Date post: | 17-Jul-2015 |
Category: |
Economy & Finance |
Upload: | etuf |
View: | 137 times |
Download: | 1 times |
Your friendly CSR then reports your claim gathering all necessary claim information and your contact information
Provided your policy contains rental or loss of use coverage, the CSR can also arrange for a rental vehicle
Once the claim is complete it is submitted and sent electronically to Adjuster who is licensed
in your state. Did you know, most of the claims process is
done electronically today!
Next it is necessary for the adjuster to look at your policy & review your coverage, deductibles that may
apply, and liability.
Next your adjuster will arrange an appraisal of
your damaged vehicle. It is necessary for your insurance company to inspect the damage before any repairs are done.
Depending on the particular claim and amount of the damages, the adjuster will mail you a check directly, give it to you personally or mail it to your body shop who does the repairs
The famous rate question: “will my rates increase if I report this?”
The CSR’s have no way of knowing for sure if the rates will increase or not as a result of reporting the claim. It is something that is determined later on, most likely when your policy renews. Too many factors go into determining the rates to say right away if they will increase or not.