The Enterprise Guide toVideo Conferencing

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The Enterprise Guide to Video Conferencing

Introduction

Who is this document for?

What do you want to achieve?

• Video Calls• Video Conferencing• Document Sharing• Recording• Web Streaming• Video Messaging• Who are your users and what are their job

roles?

What do you want to achieve?

• Where are your users and what devices will they use?

• What are your capacity requirements?– Number of Users– Concurrent Users– Network Capacity– Server Capacity

What do you want to achieve?

– PC Processor & Memory Capacity• What is your budget?• What is your required Return on Investment

System Considerations

• Endpoints– Room System• Huddle Room System• Small Room System• Medium to Large Room System• Mobile Room System• Board Room & Lecture Theatres

– Desktop System

System Considerations

– Software System• Infrastructure– MCU– Gatekeeper– Firewall Traversal Server– Management– Integration

System Considerations

– Recording– Other Infrastructure Components

• User Interface– Scheduled Calls– Unscheduled Calls (Ad Hoc)– Directory

• Integration

Security Considerations

• User Authentication• Auto Answer vs Manual Answer• Endpoint on Internal Network Side of Firewall• Endpoint in DMZ• Endpoint on Public Internet Side of Firewall• Video Conferencing Infrastructure with

Firewall Traversal

Security Considerations

• The Future

Design & Specification

• Design & Architecture - Endpoints• Design & Architecture - Infrastructure– Hardware– Virtual Infrastructure– Hosted– Cloud– Hybrid

Design & Specification

• Physical Network Requirements– LAN & Switch Port Speed & Duplex– Spanning Tree– Proxy Servers

• IP Addressing• WAN & Internet Bandwidth Requirements• MCU/Bridge Requirements

Design & Specification

• Network Security• Resilience/Redundancy• Integration• User Trial– Users– Endpoints– Infrastructure

Design & Specification

– Bandwidth– Security Restrictions– Success Criteria– Stakeholders– Sign Off

Deployment

• Planning• Preparation• Installation• Configuration– Infrastructure– Enfpoint– Directories

Deployment

• Testing– Network Infrastructure– Internal Private Call Testing– External Private Calls– Public Calls– Document Sharing

• Training

Deployment

– Operational– User

• Documentation• Maintenance

Next Steps[...]