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Frequently  Asked  Ques6ons  

The Inevitable Fusion of Learning & Talent: Charting Your Path

Kieran King Global VP, Customer Insight Skillsoft

Brent Colescott Director, Business Strategy & Transformation SumTotal, a Skillsoft company

Agenda

•  S E T T I N G T H E C O N T E X T

•  I N T R O D U C T I O N T O T H E F R A M E W O R K

•  T H E E N A B L I N G T O O L S

•  C H A R T I N G A P A T H T O G R E A T E R M A T U R I T Y

•  S U G G E S T E D N E X T S T E P S

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© 2016 Skillsoft

HR’s Move to Make

• Traditional HR practices are undergoing rapid reinvention due to several wider forces, all of which are dependent on workforce agility.

•  Fast morphing business models •  Competitors have new forms •  Technology disruptions •  Vast skill shortages •  V.U.C.A.

© 2016 Skillsoft

© 2016 Skillsoft 9  

These dynamics require HR to adapt faster. •  Anticipate •  Prepare •  Intervene •  Evolve

The more the learning and talent are aligned to the business strategy and integrated with one another, the more effective HR is at fueling business performance.

Learning as a business

process

Momentum to Merge Learning & Talent

•  Chief Learning Officer Magazine launched a series in July called, “Learning in Talent Management” that speaks to the same trend occurring within the industry.

•  Skillsoft was invited by CLO Magazine to share our learning and talent maturity framework as a featured essay in the series.

© 2016 Skillsoft

How Can the Learning and Talent Maturity Framework Help?

•  Distinct maturity models for learning and talent don’t reflect the interdependence of the two functions; Addressing them separately perpetuates silos that bring about inefficiencies and missed opportunities

•  Five stages are better than four; Organizations that traverse from the base of a maturity model to the top of the model always have a period of transition characterized by significant change management (stage 3)

•  The benchmarking framework is based on Skillsoft’s observations of 6700 organizations and 45M employees; Validated by two leading industry experts

•  The new model leverages real-world experience from Skillsoft’s Learning Growth Model (LGM) while expanding the scope to talent

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© 2016 Skillsoft

The Five Stages of Maturity

1

2

3

4

5

SILOED §  Learning and talent are disparate processes §  Culture is hierarchical and not very engaging §  HR tends to react to business needs and enforce compliance

TARGETED §  Pathways between learning and talent begin §  More executive interest in employee engagement emerges §  HR is pursuing more proactive business alignment

TRANSFORMING §  Learning and talent start to converge with better tools §  A more people-centric philosophy starts to get established §  Employees are more accountable for steering their development & career

CONTINUOUS §  Engaged employee culture with rapid response to change §  HR is a workforce architect of advanced strategies and tools §  Compelling and integrated learning and talent UX drives high participation

OPTIMIZED §  Self-developing ecosystem; Highly sought after culture §  Sophisticated strategies fuel business adaptation §  World-class personalized UX heightens engagement

As an organization evolves through the framework, the HR strategy becomes more adaptive and the workforce becomes more agile, resulting in stronger business performance.

© 2016 Skillsoft

Nine Essential Indicators

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Organizational Culture

HR’s Role & Strategy

Learning & Talent Ownership

End-User Experience

Technology Infrastructure

Elective Participation Rate

Governance

Funding

Measurement

© 2016 Skillsoft

The Enabling Tools

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White Paper

Diagnostic with Recommendations

© 2016 Skillsoft

Harvesting of Benchmarks and Best Practices

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Skillsoft Client Community cc.skillsoft.com

SumTotal Connect community.sumtotalsystems.com

•  As organizations take the diagnostic, Skillsoft will publish benchmarks of maturity by industry, company size and geography

•  Best practices will be collated from the Skillsoft and SumTotal communities to continually evolve the diagnostic’s recommendations

© 2016 Skillsoft

Industry Thought Leader Endorsed

More mature organizations consistently report better results: •  3 times more likely to see efficiency and business improvement •  5 times more likely to see productivity and business agility •  8 times more likely to see benefits relating to learning culture

“Using the Skillsoft Learning and Talent Maturity Framework organizations can write a new chapter that makes the learning and talent function a strategic partner in business success.”

Shreya Sarkar-Barney, Ph.D. President and Founder, Human Capital Growth Human Capital Industry Award Winner Former SHRM Chairperson University of California Berkeley Lecturer

Laura Overton Managing Director, Towards Maturity #1 elearning industry influencer in the UK, #3 globally Fellow of CIPD and the Learning & Performance Institute

© 2016 Skillsoft 18  

Charting a Path to Greater Maturity

Identify your current stage by indicator using the Skillsoft diagnostic

The diagnostic’s results will pinpoint the next target stage for each indicator

The diagnostic provides personalized prescriptions to help ascend

The success plan template documents actions and tracks progress

© 2016 Skillsoft

Questions to Consider

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•  What stage is your organization operating in today? •  What are your top 2-3 priority indicators? •  What key elements need to occur in order to ascend? •  Who needs to be enlisted in the change process?

© 2016 Skillsoft

POLL: What stage are you?

1

2

3

4

5

SILOED §  Learning and talent are disparate processes §  Culture is hierarchical and not very engaging §  HR tends to react to business needs and enforce compliance

TARGETED §  Pathways between learning and talent begin §  More executive interest in employee engagement emerges §  HR is pursuing more proactive business alignment

TRANSFORMING §  Learning and talent start to converge with better tools §  A more people-centric philosophy starts to get established §  Employees are more accountable for steering their development & career

CONTINUOUS §  Engaged employee culture with rapid response to change §  HR is a workforce architect of advanced strategies and tools §  Compelling and integrated learning and talent UX drives high participation

OPTIMIZED §  Self-developing ecosystem; Highly sought after culture §  Sophisticated strategies fuel business adaptation §  World-class personalized UX heightens engagement

© 2016 Skillsoft

Suggested Next Steps

•  Read the white paper which will be shared with you as a follow-on to this webinar. •  Complete the diagnostic collectively as a team exercise or on an individual basis. •  If you are an existing customer, meet with your Skillsoft and/or SumTotal account

team to review the diagnostic’s results and identify the priority indicators. •  If you are not a customer, we’d be delighted to help you evaluate your current level of

maturity and recommend ways to ascend. Please contact us to get started.

Eliminate Silos. Unify Learning & Talent.

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