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THE HUMAN-CENTERED SUPPLY CHAIN
THE HUMAN-CENTERED SUPPLY CHAIN
TABLE OF CONTENTS
01. EXECUTIVE SUMMARY
02. CONTEXT / MARKET TRENDS
03. FINDINGS AND THE WAY FORWARD
04. THE NEW MODEL
05. THE FUTURE STATE: A STORY
EXECUTIVE SUMMARY
EXECUTIVE SUMMARY
CONTEXTMARKET TRENDS
THE CURRENT STATE
OLD INDUSTRY RULESNO LONGER APPLY
BEST-IN-CLASS BECOMES THE NEW BASELINE
CHANGES ARE IMPACTING THE FASHION INDUSTRY, INCLUDING:
NEWEXPECTATIONS
NEWTECHNOLOGIES
NEWMODELS
DRAFT
NEW TECHNOLOGIES
83%
RAPID CHANGEIS THE NORM
DRAFT
NEW EXPECTATIONS
44%
RAPID CHANGEIS THE NORM
DRAFT
NEW MODELS
70%
22%
41%
RAPID CHANGEIS THE NORM
DRAFT
THE HUMAN-CENTERED SUPPLY CHAIN PLAYBOOK
IN RESPONSE, BUSINESSES ARE FLEXING.
EXPECTATIONS ARE BECOMING INCREASINGLY LIQUID
SHARING CONVENIENCE CURATION CUSTOMIZATION TRANSPARENT
OUTSIDE OF INDUSTRY EXAMPLES
CONVENIENCESHARING CUSTOMIZATIONCURATION TRANSPARENT
RETAIL INDUSTRY EXAMPLES
CONVENIENCESHARING CUSTOMIZATION TRANSPARENTCURATION
DRAFT
IMPLICATIONS
FINDINGS ANDWAY FORWARD
DRAFT
BEST-IN-CLASS BECOMES THE NEW BASELINE
IMMERSIVE DESIGNER
WORKSHOPS
SUPPLY CHAIN
PARTNER
INTERVIEWS
EXTENSIVE INDUSTRY
SECONDARY RESEARCH
FASHION GRADUATE
RESEARCH
WORKSHOPS
DRAFT
RESEARCH METHODOLOGYAND ACTIVITIES
RELATIONSHIPBUILDING
PROCESSOWNERSHIP
ACTIONABLEINFORMATION
BRANDOPERATIONS
FOCUS AREAS
WHAT WORKS WELLWHAT’S NOT WORKING
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PROCESS OWNERSHIPFINDINGS
RELATIONSHIP BUILDING FINDINGS
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WHAT WORKS WELLWHAT’S NOT WORKING
BRAND OPERATIONS FINDINGS
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WHAT WORKS WELLWHAT’S NOT WORKING
ACTIONABLE INFORMATION FINDINGS
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WHAT WORKS WELLWHAT’S NOT WORKING
THE WAY FORWARD
RELATIONSHIPBUILDING
PROCESSOWNERSHIP
ACTIONABLEINFORMATION
BRANDOPERATIONS
THE NEWMODEL
MOVE FROM TRANSACTIONS TO RELATIONSHIPS
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BEGIN WITH A NEW MODEL
USE DATA TO MAKE DECISIONS
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FIND ALIGNMENT TOOLS FOR ALL PARTNERS
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BUILD FLEXIBILITY INTO THE DNA
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THE NEW MODEL
OLD APPROACH NEW APPROACH
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DRAFT
BEGIN WITH A NEW MODEL
DRAFT
CONNECT
MODEL EVOLUTION: CONNECT
DRAFT
PLAN
MODEL EVOLUTION: PLAN
DRAFT
SOURCE & MAKE
MERGING OFTRADITIONAL STAGES
DRAFT
MAKE & DELIVER
MERGING OFTRADITIONAL STAGES
DRAFT
DELIVER & RETURNS
MERGING OFTRADITIONAL STAGES
DRAFT
TRACK & OPTIMIZE
MERGING OFTRADITIONAL STAGES
THE FUTURE STATEA STORY
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SET UP
BUILDING A HUMAN-CENTERED SUPPLY CHAIN
DESIGN AND REFINE
SUPPLY CHAIN IMPLICATIONS
FIND ALIGN
SUPPLY CHAIN IMPLICATIONS
PLAN SOURCE
SUPPLY CHAIN IMPLICATIONS
COLLABORATE REFINE
SUPPLY CHAIN IMPLICATIONS
ADAPT AND SHARE STORAGE AND DELIVERY
SUPPLY CHAIN IMPLICATIONS
RETURNS AND INVENTORY TRACK AND OPTIMIZE
SUPPLY CHAIN IMPLICATIONS
RECONNECT AND REFINE
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FINAL SUMMARY & BENEFITS
C O N T A C T U S
THANK YOU
