Testing Services

Feb 2010

Copyright © Sierra Atlantic, Inc. Material contained within this document is confidential and may not be reproduced without prior written consent.

Agenda

Corporate Overview Outsourced Product Engineering Testing Center of Excellence Next Steps

Sierra Atlantic at a Glance

World class global delivery model for IT services & Product Engineering

Deep focus in enterprise applications, business process integration and outsourced product development since inception

2000+ employees worldwide 16 Offices, 2 Global Delivery Centers

– India & China Over 250 active customers across 20

countries Superior process maturity: SEI CMM

Level 5, ISO 9001, ISO 27001 & SAS70

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4

Preferred Engineering Partner

PARTNER PARTNERSHIP EXPERTISE PRODUCTS

Microsoft Gold Certified Partner • Business Process and Integration•Custom Development Solutions

ISVNXT Delivery Partner• http://www.isvnxt.com/

Product Development OBA Business Process and Integration

•Enterprise & PartnerCustom Development

• Testing• Migration

Object Gateway Genie Suite of Tools Forms Genie Ingenie Powershift

Certified Advantage Engineering Partner Global Implementation Integration Partner UAN/UCM Dev Partner OEM Partner Global SI Partner

Manufacturing Financials CRM Supply Chain HRMS

Oracle GENESIS Siebel UAN Siebel UCM Peoplesoft PIPs Oracle GEMMS Oracle OIP-SAP

Implementation Partner Integration Partner OEM Partnership on SCMNet and ECO Lens

Product Lifecycle Mgmt SCMNet – SAP, Oracle & JDE ECO Lens

Product Dev Integration Partner Implementation Partner

Integration Plumtree Portal

NetWeaver Certified Partner Net Weaver SCM Net on NetWeaver

Engineering Partner IntegrationAdapter Development

SalesForce-SAP Adapter

Mercury Interactive Prod Dev Partner Engineering Partner

Test Automation QTP Genie

Sample ISV Client List

Copyright © 2008 Sierra Atlantic, Inc. Material contained within this document is confidential and may not be reproduced without prior written consent.

Enterprise Software Apps

Storage & Security Networking Wireless Systems

Outsourced Product Development: Full Lifecycle Services

Architecture & Town Planning Adaptor development Enterprise Application Integration

Integration

Product Implementation & Support Product Customisation Services

Professional Services

Product Testing Interoperability Testing

Testing Services

Legacy Migration Porting Services Technology Refresh

Product Re-Engineering Helpdesk Technical Support Training Environment Support

Product Support

Market requirements gathering Requirement specification Proof of Concept & Prototyping Product Roadmap

Product Management

New Product Development Build & Release Management Architecture, Design, Development & Testing

Product Development

Testing Practice - People

0-3 Years12%

3-5 Years58%

5-8 Years26%

>8 Years4%

0

10

20

30

40

50

60

Masters Bachelors Others

Experience Profile

Managers12%

Leads16%

Senior Enigineers40%

Engineers24%

NCG8%

Role Profile Academic Profile

• Competency Size ~300 + Attrition rate less than 10% Majority workforce on Product Engineering & Custom

Application Testing Experience range: 2 – 15 yrs

• Skills Manual Testing EAI Testing Mercury tools Rational tools Open Source – Profiler tools, Performance tools

Testing Services

Service Offerings

End-To-End Testing• Test Requirement Analysis, Planning etc.• Functional, Integration, System Testing and

User acceptance Testing• Regression Testing• White-box Testing – APIs, Unit Testing

Automated Testing• Evolve automation strategies

• Tool-based testing of functionality, performance, etc.

• Script optimization

• Leverage Mercury, IBM relationships

Services offeredServices offered

Interoperability Testing• Compatibility Testing• Multiple combinations of H/W, S/W, DB,

AppServers, etc• Economy of scale• One-stop solution for product testing

OTC/BOT• Offshore Testing Center/Build-Operate-

Transfer model for offshoring• Dedicated testing center managed by Sierra• Pre-determined hand over strategy (for

BOT)

Expertise Base

Technology expertise Operating Systems: Microsoft Windows, Sun Solaris, HP-UX, AIX, Linux Databases: MS SQL, Oracle, Sybase, DB2 Security: PKI, SSL EA: SAP, Siebel, Oracle, PeopleSoft Application Servers and WebServers: Tomcat, IIS, JBOSS, Weblogic,

Websphere LDAP: Active Directory, Sun One, OpenLDAP Distributed computing frameworks

Automation tools WinRunner, QTP, IBM Rational Robot, Segue Silk Test, Canoo Web Test Load Runner, OpenSTA C, C++, Java, Perl, TSL, VBScript

Infrastructure Facilities

• Separate IS department to support infrastructure setups for the various projects

• Connectivity assurance• Security (BS7799 certified)

– Security drills, data protection to safeguard the client confidential data

• Testing Lab – Separate Interoperability Lab

• Multiple operating systems and databases• Enterprise applications and multiple middleware• Variety of Application Servers and Web Servers• Other software setup on a need basis

– Automation tools• WinRunner, QTP, IBM Rational Robot, Segue Silk Test, Canoo Web Test• Load Runner, OpenSTA

Automation Tools

Client Side

Hardware

Operating Systems

Technology Specific Libraries

Web/App /DB Servers

HSM LDAP

Client OS

Smart Cards / Printers

Portals

Browsers

JVM

Cameras

Mercury Interactive- WinRunner- Astra Test- QTP

Rational Robot

CA

Remote Clients

Internet Corporate

Network

APIs for thirdparty

applications

Application under test

Network Protocols

Open Source- OpenSTA- Canoo

Interoperability Lab

Sierra Atlantic’s Value

Expertise Software product development and testing Tool-based and manual testing Skilled resource base

NShore methodology/process Proven multi-site process Metrics-based approach to demonstrate value Transparency of process – NShore WorkBench

Relationship Focus on your core expertise and let us do the testing Active relationship with senior management visibility - executive

attention Relationship-based approach

IP Protection

Sierra Atlantic is certified for ISO 27001: 2005 by Bureu Veritas. Periodic Internal Quality Audit are conducted based on the ISO 27001 and the findings are reviewed by the Sierra Security Management Committee

Access based on authorizations. Backup Policies. Enterprise wide Anti-virus solution. Floppy Drive disabled. Restricted mail size based on policy. Restricted entry to Data Centers All associates working in Sierra Atlantic

identified by employee badges. Every access to the facilities will be

logged electronically. Critical facilities like routers will be kept

locked up at all times in Communications rooms with limited access

Confidentiality of Data NDA HR Security Policy

Business Continuity

World Class Quality & Processes

Customer dashboards (Real-time Project visibility)

Accurate and timely project data Active SLA & Project milestone

management

Highly secure production environments

Continual process improvement Strong knowledge management

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Thank You.

Sierra Atlantic Team

1. Harish Bevara Ph. 781.719.5521 Email id: Harish.Bevara@sierraatlantic.com

2. Zia Zaid Ph. 781.719 5536 Mobile. 781 697 7395 Email ID: Zia.Zaid@SierraAtlantic.com

Copyright © Sierra Atlantic, Inc. Material contained within this document is confidential and may not be reproduced without prior written consent.