The technique of The technique of Health Quality ControlHealth Quality Control

Keywords: PDCA cycle, Fishbone diagram HQC (Health Quality Control) check sheet

Takahiro Nakano

HQC qdkonfrSm

1. HQC onf jyóemajz&Sif;a&;enf;vrf;

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Time

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1. Please write your school’s problem in your card.

Let’s try to decide your problem.

【 Example】

We pick up the problem that there was the most

Card 2

　Children are absent from schools many times

Card 1

　toilet is so dirty

3. jyóem{/f Zpfjrpftm; udkifwG,fjcif;

ckeuqdkcJhonf yHk 2 tm;jzifh ajz&Sif;oifhaom jyóem{/f t&if;tjrpfudk udkifwG,fedKifrnf r[kwfyg/ HQC wGif tqdkygtcsuftwGuf Fishbone Diagram [laomvufeufwpfck&Sdonf/ Fishbone Diagram of HQC onf enf;vrf;rsm;pGmxJwGif ydkrdkta&;ygonfhtjyif jyóem{/f Zpfjrpftm; uRrf;usifpGm udkifwG,fedKifonfh ud&d,mvnf;jzpfonf/ Fishbone Diagram tm; ydkifedkifpGm a&;qGJedKifjcif;&Sdr&Sdonf HQC atmifjrifa&;{/f t"duaomhcsufjzpfonf/ yHk-3-wGifazmfjyxm; ouJhodkU Diagram tm; ig;t&dk;rsm;uJhodkU a&;qGJxm;jcif;aMumifh Fishbone Diagram [k ac:qdkjcif; jzpfonf/ Fishbone Diagram tm; atmufygtwdkif;a&;qJG&onf/

図４．学校を休むことが多い（ P20）

2. Please write the cause of the problem in your card.

Let’s try to pick up the cause of the problem using a card.

【 Example】

We make the Fishbone diagram about the problemusing the card which you write now.

Card 1

　We don’t clean

the toilet everyday

etc.

Card 2

　The place of the toilet is not good

Fishbone DiagramFishbone Diagram

4. HQC Checksheet jyKvkyfjcif;

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0

10

20

30

40

50

60

70

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

件数

累積比率

件数 65 42 21累積比率 51% 84% 100%

よくお腹が痛くなる（体調不良） 朝起きられない 学校のトイレを

使いたくない

（件数） （累積％）

図7 ．学校を休むことが多い（ P23）

yHk-7 (ausmif;ysuf&ufrsm;onf)[laom udpötwGuf HQC Check Sheet

HQC check sheetHQC check sheet

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g Time Ago

Short Time Ago

Present

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6. PDCA

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2004/8/7

PDCA cyclePDCA cycle

PLANPLAN DODO

CHECKCHECKACTIONACTIONACTIONACTION

Decide a problemDecide a problem Doing HealthDoing HealthQuality Control.Quality Control.

Preparing and usingPreparing and using“HQC Sheet”.“HQC Sheet”.Reviewing HQC.Reviewing HQC.

Improvement for Improvement for continuance of HQCcontinuance of HQCImprovement for Improvement for continuance of HQCcontinuance of HQC