The Registrar’s Office

RO–101 Intro to the Registrar’s Office

Ro-101Intro to the Registrar’s Office

What is the Registrar’s Office?

It is our mission to assist all students in succeeding at UWG and to serve our faculty, staff, alumni and community with prompt and courteous service.

It is our goal to meet all operational deadlines permitting students, faculty, and staff to effectively and efficiently move from the beginning to the end of a semester.

Closely related to our primary goal is to ensure that all student records and course data are accurate and complete and can be relied upon in the establishment and realization of university goals.

The Registrar’s Office is responsible for a multitude of tasks including: Maintaining official student academic records including transcripts and grades. Managing the Banner course catalog, Class Bulletin, and registration. Evaluating transfer credits for new and continuing undergraduate students. Evaluating completion of degree requirements for graduation. Interpreting and applying university, state and federal academic policies and

procedures. Supporting and advising regarding academic policies and procedures.

Ro-101Intro to the Registrar’s Office

Who is the Registrar’s Office?• Registrar

– Donna Haley• Associate Registrar

– Sylvia Miller• Graduation Group

– Wanda Eidson – Assistant Registrar– Chelsea Duncan – Departmental Associate– Tamija Tucker – Departmental Associate– Selina Nunez – Departmental Assistant

• Transfer Group– Debra Hytower – Assistant Registrar– Ashley Reece – Transfer Evaluation Coordinator– Kayla Miller – Transfer Evaluation Coordinator– Chance Hooper – Departmental Assistant

• Operations Group– Jennifer McManus– Assistant Registrar– April Luallen – Records Coordinator– Monica Thornton– Records Coordinator

Ro-101Intro to the Registrar’s Office

Graduation Team

Purpose• To provide students with optimal assistance before, during and

after their graduation from UWG.

Ro-101Intro to the Registrar’s Office

Graduation Team• Wanda Eidson– Supervisor

– Confirms completion of degree requirements to award degrees– Proofs the Graduation Program– Updates Scribe– Wolf Watch

Ro-101Intro to the Registrar’s Office

Graduation Team• Chelsea Duncan– Departmental Associate

– Updates Wolf Watch– Facilitates Graduation Fair– Undergraduate candidate notifications

Ro-101Intro to the Registrar’s Office

Graduation Team• Tamija Tucker– Departmental Associate

– Processes Graduate candidate graduation applications– Corresponds with GSA’s– Confirms and/or defers Master’s and Doctoral degrees– Orders Graduate level diplomas

Ro-101Intro to the Registrar’s Office

Graduation Team• Selina Lopez-Nunez– Departmental Assistant

– Orders replacement diplomas– Processes major/minor/concentration declarations– Determines undergraduate candidates eligibility to graduate with

Honors

Ro-101Intro to the Registrar’s Office

Transfer Team

Purpose• To provide the transfer student equivalent courses at UWG for

those courses completed at other institutions.

Ro-101Intro to the Registrar’s Office

Transfer Team• Debra Hytower– Supervisor

– Transfer Credit Evaluation• New students• Readmitted students• Transient students• Exchange Students• International Students

– GCE/ASAL– Graduate– International Baccalaureate

Ro-101Intro to the Registrar’s Office

Transfer Team • Ashley Reece– Transfer Evaluation Coordinator

– Transfer Credit Evaluation• New students• International students (ZUEL, ESCEM, SUIBE)• Readmitted students• Transient students

– Military– GCE/ASAL

Ro-101Intro to the Registrar’s Office

Transfer Team • Kayla Miller– Transfer Evaluation Coordinator

– Transfer Credit Evaluation• New students• Readmitted students• Transient students

– Military– GCE/ASAL

Ro-101Intro to the Registrar’s Office

Transfer Team • Chance Hooper– Departmental Assistant• Transfer Team Facilitator

– Admission Transcript Intake• Transient students

– Orientation Coordinator– CLEP– Advanced Placement

Ro-101Intro to the Registrar’s Office

Operations Team

Purpose• To provide students assistance with registration and schedule

changes and to assist faculty and staff with administrative duties throughout the semester and end of term processing.

Ro-101Intro to the Registrar’s Office

Operations Team• Jennifer McManus– Supervisor

– Term Processing– End of Term Processing Procedures– Registration/Courses– Course Building

Ro-101Intro to the Registrar’s Office

Operations Team• April Luallen– Records Coordinator

– Course Building– Late Add/Drops– Withdrawals– Grade Changes, Independent Studies, Credit by Exams– Other various duties

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Operations Team• Monica Thornton– Records Coordinator

– Administrative Support– Coordinates student workers– ARCHE & Clearinghouse submission– Enter and maintain Graduate Assistantships (GRA’s)– Orders supplies for the office– Maintains the Registrar website

Ro-101Intro to the Registrar’s Office

Enrollment Services CenterUWG’s First Stop for Financial Aid and

Registration

Assists students with: Wolf Watch Drop/Add/Withdrawal and general registration questions Intake of Graduation Applications Answers loan, HOPE, SAP, scholarship & Financial Aid questions Submits forms to Financial Aid and Registrar’s Office Processes Transcripts and certifications of enrollment

Ro-101Intro to the Registrar’s Office

Who is the Enrollment Services Center?

• Jennifer Jordan– Interim Director• Clint Backstrom– Bursar’s Office Representative• Becky Nelson– Readmissions & General Scholarships• Elizabeth Hutcheson– Records Coordinator/Transcripts/Certifications of

Enrollment• Rachael Hytower– Customer Service Representative• Hope Trimble– Customer Service Representative

Ro-101Intro to the Registrar’s Office

Who is the Enrollment Services Center Call Center?

• Tammy Rollins– Call Center Supervisor• Kendra Veal– Call Center Associate• Trudy Saxon– Call Center Associate• Samantha Komegay– Call Center Associate

• The Call Center is responsible for handling hundreds of call per day. They assist students, parents, faculty and staff regarding anything from registration errors to graduation questions and much more.

• The Call Center not only provides customer service to students for the Registrar’s Office, but for Financial Aid, Undergraduate Admissions, and Housing & Residence Life.

Ro-101Intro to the Registrar’s Office

What we DON’T do!

– Process Tuition or Fees—Bursar – Determine in/out of state residency for new admits—Admissions – Grant access to BanWeb or correct issues dealing with myUWG,

BanWeb, or CourseDen—ITS or Distance Learning – Issue Housing Assignments—Housing or Residence Life– Write reports for faculty/staff—ITS – Waive Late Fees—Bursar – Act as Academic Advisors—Advisors – Approve Wolf Watch Petitions—Advisors – Manage the PRODUCTION of the Catalog—VPAA – Manage the University Calendar—VPAA – Make policy—VPAA or other Faculty Committees

Ro-101Intro to the Registrar’s Office

reg istrar@westga.edu

(678)839-6438

Ro-101Intro to the Registrar’s Office

Questions?