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The Case for IT Planning for Research Enterprises
William F. Decker
Senior Associate
VP for Research
EDUCAUSE Live!October 11, 2005
October 11, 20052
Outline
I. Issues of concern for the Chief Research Officer (CRO)
II. Relating these concerns to IT and responsibilities of the Chief Information Officer (CIO), including suggestions for possible CRO/CIO engagement
October 11, 20053
Problems
October 11, 20054
Things Keeping CROs Awake at Night
Pre-award support Post-award support Policy development and research integrity Regulatory compliance Laboratory and researcher security Researcher productivity Technology transfer and economic development Growing the research enterprise / staying
competitive
October 11, 20055
Pre-award Support
Information on sources of external support—optimizing availability and impact
Efficient proposal preparation processes Connecting with Federal and other e-systems Optimized proposal submission processes Capture of appropriate data; identification of
significant issues; records retention
October 11, 20056
Post-Award Support
Award notification Related information dissemination—press
releases; letters of congratulations; publicity Grant accounting designed to aid
researchers and assure compliance Compliance assistance and monitoring Grant/contract credit reporting
October 11, 20057
Policy Development and Research Integrity
Protection of basic academic freedoms Confidential or classified research issues Complexities related to the involvement of foreign
nationals Balancing competing interests (e.g. corporate versus
academic) Conflict of interest/conflict of commitment Appropriate use of university facilities Data ownership, retention, and access Other…
October 11, 20058
Regulatory Compliance
Optimized, timely compliance processes—for example, protocol approvals
Information dissemination, training, certification Administrative support for IRB, IACUC,
Biosafety Committee, Hazardous Waste Management, Radiation Safety Committee, and on and on and …
Export controls laws
October 11, 20059
Laboratory and Researcher Security
Security of buildings, laboratories, offices Animal care and protection Equipment protection Hazardous materials issues Research data protection and recovery Faculty, staff, and student security On-campus and off-campus issues
October 11, 200510
Researcher Productivity
Researcher or research program profiling Targeted program information Non-intrusive, yet effective regulatory
compliance support Proposal writing support Effective grant accounting Rapid contract execution Infrastructure optimization
October 11, 200511
Technology Transfer andEconomic Development
Administrative support for disclosures, patent management, portfolio management, licensing and options
Relationship management support IP training and processes Entrepreneurial training and processes
October 11, 200512
Growing the Research Enterprise / Staying Competitive
All the above Public relations, perhaps especially for public
institutions Metrics and measurements Increased competitiveness Growing compliance costs Growing infrastructure costs Interdisciplinary support; inter-institutional support Identifying and supporting new areas of strength;
maintaining existing strengths
October 11, 200513
Solutions
October 11, 200514
Possible CRO Priorities for IT and CIOs
Direct research support Assistance in maintaining competitiveness Cost control Business process efficiency Optimal information services Measurement, assessment, and planning Security systems and access controls
October 11, 200515
Direct Research Support
Focus on what is important: creation, understanding, dissemination, insight, preservation, locating, organizing, communicating, …
Drivers: big science, big data, multidisciplinary approaches, problem complexity, capability
Selected responses: networking, computation, visualization, collaboration, storage and information management
Distinguishing between what can be done well centrally and what can be done well in decentralized ways
October 11, 200516
Assistance in Maintaining Competitiveness
Engaging the disciplinary communities—assisting, rather than relying on, the CRO
Building the case for infrastructure investments
Partnerships to advance opportunities Productivity and efficiency of related
business processes
October 11, 200517
Cost Control
Reducing the cost of lost opportunity Maximizing researcher productivity Infrastructure cost—increasing the utility of
shared resources, enhancing competitive opportunity
Minimizing overhead and reducing duplication
Mitigation of risk
October 11, 200518
Business Process Efficiency
Design and redesign (continuous process improvement)
Workflow support Monitoring, tracking, and triggering Reporting Data and record keeping, collection, retention,
flexibility, and adaptability Integration with accounting and financial systems Researchers as “operators of small businesses”
October 11, 200519
Optimal Information Services
Information availability, accessibility, and utility
Matching information with needs Publicity with a purpose—influence, public
education
October 11, 200520
Measurement, Assessment, and Planning
Systems and business processes that provide information to aid in managing productivity and efficiency
Collaboration in identifying areas of opportunity
Utilization measurements and capacity planning
Creating the cases for investment
October 11, 200521
Security Systems and Access Controls
Data protection, backup, and recovery; access controls and use authorization
Assistance in managing compliance with regulatory responsibilities
Integration with other campus responsibilities Improved understanding of the complexity of the
systems that result from combinations of facilities management, IT, business processes, policies, and human social systems
October 11, 200522
Outcomes
October 11, 200523
CRO/CIO Collaborations
Joint planning Faculty relationships A base of trust built on delivered service,
flexibility, consultation, and understanding Collaboration in identifying and supporting
opportunity Ongoing attention
October 11, 200524
Resource Ideas
Council on Governmental Relations (COGR): www.cogr.edu [see especially the “Members Only” section under “Educational Materials”]
Purdue University case study: http://www.educause.edu/LibraryDetailPage/666?ID=ECS0507
Council on Competitiveness: www.compete.org [see especially their Innovate America report]
National Academies Press topics on research issues and leadership: http://www.nap.edu/category.html?id=ri