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The Retail Clinic Phenomenon (Ted Matson)

Date post: 17-Jan-2017
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Ted Matson VP, System Strategy The Retail Clinic Phenomenon
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Page 1: The Retail Clinic Phenomenon (Ted Matson)

Ted Matson VP, System Strategy

The Retail Clinic Phenomenon

Page 2: The Retail Clinic Phenomenon (Ted Matson)

Sutter Health System Snapshot (2015)

Page 3: The Retail Clinic Phenomenon (Ted Matson)

The Consumer Will See You Now

Page 4: The Retail Clinic Phenomenon (Ted Matson)

Sutter Walk-In Care

Page 5: The Retail Clinic Phenomenon (Ted Matson)

Sutter Walk-In Care

Page 6: The Retail Clinic Phenomenon (Ted Matson)

Connecting With Consumers

Ø The “Wow” Effect

Ø  Consumer Satisfaction

Ø  Utilization / Performance

Page 7: The Retail Clinic Phenomenon (Ted Matson)

Thank You!


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