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The Economic and Social Benefits of Accessibility: A Decision Support Framework for South Asia David Lewis Ling Suen 13 th International Conference on ‘Mobility and Transport for Elderly and Disabled Persons’, New Delhi, India, September 17 – 21, 2012
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Page 1: The Economic and Social Benefits of Accessibility: A Decision Support Framework for South Asia David Lewis Ling Suen 13 th International Conference on.

The Economic and Social Benefits of Accessibility: A Decision Support Framework for South Asia

The Economic and Social Benefits of Accessibility: A Decision Support Framework for South AsiaDavid Lewis Ling Suen

13th International Conference on ‘Mobility and Transport for Elderly and Disabled Persons’, New Delhi, India, September 17 – 21, 2012

Page 2: The Economic and Social Benefits of Accessibility: A Decision Support Framework for South Asia David Lewis Ling Suen 13 th International Conference on.

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Most accessibility mandates acknowledge accessibility as a human right; BUT

Mandates also acknowledge costs and cost-benefit proportionality as legitimate limitations in their execution

WHY MUST WE IDENTIFY AND MEASURE THE BENEFITS OF ACCESSIBILITY?

WHY MUST WE IDENTIFY AND MEASURE THE BENEFITS OF ACCESSIBILITY?

Page 3: The Economic and Social Benefits of Accessibility: A Decision Support Framework for South Asia David Lewis Ling Suen 13 th International Conference on.

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INDIA’S ACCESSIBILITY LIMITATION INDIA’S ACCESSIBILITY LIMITATION

Persons with Disabilities (Equal Opportunities, Protection of Rights and Full Participation) Act, 1995

“Transport providers shall achieve accessibility within the limits of their economic capacity”

Page 4: The Economic and Social Benefits of Accessibility: A Decision Support Framework for South Asia David Lewis Ling Suen 13 th International Conference on.

4ACCESSIBILITY LIMITATIONS EQUALLY SIGNIFICANT IN OTHER NATIONS

ACCESSIBILITY LIMITATIONS EQUALLY SIGNIFICANT IN OTHER NATIONS

AUSTRALIA Disability Discrimination Act

Accessibility required “unless doing so would impose an “unjustifiable hardship”

CANADA Charter of Rights, Freedoms and Canada Transportation Act

Accessibility required “up to the point of undue hardship

Page 5: The Economic and Social Benefits of Accessibility: A Decision Support Framework for South Asia David Lewis Ling Suen 13 th International Conference on.

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ACCESSIBILITY LIMITATIONS EQUALLY SIGNIFICANT IN OTHER NATIONS (CONT’D)

ACCESSIBILITY LIMITATIONS EQUALLY SIGNIFICANT IN OTHER NATIONS (CONT’D)

EUROPEAN UNION

Directive on Equal Treatment in Transportation and Employment

Accessibility required “unless doing so would impose “disproportionate burden”

UNITED STATES Americans with Disabilities Act

Accessibility required “unless accommodation would impose an undue hardship “

Page 6: The Economic and Social Benefits of Accessibility: A Decision Support Framework for South Asia David Lewis Ling Suen 13 th International Conference on.

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United Nations Convention on the Rights of Persons with Disabilities

– “Reasonable accommodation" means necessary and appropriate modification and adjustments not imposing a disproportionate or undue burden, where needed in a particular case, to ensure to persons with disabilities the enjoyment or exercise on an equal basis with others of all human rights and fundamental freedoms.

“Disproportionate” means that benefits should be proportionate to costs

EVEN THE UNITED NATIONS MANDATE INCLUDES LIMITATIONS

EVEN THE UNITED NATIONS MANDATE INCLUDES LIMITATIONS

Page 7: The Economic and Social Benefits of Accessibility: A Decision Support Framework for South Asia David Lewis Ling Suen 13 th International Conference on.

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“A factor relied on to justify the continuity of a discriminatory barrier in almost every case is the cost of reducing or eliminating it to accommodate the needs of the person seeking access. But tribunals must be wary of putting too low a value on [the benefits of] accommodating the disabled”

2007 Canadian Supreme Court Decision

RISK OF NARROW VIEW OF BENEFITSRISK OF NARROW VIEW OF BENEFITS

Page 8: The Economic and Social Benefits of Accessibility: A Decision Support Framework for South Asia David Lewis Ling Suen 13 th International Conference on.

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Risk of narrow view of benefits is under-provision of accessibility

– Costs are easy to count– Full benefits harder to identify and measure

Key is to recognize and quantify all benefits, not just the obvious and easy ones

NEED FOR A STANDARDIZED FRAMEWORK OF BENEFITSNEED FOR A STANDARDIZED FRAMEWORK OF BENEFITS

Page 9: The Economic and Social Benefits of Accessibility: A Decision Support Framework for South Asia David Lewis Ling Suen 13 th International Conference on.

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STANDARDIZED FRAMEWORK FOR MEASURING BENEFITS OF ACCESSIBILITY IN SOUTH ASIA

STANDARDIZED FRAMEWORK FOR MEASURING BENEFITS OF ACCESSIBILITY IN SOUTH ASIA

Greater Workforce Participatio

n

Higher Earnings

Reduced Poverty

Reduction in Child

Mortality

More Children in Primary

School

More Young Adults in Higher

Education

Improved Maternal Health

POVERTY REDUCTION BENEFITS

USE RELATED BENEFITS

People with

Disabilities

People without

Disabilities

Time Savings

PROPOSED ACCESSIBILITY IMPROVEMENT

Improved Safety

Improved Quality of

Time Spent

Increased

Activity

Comfort

Reduced Humiliation

Reduced Stigmatic

harm

Convenience

NON-USE RELATED BENEFITS

Time Savings

Increased

Activity

Improved Safety

Improved Quality of

Time Spent

Comfort

Convenience

Option/ Insurance

Value

Third-Party Employment Benefits

Existence Value

Cross-Sector

Benefits

Page 10: The Economic and Social Benefits of Accessibility: A Decision Support Framework for South Asia David Lewis Ling Suen 13 th International Conference on.

10STANDARDIZED FRAMEWORK FOR MEASURING BENEFITS OF ACCESSIBILITY IN SOUTH ASIA (CONT’D)

STANDARDIZED FRAMEWORK FOR MEASURING BENEFITS OF ACCESSIBILITY IN SOUTH ASIA (CONT’D)

USE RELATED BENEFITS

People with Disabilities

People without

Disabilities

Time Saving

s

Improved Safety

Improved Quality of

Time Spent

Increased Activity

Comfort

Reduced Social

Exclusion

Reduced Stigmatic

harm

Convenience

Time Savings

Increased Activity

Improved Safety

Improved Quality of

Time Spent

Comfort

Convenience

PROPOSED ACCESSIBILITY IMPROVEMENT

Page 11: The Economic and Social Benefits of Accessibility: A Decision Support Framework for South Asia David Lewis Ling Suen 13 th International Conference on.

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STANDARDIZED FRAMEWORK FOR MEASURING BENEFITS OF ACCESSIBILITY IN SOUTH ASIA (CONT’D)

STANDARDIZED FRAMEWORK FOR MEASURING BENEFITS OF ACCESSIBILITY IN SOUTH ASIA (CONT’D)

NON-USE RELATED BENEFITS

Option/ Insurance

Value

Third-Party Employment

Benefits

Existence Value

Cross-Sector Benefits

PROPOSED ACCESSIBILITY IMPROVEMENT

Page 12: The Economic and Social Benefits of Accessibility: A Decision Support Framework for South Asia David Lewis Ling Suen 13 th International Conference on.

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STANDARDIZED FRAMEWORK FOR MEASURING BENEFITS OF ACCESSIBILITY IN SOUTH ASIA (CONT’D)

STANDARDIZED FRAMEWORK FOR MEASURING BENEFITS OF ACCESSIBILITY IN SOUTH ASIA (CONT’D)

Greater Workforce Participatio

n

Higher Earning

s

Reduced

Poverty

Reduction in Child Mortality

More Children in Primary

SchoolMore Young

Adults in Higher

EducationImproved Maternal Health

POVERTY REDUCTION BENEFITS

PROPOSED ACCESSIBILITY IMPROVEMENT

Page 13: The Economic and Social Benefits of Accessibility: A Decision Support Framework for South Asia David Lewis Ling Suen 13 th International Conference on.

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VALUE OF ACCESSIBILITY WITH AND WITHOUT WIDER BENEFITSVALUE OF ACCESSIBILITY WITH AND WITHOUT WIDER BENEFITS

Benefits from Time Saved, $333.33

Benefits from Time Saved and Greater Comfort, $583.33

Benefits from Time Saved, Greater Comfort, and

Avoided Stigmatic Harm, $708.33

For 100 Uses/Transactions

Benefit of Accessible Ticket Machine

Page 14: The Economic and Social Benefits of Accessibility: A Decision Support Framework for South Asia David Lewis Ling Suen 13 th International Conference on.

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Accessibility mandates include limitations based on cost and proportionality of benefits

Limitations create risk of under-investment in accessibility because costs easier to identify than benefits

Challenge is to identify and measure all benefits

The Standardized Benefits Framework is proven in application (Canada, United States)

Key modification for South Asia is focus on poverty reduction and diminished social exclusion

CONCLUSIONSCONCLUSIONS

Page 15: The Economic and Social Benefits of Accessibility: A Decision Support Framework for South Asia David Lewis Ling Suen 13 th International Conference on.

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David [email protected]

Ling [email protected]

CONTACTSCONTACTS


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