4Voice Gateway IOS

NIL7.0(6)7.0(6)2.1(4)IP Communicator

NIL8.5(6)8.5(6)1.2(4)Unified PersonalCommunicator

10.6NILNILNILJabber for Mac

10.6NILNILNILJabber for iPhone

10.6NILNILNILJabber for iPad

10.6NILNILNILJabber for Android

10.6NILNILNILJabber forWindows

Note: Before Upgrading CUCM/CUC from 8.5.1 to 10.5.2, we need to install the COP files(ciscocm.refresh_upgrade_v1.5.cop.sgn, ciscocm.version3-keys.cop.sgn ).

Before upgrading CUP from 8.5.4 to 10.5.2, We need to install the COP files(cisco.com.cup.refresh_upgrade_v1.01.cop, ciscocm.version3-keys.cop.sgn)

*Cop File Download links and Procedure for Installation is given below the Upgrade Paths Table

DefectsStatusDescripitonTitleLogical ID

PassedVerify whether Installation ofUnified CM 8.5(1) Publisher onMCS successfully

Installation of UnifiedCM 8.5(1) Publisher onMCS

UC1052S.UPGRADE.L2.001

PassedVerify whether Installation ofUnified CM 8.5(1) Subscriber onMCS successfully

Installation of UnifiedCM 8.5(1) Subscriberon MCS.



Test Results SummaryUpgrade 8.5.1 to 10.5.2

PassedVerify whether Installation ofCisco Unity connection 8.5(1)Publisher on MCS successfully

Installation of CiscoUnity connection 8.5(1)Publisher on MCS


PassedVerify whether Installation ofCisco Unity connection 8.5(1)Subscriber on MCS successfully

Installation of CiscoUnity connection 8.5(1)Subscriber on MCS


PassedVerify whether Installation ofCisco Unified presence 8.5(1)Publisher on MCS successfully

Installation of CiscoUnified presence 8.5(1)Publisher on MCS


PassedVerify whether Installation ofCisco Unified presence 8.5(1)Subscriber on MCS successfully

Installation of CiscoUnified presence 8.5(1)Subscriber on MCS


PassedVerify the Japanese localeinstalled into Unified CMPublisher successfully.

Install Japanese localeinto Unified CM 8.5(1)Publisher


PassedVerify the Japanese localeinstalled into Unified CMsubscriber successfully.

Install Japanese localeinto Unified CM 8.5(1)subscriber


PassedVerify the Japanese localeinstalled successfully into CiscoUnity connection 8.5(1) Publisher

Install Japanese localeinto Cisco Unityconnection 8.5(1)Publisher


PassedVerify the Japanese localeinstalled successfully into CiscoUnified Presence 8.5(1) Publisher

Install Japanese localeinto Cisco UnifiedPresence 8.5(1)Publisher


PassedVerify whether license is appliedon the Unified CM8.5(1)successfully

Apply license on theUnified CM 8.5(1)


PassedVerify whether Cisco UnityConnection 8.5(1) Integrationwith Unified CM 8.5(1)successfully.

Integrate the CiscoUnity Connection 8.5(1)with Unified CM 8.5(1)


PassedVerify whether Cisco UnifiedPresence 8.5(1) Integration withUnified CM 8.5(1) successfully.

Integrate the CiscoUnified Presence 8.5(1)with Unified CM 8.5(1)


PassedVerify whether the Unified CMintegrating with Active Directorysuccessfully.

Integrate the UnifiedCM with ActiveDirectory


PassedVerify whether end users can becreated in the unified CM 8.5(1)successfully

Create end user in theUnified CM 8.5(1)




PassedVerify whether SIP Trunk can becreated in the Unified CM 8.5(1)successfully.

Create SIP Trunk toInterop site in theUnified CM 8.5(1)Publisher


PassedVerify whether MGCP Gatewaycan be register in the Unified CMfrom 8.5(1) Publisher successfully

Register the MGCPGateway in the UnifiedCM 8.5(1) Publisher


PassedVerify whether the SRST fallbackis working properly in UnifiedCM 8.5(1) once the WAN outagehappens successfully.

SRST fallback shouldwork properly once theWAN outage happens.


PassedVerify whether PersonalDirectory Service in the UnifiedCM 8.5(1) successfully.

Personal DirectoryService in the UnifiedCM 8.5(1)


PassedVerify whether voicemail shouldwork properly in the Cisco Unityconnection 8.5(1) successfully.

Voicemail should workproperly in the CiscoUnity connection 8.5(1)


PassedVerify whether backup could berestore in Unified CM 8.5(1)Publisher on UCS successfully

Restore the backup ofUnified CM 8.5(1)Publisher on UCS


PassedVerify whether could be restorein cisco unity connection 8.5(1)Publisher as well as subscribersuccessfully

Restore backup in thecisco unity connection8.5(1) Publisher as wellas subscriber


PassedVerify whether the CUCMPublisher upgrade on UCSsuccessfully

Upgrade CUCMPublisher from 8.5(1)version to 10.5(2) onUCS


PassedVerify the Gateway Registrationafter the Upgrade the Unified CMfrom 8.5(1)to 10.5(2) successfully

MGCP GatewayRegistration status afterUpgrade has been done.


PassedVerify whether SIP TrunkCreation should be replicated intheUnified CMUpgrade has beendone successfully.

SIP Trunk Creationshould be replicated inthe Unified CMUpgrade has been done


Upgrade 8.6.1 to 10.5.2Upgrade 8.6.2 to 10.5.2






10.5.2.10000-58.6.1.10000-43(UCS)Nil8.6.1.10000-43(MCS)CUCM

JP-10.5.2.1000-1JP-8.6.1.1000-1NilJP-8.6.1.1000-1CUCM Locale

10.5.2.10000-58.6.1.10000-43(UCS)Nil8.6.1.10000-43(MCS)CUC

JP-10.5.2.1-1JP-8.5.1.1-92NilJP-8.5.1.1-92CUC Locale

10.5.2.10000-98.6.3.10000-20(UCS)8.6.3.10000-20(MCS)8.6.1.10000-34(MCS)CUP

JP-10.5.2.1000-1JP-8.6.3.1000-1JP-8.6.3.1000-1JP-8.6.1.1000-1CUP Locale

10.5.18.68.6SRST

15.4(3)M115.1(4)M115.1(4)M115.1(4)M1Voice Gateway IOS

8.6(1)8.6(1)8.6(1)IP Communicator

8.5(1)/Windows,7.1(2)/Mac

PersonalCommunicator

10.68.1.58.1.58.1.5Jabber for Mac




10.6NILNILNILJabber forWindows

Note: Before upgrading CUCM/CUC from 8.6.1 to 10.5.2, We need to install the COP file(ciscocm.version3-keys.cop.sgn)

Before upgradingCUP from 8.6.3 to 10.5.2, We need to install the COP file (ciscocm.version3-keys.cop.sgn)

*Cop File Download links and Installation Procedure is given below the Upgrade Paths Table

Defect IDStatusDescriptionTitleLogical ID

PassedVerify whetherInstallation of UnifiedCM 8.6(1) Publisher onMCS successfully

Installation of Unified CM8.6(1) Publisher on MCS


PassedVerify whetherInstallation of UnifiedCM 8.6(1) Subscriberon MCS successfully

Installation of Unified CM8.6(1) Subscriber on MCS


PassedVerify whetherInstallation of CiscoUnity connection 8.6(1)Publisher on MCSsuccessfully

Installation of Cisco Unityconnection 8.6(1) Publisheron MCS




PassedVerify whetherInstallation of CiscoUnity connection 8.6(1)Subscriber on MCSsuccessfully

Installation of Cisco Unityconnection 8.6(1)Subscriber on MCS


PassedVerify whetherInstallation of CiscoUnified presence 8.6(1)Publisher on MCSsuccessfully



PassedVerify whetherInstallation of CiscoUnified presence 8.6(1)Subscriber on MCSsuccessfully



PassedVerify the Japaneselocale installed intoUnified CM Publishersuccessfully.

Install Japanese locale intoUnified CM 8.6(1)Publisher


PassedVerify the Japaneselocale installedsuccessfully into CiscoUnity connection 8.6(1)Publisher

Install Japanese locale intoCisco Unity connection8.6(1) Publisher


PassedVerify whether licenseis applied on the UnifiedCM 8.6(1)successfully

Apply license on theUnified CM 8.6(1)


PassedVerify whether CiscoUnified Presence 8.6(1)Integration with UnifiedCM 8.6(1) successfully

Integrate the Cisco UnifiedPresence 8.6(1) withUnified CM 8.6(1)


PassedVerify whether theUnified CM integratingwith Active Directorysuccessfully

Integrate the Unified CMwith Active Directory


PassedVerify whether ICTTrunk can be created inthe Unified CM 8.6(1)successfully

Create ICT Trunk toInterop site in the UnifiedCM 8.6(1) Publisher


PassedVerify whether theSRST fallback isworking properly inUnified CM 8.6(1) oncethe WAN outagehappens successfully.

SRST fallback should workproperly once the WANoutage happens.




PassedVerify whether basiccall can be madebetween the IP Phonesin the unified CM 8.6(1)

Basic call can be made inthe unified CM 8.6(1)


PassedVerify whetherinteroperability call canbe made in the UnifiedCM successfully.

Make an interoperabilitycall in the Unified CM8.6(1)


PassedVerify whether PersonalDirectory Service in theUnified CM 8.6(1)successfully.

Personal Directory Servicein the Unified CM 8.6(1)


PassedVerify that Alertingname display in calledparty when call made toan Alerting nameconfigured IP Phone

Alerting name display incalled party when call madeto an Alerting nameconfigured IP Phone


PassedVerify whether backupcan be taken from theUnified CMviaDisasterrecovery Systemsuccessfully

Backup should be takenfrom theUnified CM8.6(1)Publisher


PassedVerify whetherInstallation of UnifiedCM 8.6(1) Publisher onUCS successfully

Installation of Unified CM8.6(1) Publisher on UCS


PassedVerify the Japaneselocale installed intoUnified CM Publishersuccessfully

Install Japanese locale intoUnified CM 8.6(1)Publisher


PassedVerify whether backupcould be restore inUnified CM 8.6(1)Publisher on UCSsuccessfully



PassedVerify whether could berestore in cisco unityconnection 8.6(1)Publisher as well assubscriber successfully

Restore backup in the ciscounity connection 8.6(1)Publisher as well assubscriber


PassedVerify whether theCUCM Publisherupgrade on UCSsuccessfully

Upgrade CUCM Publisherfrom 8.6(1) version to10.5(2) on UCS




PassedVerify whether the CUCPublisher upgrade onUCS successfully

Upgrade CUC Publisherfrom 8.6(1) version to10.5(2) on UCS


PassedVerify the Japaneselocale installedsuccessfully into CiscoUnified Presence10.5(2) Publisher

Install Japanese locale intoCisco Unified Presence10.5(2) Publisher


PassedVerify whether CiscoUnified PresenceIntegration with UnifiedCM after the Upgradehas been donesuccessfully

Check the Cisco UnifiedPresence Integration withUnified CM after theUpgrade has been done.


PassedVerify whether LDAPsynchronized usershould be in the UnifiedCM after the Upgradehas been donesuccessfully

LDAP synchronized usershould be in the UnifiedCM after the Upgrade hasbeen done.


PassedVerify whether SIPTrunk Creation shouldbe replicated in theUnified CM Upgradehas been donesuccessfully

SIP Trunk Creation shouldbe replicated in the UnifiedCMUpgrade has been done


PassedVerify whether Voicemail should work afterupgrade the Cisco Unityconnection from 8.6(1)to 10.5(2) successfully

Voice mail should workafter upgrade the CiscoUnity connection from8.6(1) to 10.5(2)


Upgrade 8.6.2 to 10.5.2Upgrade 8.6.2 to 10.5.2




10.5.2.10000-58.6.2.10000-30(UCS)Nil8.6.2.10000-30(MCS)CUCM

JP-10.5.2.1000-1JP-8.6.2.1000-1NilJP-8.6.2.1000-1CUCM Locale

10.5.2.10000-58.6.2.10000-30(UCS)Nil8.6.2.10000-30(MCS)CUC

JP-10.5.2.1-1JP-8.6.2.4-113NilJP-8.6.2.4-113CUC Locale



10.5.2.10000-98.6.3.10000-20(UCS)8.6.3.10000-20(MCS)8.6.2.10000-44(MCS)CUP

JP-10.5.2.1000-1JP-8.6.3.1000-1JP-8.6.3.1000-1JP-8.6.1.1000-1CUP Locale

10.5.18.68.6SRST

15.4(3)M115.1(4)M115.1(4)M115.1(4)M1Voice Gateway IOS

8.6(1)8.6(1)8.6(1)IP Communicator

8.5(1)/Windows,7.1(2)/Mac

PersonalCommunicator

10.68.1.58.1.58.1.5Jabber for Mac




10.6NILNilNilJabber forWindows

Note: Before upgrading CUCM/CUC from 8.6.2 to 10.5.2, We need to install the COP file(ciscocm.version3-keys.cop.sgn)

Before upgradingCUP from 8.6.3 to 10.5.2, We need to install the COP file (ciscocm.version3-keys.cop.sgn)

*Cop File Download links and Installation Procedure is given below the Upgrade Paths Table

Defect IDStatusDescriptionTitleLogical ID

PassedVerify whether Installationof Unified CM 8.6(2)Publisher on MCSsuccessfully

Installation of UnifiedCM 8.6(2) Publisher onMCS


PassedVerify whether Installationof Unified CM 8.6(2)Subscriber on MCSsuccessfully

Installation of UnifiedCM8.6(2) Subscriber onMCS.


PassedVerify whether Installationof Cisco Unity connection8.6(2) Publisher on MCSsuccessfully

Installation of CiscoUnity connection 8.6(2)Publisher on MCS


PassedVerify whether Installationof Cisco Unity connection8.6(2) Subscriber on MCSsuccessfully

Installation of CiscoUnity connection 8.6(2)Subscriber on MCS


PassedVerify whether Installationof Cisco Unified presence8.6(2) Publisher on MCSsuccessfully





PassedVerify whether Installationof Cisco Unified presence8.6(2) Subscriber on MCSsuccessfully



PassedVerify the Japanese localeinstalled successfully intoCisco Unified Presence8.6(2) Publisher

Install Japanese localeinto Cisco UnifiedPresence 8.6(2)Publisher


PassedVerify whether license isapplied on the Cisco Unifiedpresence 8.6(2) successfully

Apply license on theCisco Unified presence8.6(2)


PassedVerify whether Cisco UnityConnection 8.6(2) Integrationwith Unified CM 8.6(2)successfully

Integrate the CiscoUnityConnection 8.6(2) withUnified CM 8.6(2)


PassedVerify whether end users canbe created in the unified CM8.6(2) successfully

Create end user in theUnified CM 8.6(2)


PassedVerify whether SCCP/SIP IPPhones can be registeredwithUnified CM 8.6(2)

IP Phones should beregistered with UnifiedCM 8.6(2)


PassedVerify whether MGCPGateway can be register inthe Unified CM from 8.6(2)Publisher successfully

Register the MGCPGateway in the UnifiedCM 8.6(2) Publisher


PassedVerify whether the SRSTfallback is working properlyin Unified CM 8.6(2) oncethe WAN outage happenssuccessfully.

SRST fallback shouldwork properly once theWAN outage happens.


PassedVerify whetherinteroperability call can bemade in the Unified CMsuccessfully.

Make an interoperabilitycall in the Unified CM8.6(2)


PassedVerify whether PersonalDirectory Service in theUnified CM 8.6(2)successfully.

Personal DirectoryService in the UnifiedCM 8.6(2)


PassedVerify whether voicemailshould work properly in theCisco Unity connection8.6(1) successfully.

Voicemail should workproperly in the CiscoUnity connection 8.6(2)




PassedVerify whether backup canbe taken from the UnifiedCM via Disaster recoverySystem successfully

Backup should be takenfrom the Unified CM8.6(2) Publisher


PassedVerify whether backup couldbe restore in Unified CM8.6(2) Publisher on UCSsuccessfully



PassedVerify whether could berestore in cisco unityconnection 8.6(2) Publisheras well as subscribersuccessfully

Restore backup in thecisco unity connection8.6(2) Publisher as wellas subscriber


PassedVerify whether the CUCMPublisher upgrade on UCSsuccessfully

Upgrade CUCMPublisher from 8.6(2)version to 10.5(2) onUCS


PassedVerify whether the CUPPublisher upgrade on UCSsuccessfully

Upgrade CUP Publisherfrom 8.6(3) version to10.5(2) on UCS


PassedVerify whether basic call canbe made between the IPPhones once the unified CMUpgrade has been donesuccessfully.

Basic call can be madeonce the unified CMUpgrade has been done


Related DocumentationCisco Unified Communications Manager IM and Presence Service

Managed File Transfer (MFT) - Feature Configuration Guide:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/configAdminGuide/10_5_2/CUP0_BK_CEB3E82E_00_config-admin-guide-imp-1052/CUP0_BK_CEB3E82E_00_config-admin-guide-imp-1052_chapter_010110.html

Cisco TelePresence Video Communication Server

Release Notes:

http://www.cisco.com/c/dam/en/us/td/docs/telepresence/infrastructure/vcs/release_note/Cisco-VCS-Release-Note-X8-5-1.pdf

Mobile and Remote Access Deployment Guide:

http://www.cisco.com/c/dam/en/us/td/docs/telepresence/infrastructure/vcs/config_guide/X8-5/Mobile-Remote-Access-via-VCS-Deployment-Guide-X8-5-1.pdf


Test Results SummaryRelated Documentation








Configuration Guide:

http://www.cisco.com/c/dam/en/us/td/docs/telepresence/infrastructure/vcs/config_guide/X8-5/Cisco-VCS-Basic-Configuration-Single-VCS-Control-Deployment-Guide-X8-5.pdf

Installation Guide:

http://www.cisco.com/c/dam/en/us/td/docs/telepresence/infrastructure/vcs/install_guide/Cisco-VCS-Virtual-Machine-Install-Guide-X8-5.pdf

Cisco TelePresence Management Suite

Administration Guide:

http://www.cisco.com/c/dam/en/us/td/docs/telepresence/infrastructure/tms/admin_guide/Cisco-TMS-Admin-Guide-14-6.pdf

Installation Guide:

http://www.cisco.com/c/dam/en/us/td/docs/telepresence/infrastructure/tms/install_guide/Cisco-TMS-install-guide-14-6.pdf

Release Notes:

http://www.cisco.com/c/dam/en/us/td/docs/telepresence/infrastructure/tms/release_note/Cisco-TMS-release-notes-14-6-1.pdf

Cisco TelePresence TX9000 Series

Release Notes:

http://www.cisco.com/c/en/us/td/docs/telepresence/tx_sw/6_0/release/notes/tx_sw_6_0_release_notes.html


http://www.cisco.com/c/en/us/td/docs/telepresence/tx_sw/6_0/admin/guide/tx_6_0_admin_guide.html

Installation Guide:

http://www.cisco.com/c/en/us/td/docs/telepresence/tx9000/assembly_guide/tx9000_9200_assembly_guide.html

Cisco TelePresence SX80 Codec


http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/sx-series/tc7/administration-guide/sx80-administrator-guide-tc73.pdf

Installation Guide:

http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/sx-series/installation-guide/sx80-installation-sheet.pdf

Cisco TelePresence SX20 QuickSet


http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/quick-set-sx20/tc6/administration_guide/sx20-quickset-administrator-guide-tc62.pdf

Release Notes:













http://www.cisco.com/c/en/us/td/docs/telepresence/tx_sw/6_0/release/notes/tx_sw_6_0_release_notes.html

http://www.cisco.com/c/en/us/td/docs/telepresence/tx_sw/6_0/admin/guide/tx_6_0_admin_guide.html

http://www.cisco.com/c/en/us/td/docs/telepresence/tx9000/assembly_guide/tx9000_9200_assembly_guide.html







http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/software/tc7/release_notes/tc-software-release-notes-tc7.pdf

Cisco TelePresence SX10 QuickSet



User Guide:

http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/sx-series/tc7/user-guide/trc6-sx10-user-guide-tc73.pdf

Cisco TelePresence System EX series

EX60 and EX90 - Administration Guide:

http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/ex-series/tc7/administration-guide/ex-series-administrator-guide-tc73.pdf

EX60 - Installation Guide:

http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/ex-series/installation_guide/ex60_installation_sheet_for_web.pdf

EX90 - Installation Guide:


EX60 and EX90 - User Guide:

http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/ex-series/tc7/user-guide/ex60-ex90-user-guide-tc73.pdf

Cisco TelePresence System C/SX/EX/MX/Profile Series

Software Release Notes TC7:


Cisco TelePresence System Integrator Package C90


http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/codec-c-series/tc7/administration-guide/profile-c90-and-codec-c90-administrator-guide-tc73.pdf

User Guide:

http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/codec-c-series/tc7/getting-started-guide/video-systems-getting-started-guide-tc73.pdf

Cisco TelePresence MCU

Install and Upgrade Guide:

http://www.cisco.com/c/dam/en/us/td/docs/telepresence/infrastructure/mcu/install_guide/Cisco_TelePresence_MCU_Deployment_guide_1-31.pdf

Release Notes:

http://www.cisco.com/c/dam/en/us/td/docs/telepresence/infrastructure/mcu/release_note/Cisco-TelePresence-MCU-Software-release-notes-4-5-1-55.pdf






http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/sx-series/tc7/user-guide/trc6-sx10-user-guide-tc73.pdf

http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/ex-series/tc7/administration-guide/ex-series-administrator-guide-tc73.pdf



http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/ex-series/tc7/user-guide/ex60-ex90-user-guide-tc73.pdf










Cisco TelePresence Conductor


http://www.cisco.com/c/dam/en/us/td/docs/telepresence/infrastructure/conductor/admin_guide/TelePresence-Conductor-Admin-Guide-XC3-0.pdf

Installation Guide:

http://www.cisco.com/c/dam/en/us/td/docs/telepresence/infrastructure/conductor/install_guide/TelePresence-Conductor-Virtual-Machine-Install-Guide-XC3-0.pdf

Release Notes:

http://www.cisco.com/c/dam/en/us/td/docs/telepresence/infrastructure/conductor/release_note/TelePresence-Conductor-Release-Notes-XC3-0-2.pdf

Cisco Jabber Guest


http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Guest/10_5/ag/JABC_BK_J2895C25_00_jabber-guest-administration-guide.html

Installation Guide:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Guest/10_5/icg/JABC_BK_JA306F08_00_jabber-guest-install-and-configure.html

Cisco TelePresence Server

Configuration Guide:

http://www.cisco.com/en/US/docs/telepresence/infrastructure/ts/deployment_guide/Cisco_TelePresence_Server_Deployment_Guide.pdf

Installation Guide:

http://www.cisco.com/c/dam/en/us/td/docs/telepresence/infrastructure/ts/install_guide/Cisco_TelePresence_Server_7010_Installation_Guide.pdf

http://www.cisco.com/c/dam/en/us/td/docs/telepresence/infrastructure/ts/install_guide/Cisco-TelePresence-Server-on-Virtual-Machine-Install-Guide-4-1-1-79.pdf

Release Notes:

http://www.cisco.com/c/dam/en/us/td/docs/telepresence/infrastructure/ts/release_note/Cisco-TelePresence-Server-Software-Release-Notes-4-1-1-79.pdf

Cisco TelePresence MX300 G2 and MX200 G2


http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/mx-series/tc7/administration-guide/mx200g2-mx300g2-administrator-guide-tc73.pdf

Release Notes:


Cisco TelePresence Touch

Touch 10 - User Guide:





















http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/mx-series/tc7/administration-guide/mx200g2-mx300g2-administrator-guide-tc73.pdf


http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/sx-series/tc7/user-guide/touch10-user-guide-tc73.pdf

Cisco DX70 and DX80


http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/dx/series/admin/1022/DX00_BK_C9FCBAE4_00_cisco-dx-series-ag1022.pdf

User Guide:

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/dx/dx70/user/1022/en/dx70-dx80-user-guide-1022.pdf

DX80 - Installation Guide:

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/dx/dx80/install/dx80-installation-guide-web-version.pdf

Cisco Prime Collaboration Provisioning

User Guide:

http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/collaboration/10-6/provisioning/Cisco_Prime_Collaboration_Provisioning_Guide_10_6.pdf

Quick Start Guide:

http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/collaboration/10-6/quick/start/guide/Cisco_Prime_Collaboration_Quick_Start_Guide_10_6.pdf

Upgrade Guide:

http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/collaboration/10-6/upg_mig/guide/Cisco_Prime_Collaboration_Upgrade_Guide_10_6.pdf

Release Notes:

http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/collaboration/10-6/release/notes/Cisco_Prime_Collaboration_Release_Notes_10_6.pdf

Cisco Prime Collaboration Assurance

User Guide:

http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/collaboration/10-6/assurance/advanced/guide/Cisco_Prime_Collaboration_Assurance_Guide_Advanced_10_6.pdf

Quick Start Guide:


Upgrade Guide:


Release Notes:


Cisco Prime Collaboration Analytics

User Guide:



http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/sx-series/tc7/user-guide/touch10-user-guide-tc73.pdf

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/dx/series/admin/1022/DX00_BK_C9FCBAE4_00_cisco-dx-series-ag1022.pdf

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/dx/dx70/user/1022/en/dx70-dx80-user-guide-1022.pdf

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/dx/dx80/install/dx80-installation-guide-web-version.pdf

















http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/collaboration/10-6/analytics/guide/Cisco_Prime_Collaboration_Analytics_Guide_10-6.pdf

Quick Start Guide:


Upgrade Guide:


Release Notes:


Upgrade / Migration

Release Notes for Cisco Unified Communications Manager Release 10.5(2)

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/10_5_2/CUCM_BK_C6A7E384_00_cucm-release-notes-1052.html

Important Notes about Upgrades

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/10_5_2/CUCM_BK_C6A7E384_00_cucm-release-notes-1052/CUCM_BK_C6A7E384_00_cucm-release-notes-1052_chapter_01.html


















Date post:	23-May-2020
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