David MyersProduct Manager, Marketo
Mike TelemVP Product Marketing, Marketo
The Magic of Predictive Content Recommendations
Marketo Real-Time Personalization
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Overview
• Your two main assets
• The engagement challenge
• Content Recommendations and Predictive Analytics
• Case studies
• Getting started
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Predictive Content Recommendation Engine
1. Auto-Discovers and maps all of your content assets
2. Learns which content works best and for who
3. Recommends relevant content to web visitors & leads
Increases content consumption and onsite engagement
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Prospects
Content
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© 2014 Marketo, Inc. Marketo Proprietary and Confidential
70%of a customer’s journey
today is self directed
290average number of content
assets for an SMB
60%of marketers will increase
content marketing budget
Content is King
82%of prospects value content
targeted to their industry
67%find content targeted to
their job function valuable
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© 2014 Marketo, Inc. Marketo Proprietary and Confidential
So, who are your web visitors?
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Who are your web visitors?
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Web Visitors
• SMB
• On avg. 10 - 50K visitors per month
• Enterprise
• 40 - 200K visitors per month
• B2C
• 100K - over 1 mill. visitors per month
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Your Web Visitors
Picture this… Every month
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Web Visits and Leads
90% of companies have more website visitors than leads in
their database
Leads Web Visitors
© 2014 Marketo, Inc. Marketo Proprietary and Confidential
The Engagement Challenge
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Content Marketing
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Low Engagement and Conversion Rates
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People are Different
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The Engagement Challange
?
© 2014 Marketo, Inc. Marketo Proprietary and Confidential
The Solution:
The Predictive Content
Recommendation Engine
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Content Recommendations
1. Auto-Discovers and maps your content assets
2. Learns which content works best and for who
3. Recommends relevant content to web visitors & leads
Increases content consumption and onsite engagement
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• Auto-discover your content
• Analyze and track behavior to discover assets
DISCOVER LEARN RECOMMEND
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• Record actual content consumption
• Analyze performance for different audiences
• Learn what works best for who
Machine Learning
DISCOVER LEARN RECOMMEND
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DISCOVER LEARN RECOMMEND
Automatic Content Discovery
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Predictive Analytics
DISCOVER LEARN RECOMMEND
• Identify similar web visitors
• Discover content connections
• Recommend most relevant content
© 2014 Marketo, Inc. Marketo Proprietary and Confidential
Success Stories
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Marketo Blog
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Marketo Blog
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Serena
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Serena
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Serena
16% uplift in content consumption
40% lead conversion rate!
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Measuring Results
• Impact of those visitors that engaged with recommended content compared with site avg.
Source: Google Analytics
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Percona
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Percona
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Percona
18% uplift in content consumption
Rec. content drove a 201% increase in lead conversion rate!
© 2014 Marketo, Inc. Marketo Proprietary and Confidential
Let’s take a look
© 2014 Marketo, Inc. Marketo Proprietary and Confidential
Getting Started
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Getting Started
Quick setup, hands free
Let the machine learn which content works best
Enable recommended content
Measure uplift in content consumption
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Key Takeaways
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Key Takeaways
Engage thousands of prospects on your web site
• The Web is actually your main interaction channel
• Discover and Map your existing content
• Automate your process for content recommendations
• Increase content ROI and generate more qualified
leads
Questions
© 2014 Marketo, Inc. Marketo Proprietary and Confidential
Thank you
The Magic of Predictive Content Recommendations
contact: [email protected] / [email protected]
more info: marketo.com/personalization
follow us: @marketo