The future of drafting – Gov 2.0

Adam Durst

Office of the Chief Information Officer

Government of South Australia

August 4th 2011

1. Definitions – what is Gov 2.0?

2. Strategic drivers for Gov 2.0

3. Technology as an enabler for Gov 2.0

4. What does the future hold???

• Changing the way YOU work – examples

• Changing the way citizens contribute - examples

Agenda

1. Definitions – what is Gov 2.0?

2. Strategic drivers for Gov 2.0

3. Technology as an enabler for Gov 2.0

4. What does the future hold???

• Changing the way YOU work – examples

• Changing the way citizens contribute - examples

Agenda

The use of IT to socialize and commoditize government services, processes and data.

Gartner, 2009

The socialization of information (government to citizens, citizens to government and government to government) is already well advanced in many jurisdictions. Example: data.gov.au

The next step will be the socialization of services and processes by engaging individuals and communities to perform part of existing government processes or transform them by leveraging external data and applications. This could include the development of Policy and Legislation?

Government 2.0 has seven main characteristics:• It is citizen-driven. • It is employee-centric. • It keeps evolving. • It is transformational.

Definition: Government 2.0

E-Government' (or Digital Government) is defined as: ‘The utilization of the Internet and the world-wide-web

for delivering government information and services to the citizens.’

United Nations, 2006

Four types of activities:1. pushing information over the Internet,2. two-way communications between the agency and the citizen,3. conducting transactions, e.g.: lodging tax returns,4. governance, e.g.: To enable the citizen transition from passive

information access to active citizen participation by: – Informing the citizen – Representing the citizen – Encouraging the citizen to vote – Consulting the citizen – Involving the citizen

The use of IT…

E-Government' (or Digital Government) is defined as: ‘The utilization of the Internet and the world-wide-web

for delivering government information and services to the citizens.’

United Nations, 2006

Four types of activities:1. pushing information over the Internet,2. two-way communications between the agency and the citizen,3. conducting transactions, e.g.: lodging tax returns,4. governance, e.g.: To enable the citizen transition from passive

information access to active citizen participation by: – Informing the citizen – Representing the citizen – Encouraging the citizen to vote – Consulting the citizen – Involving the citizen

The use of IT…

E-Democracy

The use of information technologies and communication technologies and strategies in

political and governance processes.

Clift, S. 2004

E-Democracy aims for broader and more active citizen participation enabled by the Internet, mobile communications, and other technologies in today's representative democracy, as well as through more participatory or direct forms of citizen involvement in addressing public challenges.

E-Democracy

1. Definitions – what is Gov 2.0?

2. Strategic drivers for Gov 2.0

3. Technology as an enabler for Gov 2.0

4. What does the future hold???

• Changing the way YOU work – examples

• Changing the way citizens contribute - examples

Agenda

• Productivity – Be more efficient and effective• Political – Keep touch with the electorate• Data/Information – Create public value by releasing data• Consultation – Get the best inputs to policy or regulation• Engagement – Reach out to citizens in the way they want• Social – Satisfy citizens’ needs to engage with government• Workplace – Enable public servants to fulfil their jobs• Others???

South Australian Policy Drivers• Citizen’s Right to Information• State Reform Agenda• State Strategic Plan• Budget Constraints

Underlying Principle of Democracy: a form of government in which all eligible people have an

equal say in the decisions that affect their lives.

What are the Strategic Drivers

Agenda

UNCLASSIFIED (official use only)

1. Definitions – what is Gov 2.0?

2. Strategic drivers for Gov 2.0

3. Technology as an enabler for Gov 2.0

4. What does the future hold???

• Changing the way YOU work – examples

• Changing the way citizens contribute - examples

• Web 2.0

• Ubiquitous Connectivity

• Cloud Computing

• New means of interacting with technology

• Integration of technology into professional and personal lives

Technology as an Enabler

Web 2.0: the read-write web

• Web applications that facilitate information sharing, and collaboration.

• Examples of Web 2.0 include social networking sites, blogs, wikis, video sharing sites, hosted services, web applications, mashups and folksonomies.

Ubiquitous Connectivity• >52% of Australians have broadband Internet access

• >8.2 million mobile handset subscribers in Australia.

• The volume of data downloaded via mobile handsets over the three months ended 31 December 2010 was 4,029 Terabytes.

ABS Internet Activity, Australia, Dec 2010

New DevicesNew Interfaces

• Portable/Mobile• Internet

Connected• Location Aware• Converging

Devices• Touch Interfaces• Powerful

Processing

Agenda

1. Definitions – what is Gov 2.0?

2. Strategic drivers for Gov 2.0

3. Technology as an enabler for Gov 2.0

4. What does the future hold???

• Changing the way YOU work – examples

• Changing the way citizens contribute - examples

Changing the way YOU work

3 Neighbourhoods of Stakeholders to Collaborate with.

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A contemporary set of collaboration tools

Changing the way YOU work

Email Collaboration Online Collaboration

Work smarter….

South Australian Government Exchange(www.sage.sa.gov.au)

Melbourne created an open wiki to support its last planning process.

Iceland Crowd sources Constitution by allowing the public to contribute using Facebook.

Number 10 has gone mobile

Changing the Way Citizens Contribute2007 Launch of a NZ Policing Act wiki

One step in a review of the 1958 Police Act.

South Australia: yourSAy

Questions?