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The Three Rs for Recoveryin Windows 8: Refreshing, Resetting, and Restoring
Jeff Peters
© 2003 Global Knowledge Network, Inc. All rights reserved. 04/12/2023 Page 1© 2011Global Knowledge Training LLC. All rights reserved.
© 2014 Global Knowledge Training LLC. All rights reserved.
Jeff Peters
Global Knowledge instructorMicrosoft Certified Trainer More than 20 years of experience working with
Microsoft products Owner of Azen Tech, a New Jersey-based firm
specializing in Active Directory, SQL Server, and System Center products
Has worked with educational institutions, investment and accounting firms, and nonprofit organizations
© 2014 Global Knowledge Training LLC. All rights reserved.
Overview
Server vs. desktop recoveryRestoringResettingRefreshing
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Server vs. Desktop Recovery
Shared resources get more attention– Databases– Email– Internet access– Security– File and print servers
Desktop problems only affect one user– Critical users – Help desk hours are still spent
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Restoring
BackupsImagingWindows 7 tools
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Backups
Safeguards essential dataIntegrated with Windows 8
– File history (external hard drive)– OneDrive (formerly SkyDrive)
DemoOS and apps are unprotected
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Imaging
Bare metal backupCaptures the OS, apps, and driversServer technologies
– WDS– MDT– SCCM
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Windows 7 Tools
Hidden, not lost– Search for recovery (not backup)
Bare metal recovery imageStorage on external hard driveDemo
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Resetting
Returning to “factory fresh”When to reset
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Returning to “Factory Fresh”
Complete reinstallationMay ask for the installation diskQuick or thorough optionsDemo
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When to Reset
PC donationsProduct key is not neededReceiving a compromised PC
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Refreshing a PC
What is a refresh?Affected settingsCustomizing the refresh image
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What is a Refresh?
Reinstallation of an image– If you did the install, this is a base image– OEMs take advantage of this to include bloatware
Applications from the App Store are reinstalledDesktop applications are lost (unless you take
precautionary steps)Your data (profile) is retained
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Affected Settings: What is Preserved?
Documents and data in profilesWireless network connectionsBitlocker and Bitlocker to Go settingsDrive letter assignmentsDesktop wallpaper
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Affected Settings: What is Lost?
File type associationsDisplay settingsWindows Firewall settingsSome drivers (mixed results)
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Customizing the Refresh Image
Recimg.exeRECIMG.EXE /CREATEIMAGE C:\FOLDER_YOU_CHOOSE
Image named: customrefresh.wimUse different folders for multiple iterations
/SETCURRENTDoes not replace backups!
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Questions?
Jeff [email protected]
www.globalknowledge.com/microsoft
© 2014 Global Knowledge Training LLC. All rights reserved.
Learn More
Recommended Global Knowledge Courses
Managing and Maintaining Windows 8 (M20688)
Configuring Windows 8 (M20687) Upgrading Your Skills to MCSA
Windows 8 (M20689)
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