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The Best of PMP Project Management

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PMP Project Management: the challenges and payoffs of undertaking professional PMP certification.This is a collection of excerpts from the ProjectManager.com blog archives 2008 - 2013 presenting top tips and advice from our professional project managers in a "best of" series now available free to download and share.
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ProjectManager.com © 2013 All Rights Reserved 1 The Best of PMP Project Management A selection of professional insights from the Blog archive
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Page 1: The Best of PMP Project Management

ProjectManager.com © 2013 All Rights Reserved 1

The Best of PMP Project Management

A selection of professional insights from the Blog archive

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ProjectManager.com © 2013 All Rights Reserved 2

Since 2008 our project management professionals have been sharing knowledge,

experience and learning with online readers via the Project Manager Blog.

Their collective wisdom provides a wealth of how to, top tips and best practice advice,

for project managers, teams and businesses.

To make their writings more accessible we’ve created a series of “Best of” project

management topics available free to download and share.

Here is a collection of excerpts and insights from blog posts that discuss the challenges

and payoffs of undertaking professional PMP certification.

Enjoy

Jason Westland CEO

ProjectManager.com

7 Questions About PMP Certification ......................................................................................................... 3

Is PMP Certification Good for Your Project Management Career? ............................................................ 6

6 Reasons to Pursue Certification in Project Management ........................................................................ 9

Preparing for the Project Management Professional Exam ...................................................................... 11

3 Ways to Lose Money on Your Project Management Certification ......................................................... 14

Why PMP Certification is Not Hard to Maintain ....................................................................................... 16

How to Earn PDUs ..................................................................................................................................... 18

What is PMP Code of Professional Conduct? ............................................................................................ 21

6 Ways to Maximize Your Project Management PMP Certification ......................................................... 22

What is PMP Code of Professional Conduct? ............................................................................................ 25

5 Reasons Why You Should Finish Strong as a PMP .................................................................................. 26

Using Your PMP Training to Influence Others ........................................................................................... 27

The Spirit of PMP Project Management .................................................................................................... 29

Instilling a Sense of Urgency as a Project Management PMP ................................................................... 32

Deal with the Issue Up Front ..................................................................................................................... 32

30 Day Free Software Trial ........................................................................................................................ 34

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7 Questions About PMP Certification

There are number of certifications that a Project Manager can obtain. One of the most

well known, and valuable certifications comes from the Project Management Institute in

the US. This is the Project Management Professional Certification and is currently held

by hundreds of thousands of individuals across the globe.

Are you thinking of obtaining your Project Management Professional (PMP) Certification

but not quite sure where to start? The following frequently asked questions (and

answers that are based upon my own experience of obtaining and maintaining my PMP

Certification) should provide you with some insight about PMP Certification

requirements.

1. What is the Process for Studying for the PMP Exam?

There are a number of paths to take when it comes to

studying for the PMP exam. The path you choose depends

upon your learning style and amount of self-discipline. If

you are self-disciplined and can get things done on your

own with minimal involvement or coaching from others,

then you may want to go down a self-directed learning

path. On the other hand, if you need that extra support

and accountability that comes from others then you may want to join a study group to

learn about PMP Certification.

I chose a path somewhere in between the two mentioned above in the form of a

Mentor. Most PMI Chapters have an arrangement in place where they will assign

someone to you and develop a course of study in order to pass the exam. This provided

me with an element of accountability that was also coupled with some flexibility that

was able to work with my busy schedule.

We would meet for lunch once about every two to three weeks to map out the best

course to take. In my case it included reading the PMBOK from cover to cover (yawn)

along with a supplemental study aid that would bring a bit of color to this tome. Then, I

obtained a CD set that I listened to in my car day in and day out that would provide

illustrations and examples that brought the project management concepts to life and

made them that much easier to remember. I listened to that CD set so many times that I

was able to recite word for word all 8 CDs. The day I passed the exam was a landmark

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for a couple of reasons…not the least of which I could finally go back to listening to the

radio again!

Finally, I ordered a sample test with actual exam questions that would provide me with

a sense of how the exam would flow. I took the different sections of that test over and

over again (different questions each time) until I consistently scored a 90 or above in all

areas. I was then ready for the exam.

2. What is the PMP Certification Exam Like?

The exam itself was not bad. You go to a nearby facility that administers the exam.

Obviously, get a good night’s rest but don’t stress yourself out. If you’ve spent the time

mentioned above and been able to pass a sample exam time and time again you will do

just fine.

There is definitely a place for memorization on the exam. You can’t bring in any type of

notes with you so it is good to memorize some of the basics such as the process areas,

inputs and outputs, along with some of the formulas that are included in the PMBOK.

Once you get to the exam station you do have pencil and paper to work with. I

immediately wrote down all those items I had committed to memory so I clear my head

to focus on the questions at hand.

Something else to keep in mind is that you have to answer questions the way the

PMBOK has outlined and not actually what happens in the real world. For example,

there may be all types of approval processes outlined in the PMBOK that you may roll

your eyes at that would never occur in your company. However, the “ideal” state is

what the PMBOK outlines and that’s what the answer will be reflecting.

Bring a light snack with you to hold you over during your break and again, don’t stress

over the exam. Typically go with your first answer. You have the ability to go back and

change answers if you would like and mark questions you want to come back to later.

Use tricks you remember from school days (process of elimination, common sense, etc)

to answer the questions and you’ll find you will do just fine.

3. How Long Should You Study?

If you’re working a full-time job, have a family and other responsibilities you can most

likely pace yourself to get all the studying necessary done in 6-8 months.

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4. How Much Does it Cost?

One question many people want to know about PMP Certification is how much does it

cost. All in, I probably spent just under $1,000 for the study aids, exam fees, and of

course the lunches I picked up for my mentor! However, many people can do it for

typically half this cost depending upon which path they choose to go down.

5. Is PMP Certification Worth It?

I have to say unequivocally that PMP certification is worth the time and money invested.

On average, a PMP certified Project Manager will make around $10,000 more per year

than their non-certified counterparts. If you extend that over the course of a person’s

career it’s easy to see that an investment of a couple thousand dollars (once you factor

in the continuing education requirements) will yield hundreds of thousands of dollars

over a person’s working lifetime.

6. What is Involved in Keeping Your PMP Certification Current?

One thing about PMP Certification like other

certifications is that you need to renew it

every 3 years. During this three year period

you need to earn 60 PDUs (professional

development units) that show that you have

been keeping up with the latest in project

management tools, technology and thinking.

You can earn these PDUs by attending

education events, PMI meetings, or obtaining

them through Registered Education Providers

(REPs) with courses targeted toward specific

areas of interest.

PDUs are not hard to keep up with…as long as you keep up with them. If you just get 2

PDUs per month you’ll have more than enough PDUs at the end of the certification

cycle. Unfortunately, what many have done about PMP Certification is leave everything

until the last minute and they find themselves scrambling to keep their PMP

Certification up-to-date.

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7. When is PMP Certification Important?

PMP Certification is important all the time. However, there are times when it comes

more to the forefront than other times. Some of these times are when you are looking

for a job, your potential employer may want to know whether you are PMP Certified or

not. Or, if you own your own company, the clients you work with may feel an extra level

of comfort and confidence knowing that you have cared enough to keep your PMP

Certification current. Plus, having a PMP Certification may be the deciding factor on

whether you are chosen for a promotion over the next person.

There’s a lot to know about PMP Certification, but if you find the right study group or

mentor, you will find yourself navigating through the certification waters with the

greatest ease.

Is PMP Certification Good for Your Project Management

Career?

My initial reason for pursuing my PMP Project Management Certification was that this

piece of paper seemed important for my career. At the very least it differentiated me

from those that did not have their PMP project management certification. It put me in a

category of certified professionals that immediately established a certain amount of

credibility.

I couldn’t imagine going to a doctor that didn’t have Ph.D. or MD after their name. PMP

after my name as a project manager seemed to fall into the same category. I’m glad to

say the initial reasons for pursuing my project management certification were realized.

But, I was also pleasantly surprised to experience the following benefits as well:

It Serves as a Filtering Mechanism for Project Hiring Decisions

Do you have any idea how many resumes hiring managers receive when they post a job

for a project manager? My experience is that potentially hundreds will be emailed,

which soon becomes overwhelming.

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Where do many hiring managers start? They divide the stack of resumes into two

piles…those who have a PMP Project Management certification and those who don’t.

Arguably, there are good candidates in the non-PMP certified pile that are overlooked.

But, hiring managers have to start somewhere and this is usually the most logical place

to begin.

Use this to your advantage as a person who

has their PMP project management

certification. Make sure you include the PMP

designation after your name, how long you

have been certified, which paths of earning

PDUs you have pursued (for example, risk

management, communication) and even

include your PMP certification number.

Don’t think that potential employers won’t

look up your name on the PMI register. Unfortunately, there are a handful of less than

scrupulous people that will claim they are a PMP when they are not. Employers have

learned to verify the legitimacy of potential employee’s certification.

It Affords You a Higher Salary

There have been many salary surveys conducted regarding what project managers can

earn. One of the most notable is the salary survey conducted by PMI.org every couple of

years.

The most recent survey is based upon 2011 numbers and shows on average that a PMP

certified project manager will earn approximately $10,000 more per year than their

non-PMP certified counterpart. That adds up to a lot of money over a working career. A

PMP project management certification is worth the time, cost and energy on a financial

basis alone.

One thing to note…if you are a PMP Project Manager and not making what the averages

are in the survey for your region you need to do something about it. You can take this

information to your current employer and show them the numbers. They may be able to

make an adjustment to bring you more in line with recent salaries. Or you may decide to

start looking elsewhere. If you are a non-PMP Project Manager and would like to earn

more money, then you will want to start going down the path toward PMP certification.

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Out of the Gate Respect

PMP certification means something. It

means you have thousands of hours of

experience behind you, have passed a

rigorous exam and keep your certification

current each year with new and ongoing

learning.

When you are in the position of working with a brand new team or a different company

and you have ‘PMP’ after your name, there is a certain amount of credibility established

out of the gate. The assumption is that this person knows what they are doing as

opposed to a person that doesn’t have a clue.

Now, it’s up to you to prove or disprove this initial reaction; but having PMP after your

name will take you a long way in establishing out of the gate credibility.

Common Language with Project Peers

Another benefit that comes from obtaining your PMP project management certification

is the ability to instantly communicate with your peers and colleagues.

For example, let’s say you start a new job as a project manager in a PMO. One of the

appealing factors of joining this new company was that the majority of the project

managers were PMP-certified. This included the PMO Director. You knew this meant

they understood the same processes, phases and vocabulary that you understood. Even

though the learning curve may be somewhat steep when it came to the company

technology, you knew that you wouldn’t have to worry about how projects were

executed.

Confidence Builder

Another benefit of obtaining your PMP project

management certification is that it builds

confidence. In which way?

You may have been a project manager for some

time prior to obtaining your PMP certification.

You tried different things and discovered what

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worked and what didn’t. But, you weren’t 100% confident that this would be considered

“industry standard”. Plus, you didn’t have anything to back up your position if a

question came up.

PMP certification validated the way that you were doing things in many areas was

exactly the right way. You found that there were improvements you could make in other

areas. And, you found a wealth of new information that made your professionalism as a

project manager that much more substantiated.

6 Reasons to Pursue Certification in Project Management

The requirements for certification in project management can seem overwhelming to

the average project manager. The requirements include a relatively large number of on-

the-job project management hours, hours of formal training and contact with PMP

educators, and hours of study spent reading books and completing coursework to

prepare for the exam.

The exam is a challenge unto itself. Preparation for the exam could take months of very

disciplined and focused independent study, or time spent with evening and weekend

study groups. There are the additional costs of the exam and study materials, ranging

anywhere from hundreds to thousands of dollars depending upon the path you choose.

Jumping through all of these hoops may seem oppressive when you are on this side of

certification in project management. That’s why many feel that certification in project

management is their Holy Grail.

Motivation for Certification in Project Management

You need some form of motivation in order to

obtain your certification in project management.

There’s a lot of work, sacrifice, and expense that

is necessary in order to earn your certification,

and having an end game or goal to shoot for will

get you through these challenges. The following

are some motivators that have helped others

over these hurdles:

More Money: Earning a certification in

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project management is all about investing in yourself. There is a certain amount of

risk and uncertainty that accompanies any investment of your money, but you should

expect a certain return on that investment, in that the amount of interest you earn is

commensurate with the amount of risk and uncertainty you are willing to undertake.

It is similar with certification in project management. You are going to stretch

yourself into areas that are outside of your comfort zone. You are going to spend

time studying and preparing that could be spent elsewhere. You are going to spend

money on training and exam fees that could be used for something else. Is the payoff

worth it? Yes. On average, a project manager with PMP certification will earn

approximately $10,000 more per year than a non-certified project manager. This is a

significant motivator to stay committed to those sacrifices.

Opportunity for Promotion: When someone plots out a career path for themselves

at their company, they learn that certification in project management is needed in

order to get where they want to go. For example, you may have your eyes on the

position of PMO Director, but the role requires PMP certification. You’ve been a

successful project manager for a number of years in your company, but upward

mobility will be impossible without that certification. The potential for career

development then becomes a great motivator to pursue the Holy Grail of project

management certification.

Your Company Requires Certification: Another motivation for earning your

certification in project management is when it is required by your company. Here’s

the scenario: you currently don’t have a project management certification, but are a

perfectly competent and capable project manager.

It Helps You Get a New Job: Someone may be disgruntled in their current position.

They look around to see what the market for project managers looks like, and finds

there are plenty of project management positions available with just one

stipulation… “PMP Preferred.”This requirement is mentioned in every job

description. You know you are a great project manager, but you currently don’t have

your certification. You know you can do the job, but you also know your resume

won’t even be considered until you have the PMP initials after your name. At the

very least, certification will allow you to make it through a hiring manager’s first

round of filters.

You Want More Initials After Your Name: Some people in today’s workforce are

focused on adding as many initials and credentials after their name as possible. The

more the better; as soon as they pass the test for one certification they are on to the

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next. It becomes a way of life and keeps them motivated. One benefit to continual

training is that it elicits feelings of confidence and establishes your credibility out of

the gate.

You Want to Learn Something: A final motivator for many people to pursue their

certification in project management is learning itself. They may be struggling with

certain issues at their place of employment and certification holds many of the

solutions. They may like the mental challenge and stimulation of continuing

education, so take the opportunity each year to keep their mind and skills sharp.

Preparing for the Project Management Professional Exam

Project management requires a high level of dedication and determination, focus and

sacrifice to reach your goals. This is especially true if you are preparing to take the PMP

(Project Management Professional) Exam. To just sit for the exam you need to have a

four-year degree and 4,500 hours leading and directing projects or 7,500 hours leading

and directing projects if you do not have a four-year degree. That’s a lot of time that has

been dedicated to mastering the art of project management! To help you make the

most of the time invested here are some suggestions for PMP exam success.

Read the PMBOK

Yes, unfortunately there is no way around reading the Project Management Body of

Knowledge (PMBOK). The reading is very dry and devoid of real-life examples. There are

no pictures other than charts and graphs and other technical illustrations. But, it is what

the exam is based upon and something you will have to get behind you.

When you read through the PMBOK you will come across areas and scenarios that will

make you pause and say “that’s not how things get done around here”. You are

probably right if you have been in project management for a number of years. The

PMBOK lays out the best case scenario that would take place in a perfect world. The

world in which we perform project management is far from perfect. You will have to

‘unlearn’ how certain things get done around your place and learn how the PMBOK says

they should get done for your PMP Preparation. The questions on the exam are based

upon best case, not your place.

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Read Supplementary Information

Another important part of PMP Preparation is to read supplementary information.

There are volumes upon volumes of other books that you can read to help you study for

the PMP exam in addition to the PMBOK. These are extremely helpful because they

bring the PMBOK to life. They will provide examples on how some of the concepts in the

PMBOK will be applied in the real world. They provide shortcuts and memorization

techniques that can help you remember the most important formulas, processes,

techniques, inputs, and outputs.

Study Groups

You may benefit from PMP Preparation by taking advantage of a study group. Study

groups are great for a number of reasons. First, they generally will have material and

resources that have been compiled over the years. These tried and true resources can

make PMP Preparation much easier. Also, for those who may not be quite as disciplined

when it comes to studying, the regular schedule and face-to-face meetings make sure

that you don’t get behind on your studying. Where can you find these PMP exam study

groups? One place to start is with your local PMI Chapter. They will be able to point you

in the right direction for study groups that meet close to your work or home.

Sample Tests

This is one of the best things you can do for PMP Preparation. It’s important to get an

idea of the types of questions that will be asked early on in the study process. The PMP

Exam questions have a tendency of putting in a lot of extra information that really has

nothing to do with the answer. It’s up to you to weed out what is relevant and what is

not relevant. Also, taking sample tests will give you an idea of how close the answers

may be to each other when it comes to the one that is right and the one that is wrong. It

can be just a simple thing that makes one answer right and one answer wrong.

Take the sample tests early and often for your PMP Preparation.

Make sure you are not being asked the same questions or get into the situation of

memorizing the answers and not thinking through them. The purpose of taking the

sample test is to understand how the exam will be structured and provide you with the

ability to hone your thought process to get to the right answer. Aim for a consistently

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high score of 85% – 90% on the PMP sample test and you’ll have plenty of leeway when

it comes to taking the real exam.

Audio Courses

Another helpful and time saving tool for PMP Preparation is to listen to audio courses.

There are courses that are broken down by each chapter of the PMBOK that talk you

through the concepts and give you examples of how the questions will be asked on the

exam. These are excellent to listen to while you are driving to work or traveling by plane

to visit clients. Use these early on in the process of your PMP preparation study. You

may zone in and out while you are driving or get to thinking about other things, but over

time the material you are studying will soak in and you’ll benefit more than you would

think.

Study Up on Taking Tests

Go back to your high school days and think about how you were trained to take tests in

school. The process of elimination works for the PMP exam just like it did when you took

multiple choice tests in school. There’s going to be 1 or 2 answers that are clearly not

correct. This will allow you to focus on picking the right one out of the answers

remaining. Also, your first answer is typically the right answer. Don’t second guess

yourself. Finally, if you do get stuck on a question, you can mark it and come back to it

later. Don’t get so bogged down on one question that you put the rest of the exam at

risk.

A helpful thing to do during your PMP Preparation is to memorize the formulas. Once

you get ready to take the exam, write them down immediately on the paper you are

provided. This will be one less thing you have to worry about and allow you to focus on

the rest of the exam.

PMP Preparation takes a lot of work. It requires effort, persistence, and dedication to

successfully pass the PMP exam. But, you’ll find the outcome is worth the effort you put

into as you excel in your project management career. You will validate what you already

know, learn new skills, and ultimately make more money as you move forward in your

career.

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3 Ways to Lose Money on Your Project Management

Certification

The following are a number of ways you can lose money on your project management

certification program and what you can do to prevent this from happening:

1. Let it Lapse

There are ongoing education requirements to keep your

project management certification current. These are typically

not onerous, nor costly, to complete. The biggest challenge is

to find the time necessary to take ongoing project

management training and develop a good schedule so you

are not scrambling at the last minute.

Many will find themselves in the situation of getting behind and let their certification

lapse. There are usually time extensions available to allow for recovery in a short-period

of time but this usually comes at a premium price and plays havoc on people’s already

busy schedules.

Unfortunately what some will do is throw away the time and money they have invested

and find themselves having to start from scratch all over again. A better solution?

Certification time periods usually range over a number of years. Break down the

requirements to a monthly basis with bite-size certification chunks and you’ll find

yourself in a much better certification (and financial) position at the end of that time

period.

2. Hide It

Now that you have this shiny new certification, you should be telling the world about

it. Some choose to not tell a soul! They don’t include their certification designation after

their name in the email signatures, or update their LinkedIn profile, or have a new set of

business cards printed with their designation. Could you imagine going to a doctor that

didn’t have M.D. or Ph.D. or other designation after their name?

Of course not. These are professional certifications that mean they have not only spent

the time necessary to obtain their professional designation in the first place but have

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remained current over the years. It gives you the level of confidence you need to know

that they will take care of your medical needs.

The same principle holds true with a project management certification. Having this

designation after your name brings with it a level of confidence in your project

management experience and skill set right out of the gate. Include this designation

wherever your name is found. This can range from PowerPoint presentations, Agendas,

business cards, email signatures, resumes, social media accounts, etc. There’s no need

to view it as being self-promoting, but rather your way of branding yourself and letting

others know that their project is in good hands.

3. Discount It

Some may reason that “it’s just a project management

certification. It’s not like I’m a doctor or anything”. True.

But, there is real value to holding a project management

certification. We’ve already discussed the financial upside

of holding a certification. There is also the “opportunity”

upside that holding a certification provides. When Hiring

Managers put the word out they are looking for a Project

Manager, they will many times get hundreds of resumes

in response to their request. Hundreds of resumes with 3-

4 pages each can quickly add up to 1,000 or more pages to

sift through.

Where to start? Most hiring managers will apply a filter to their search that starts with

“find anyone that has a project management certification after their name”. You need

to be in a position to take advantage of this filtering opportunity and find yourself in the

right stack of resumes. If you don’t think your certification is important, or let it lapse, or

hide it…then you will quickly find yourself overlooked. Who knows, this new position

could have added another $10,000-$15,000 to your annual salary of which you will not

be able to benefit.

The ROI you receive on your project management certification investment goes beyond

just money and opportunity. There is also much to be said to keeping up to date with

the latest and greatest in project management skills, technology, thinking, and best

practices. The way project managers operate today is VERY different than how they

operated just five years ago. New development methodologies, communication

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vehicles, and project management resources are available now that were unheard of

just a few years ago. The ongoing education requirements necessary to keep your

project management certification current will keep you abreast of these changes.

Nobody likes to lose money on their financial investments. You should feel the same

way about your investment in project management course. Treat your certification as

the asset it is and keep it current, tell others about, and appreciate its value.

Why PMP Certification is Not Hard to Maintain

It’s an unfortunate and all too common occurrence that some PMPs will wait until the

very last month or even week before their certification is up for renewal. They then

realize they need to get 60 PDUs in a remarkably short period of time. This brings an

inordinate amount of stress, late nights, time away from family members, and can even

impact your work performance. You need to clearly establish in your mind that this is a

serious part of your professional development that you are committed to making

happen.

Why PMP Certification Maintenance is

Important

Let’s start with the discomfort you will encounter if

your PMP Certification lapses. If you find yourself at

the end of three years and have not met the minimum

requirements, your certification will go into Suspended

Status. This means you can no longer claim you are a PMP until the overdue

requirements are met within a maximum of one year of the certification expiration date.

This also means you are already behind for the next cycle because the next renewal date

does not move.

The worst case scenario is that you lose your certification altogether. Not only can you

no longer claim you are a PMP, you will need to reapply for the credential, retake the

PMP exam and submit the fees associated with the initial credential application. Ouch!

On the positive side of things, think about all of the benefits you have received from

having your PMP certification:

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You most likely earn more than your non-PMP peers – Salary surveys indicate that a

project manager with their PMP certification will earn on average $10,000+ more per

year than their non-PMP certified counterpart.

You have a viable and sustainable career path to follow – Keeping up with your

certification lays out a career path that includes project management, program

management, portfolio management, and a number of specialties and areas of

expertise in between.

You have stayed on the leading edge of the Project Management profession – The

courses, education, networking, webinars, and seminars you attend to keep up with

your PDUs all pay off in the long run. You will find yourself well-versed in the latest

technologies, thought processes, and new ways of getting things done that you can

implement into your current projects.

Why risk losing all of this when all you need is less than 2 PDUs per month?

Turning Events into Opportunities

Rather than becoming overcome by events, take these events and turn them into

opportunities for earning PDUs. There may be an assumption you can only earn PDUs at

PMI sponsored events or meetings. Not so. PDUs are broken down into five different

categories that can quickly add up to 60 PDUs.

Below are some examples of how people with different circumstances can take

advantage of these different activities.

The Worker – Your job as a Project Manager keeps you at the office 24/7. You can

claim up to 5 PDUs per year for being a practitioner of project and/or program

management services. Tack onto this another 5 per year for coaching/mentoring

sessions with your colleagues or coworkers and you are 50% of the way there

without even leaving the office.

The Traveler – You spend more time in the air than you do on the ground. If you like

to write, consider earning PDUs for authoring an article that is published about

project management and earn anywhere from 10-30 PDUs. Complete the remaining

PDUs by listening to courses on your MP3 player on the flight to your destination.

The Parent – It’s important to you to be home and spend time with the family on

nights and weekends. There may be volunteer activities you are engaged in as a

family that can help you earn PDUs. Non-compensated Project Management

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services provided to a community or charitable group can earn up to 5 PDUs per

year.

The Person In-Between Jobs – The downside of this scenario is that you may be

unemployed. The upside, however, is that you do have plenty of time to focus on

earning your PDUs. Since finances may be tight during this time of your life you don’t

necessarily have to spend a lot of money to keep up with your PDUs. Similar to The

Parent above, you can volunteer your time to various project management

organizations or functions that require project management experience and stock up

on PDUs that way.

It doesn’t take long to get to 60 PDUs with a little creativity and discipline – which brings

us to one more type of person we should consider…The Procrastinator.

The bottom line is that there is no excuse for putting it off to the last minute just

because we didn’t get around to it. It goes against every instinct we have as Project

Managers to put something off to the last minute. If you find yourself in this situation,

put a project plan together and stick to it until the Recertification Project is complete.

How to Earn PDUs

Being a project manager is a constant journey to learn new skills and techniques. That

isn’t a bad thing – as the way we work evolves, it is very useful to keep your skills up to

date.

If you are a Project Management Professional (PMP)® then you will already be used to

studying. Getting your PMP credential can be hard work, especially if it has been a while

since you prepared for any exams. However, once you have passed, and can use those

letters after your name with pride, the studying doesn’t stop. You have to keep your

skills up through the professional development program put together by the Project

Management Institute.

What is the Continuous Professional Development Scheme?

In a bid to keep us all highly skilled and to prove that we do know what we are doing at

work, PMI have come up with a scheme for their certified project managers. You have to

show that you have earned 60 Professional Development Units (PDUs) over a 3 year

period. Once 3 years has passed, you have to submit your portfolio of evidence to PMI

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and if they acknowledge that you have met the requirements, you get to keep those

letters after your name.

Getting PDUs takes a bit of effort and organization on your part, because you don’t want

to be 6 months away from having to recertify and find that you have a mad rush to try

to get in enough study or other activity to qualify. It is obviously better if you can spread

out your recertification activities over the 3 years, and what better way to do it than as

part of your day job? Here are some ways to learn (and collect PDUs) while you work.

Ways to Learn While You Work

Doing your day job: Assuming that you work as a project

manager, you can claim your day job towards your PDU

total. Yes, you get credit just for having a job in the right

field! You don’t even have to work full-time. As long as

you can clock up 6 months project management

experience in a 12 month period, you can earn up to 5

PDUs a year simply by turning up to work. If you are

asked to supply evidence of this you can use your job

description or a contract to demonstrate that you were

in relevant employment during this time.

Training: If your company sends you on any project

management training courses during the 3 year

recertification period, this also counts. Even if the project management training

company is not recognized as an ‘official’ provider of training under the PMI

Registered Education Providers scheme you can still get PDU credit. This can be

particularly handy if you are starting to use new project management software tools

and are attending training or a webinar provided by the vendor. If you are learning

something new, even if the training is delivered by someone from your Project

Management Office (PMO) or another internal person, that also counts. You can

claim one PDU for each hour that you are in a training course. If you have to provide

evidence, you can send copies of the registration form or letter/certificate of

attendance and a course outline showing what the training covered.

Writing for the company magazine: You can also claim PDUs for writing articles for

your company magazine or blog. Provided that it is an official company outlet, you

can earn one PDU for every hour spent on this. It does have to be project

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management related, though, so the best opportunities are writing for your PMO or

departmental newsletter, which has an audience destined to be interested in what

you say about project management. Failing that, an article about your latest project

for the company blog, or a day in the life of a project manager, or an article about a

particular project management technique that is relevant to other groups, such as

how to do risk management… There are lots of topics that you could write about and

earn PDUs.

Mentoring someone: Mentoring counts as

volunteering. If you are part of your

company’s mentoring scheme, then you

can earn PDUs from mentoring a junior

project manager or another colleague. If

there is no formal mentoring scheme but

you have informally been allocated as a

buddy to that person, it still counts. You

do have to make sure that your sessions are focused (not just social chats over a cup

of tea) and that they include information relevant to project management, using

‘knowledgeable’ resources. We take it to mean that means journals, magazines, your

own experience and reputable websites. Keep a record of the dates and times of

sessions and ideally get your mentee to sign an attendance sheet so that you can

prove the discussions took place. You can claim one PDU per mentoring hour.

Being mentored: What if you are a project manager who doesn’t have the

experience to mentor someone else? Being mentored also counts towards your PDU

total for recertification. This is classified as self-directed learning and you can claim

one PDU per hour up to a total of 10 per year. Being mentored or coached by

someone can take many forms. For example, you might sit with a more experienced

project manager to prepare for an audit. You could seek advice formally from a

colleague in relation to preparing your project budget. You could study with a co-

worker for a project management exam or to brush up on some other technique.

There are probably dozens of examples of times where you have sought help that

would count as self-directed learning. Record them all and you’ll soon be earning

PDUs while you do your day job!

Given everything that you can do towards earning PDUs as part of your day job, you’ll

soon find that you make significant progress towards achieving those 60 credits over a 3

year period. Make the most of the opportunities open to you as part of your normal day

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to day routine. This will reduce your need to find other ways to earn those PDUs and will

also make sure that you can spread out your recertification requirements.

It is also much cheaper to claim as many PDUs as you can through work instead of

having to fund expensive activities yourself simply to make up your PDU total as the

deadline approaches. Do yourself a favor and plan now to avoid a desperate bid to earn

enough just before your recertification deadline approaches!

What is PMP Code of Professional Conduct?

The Hippocratic Oath is one of the oldest binding documents in history, dating back to

the 4th century BC. It captures the essence of beliefs held sacred by doctors: treat the

sick to the best of one’s ability, preserve patient privacy, teach the secrets of medicine

to the next generation and “do no harm.” Nearly 100% of US medical schools administer

some form of the oath today, and it is the primary code of conduct by which doctors

regulate themselves in their professional lives.

The Project Management Institute (PMI) has authored a similar code of conduct for

project managers, called the PMP Code of Ethics and Professional Conduct. Granted,

project managers do not deal in the realm of life and death as do physicians, but they

still must make many judgment calls and decisions on a daily basis. Those decisions,

often ethical or moral in nature, are what PMI’s Code of Ethics and Professional Conduct

attempts to address.

How is the PMP Code of Conduct Learned?

PMI’s Code of Ethics and Professional Conduct is a six-page document that can be

downloaded from PMI’s website. The first couple of paragraphs outline the purpose of

the code as follows:

The purpose of this Code is to instill confidence

in the project management profession and to

help an individual become a better practitioner.

We do this by establishing a profession-wide

understanding of appropriate behavior. We

believe that the credibility and reputation of the

project management profession is shaped by

the collective conduct of individual

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practitioners.

The code addresses four main areas that a project manager must be aligned with in

order to maintain PMP certification, and those are detailed below. There are questions

on the certification exam related to the professional code of conduct. Additionally, a

PMP needs to agree to abide by this code of conduct upon issuance and subsequent

renewal of their PMP certification.

6 Ways to Maximize Your Project Management PMP

Certification

Hopefully, you realize that your project management PMP certification is an asset that

can grow in value over time. This value is realized in the amount of salary you earn

which is directly tied into the decisions you have made to optimize your project

management PMP certification. Apply these suggestions to make sure you are getting

the largest return on your investment possible.

Keep Your Eyes on Project Management Salaries

Let’s face it…the world is one big marketplace. People are buying and selling things all

the time. This includes your talent as a PMP certified project manager. At the most basic

level, you are nothing more than a service that someone needs to buy in order to get

the job done. You may be horrified when you hear this, yet what does a company do

when it can no longer afford your services along with your project management PMP

certification? They let you go. It’s the way business works and we all understand the

rules.

So, since we all understand the rules, there are times when the market will pay for

project management PMP services and other times when they will not pay as much. I

know PMP certified project managers who at one point in time, (not too long ago)

would work for half of what they are making now. It’s up to you to keep your eyes on

the marketplace and see what people are willing to pay for your services.

A great place to start is the Salary Survey at PMI.org. This report is put out every couple

of years and provides a good description of the services rendered (also known as job

descriptions) and low, average and high salaries for various regions of the world. This is

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a great place to start if you need some leverage to have a conversation with your

current employer or are looking to make a change.

Have the Guts to Make a Move

You probably started out with a savings

account when you were a teenager that

earned next to nothing when it came to

interest on your money. The older you got, the

more you realized you needed to make some

changes when it came to where your money

was residing. You moved your financial assets

into CDs, mutual funds, stocks, bonds, and

other investments. Then, you kept moving them around these financial vehicles because

the market conditions were always changing.

Guess what? You need to do the same with your project management PMP certification.

In line with “keep your eyes on project management salaries” (above), you may need to

move around a bit to maximize your PMP certification. Here’s a phenomenon you may

want to consider. When you leave one job to take another job for a 20% increase in

salary, do you know more on the day you start the new job than the day you left the old

job? Probably not. What changed? Your job! You had the guts necessary to move from

one position to the next and maximize your project management PMP Certification!

Project Management Niche Career Development

You need to earn 60 PDUs every three years to keep your PMP status current. There are

a number of people who will go PDU chasing and collect anything and everything that’s

out there to earn their 60 PDUs. Their first question is “how many PDUs do I earn?”.

Don’t do this! Your first question should be “what will I learn?” You must have an

educational path you’re following when it comes to maximizing your project

management PMP Certification. We all know that specialists in the medical field make

more than generalists. Look at your insurance card. Your primary care Doctor is paid [x]

and your Specialist is paid [x] plus 25%-50%. Become a project management specialist.

Take courses that take you down the path of a risk specialist, scheduling specialist,

procurement specialist or whatever other project management discipline you find

intriguing.

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Take Advantage of PMP Networking Opportunities

In order to maximize your project management PMP certification you need to go out of

your way to make this happen. Most people will begin networking when they need a

job…try networking when you don’t need a job. Network with others to share project

management best practices. Network with others to see what you can do to help

someone else. Network with others to just form a relationship. Volunteer on

committees and look for pro bono opportunities where your experience can be shared

and benefit others.

Mentor Others

I had the opportunity of having a mentor who helped me earn my PMP certification. It

was a great time in my professional life. We would meet every couple of weeks and

review the progress I had made. We would plan out the next couple of weeks, identify

resources, answer questions and work toward the goal of passing the PMP test. I loved

it. My mentor loved it too. It gave her the opportunity to keep up with her skills, keep

herself challenged, and share that feeling of pride when I passed my PMP exam. You can

do the same thing by helping others pass their PMP exam. Use your project

management PMP certification as a springboard to help others move forward in their

PMP careers.

Tell Others You Are PMP Certified

You have spent a great deal of time and effort to achieve your project management

PMP certification. Don’t hide it. You don’t have to be obnoxious and tell anyone and

everyone you see that you are a PMP Project Manager, yet there are things you can do

to gently remind everyone of your achievement. Make sure to include the PMP

certification after your name on your business card. Include the PMP certification after

your name on your default email address. Include your certification in presentations you

give. Why? Because people will view you differently when they realize you have your

project management PMP certification. Just like there’s a difference between a

bookkeeper and a CPA, there’s a difference between a project manager and a PMP

certified Project Manager. Subtly and consistently, highlight the fact that you have

achieved this status and you will go far in your career.

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What is PMP Code of Professional Conduct?

The PMP code of conduct attempts to capture principles we live by in our personal lives

and apply them to the realm of our profession. The four main principles are

Responsibility, Respect, Fairness, and Honesty. Let’s talk about each of these in further

detail along with examples of how they can apply to professional conduct.

Responsibility: According to the PMI Code of Ethics,

“Responsibility is our duty to take ownership for the

decisions we make or fail to make, the actions we

take or fail to take and the consequences that

result.”

Respect: According to the PMI Code of Ethics,

“Respect is our duty to show a high regard for

ourselves, others, and the resources entrusted to us.

Resources entrusted to us may include people,

money, reputation, the safety of others, and natural

or environmental resources. An environment of

respect engenders trust, confidence, and performance excellence by fostering

mutual cooperation — an environment where diverse perspectives and views are

encouraged and valued.”In other words, we treat others the way we want to be

treated.

Fairness: According to the PMI Code of Ethics, “Fairness is our duty to make

decisions and act impartially and objectively. Our conduct must be free from

competing self interest, prejudice, and favoritism.”Let’s focus in on the self-interest

or conflict of interest aspect of fairness when it comes to what is PMP professional

conduct.

Honesty: According to PMI’s Code of Ethics and Professional Conduct, “Honesty is

our duty to understand the truth and act in a truthful manner both in our

communications and in our conduct.”We’re all familiar with the concept of honesty,

and how one little white lie can result in a tangled web of deceit. Most people try to

stay away from telling an outright lie; however, they may reason to themselves that

it’s okay to leave certain relevant details out of a conversation. When a decision is

made that is different than what would have been made if all of the information had

been available, then the error of omission flies in the face of the PMI Code of Ethics.

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PMI’s Code of Ethics and Professional Conduct is really quite simple to understand. Run

your projects, relationships, and professional life with responsibility, respect, fairness,

and honesty. Keeping these four principles in the forefront will ensure you “do no harm”

to any of your projects!

5 Reasons Why You Should Finish Strong as a PMP

Why is it important to finish strong? Why is it important to not just throw in the towel if

you know you aren’t going to meet your objectives 100%? Why is it important to keep

pushing on to the best of your ability as a PMP?

80% is better than 50%

Yep, pretty basic math. But, the truth is that 80% is better than 50%, 90% is better than

60%, and even 20% is better than 0%.We all have goals that we are working on and

circumstances may get in the way of moving forward as fast as we would like. But,

rather than stopping dead in our tracks as a PMP it is better to push forward and at least

accomplish something. Something is better than nothing.

This principle applies toward anything, including setting high goals. You’ll hear people

scoff when stretch goals are set for the team to accomplish. “We’ll never be able to get

that much done in this amount of time”, or “We’ll never reach that Sales figure. Are

they crazy?” Not really. A general direction has been set and one that will get everyone

going on the same path. The team that is working together to finish strong will get much

more done than just the team that is working

together.

Trying is Better than Quitting

Don’t quit. Look at different ways, methods, and

options you can use in order to get as far as you can

toward meeting your goals.

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Your Fortitude is Increased

Pushing on despite adversity or less than ideal circumstances makes you a stronger PMP

project manager. Others (both on and off your team) will watch how you deal with

adversity and follow your example. Someone needs to be at the front leading the way

when the times get rough. Every challenge you successfully push through as a PMP

project manager adds one more arrow to your quiver of project management successes.

The next time you are faced with a similar situation you will know exactly what needs to

be done in order to get through it.

Separates the Wheat from the Chaff

Your attitude as a PMP project manager means everything. We all know and have

worked with people that have negative and pessimistic attitudes. What a drag. It’s

important for us to continue to do whatever it takes to make whatever situation we are

in that much better. There’s always room for improvement and you are in an ideal place

as a PMP project manager to make that happen!

Using Your PMP Training to Influence Others

There are two types of power that can be exerted over others. They are:

Given Authority: This is the power conferred upon a project manager or person

when they assume a particular title or position within the organization. It is primarily

centered on the ability to reward and/or punish direct reports.

Earned Authority: Earned authority is the power gained through a person’s words,

actions, or who they are and what they stand for. People will voluntarily and readily

submit to this type of power out of respect for the person’s leadership.

PMP training helps us appreciate that earned authority is, by far, the best type of

authority to possess. You can’t mandate that someone MUST have respect for another

person. It is something that is earned and as a result is much more effective than given

authority.

Given authority will produce the desired effect of people doing what you ask. However,

the result may be marginal in nature. For example, people typically will do just enough

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to get by for the purpose of either earning a reward or escaping negative consequences.

PMP training highlights the fact that this is not the best attitude to cultivate in the

organization.

Using Your PMP Training to Influence Others

PMP training takes the many different aspects of leadership and applies them to a

process that will enable you to influence others in a positive way. The following are

steps you can take as part of that process:

Determine the Authority You Currently Possess: Take an honest inventory of the

type of authority you possess in the organization and with those around you. Is your

authority relegated to positional or given? Do people do what you ask because they

HAVE to, or because they WANT to?

Determine the Authority Others Possess: PMP training teaches that project

managers do not operate in a vacuum, that there are other people in the

organization with authority and influence over the same resources you need to

influence. Determine where you fit in this unwritten hierarchical structure and be

realistic about the amount of influence you can exert. For example, it is not likely

that you will override a request from a VP who is directly responsible for funding a

resource’s project team over the year.

Deeply Understand the Benefits of Your Project: You need to understand what the

benefits are of the project you are managing to both the organization and the person

you need to influence. Clearly articulate those benefits when you meet with the

individual and/or the team, so that they see your requests in light of what’s good for

the organization and ultimately themselves.

Market Yourself…a Little Bit: One prerequisite of earned authority is that people

understand who you are and what you stand for. You must talk about yourself from

time to time. Discuss an experience you’ve been through, decisions you’ve made,

your PMP training or other clues that will open the door for the other person to

understand who you are as an individual. One word of caution…don’t market

yourself too much. Talking about yourself ALL the time will give everyone a different

perception of you and ultimately backfire.

Get to Know Your Resources Strengths (and Weaknesses): While you are marketing

yourself (a little), take some time to find out more about those you need to influence

on your project. What are their strengths? What do they enjoy doing? What are they

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good at? What do they hate doing? This information will help you place them in the

best possible position to maximize their strengths and shore up their weaknesses.

Know What You are Talking About: Preparation for this step actually needs to occur

earlier in the process, but now is the time it will come into play. You must have

credibility in the eyes of the beholder in order to lead, guide, and direct them. People

won’t follow if they feel you don’t have a

clue.

Provide Constructive Feedback as

Necessary: You will find yourself in a

position of trust if you have successfully

implemented the above steps. A resource

that understands that you have their best

interest at heart will be more apt to listen

to your constructive feedback. They will

appreciate the fact that your motive is to

make them better and help them grow

professionally.

Apply the above steps and you’ll find that the PMP training you went through will

increase your ability to get things done. Your earned authority will transcend your given

authority, putting you well on your way to influencing more people positively

throughout your career!

The Spirit of PMP Project Management

1. Don’t Get Caught Up in a Checklist Mentality

Just because a task is on a list that states that it needs to be done at a certain time, on a

certain day or in a certain way doesn’t mean that it is locked in stone. All projects are

living, breathing entities that ebb and flow like the tide. If you are not aware of this fact,

you will push (the good) people on your team away and become relegated to nothing

more than a list-checker and not a solver of business problems.

The reality is that things will never go as planned. It’s not that there is always a problem,

either. Opportunities present themselves, economies of scale can be taken advantage

of, or new technologies become available. Rather than unwittingly marching forward

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oblivious to these things, always ask if what is next on your list is still relevant and

meaningful based upon the changing circumstances and priorities. Working on the

RIGHT thing is much more important than just blindly moving ahead and working on the

NEXT thing.

2. Give Your Star Performers Some Space

There are two schools of thought when it comes to the equal treatment of un-equals.

Some feels that everyone must be treated exactly the same way, at all times, with no

consideration of past performance, period. Others feel there is nothing more unequal

than the equal treatment of un-equals. I subscribe to the latter.

If you have performers on your team who have a track record of success…leave them

alone. Don’t poke them with a stick. Let them use their judgment, discretion, insight,

experience and wisdom to make the right decision at the right time and give them 100%

support. Otherwise, these are going to be the first people that start looking for other

opportunities outside of your team.

3. Focus on the End Rather than the Means

The front-line of any project can be ugly. Dates get missed,

misunderstandings arise, feelings may get hurt and

sometimes people lose their jobs. The front-line of any

project can also be beautiful. Breakthroughs are made,

friendships are forged, deliverables are inspired and there’s

the sense of pride and accomplishment when the team

reflects back on a job well done.

Rather than get caught up on all the details that occur on

the front-line, get comfortable with the fact these things

happen (the good and the bad) and it’s part of the process.

All of this jostling and activity result in innovation and

completion…which ultimately means the end of the project.

We’re not saying that the end justifies any means whatsoever to get there, but rather

that everything doesn’t have to be buttoned up with a neat little bow around it to move

forward either.

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4. Keep the Lines of Communication Open

“Real” communication has unfortunately taken a back seat to pseudo-communication

that is fraught with sound bites and inaccuracies. Instant messages, text messages, one

word…or even one letter answers, are now customary and expected. Picking up the

phone or having a real face to face conversation can put an entirely new spin on PMP

project management.

The Spirit of Project Management

Moving into the PMP Project Management arena by obtaining your Project

Management Professional Certification is no small feat and something you should feel

good about. However, don’t miss the spirit of being a PMP Project Management

professional and unwittingly relegate yourself to becoming just a checker of lists.

The spirit of being a PMP Project Manager is about getting the right things done at the

right time, solving business problems and bringing value to the organizations that are

fortunate enough to have you on board.

Many people are drawn to PMP Project Management because they like the structure

and organization it brings to a day. There is a certain predictability of what to expect and

usually a clear next step to follow. This gives us a warm and fuzzy feeling.

Truly enlightened Project Managers also realize that it is hard for breakthroughs and

innovation to occur in such a structured and rigid environment. They have been able to

departmentalize they way they do their work by being very structured and regimented

on one side of their brain, while at the same time allowing room for chaos, uncertainty,

and a bit of creativity on the other side.

Just remember to not get so caught up in the rules and regulations of project

management that you can’t see the forest for the trees. The result will be a project team

that respects you and projects that are delivered!

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Instilling a Sense of Urgency as a Project Management PMP

Deal with the Issue Up Front

It doesn’t take too many of the pre-deployment weeks described above before you get

tired of those long days and late nights. Address this topic up front with your team

before you even start the next project. You could do this a couple of different ways…

One way would be to incorporate this topic into your

Lessons Learned session. Or, if it has gotten to the point

where it’s a HUGE problem you could have a separate

and specific meeting to deal with just the topic of staying

on top of the work that needs to get done. This is a great

time to muster up your best project management PMP

voice and say, “Look, here’s the story…none of us enjoy

the last minute fire-drill that we seem to inflict upon

ourselves at the end of each project. What is it that we

can do to make sure that doesn’t happen the next time

around?”

It won’t be a surprise that everyone else hates the fire-drills as much as you do. Get

their ideas out on the whiteboard and then implement them immediately on the next

project.

Create Mini-Fire Drills

There’s eternity in view when you start each project as a

project management PMP. You may have a glorious 4 or 6

months ahead of you before the project is expected to be

complete. That feels like forever! How could that be a

problem to get the project done in that amount of time?

Trust me, it will be a problem if you don’t instill that sense

of urgency. Rather than look at the project as needing to

be complete 6 months from now, look at it that the

Requirements phase needs to be complete 30 days from

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now…and guess what? You’re already late! Every day counts at this point and you need

to rustle up every one of your project management PMP skills to make this happen.

Keep everyone focused on the 30 day deadline and don’t let it slip.

Freak Out and Melt Down When Necessary

You need to set the tenor for your team as a project management PMP about how

serious you are about not getting behind. You need to make it clear that there is no

room for “we have plenty of time” or “what could possibly go wrong” in anyone’s

vocabulary. Pounce on anyone that utters these words and keep them focused on the

task at hand.

Review Why Things Worked

Dealing with the urgency issue up front, creating mini-fire drills, and professionally

freaking out when necessary will ensure your projects stay on track. Reflect on these

experiences on your next lessons learned or ad hoc meetings that are called to

specifically discuss the issue of urgency. Reflect on the fact that the worst thing that

could possibly happen by maintaining a sense of urgency from the get-go of a project is

that you all may end up a bit ahead of schedule. You can guarantee them that there is

nothing you have ever read as a project management PMP that discouraged you from

finishing early.

Once you’ve finished the project and put it on the shelf is the time to relax. Up until that

point is the time that you need to keep the pedal to the metal and instill a sense of

urgency in everything you do. Doing so will allow you to make it to the week of

deployment knowing that you did things right, and prevent you from having to do them

over.

Page 34: The Best of PMP Project Management

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