Date post: | 29-Mar-2015 |
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The One Minute ManagerBy:
Kenneth Blanchard, Ph.D
&
Spencer Johnson, M.D.
Presented by:
Suzanne Davidson
Quote
“People Who Feel Good About
Themselves – Produce Good
Results”
Three Secrets
• One Minute Goal Setting
• One Minute Praising
• One Minute Reprimand
One Minute Goal Setting:
Make clear what our responsibilities are and what we are being held accountable for
Agree on the goals
Describe what good behavior looks like
Write goals in
250 words or less
Look at performance, see how it matches the goals and give
feedback
Quote
“Everyone Is A Potential Winner,
Some People are Disguised as Losers,
Don’t Let Their Appearances Fool You”
One Minute Praising:
Catch them doing right and praise them
Be Immediate, Don’t save it till later
Describe what they did right
Share your feelings about what they did right and how it helps the organization and the other
people who work there
Encourage them to do more of the same
Quote
“Help People Reach Their Full Potential – Catch Them Doing Something Right”
One Minute Reprimand:
Tough on performance not tough on the person
Quote
“Goals Begin Behaviors – Consequences Maintain
Behavior”
Be immediate, specific, and describe the poor performance
Tell them how you feel about what they did wrong
Encourage them and remind them how much you still value
them as a person
Let them know it is over
Quote
“We Are Not Just Our Behavior – We Are The Person Managing Our
Behavior”
Closing comment
“The Best Minute I Spend Is The One I Invest In
People”