The Wings - 2012

THE WINGS Reading Material for Promotion Examinations STATE BANK LEARNING CENTRE,

MASULIPATNAM

2012

Date :29.03.2012 Dear Friends, THE WINGS-2012 A STUDY MATERIAL FOR ALL PROMOTION EXAMINATIONS

I am very happy to bring forth this revised and updated version of THE WINGS-2012 a compilation of study material for a host of promotion examinations that follows in the next couple of months. We are receiving regularly mails and phone calls enquiring when the updated THE WINGS-2012 will be available. We have originally planned to release the new updated version of THE WINGS-2012 on 19.03.2012 and at the time of uploading the material, news came that the pattern for the TO examination as well as for JMG is changed drastically, especially for TO examination. There is no news about change of pattern of examination for Scale II and Scale III examination and TO/PO confirmation examination as of now. To review the content and incorporate new topics in the back ground of change in pattern delayed the release of the material. In the revised pattern for TO examination, certain material like For and Against has become redundant. Even the rationales also not asked in the question and answer form but the information in the rationale-question as well as the answer may be useful in some other way in the examination. Similarly, the answers provided in the practical problems may be of some use while answering the questions on item 2 section I (TO examination) ie answering the bits relating to practical day-to- day situations in branches. Hence we are releasing the updated version of THE WINGS-2012, deleting only For and Against section. We are sanguine that the material is useful for all the promotion as well as confirmation tests. Over the last couple of years, THE WINGS & SADHANA SERIES have become very popular among all the career oriented employees/officials of our Bank. The Wings-2011 & Sadhana Series -2011 evoked tremendous response from the various users and the material became very popular. You can see the overwhelming appreciations we received for our efforts from THUS THEY SPOKE which is appended at the end. Our heartfelt thanks to Sri Anupsen for circulating the material to a vast majority of SBI employees. Finally, a word of caution to the users of the book. While we have taken every care and precaution in compiling the material error-free, a few mistakes might have crept in inadvertently.. Neither the Bank nor the SBLC owns up any responsibility for controversies, if any, in this regard. With best wishes P.RAJENDRA PRASAD Assistant General Manager

STATE BANK LEARNING CENTRE MASULIPATNAM (MACHILIPATNAM)

KRISHNA DISTRICT ANDHRA RPADESH

PIN : 521002

TEAM SBLC MASULIPATNAM

S.NO. NAME CELL NO. EMAIL ID

1. P Rajendra Prasad Asst. General Manager 9866502240 [email protected]

2. L J Meclarin Chief Manager (Training) 9000169123 [email protected]

3. K Ramesh Babu Chief Manager (Training) 9959222967 [email protected]

4. T V N B Raju Chief Manager (Training) 8008801272 [email protected]

5. V Devendra Prasad Manager (Training) 9959111096 [email protected]

6. N V R S Subba Rao Manager (Training) 8008801273 [email protected]

7. E B Manohar Raj Manager (Training) 9959111094 [email protected]

8. G Venkateswara Rao Manager (Training) 8008801271 [email protected]

9. A Srinivasa Rao Manager (Systems) 9989211097 [email protected]

10. K V S S Raju Dy. Manager (Admn.) 9989389685 [email protected]

11. A Gitanjali Senior Assistant 9885498873 [email protected]

Office Phone Nos.

AGM : 08672-250078 Office : 08672-251548 Fax : 08672-251564 IP : 903191 EMAIL : [email protected]

KEY RATES OF RBI AND SBI

SBIS BASE RATE AND SBAR W.E.F 13.08.2011

BASE RATE CHANGED FROM - 9.50% TO 10.00%. SBAR CHANGED FROM - 14.25% TO 14.75%.

KEY RBI RATES

SLR - 24% CRR - 4.75 % (wef 11/3/2012) BANK RATE - 9.50% REPO RATE - 8.50% REVERSE REPO RATE - 7.50%

SAVINGS BANK RATE - 4.00%

FOR TRAINEE OFFICER ASPIRANTS

IMPORTANT TIPS FOR ESSAY WRITING (P.Rajendra Prasad, Assistant General Manager( Trg))

In the revised pattern for Trainee Officer examination, essay writing is introduced as a new feature. Three topics ( Banking related) will be given and out of which candidates have to choose and write one essay in not exceeding 250 words and that too in 30 minutes time. The essay carries 20 marks and one has to get a minimum of 10/9 marks for general and SC/ST candidates respectively to get qualified in that section. Obviously this section is going to be the decider, whether you get qualified in the TO examination or not. How well you prepare and how well you score in Section I ie 80% of the marks, if you fail to get the minimum qualifying mark in section II ie Essay writing section, you are out from the examination. Therefore, preparing well for writing the essay assumed greater importance in the revised format. More over the focus would be on your comprehension skills and communication skills. What do you understand by Comprehension and communication skills? Comprehension means basically how well you have understood the topic and communication means how well you could present your understanding of the topic in the form of essay. You might have prepared well for 100 topics but on the day of the examination, it is always possible that you have to choose an altogether new topic, as the one you have prepared may not figure out there. Therefore, it is very essential that you must develop a skill of writing essays instantly, on your own, rather than mugging up from books. Mugging up also have the danger like not reproducing the key and essential features of the topic in the examination hall. If you fail to recollect, what you have read, with each passing minute you will become nervous and ultimately may lead to disaster. The only and best solution is to develop that art of writing essays. It is not difficult. Here are few tips:

The first and foremost requirement is that you have to cultivate the habit of reading and writing. Read English news papers/books/magzines from the angle of preparing an essay on the topic which you read. Select the topic that appear in various sections like open Page, editorial Page, Market and Finance, Special features, opinions etc of various national and economic news papers. Choose the one which is most apt to you. You will be asked to write essay on banking related topics. Hence select such topics only. News Papers like The Hindu, Business Line , The economic Times, Times of India should be read every day.

Many of us read news papers daily, but very casually, as the news pertaining to politics, sports, cinema etc does not require serious attention. But educative news like the one pertaining to countrys economy, finance and banking require serious reading as you have to understand the underlying issues. You have to concentrate on these topics from now on.

Concise the reading into a small essay in about 250 to 300 words covering all important points.

Write them on a paper and prune the essay in such a way that the size does not exceed 250 words.

Do it like this one topic each day. By the end of two months you will be in a position to write at least 40- 50 topics.

This exercise will help crystalising your thought process and put such thoughts in a structured way on the paper in the form of an essay. It also helps writing fast with neat hand writing. Because, the given time is 30 minutes in which you have to select, organize your thinking, structure them in a presentable format and then write with in 250 words.

The experience of reading so many views of the various writers help you brainstorming on a particular topic and lead to divergent thinking and develop new capacity of formulating our own views.

These days internet it self is a big source for topics. Browse the internet with the help of Google search, you can access lot of material relating to Banking related issues.

THERE IS A BEGINNING AND ENDING FOR EACH ESSAY Now how to write an essay? Please remember your comprehension and communication skill is under test now. Any essay must start with a brief introduction and end with brief summarization. In between the core issues of the selected topic will be there. Directly entering into the topic with out any brief introduction and withdrawing suddenly with out proper closure is not the correct way of writing an essay.

First select the topic Make a brain storming of the topic. While this process is on many ideas will

come into your mind. Please jot them in a rough area You can spend maximum 10-15 minutes for the entire process of brain storming

and jotting down important points. Then structure the points in a systematic way ensuring proper flow and linkages

between the points. Start with brief introduction of the topic Then put the points, which you have jotted and organized in a systematic way,

one by one Ensure that all the points you have thought out have come. While writing the

essay you may get one or two points more, which also may be incorporated at appropriate place

Make a meaningful conclusion of the topic. Ensure that the 250 words mark is not crossed and able to complete within the

given time. OTHER IMPORTANT THINGS TO BE FOLLOWED

Your hand writing should be neat, legible and without any cuttings The language should be simple, lucid; no complex sentences and no jargons. Please ensure no spelling mistakes and no grammatical mistakes Important: Using SMS language is a bad idea.

Please remember- Mere good hand writing with out subject will not fetch marks. Similarly, you have content, but if your script is not readable then also you will loose marks. Hence practice writing neatly and legibly.

PRACTICE MAKES ONE PERFECT-START PRACTISING WRITING OF ESSAYS ON YOUR OWN

SOME SUGGESTED TOPICS: Here we suggest few topics on which you may try to build essay in your own words and understanding :

1. Priority sector lending, 2. Financial inclusion, 3. How technology changed the face of the Banking in India, 4. Popularisation of alternate channels. 5. Various measures initiated by RBI for controlling inflation and their impact on

economy, 6. Financing of SHGs by Banks helped poverty alleviation in Rural areas., 7. BC/BF channel for financial inclusion, 8. Deregulation of interest rate on Saving Bank 9. All RRBs should be merged with their parent Banks 10. SBI- a global Bank in the making 11. Various steps to be initiated for effective tackling of growing NPAs in the Banking

system 12. How cross selling activity helping the Banks in strengthening their bottom lines 13. Micro Finance Institutes-is it a boon or bane for rural poor 14. Customer Delight is the key for any Bank for its progress 15. How prepared the Banks in India for migration to Basel III norms

OBJECTIVE TYPE QUESTIONSON

GENERAL BANKING, ASSET/LIABILITY

PRODUCTS, TECHNOLOGY, GENERAL

AWARENESS & MISCELLANEOUS TOPICS

(STUDY MATERIAL BASED ON

LATEST INSTRUCTIONS OF THE BANK / RECENT DEVELOPMENTS IN

BANKING & ECONOMY)

THE WINGS SBLC, MASULIPATNAM

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Bits based on e circulars Compilation by : P.Rajendra Prasad, AGM (Trg) (Bits 1 to 28 on circulars of Jan, Feb and up to 10.03.2012) 1. The facility of back dated interest is stopped for ______

a) Special Term deposit account b) Term deposit account c) Recurring deposit account d) Savings Bank account

2. RIDF stands for a) Rural Infrastructure Develop-ment

Fund b) Rural Industries Development

Fund c) Rural India Development Fund d) Rural Industries Development

Forum

3. MCC issue charges @ Rs.2/_ per leaf is now available to a) PBBU customers only b) SME customers only c) All customers cutting across all

Business units/Groups d) Both a & b

4. All short_term crop loans sanctioned / renewed / disbursed during the financial year 2011-12 up to Rs. ____ lacs per farmer are eligible for interest subvention a) Two b) Three c) One d) Five

5. Additional Interest Subvention of _______will be given to farmers as incentive for timely repayment of short_term crop loans disbursed in 2011_12 a) 1% b) 2% c) 2.50% d) 3%

6. In SIMPLIFIED INB ROLE HOLDING MODEL FOR SMALL BRANCHES, the Administrator / Regulator of CINB accounts would be authorized singly by the INB Authoriser at the branch, the transaction ceiling amount had been restricted to Rs.________ lacs a) 25 b) 50 c) 35 d) 10

7. The new electronic bill payment facility introduced in SBI internet Banking, facilitating customers for easy payment of their utility bills, is known as a) SBI Bill Desk b) SBI Pay Pal c) SBI_ InstaPay Service d) SBI online Bill Payment

Service

8. In respect of KYC Documents to be submitted at the time of Opening Savings Bank Account, which of the following serve as proof in both address as well as identity. a) Passport alone b) Voter Identity card alone c) Pension Payment orders (Govt/

PSUs) alone d) All of them


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9. As on January 2012, the bank is managing _______ currency chests across

the country a) 2200 b) 2194 c) 2175 d) 2172

10. As per extant instructions the processing fee for car loans is @0.50% of the loan amount subject to a minimum and maximum ceiling of Rs._____ & Rs.____ respectively a) 1000,10000 b) 1000,15000 c) 500,10000 d) 500,15000

11. As per the present guidelines issued by the RBI on New Capital Adequacy Framework (NCAF) Basel II, the contingent liability on account of Letters of Credit established on behalf of customers carries a Credit Conversion Factor (CCF) of _______ a) 20% b) 30% c) 50% d) 100%

12. In respect of expired Bank Guarantees, the reversal of entries are to be passed in our books after______ days of expiry of the guarantee / after the expiry of the claim period, as the case may be a) Ten b) Fifteen c) Five d) seven

13. The Maximum amount of processing fee for a Home loan is capped at Rs._____ a) 10000 b) 15000 c) 20000 d) 25000

14. It has now been decided by the Bank to mandatorily cover all eligible loans up to Rs.________ under credit guarantee scheme of CGTMSE a) 25 lacs b) 50 lacs c) One crore d) 1.50 crore

15. The guarantee fee and annual service fee payable to CGTMSE will be borne by : a) Borrower only b) Bank only c) Borrower and Bank on 50:50 basis d) Government of India

16. The Credit Guarantee Trust fund for MSE, known as CGTMSE was set by Government in association with _______ a) IDBI b) IFCI c) RBI d) SIDBI

17. In Branch Customer Service Committee_____no of representatives from customers will be taken a) Two b) One c) Three d) No customer representative

in Branch Customer Service Committee


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18. The service charge payable to a car dealer for the business sourced is

_______% of loan amount a) 1.50 b) 2.00 c) 2.50 d) 1.75

19. ______is the Principal Agent for Money Gram, a money transfer organisation of the world a) American Express b) Citi Bank c) Thomas Cook India Ltd d) Western Union Money Transfer

20. _________is the Nodal Branch for Money Gram business a) Hyderabad Main b) NRI, Kochi, Ernakulam c) Mumbai Main d) Trivandrum

21. _______is the maximum limit per transaction in Money transfer schemes operated by Western Union Money Transfer or Money Gram a) Us$ 1000 b) Us$ 1500 c) Us$ 2000 d) Us$ 2500

22. The maximum amount of finance available to a weaver under Weaver credit card is Rs.__________ a) 1.00 lac b) 1.50 lac c) 2.00 lac d) 0.50 lac

23. The weaver credit card is valid for __________years, subject to annual review a) 3 b) 2 c) 1 d) 5

24. Which of the following support would be extended by Government of India to the eligible borrowers under Weavers credit card scheme a) Margin money support up to

Rs.4200/_ per weaver b) Interest subsidy up to 3% on

Bank loans c) Reimbursement of one time

guarantee fee and annual ser-vice charges as applicable for a period up to 3 years payable for guarantee cover under CGTMSE

d) All of these or any one of these

25. For loans above Rs.1 crore sanctioned under SBI Maxgain facility, interest will be charged at a premium of ______% over and above the applicable rate for similar amount under term loan a) 0.50 b) 0.25 c) 0.75 d) nil

26. For securing Education loan which of the following documents is mandatory for both the student and parent/guardian a) Ration card b) PAN card c) Passport d) Voter ID


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27. It has been decided to raise the limit for foreign exchange remittance

towards imports without any documentation formalities, from USD 500 or its equivalent to USD_______ or its equivalent, as a measure of liberalisation a) 5000 b) 10000 c) 4000 d) 3000

28. The no of clauses to be certified in BMMC Form_16 now is a) 33 b) 35 c) 34 d) 36

29. Recently Bank has introduced a campaign HAMARA BANK: HAMARA POS. Here POS means a) Probationary Officers of the

Bank b) Post Office Savings

c) Point of Sales d) None of the above

30. Under Vehicle Loan Scheme for customers in CAG and MCG Bus, vehicle loans will be granted to Corporate Borrowers rated ________ and above only. a) SB 5 b) SB 6 c) SB 4 d) SB 3

31. Under Vehicle Loan Scheme for customers in CAG and MCG BUs, maximum quantity of loan is restricted to ______% of the aggregate (FB+NFB) limits a) 1 b) 3 c) 2 d) 5

32. No prepayment penalty will be recovered if a housing loan is closed before the scheduled repayment period, provided____ a) If the loan is sanctioned after

01.05.2011 b) If the repayment of the loan is

made from own sources of the borrower

c) If the loan is maintained for a minimum period of 3 years

d) No conditions. No prepayment penalty is charged for pre closure of any home loan.

33. The nodal branch for payment of pension/family pension under Coal Mines Provident Fund Organisation is________ a) Patna b) Dhanbad c) New Delhi d) Jamshedpur

34. The commission payable on payment of each Pension/Family Pension under Coal Mines Provident Fund Organisation is_____ a) Rs.30 b) Rs.60 c) Rs.50 d) No commission because of

availability of huge deposits in the account


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35. Which of the following item for compensation is removed from the SBI

compensation policy 2011( removed from IBA Model compensation policy) a) Compensation on violation of

time norms b) Disputed ATM Transactions

c) Collection of cheque drawn on foreign countries

d) None of these

36. In the SBI compensation policy 2011, compensation for which of the following is newly added a) Delay in credit of Pension b) Lenders Liability c) Neither a nor b d) Both a and b

37. The validity period of a gift card is________ a) 3 years b) 2 years c) 1 year d) No fixed period

38. Gift card can be issued to a) Banks Customers only b) Other than our customer also c) Corporate customer only d) Both a & b

39. A Supervising Official will be eligible for a new mobile hand set after a lapse of ________years from the date of purchase of earlier handset a) three b) two c) four d) five

40. As per revised norms for Take over of loans, which of the following condition(s) is to be satisfied for an account to be taken over from other Banks a) The unit should be a Standard

Asset in the books of the transferor bank / FI.

b) The Borrower should be rated not below SB 6 on the basis of the audited Balance Sheet not older than 12 months

c) The Units CRA rating must be in consonance with the latest industry outlook by the CRMD, wherever applicable.

d) All of them

41. Which of the following is true in respect of SBI Express World wide, an online remittance service a) It is a Customer Initiated

Payment (CIP) mode to transfer money to the beneficiary's account expeditiously

b) It is meant for individual remittances only

c) cannot be used for remitting money to Business/Commercial accounts

d) All of them

42. Mission Cyber power is a tie up programme with________ a) Patny computers b) HCL computers c) PCS computers d) None of these


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43. Which of the following is not true in respect of SBI Max gain scheme a) It is a OD facility b) Can not be sanctioned to CRE

home loans c) Max amount of loan is Rs.1

crore d) Until full disbursement of the

loan, credits not to be allowed in the a/c

44. What is the minimum amount of loan for home loan to businessmen a) Rs.25 lacs b) Rs.15 lacs c) Rs.10 lacs d) Rs.5 lacs

45. The sanction of home loan will be valid for ___months from the date of sanction a) 3 b) 6 c) 9 d) 12

46. ________% of the applicable processing fee would be recovered for each revalidation of sanction of a home loan. a) 50 b) 100 c) nil d) None of these

47. It has been made mandatory that whenever any property is taken as security (primary/ collateral) based on Gift Deed, clearance must be obtained from the _________without fail. a) Person who has gifted the

property b) Controlling Authority

c) Law Department of the Bank d) No clearance needed

48. Under the revised structure, as per RTI act ________is the CPIO in respect of Administrative Office a) Chief Manager (GB) b) Senior AGM/RM c) DGM (B&O) d) None of these

49. The maximum limit of subscription in a year in PPF scheme is_________ a) 100000 b) 70000 c) 75000 d) None of these

50. Interest Chargeable for loan against PPF balance is _______ per annum a) 1.00% b) 1.50% c) 1.75% d) 2.00%

51. Transfer Pricing for Credit products are being linked to a) Base Rate b) Bank Rate c) SBAR d) None of these

52. The present Transfer Price rate for SB deposits in metro / urban/semi urban branches is a) 5% b) 4% c) 6% d) 5.50%

53. The present Transfer Price rate for SB deposits in rural branches is a) 6.50% b) 6% c) 5.50% d) 7%


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54. The present Transfer Price rate for CA deposits is a) 3% b) 4% c) nil d) 5%

55. The present Transfer Price rate charged for Cash balance is a) 4% b) 5% c) 6% d) 5.50%

56. Which of the following is true in respect of transfer price payable on NPA of all segments a) At SARC & SAMB : 2 % of

Balance outstanding b) At Other branches : 4 % of

Balance outstanding c) a & b d) Neither a nor b true

57. In view of the challenges faced by newly opened branches, a concession of 5% Additional CO Interest Receivable & 5% less CO Interest Payable is allowed at Metro / Urban centre for _________ a) first 3 years b) first 2 years c) first 4 years d) first one year only

58. In view of the challenges faced by newly opened branches, a concession of 5% Additional CO Interest Receivable & 5% less CO Interest Payable is allowed at at Semi_Urban / Rural centre for ________ a) first 3 years b) first 2 years c) first 4 years d) first one year only

59. Credit information report from two Credit Bureaus is required in respect of_______ a) Housing loan with limit > Rs.10

lacs b) Agri seg loan (secured) with

limit > Rs.3 lacs c) Personal loan with limit > Rs.1

lacs d) All of the above

60. Which of the following statements is correct with regard to repayment of loans of an NRI by a close relative of the NRI as per recent RBI guidelines? a) Only Home loans of NRIs can be

repaid by a close relative of NRI b) Only Home Loans and Car

Loans NRIs can be repaid by a close relative of NRI

c) Any Loan accounts of an NRI can be repaid by the resident close relative of the NRI by crediting borrowers loan account through the bank account of such close relative

d) The loan amount should be repaid by the NRI himself only

61. Recently RBI has permitted a resident individual to make a rupee gift to a NRI/PIO who is a close relative of the resident individual within the overall limit of USD _______ per financial year as permitted under the Liberalised Remittance Scheme (LRS) for a resident individual. a) 50,000 b) 100,000 c) 200,000 d) 500,000


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62. While opening bank accounts on the basis of Adhaar Card as officially valid document under KYC norms, branches have to ensure obtaining of______ additionally. a) Current address proof of the

customer b) PAN Card

c) Driving Licence d) No additional document is necessary

Compiled by Shri L.J.Meclarin & Shri V.Devendra Prasad

63. How many Demand Loans can be sanctioned against same TDR/STDR within the overall permissible amount? a) One b) Two c) Three d) Four

64. In special cases, the AGM/RM can permit ____ loan against the same TDR/STDR within the overall permissible amount a) Second b) Third c) Fourth d) Fifth

65. The Bank is providing Accidental Death Cover free of cost up to an amount of Rs.40 lacs to ____ borrowers a) Home Loan b) Auto Loan( Car/Two Wheeler) c) Personal Loan d) A&B above

66. The Swarna Dhara campaign has been launched by the Bank to improve : a) Personal Segment Gold Loans b) Agricultural Gold Loans c) KCC Loans d) Produce Marketing Loans

67. Section 25 of the Payment and Settlement Systems Act, 2007 accords the same rights and remedies to the payee (beneficiary) against dishonour of electronic funds transfer instructions (ECS/RECS/NECS) for insufficiency of funds in the account of the payer (remitter), as are available to the payee under ________ a) Section 138 of the Negotiable

Instruments Act, 1881. b) Section 10 of the Negotiable

Instruments Act, 1881. c) Section 126 of the Negotiable

Instruments Act, 1881. d) Section 8 of the Negotiable

Instruments Act, 1881.

68. A staff incentive amount of Rs.___ per transaction is paid to operating staff who is marking of transactions in W.U software. a) Rs.30/- b) Rs.50/- c) Rs.100/- d) Rs.150/-

69. Campaign for growth W.U business started from ______ to ______ a) 1.9.20121to 30.11.2011 b) 1.10.2012 to 31.12.2012 c) 1.9.2012 to 31.03.2012 d) 1.10.2012 to 31.03.2012


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70. it will now be mandatory for all top functionaries at LHO, AO, RBO and BMs

to make themselves available for a minimum of two hours (2.30 pm to 4.30 pm) on the -- and (the following day in case of holiday/ Sunday) of every month for customers to attend to their grievances and listen to their suggestions. a) 10th & 15 th b) 15th & 20th c) 10th & 25th d) 15th & 25th

71. The top functionaries at LHO,AO,RBO and BMS will make themselves available to the public for 2 hours on 2 days every month to attend to the grievances and suggestions of the customers and they have to send a report on this to their controlling authority within _____days a) 3 b) 7 c) 10 d) 15

72. The collated Circle feedbacks will need to be sent to the Corporate Centre at _____intervals coinciding with the quarterly review of customer grievances. a) Fortnightly b) Monthly c) Quarterly d) Half yearly

73. Which of the following accounts will be eligible for unlimited Multicity cheques without any charge except for bulk requirement for issue of post dated cheques to Banks and finance institutions a) Corporate salary package accounts b) Defence & paramilitary

salary packages c) Pensioners of defence and

paramilitary Forces d) All the above

74. Our arrangement with American Express Bank has been reviewed and renewed for a further period of _______ till _______ a) 6 months till 31.03.2012 b) one year till August 2012 c) 2 years till 31.03.2012 d) 2 years till 31.08.2012

75. As per settlement instructions contained in GMU Kolkata, Branches are to remit the face value of Traveler Cheques sold within _____ days to respective Banks a) 5 days b) 7 days c) 10 days d) 15 days

76. The Bank is eligible for incentive, if the total Sale of FCTCs is more than USD ______ per year.

a) USD10.00 b) USD12.00 c) USD20.00 d) USD25.00


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77. In view of changes in the product features of Gift cards which of the

following statement is correct? a) The validity period of Gift Cards

has been reduced from 3 years to 1 year

b) Gift Cards to be issued only by debit to full KYC compliant accounts

c) To issue Gift Cards only to Banks customers

d) All the above

78. Which of the following instructions with regard to conductance of L.C business is correct? a) LCs should generally be opened for

Banks customers only. b) The facility should be for

genuine trade/ manufactur-ing purpose

c) Where the opener and the beneficiary are associate concerns or otherwise linked, there should ordinarily be no need for LCs

d) All the above

79. Under the MFI lending policy, debt to equity ratio was capped at ______ a) 4:1 b) 5:1 c) 6:1 d) 10:1

80. While financing for MFI, for new connections and for enhancements the required CRA should be and above a) SB-4 & SB-6 respectively b) SB-5 & SB-8 respectively

c) SB-6 & SB- 8 respectively d) SB-7 & SB-9 respectively 81. What is the commission we charge per challan from the remitter for using

Power Jyothi facility ? a) Rs.50/- b) Rs .75/- c) Rs.100/- d) NIL

82. Government of India (GOI) has prescribed certain time norms for disposal of loan applications, as per Citizens Charter. As per these norms which of the following statement is correct? a) Applications should be sanctioned

by Branches within 30 days in NBG/BPR Outfits/RCPC

b) Applications should be sanctioned by Regional Office / NBG / NWCC / MCG Branch level Committee within45 Days

c) Applications should be sanctioned by MCROs/LHOs/ Corporate Centres within 90 Days

d) ALL statements are correct

83. As per citizen charter and Govt. of India instructions applications/proposals in the NBG which are to be sanctioned by the CCC I/ CCCII should remain Pending for more than _______ a) 15 days b) 1 month c) 2 Months d) 3 Months


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84. It has been decided to increase the loan tenure manually by a maximum of

____years in case of increase in interest rate in floating rate standard assets a) 2 b) 3 c) 4 d) 5

85. NRIs are now permitted to open a joint account along with their close relatives. The Mode of operation would be _______

a) Either or Survivor b) Former or Survivor c) Joint Account d) Later or survivor

86. To cater to the needs of both the Hajis and other travellers visiting Saudi Arabia for business or any other purposes, Bank has decided to launch CHIP based Viswa Yatra Foreign Travel card (VYFTC ) in _____ place a) Yeman b) Saudi Arabia c) Bahrain d) Saudi Rial

87. The revised processing and up front charges in Traders Easy loan were ______% Prescribed card rates a) 10 b) 15 c) 25 d) 50

88. Which of the following activities are exempted from base rate regime as provided by RBI? a) DRI advances, Loans against

Banks own Term Deposits b) Staff advances, Export credit

where subvention is available

c) Crop loans upto Rs three lacs for which subvention is availabl

d) All the above

89. It has now been decided to raise the maximum loan tenor for new floating Interest rate Home Loan at origination upto ___years in place of the current maximum tenor of 25 years subject to the stipulation that loan should be fully repaid before the borrower attains the age of 70 years. This facility does not apply to borrowers in Commercial real estate and those engaged in business a) 27 b) 30 c) 32 d) 35

90. Swarna Dhara campain relates to ________ a) Agrl Gold Loans b) P Segment loans

c) KCC/KGC d) CASA Deposits mobilisation

91. PoS ka boss and Card ek, khushiyan anek are special campaigns launched for

a) Promotion of Credit Cards usage for online purchases/PoS purchases

b) Promotion of Debit Card usage at PoS/E-Commerce

c) Issue of multi-user multi-purpose cards to promote retail business

d) None of these


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92. The maximum limit for all customers for Multi City Cheque facility is Rs. ___ a) 3 lacs b) 4 lacs

c) 2 lacs d) 2.50 lacs Compiled by Shri G.Venkateswara Rao, Manager (Training) (Based on circular instructions from May to July, 2011)

93. Quick mortality means a) Old loans becoming NPAs b) Just sanctioned loans

becoming NPA c) Agricultural loans becoming

NPAs d) All the above

94. As per banks loan policy guidelines quick mortality is defined as a) Advance / loan becoming NPA

within 2 years of sanction. b) Advance / loan becoming NPA

within 1 years of sanction. c) Advance / loan becoming NPA

within 6 months of sanction. d) None of the above.

95. CERSAI has been established by Government of India under which act? a) SARFAESI ACT b) COMPANIES ACT c) Both the above d) None of the above

96. The fees payable to CERSAI by banks for each filing is a) Rs.50/- b) Rs.100/- c) Rs.200/- d) Rs.500/-

97. Interest Rate payable on NRO and NRE SB Accounts is a) 3.5% b) 4.0% c) A separate interest rate

structure is there in place for such SB Accounts

d) No interest is payable

98. For the year 2011-2012, the 1% interest subvention on Housing Loan is applicable for Houses with an estimated cost of a) Rs.10 lakhs b) Rs.15 lakhs c) Rs. 20 lakhs d) Rs.25 lakhs

99. Complimentary Lost Card liability in case of Platinum International Debit Cards is a) Rs.5,000/- b) Rs.25,000/- c) Rs.50,000/- d) Not available

100. Theft & burglary cover under domestic and Gold type of cards is available up to a) Rs.5,000/- b) Rs.10,000/- c) Rs.25,000/- d) Rs.50,000/-

101. The PAI (Personal Accident Insurance ) cover under Platinum International Debit Card is a) Rs.200,000/- b) Rs.250,000/- c) Rs.500,000/- d) No such facility


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102. The insurance Company which takes care of PAI cover of our debit cards is

a) New India Assurance b) LIC c) SBI Life d) United India Insurance Co Ltd

103. MBS (Mobile Banking Services) can be availed by a) P segment customers alone b) SME Customers alone c) Both the above d) P segment customers to the

full extent and non- P segment customers for enquiry rights only.

104. SBI Krishak Uthaan Yojana is a) A financial inclusion product b) Scheme for financing tenant

farmers c) Scheme for financing oral lesses d) All the above

105. The limit under SBI Krishak Uthaan Yojana is a) Rs.50,000/- b) Rs.100,000/- c) Rs.500,000/- d) None of the above

106. FIC (FINANCIAL INCLUSION CENTER) is primarily meant for a) Creating awareness about

financial inclusion b) Supporting Business

Correspondents c) RBI move d) All the above

107. Grih Santhosh is a a) Deposit product b) Housing loan product c) Alternate channel for housing

loan customers d) Insurance cover for housing

loan customers

108. Grih Santhosh is targeted at a) Housing Loan borrowers b) Housing societies and Housing

associations c) Housing loan borrowers on a

group basis d) None of the above

109. Grih Santhosh is a) SB/CA b) TDR/STDR c) DL/TL d) CC/OD

110. Grih Santhosh is classified as a a) P segment product b) SME Product c) C&I product d) Small Business product

111. Which of the following is true about Grih Santhosh? a) The penalty for closure after 14

days and before 6 months is Rs.1000/-

b) The penalty for closure after 6 months and before 12 months is Rs.500/-

c) In case of SB account, no penalty even if the debits exceed 30 for half year.

d) All the above


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112. The rate of interest in case of Grih santhosh is a) SB rate in case of both SB & CA. b) Nil rate c) TDR/STDR rate d) SB rate in case of SB accounts

and Nil rates in case of CA.

113. Probationary Officers and Trainee officers will be handling cash transactions directly a) During their first year of

probation from 4th month onwards

b) During the second year of probation

c) During the later six months of first year

d) During the first six months of second year

114. After six months of joining the cash and transfer transaction powers of Pos and TOs are a) Rs.25,000/- and Rs.50,000/- b) Rs. 50,000/- and Rs.100,000/- c) Rs.60,000/- and Rs.120,000/- d) Rs.100,000/- and Rs.200,000/-

115. After 3 months of joining the cash and transfer transaction powers of POs and TOs are a) Rs.25,000/- and Rs.50,000/- b) Rs. 50,000/- and Rs.100,000/- c) Rs.60,000/- and Rs.120,000/- d) Rs.20,000/- and Rs.25,000/-

116. In case of pensions disbursed to pensioners a) Bank to deduct at source

wherever necessary b) Bank to submit a statement to

IT department c) Bank need not bother about

either of the above issues d) On the basis of Form 15G/H,

they can be exempted.

117. GLS in our bank refers to a) Gold List Services b) Global link services c) General List Services d) None of the above

118. CDR Mechanism refers to a) A form a deposit acceptance b) A form of corporate deposits c) A form debt restructuring d) A form of opening demat

accounts 119. A SBI Pensioner has to submit life certificate

a) At any point of time and at any Branch of SBI

b) In November and at the Home Branch

c) At any point of time and at the Home Branch

d) In November and at any Branch of SBI.

120. Recently banks were advised to be extra cautious in fulfilling KYC/AML guidelines for which of the following entities? a) NGOs b) Multilevel Marketing Firms c) Limited Liability Partnership

Firms

d) All the above

121. Prizm Payment Services Limited provides SBI technology services related to a) ATM gateway b) RINB merchant billers handling c) POS related transactions d) All the above


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122. Merchant Discount Rate (MDR) is the rate at which a) Inland bills are discounted b) Foreign bills are discounted c) Commission is recovered in case

of forfeiting d) Commission received in case of

POS.

123. Simplified Xpress Credit is available to a) Para Military forces covered

under PMSP b) BSNL employees

c) State Government Employees d) All the above

124. Which of the following is not a feature of SBI Tiny Recurring Deposit scheme. a) All customers are eligible for this

account b) Tenure is a fixed period of 36

months c) Mode of operation is single or

joint. d) Initial deposit amount is a

minimum of Rs.10/-

125. SBI launched SB-CUM-OD on a) RINB channel b) CBS channel c) Kiosk Banking channel d) None of the above

(To know more about the product the readers may refer to Circular No. RABG/RB-IT-IT/2/2011 12 dated 15.06.2011.)

126. Cash flow is a) Equivalent to cash accruals b) Different from cash accruals c) Equivalent to NWC d) Equivalent to Profit

127. Acknowledgement of MITC (Most Important Terms and Conditions) by home loan borrowers was recently made mandatory by a) RBI b) BCSBI c) Our Banks avowed policy d) All the above

128. Charges for non-home printing of SB Passbooks is a) Rs.10/- b) Rs.20/- c) Rs.25/- d) Nil charges.

129. In case of foreign currency transactions in Non Profit Organizations, banks have to submit a monthly report in respect of all transactions a) Of Rs.10.00 lakhs or equivalent b) Of Rs.25.00 lakhs or equivalent c) Of Rs.100.00 lakhs or equivalent d) Not required


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ANSWERS

1. c 2. a 3. c 4. b 5. d 6. b 7. c 8. a 9. b 10. c

11. a 12. d 13. a 14. c 15. b 16. d 17. a 18. a 19. c 20. b

21. d 22. c 23. a 24. d 25. b 26. b 27. a 28. b 29. c 30. b

31. c 32. d 33. b 34. a 35. a 36. d 37. c 38. a 39. a 40. d

41. d 42. b 43. c 44. a 45. b 46. a 47. c 48. c 49. a 50. d

51. a 52. c 53. a 54. d 55. a 56. c 57. b 58. a 59. d 60. c

61. c 62. a 63. d 64. d 65. d 66. b 67. a 68. a 69. c 70. d

71. a 72. c 73. d 74. b 75. a 76. b 77. a 78. d 79. b 80. c

81. d 82. d 83. d 84. d 85. b 86. d 87. d 88. d 89. b 90. a

91. b 92. c 93. b 94. a 95. c 96. d 97. b 98. d 99. c 100. a

101. c 102. d 103. d 104. d 105. b 106. b 107. a 108. b 109. a 110. b

111. d 112. d 113. a 114. b 115. d 116. a 117. b 118. c 119. d 120. b

121. c 122. d 123. a 124. a 125. c 126. b 127. b 128. d 129. a

Bits from 29 to 50 from e circulars of December and November 2011 For more TP rates please refer to e circular no 657 /2011-12 dt

21.10.2011 The MCQ S from 68-92 were prepared based on E- circulars mentioned

below. 1. Cir. SL.NO. 498/2011-12 DT 2.9.2011 2. SL.NO. 501/2011-12 DT 3.9.2011 3. SL NO. 518/2011-12 DT 9.9.2011 4. SL. NO. 535/2011-12 DT 15.9.2011 5. SL.NO. 547/2011-12 DT 15.9.2011 6. SL.NO. 557/2011-12 DT 20.9.2011 7. SL.NO. 570/2011-12 DT 23.9.2011 8. SL.NO. 572/2011-12 DT 23.9.2011 9. Cir.No.NBG/ABU/PDM-AGRI /24/2011 -12 dt. 27.9.2011 10. Cir.No. CS&NB/CS&NB-DEBITCRD/23/2011- 12 dt. September 27,2011. 11. Cir.No. NBG/PBU/LIMA-MCC/19/2011- 12 d6t. September 28,2011


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SBI CAR LOAN SCHEME (NEW CARS ONLY) (Prepared by L.J.Meclarin, Chief Manager(Training)) ( Vide cir. No. NBG/PBU/AL-CARLOANS/39/2011 12 dated 23.01.2012) 1. A car loan can be sanctioned under which of the facilities?

a) Term Loan b) Demand Loan c) Overdraft d) Either TL or OD

2. Who of the following are eligible to apply for a car loan? a) Salaried employees b) Professionals, self- employed

persons, businessmen c) Agriculturists d) All the above

3. Which of the following category of car loan applicant need not submit Income Tax Return/Form 16? a) Salaried employees b) Professionals, self- employed

persons, businessmen c) Agriculturists d) All the above

4. The age of a car loan applicant should be between _______ a) 18-60 years b) 21-60 years c) 21-65 years d) 21-70 years

5. A car loan must be fully repaid before the borrower attains the age of : a) 60 years b) 65 year c) 70 years d) 75 years

6. The minimum Net Annual Income of( salaried) applicant and/or co-applicant if any, together for car loan should be________ a) 100000 b) 120000 c) 200000 d) 250000

7. In respect of car loan applicants- Professionals, self-employed, Proprietary/partnership firms, businessmen, the minimum Net Profit/ Gross Taxable Income per annum as per I T Return after adding back depreciation and deducting repayments of existing loans should be _____ a) 100000 b) 120000 c) 200000 d) 250000

8. The minimum Net Annual Income of (Agriculturists) applicant and/or co-applicant if any, together for car loan should be________ a) 100000 b) 120000 c) 200000 d) 250000

9. Income from other sources like ______can be added for arriving at minimum Net Annual Income of a car loan applicant. a) Bank interest, rents b) Dividends of listed Companies c) Agriculture income d) All the above

10. The Net Annual Income of an agriculturist car loan applicant will be arrived at based on ------------------- a) Nature of activity b) Land holding & cropping pattern c) Yield d) All the above

11. The maximum car loan amount that can be granted to a salaried person is restricted to ---------------- times of Net Monthly Income a) 24 b) 30 c) 36 d) 48


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12. The maximum car loan amount that can be granted to other than salaried persons is restricted to ---------------- times of Net Annual Income/Net Profit/Gross Taxable Income a) 2 b) 2.50 c) 3 d) 4

13. For a car loan applicant having a Net Annual Income up to Rs.5 lacs, the EMI/NMI ratio should not exceed_______ a) 50% b) 60% c) 70% d) 75%

14. For a car loan applicant having a Net Annual Income above Rs.5 lacs and up to Rs.10 lacs, the EMI/NMI ratio should not exceed_______ a) 50% b) 60% c) 70% d) 75%

15. For a car loan applicant having a Net Annual Income above Rs.10 lacs, the EMI/NMI ratio should not exceed_______ a) 50% b) 60% c) 70% d) 75%

16. The margin for a car loan on On road Price of the vehicle would be _____ a) 5% b) 10% c) 15% d) 25%

17. While considering a car loan, the maximum cost of accessories should not exceed -------%of the cost of vehicle or Rs.____________whichever is less. a) 5% or Rs. 25,000/- b) 5% or Rs. 30,000/- c) 5% or Rs. 50,000/- d) 5% or Rs. 75,000/-

18. What is maximum repayment period allowed for a car loan? a) 3 years b) 5 years c) 7 years d) 10 years

19. If a car loan is sanctioned as Overdraft account, the differential rate of interest would be ______ a) 0.50% above the applicable

rate for TL b) 0.50% below the applicable rate for

TL c) 1% above the applicable rate

for TL d) Same as the rate applicable to TL

20. In respect of a car loan, if the irregularity exceeds EMI, for a period of------------, then the penal interest would be charged @2% p.a. (over and above the applicable interest rate) on the------------------- for the period of default. a) One month/ overdue amount b) 3 months/ overdue amount c) 3 months/ outstanding amount d) One month/ outstanding amount

21. The processing fee for a car loan is 0.50% of the loan amount subject to a minimum and maximum of ________ a) Rs.500 & Rs.5000 b) Rs.500 & Rs.10000 c) Rs.1000 & Rs.5000 d) Rs.5000 & Rs.10000

22. If a car application is rejected after pre-sanction survey ------- % of the Processing Fee will be retained subject to Minimum of Rs. 500/- and maximum of Rs.2500/-. a) 25% b) 50% c) 60% d) 75%


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23. For car loan applicants other than agriculturists, I T Return/ Form 16 for the last _______ years should be obtained. a) One year b) 2 years c) 3 years d) 5 years

24. Takeover of car loans will be considered selectively subject to which of the following conditions? a) The vehicle is not more than 2

years old, It is a single ownership vehicle & no insurance claim has been availed

b) The account of the borrower with the other bank is a Standard Asset

c) The loan should be repaid within 7 years from the date of the original purchase of the vehicle

d) All the above

25. We may also reimburse finance for the cars purchased out of own funds, which are not more than ------------- old. a) 3 months b) 6 months c) 12 months d) 24 months

26. Presently the maximum time schedule for receipt of application and sanction/disbursal of a car loan is days. a) 2 days b) 5 days c) 7 days d) 15 days

27. What is the pre-payment penalty for a car loan? a) 1% of outstanding b) 2% of outstanding c) 5% of outstanding d) No penalty

28. For car dealer sales executives, the incentive would be paid at _____ rate for the loan applications sourced by them. a) 0.25% of the loan amount

(maximum Rs.3000/-) b) 0.50% of the loan amount

(maximum Rs.3000/-) c) 0.25% of the loan amount

(maximum Rs.5000/-) d) 0.50% of the loan amount

(maximum Rs.10000/-) 29 Who of the following can be appointed as Auto Loan Counselors?

a) Retired SBI Officers b) SBI Customers and others with certain qualifications

c) Car Dealers d) A & b above 30 Auto Loan Counselors will be paid an incentive of _______ of the car loan

amount for the proposal sourced and sanctioned. a) 0.1% b) 0.2% c) 1% d) 2%

ANSWERS

1. d 2. d 3. c 4. c 5. C 6. d 7. d 8. d 9. d 10. d

11. d 12. d 13. a 14. b 15. D 16. c 17. a 18. c 19. a 20. a

21. b 22. a 23. b 24. d 25. A 26. a 27. d 28. a 29. d 30. b


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OBJECTIVE TYPE QUESTIONS (BANKING) (Based on e-Circulars from September, 2010 to December, 2010)

1. Maximum loan amount that can be sanctioned under Xpress credit scheme is

a 24 NMI, Max Rs.15 lac b 18 NMI, Max Rs.10 lac c 24 NMI, Max.Rs.20 lac d 18 NMI, Max.Rs.18 lac

2. Maximum repayment period allowed under Xpress credit scheme is a 48 months b 72 months c 60 months d 54 months

3. Eligible loan amount under Xpress credit scheme is a 18 months NMI subject to EMI/NMI not

exceeding 60% b 18 months NMI subject to

EMI/NMI not exceeding 50%

c 24 months NMI subject to EMI/NMI not exceeding 60%

d 24 months NMI subject to EMI/NMI not exceeding 50%

4. Rate of interest to be charged under Xpress credit scheme, for Category I, where full check off is available is a 500 bps above base rate floating b 550 bps above base rate

floating c 600 bps above base rate floating d 700 bps above base rate

floating 5. Rate of interest to be charged under Xpress credit scheme, for Category II,

where partial check off is available is a 500 bps above base rate floating b 550 bps above base rate


floating 6. Rate of interest to be charged under Xpress credit scheme, for Category III,

where no check off is available is a 500 bps above base rate floating b 550 bps above base rate


floating 7. Under Xpress credit scheme which authority is vested with powers to extend

category II rate to Category III borrowers only in case of employees of SB1 to SB5 rated companies who maintain their salary account with us a Sanctioning Authority b Controlling Authority c GM of the network d CGM of the circle

8. Which of the following home loan product is discontinued a SBI Optima b SBI Homeline c SBI Flexi d All of them

9. The maximum amount that can be sanctioned under SBI Maxgain loan scheme is a No Upper Cap b Rs.50 lacs c Rs.75 lacs d Rs.100 lacs


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10. Which Bank is appointed as Nodal bank for administration of interest subsidy

scheme on education loan for economically weaker sections by GOI a SBI b Canara Bank c IOB d Indian Bank

11. Which branch is identified as Nodal branch in respect of education loan for economically weaker sections for submission of claims under the scheme a New Delhi Main branch b Kolkatta Main branch c Mumbai main branch d Chennai Main branch

12. Under Defence salary package the quantum of interest concession available on all PER segment loans is a 25 bps below the card rate b 50 bps below the card rate c 75 bps below the card rate 10 bps below the card rate

13. Group criti9 is the name of a group policy covering 9 critical illnesses launched by a Birla sun life b Life Insurance corporation c ICICI prudential life d SBI Life

14. Branches are required to advise the details of indirect country risk exposure in their books to GMU, Kolkatta at------intervals a Fortnightly b Monthly c Quarterly d Half yearly

15. Under Performance & Credit Rating Scheme for Small Scale Industries by outside agency, the GOI will provide subsidy in getting the units rated up to the extent of ------- a 75% subject to a maximum of Rs.40,

000/- per unit. b 50% subject to a

maximum of Rs.50, 000/- per unit.

c 65% subject to a maximum of Rs.45, 000/- per unit.

d 75% subject to a maximum of Rs.50, 000/- per unit.

16. At branches of non BPR centre located and not linked to any CPCs, the pre sanction inspection and post sanction inspection will be conducted by a By two different officers b By officials of nearby CPC c Branch Manager alone can conduct both

the inspections d None of the above

17. What is the Investment limit, for a SSI unit in Plant & Machinery (original cost excluding land and building etc)to be categorized as Priority sector advance under SME segment a up to Rs.10.00 crore b up to Rs.2.00 crore c up to Rs.6.00 crore d up to Rs.5.00 crore

18. Under SBF Retail Trading units with credit limits not exceeding Rs.------- will be treated as Priority sector advance a 10 lacs b 15 lacs c 20 lacs d 5 lacs


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19. What is the Investment limit, for a SBF-service enterprise unit in equipment

(original cost excluding land and building, furniture and fittings)to be categorized as Priority sector advance under SME segment a Not exceeding Rs.10.00 crore b Not exceeding Rs.2.00

crore c Not exceeding Rs.6.00 crore d Not exceeding Rs.5.00

crore 20. The security deposit for individual Business Correspondents is

a average turnover of 3 days with minimum Rs. 0.50 lacs.

b average turnover of 2 days with minimum Rs. 0.50 lacs.

c average turnover of 4 days with minimum Rs. 0.50 lacs.

d average turnover of 5 days with minimum Rs. 0.50 lacs

21. The minimum security deposit of Rs.10 lacs to be applicable for Entity BCs (NGOs, Sec. 25 companies, Societies etc) is a upto 1000 CSPs. b upto 2000 CSPs c upto 3000 CSPs d upto 4000 CSPs

22. A quick loan product in CBS with single Screen for account-opening relates to a Xpress credit b SME smart score loan c Agri gold loan d Pension loan

23. The maximum amount that can be accepted by a BC/CSP under message based Cell phone channel of technology provider Eko is a Rs.20000/- b Rs.10000/- c Rs.5000/- d Rs.15000/-

24. The maximum amount that can be accepted in cash for deposit to a customers account by third party in kiosk banking is a Rs.20000/- b Rs.10000/- c Rs.5000/- d Rs.15000/-

25. The maximum age limit of the applicant for sanctioning housing loan under SBI Yuva Home loan scheme is a 35 years b 30 years c 40 years d 25 years

26. Bank has decided to stop back dated opening of-----------------account a Recurring Deposit b Special Term deposit c Senior citizen deposit d NRE term deposit

27. In terms of renewal of Banking arrangement with Employees Provident Fund Organisation, a uniform service charge of Rs.--------per every Rs.1000/- will be levied irrespective of whether the payment is made at base branch or link branch a Rs.2/- b Rs.5/- c Rs.2.50 d Rs.3/-

28. In respect of frequent dishonour of cheques/ECS mandate, Bank will have the right to close the account, after serving a notice of 30 days to the customer after-----occasion of the dishonour of cheque/ECS mandate a 3rd b 2nd c 4th d 5th


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29. CTS-2010 Standard relates to a Standardisation of cheques issued by

Banks b Accounting standards to be

followed by all companies from 01.04.2011

c An environment protocol to be followed by ASEAN countries

d None of the above

30. In respect of cheque dishonour/return, RBI has recently issued one of the following instructions a Branches must indicate date of return on

the return memo b Branches must advice the

collecting bank before return of the cheque

c Customer should be put on notice before returning the cheque

d None of the above

31. The Enhanced cutoff limit for double signature in IOI (Drafts, Bankers Cheque etc.) is a Rs1,00,000/- b Rs.1,50,000/- c Rs.2,50,000/- d Rs.2,00,000/-

32. GEN III refers to a Gen three Computer system b A new generation housing

loan scheme for youth by ICICI Bank

c A feature in Western Union soft ware. d New education loan scheme introduced by HDFC Bank

33. Under CIBIL TransUnion scores, a score higher than 800 indicates a Medium risk b Low risk c High risk d No risk

34. Under CIBIL TransUnion scores, a score less than ------ indicates high risk a 600 b 700 c 500 d 400

35. Individuals who do not have any loan record in CIBIL database are assigned a default score of a 1 b 2 c -2 d -1

36. In CIBIL reports a score of --------- is assigned to the individuals with less than six (6) months of credit history a 1 b 6 c 0 d -6

37. Charges levied for transfer of SB or Current account per each occasion is a NIL b Rs.100/- c Rs.150/- d Rs.50/-

38. Service fee for sourcing business to SBI is to be paid at flat ------ of the sanctioned loan amount to Dealers, Under Certified Pre-Owned Car Loan Scheme a 1% b 2% c 1.5% d 0.5%


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39. Service fee for sourcing business to SBI is to be paid to dealers, Under Certified Pre-Owned Car Loan Scheme, only if the repayment period of the Car Loan is at least ------- years a 3 b 4 c 1 d 2

40. The maximum amount of loan against gold ornaments that can be sanctioned under personal segment is a Rs.3 lacs b Rs.5 lacs c Rs.8 lacs d Rs.10 lacs

41. Gold loans can be sanctioned against pledge of a Ornaments only b Specially minted gold coins

sold by Banks c a & b d None of the above

42. Maximum periodicity allowed for repayment of gold loans (DL) is a 36 Months b 30 Months c 24 Months d 48 Months

43. For approval of specific project of builders under normal route, the Constitution of the builder should be a proprietorship concern, b Partnership firm c Pvt/ Pub. Ltd. Company and the key

promoters should be reputed and experienced in the line of activity.

d All of the above

44. Prior administrative clearance need to be obtained from---------- for sanction of loan against Equity Shares by the Branches/Operating Units a The Deputy General Manager

(compliance)at the Global Markets Department, Corporate Centre, Mumbai

b GM of the concerned network

c MIS dept of LHO of the centre where the corporate office of the company against whose shares the loan to be sanctioned is established

d The Deputy General Manager (operations)at the Global Markets Department, Corporate Centre, Mumbai.

45. Which department at the Corporate Centre, shall ensure that all investments made by the Bank are reckoned for the purpose of monitoring computing Capital Market Exposure in terms of instructions contained in Master Circular on Exposure Norms of the RBI. a ALM department b CPPD c BPR IT d The Global Markets Dept

46. The collateral security requirement for crop loans revised to the borrowers with good track record of ------years a 2 b 3 c 4 d No relaxation permitted

47. The collateral security requirement for crop loans revised to-----lac to the borrowers with good track record a 1 b 3 c 2 d 0.50


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48. To enable a unit to get guarantee cover under CGTMSE, which of the following

statement is true a in case the constitution of the borrower is

proprietary or partnership, the personal guarantee of proprietor / partner is not treated as third party guarantee

b Personal guarantee of directors, where borrower constitution is a company would be treated as third party guarantee

c Both a & b false d Both a & b true 49. The maximum coverage available under CGTSME for micro and small

enterprise for other than woman enterprises/units in NE region is a Rs. 62.50 lacs b Rs. 65 lacs c Rs. 75 lacs d Rs. 80 lacs

50. The maximum coverage available under CGTSME for micro and small enterprise for woman enterprises/units in NE region is a Rs. 75 lacs b Rs. 65 lacs c Rs. 85 lacs d Rs. 70 lacs

51. if at the time of Current Credit Audit, the deficiencies relating to more than one earlier Credit Audit Reports are pending, a penalty of -------marks for each report would be imposed. a 30 b 25 c 20 d 15

52. The threshold limit for customer transactions under RTGS has been increased to a Rs. 3 lacs b Rs. 2 lacs c Rs. 4 lacs d Rs. 5 lacs

53. The threshold amount under savings Plus scheme for all salary packages increased to a Rs. 15000 b Rs. 10000 c Rs. 5000 d Rs. 25000

54. SEBI has recently made some changes in the ASBA where in the retail investor limit has been raised from Rs. 100,000/- to ----------- a Rs. 300,000/- b Rs. 200,000/- c Rs. 150,000/- d Rs. 500,000/-

55. As per the revised RBI policy, the Loan To Value (LTV) ratio for housing loans upto Rs. 20 lacs for construction linked disbursements for house under construction as well as house ready for possession is a 85% b 90% c 80% d 75%

56. A Non-Resident Indian (NRI) or a Person of Indian Origin (PIO) may remit an amount up to USD------------ per financial year, out of the balances held in his Non- Resident (Ordinary) Rupee (NRO) account / sale proceeds of assets a One lakh b 50000 c 500000 d one million

57. Citizen of which of the following country is not eligible for remittance of sale proceeds of immovable property a Pakistan b Bangladesh c Sri Lanka d All of them


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58. The student NRIs are eligible to receive remittance under liberalized remittance scheme upto US $ a 100000 b 200000 c 300000 d 400000

59. The minimum maturity period for a FCNR(B) deposit is a Six months b Nine months c Twelve months d No minimum period

60. Banks can accept FCNR(B) deposits up to a maximum maturity period of --------years a Five b Four c Three d Two

61. The interest on FCNR (B) will be paid on the basis of ------days to a year a 365 b 366 c 360 d 364

62. FCNR (B) can not be opened for a SB b Current Account c RD d All of them

63. A written off account will be parked in AUCA only if a Outstanding in the account being more

than Rs. 50000/- b Legal action has been

initiated and/ or some tangible security is available and the realizable value thereof is more than 20% of the outstanding

c Both a & b d All written off accounts will be parked in AUCA

64. Under Rating Model for Infrastructure Projects (RAMIP), PF1-PF6 rating indicates the comfort / safety level as a Strong b Weak c good d Very strong

65. Under CRA model, SB 2 indicates the comfort / safety level as a Highest b High c Adequate d Absolutely safe

66. SBI has opened its first FPAS centre at ----------- a PBB,Hiranandini, Pune b Hyderabad Main branch c MVP Colony, Visakhapatnam d SPBB branch,

Thiruvananthapuram 67. RBI defined Small Account as a savings account in a banking company

wherein i. the aggregate of all credits in a financial year does not exceed_______; ii. the aggregate of all withdrawals and transfers in a month does not exceed ____ & iii. the balance at any point of time does not exceed ________. a Rs 1.50 Lac, Rs 10,000/- and Rs 50,000/- b Rs 1 Lac, Rs 10,000/- and

Rs 50,000/- c Rs 1 Lac, Rs 20,000/- and Rs 50,000/- d Rs 1 Lac, Rs 10,000/- and

Rs 1,00,000/-


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68. Locker cannot be opened in the name of _______ neither as a single nor as a

joint account a Minor b NRI c Blind/ Visually impaired d None of these

69. Which of the following organization celebrated Platinum Jublee in the year 2010 a IDBI b State Bank Staff College c RBI d NABARD

70. Government of India has last year withdrawn from circulation coins of denomination of ----------and below a 25 paise b 10 paise c 50 paise d One rupee

71. In Ag segment a term loan with or with out creation of movable assets is collateral free and margin free up to an amount of Rs.---------------- a 2 lacs b One lac c 50000/- d 75000/-

72. For loans granted to agri-clinics and agribusiness centres, no collateral and no margin required up to an amount of Rs.------------ a 3 lacs b 4 lacs c 5 lacs d 2 lacs

73. Under revised Doctor Plus scheme, the maximum amount of finance that can be extended to Corporates and partnerships at Metro and Urban centres is Rs.-------- a 15 crores b 10 crores c 5 crores d 7 crores

74. Under revised Doctor Plus scheme, the maximum amount of finance that can be extended to individuals at Metro and Urban centres and for Corporates / partnerships/individuals at other centres is Rs.-------- a 2 crores b 3 crores c 5 crores d 4 crores

75. In case of branches linked to SMECCC/RASMECC, the request of the customer for excess drawings depending up on business considerations can be sanctioned by a Either the Home branch Head or

Sanctioning Authority of SMECCC/RASMECC

b Home Branch Head only

c Sanctioning Authority of SMECCC/RASMECC only

d Controller of the Home Branch

76. Which of the following Apex Training institutes of our Bank is celebrating Golden Jubilee celebrations a SBIICM b SBIRD c State Bank Academy d State Bank Staff College


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ANSWERS

1. a 2. c 3. d 4. a 5. b 6. d 7. c 8. d* 9. a 10. b 11. c 12. b 13. d 14. c 15. a 16. a 17. d 18. c 19. b 20. c 21. a 22. c 23. b 24. b 25. a 26. a 27. d 28. c 29. a 30. a 31. b 32. c 33. b 34. a 35. d 36. c 37. b 38. b 39. d 40. d 41. c 42. b 43. d 44. a 45. d 46. c 47. c 48. d 49. a 50. b 51 c 52 b 53 a 54 b 55 b 56 d 57 d$ 58 b 59 c 60 a 61 c 62 d 63 c 64 a# 65 a& 66 d 67 b 68 a 69 c 70 a 71 b 72 c 73 b 74 c 75 a 76 d

Qn: 8 : * SBI Freedom is also withdrawn Qn: 57: $ The facility is also not available to citizens of China, Afghanistan, Iran, Nepal and Bhutan. Qn: 64 : # PF7-PF10-good,PF11-PF13-Satisfactory,PF14-PF15- weak, PF16-Default Qn.65 : & SB1 -Virtually Absolute Safety, SB2 Highest Safety: SB3 Higher Safety, SB4 - High Safety, SB5 Adequately safety, SB6 - Moderate Safety.


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Please choose correct answer from the given alternatives.

Indian Financial System [Compiled by Team SBLC & updated by Shri K.Ramesh Babu, Chief Manager]

1. Which one of the following is not addressed by Structural Adjustment Programme implemented by Govt of India from 1991. a) Trade Policy b) Industrial Policy c) Fiscal Policy d) Direct Tax Policy

2. Which one of the following is not a regulatory body? a) RBI b) SEBI c) ICRISAT d) IRDA

3. Which one of the following is not the Financial Market segment? a) Capital Market b) Money Market c) Forex Market d) Bullion Market

4. Which one of the following is treated as Capital Market Borrowing? a) Debenture b) TDR Bond c) Tax Saving Deposits of the Bank d) NSC/KVP

5. Which one of the following is the regulator for Capital Markets in India? a) RBI b) SEBI c) NSDL d) CDSL

6. Which is the first Mutual Fund organization formed in public sector in India? a) UTI MF b) SBI MF c) CANFIN d) PNBMF

7. NSE is established under the recommendations of __________ committee? a) Bhave Committee b) Rangarajan Committee c) Pherwani Committee d) Ojha Committee

8. NSE Head quarters is at a) Kolkata b) Chennai c) Mumbai d) New Delhi

9. Which one of the following is not the promoter for OTCEI? a) UTI b) IFCI c) LIC d) IDBI

10. Money Market consists of a) Commercial Banks b) Co op banks c) Primary Dealers d) All of the above

11. Minimum size of transaction in case of Money Market is a) Rs 3.00 Cr b) Rs 4.00 Cr c) Rs 1.00 Cr d) Rs 1000 Lakhs.

12. Which committee has recommended that call markets should be restricted to banks? a) Bhave Committee b) Rangarajan Committee c) Vaghul Committee d) Ojha Committee


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13. Which one of the following is not classified as Money Market arm a) Call Money Market b) Notice Money Market c) Term Money Market d) Stock Market

14. What is the maximum period for money lent in Notice Money Market is a) 1-day b) 14-days c) 1-month d) 91 days

15. What is the maximum period for which the funds are lent in Money Market? a) 14-days b) 1-month c) 7-days d) 1-year

16. Which one of the following is not the Money Market instrument? a) Treasury Bill b) Certificate of Deposit c) Commercial Paper d) Debenture Certificate

17. Up to what amount banks can borrow from Money Market? a) 125% of its Capital Funds b) 125% of its Tier l Capital Funds c) 125% of its Tier II Capital Funds d) 100% of its Capital Funds

18. What is the daily limit of borrowing for banks from Money Market? a) 10% of its Capital Funds b) 25% of its Capital Funds c) 50% of its Capital Funds d) 100% of its Capital Funds

19. Money Market deals are to be reported with in 15 minutes over a) NSE b) NDS(Negotiated Dealing System) c) OTCEI d) RTGS

20. Treasury Bills are issued by a) SBI b) RBI c) PSU Banks d) SEBI

21. RBI issues T-Bills for the period(s) of a) 91 Days b) 182 Days c) 364 Days d) All of the above

22. Which one of the following is not eligible for issuing Certificate of Deposit? a) SCBs b) IDBI c) IFCI d) RRBs

23. Certificate of Deposits are shown as a) Tier-1 Capital b) Tier-2 Capital c) Deposits d) Contingent Liabilities

24. CDs are issued for a period of _____ days a) 7 days to 1 year b) 14 days to 1 year c) 365 days d) 182 days

25. Rate of interest payable on CD is determined by a) RBI b) Market Determined c) Govt of India d) Issuing entity

26. Loan cannot be granted on one of the following a) Bank Deposit b) Gold Bar c) Certificate of Deposit d) Demat Shares


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27. Commercial Paper can be issued for a period of a) 7 days to 1 year b) 14 days c) 365 days d) 92 days, 182 days and 365 days

28. Commercial Paper is a type of a) Demand Promissory Note b) Usance Promissory Note c) Term Deposit d) Corporate Bond

29. Minimum amount for which Commercial Paper Can be issued is a) Rs 1 Lakh b) Rs 2 Lakh c) Rs 3 Lakhs d) Rs 5 Lakhs

30. Minimum amount for which Certificate of Deposit Can be issued is a) Rs 1 Lakh b) Rs 2 Lakh c) Rs 3 Lakhs d) Rs 5 Lakhs

31. What will be the lock in period for Commercial Paper and Certificate of Deposit? a) 3 Years b) No lock in period. c) 14 Days d) 1 Year

32. Who is the chief promoter of Clearing Corporation of India (CCIL) a) RBI b) OTCEI c) SBI d) NABARD

33. Which of the following is Indian credit Rating Agency? a) ICRA b) Fitch(India) Ratings c) Duff and Phelps d) All of the above

34. CRISIL is promoted by a) ICICI b) UTI c) a and b d) SBI

35. Which of the following is not an Indian Credit Rating Agency? a) Standard & Poor b) Fitch(India) Ratings c) Duff and Phelps d) CARE

36. Which of the following is the parent organization for Mutual Funds in India? a) NABARD b) AMFI c) SEBI d) SBI Mutual Fund

37. Performance of Mutual Funds will be assessed based on its a) NAV b) Offer Rate c) Market Rate d) Future Rate

38. What is the over all cap on investment overseas by Indian Mutual Funds? a) USD 1 Billion b) USD 2 Billion c) USD 10 Billion d) USD 7 Billion

39. MMMFs can invest in Money Market Instruments up to the maturity period of a) One year b) One month c) 45 days d) Three years

40. Minimum amount of investment in case of MMMF by Individual is a) Rs 50000/- b) Rs 25000/- c) Rs 100000/- d) Rs 10000/-


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41. Funds invested in Mutual Funds are managed by a) Mutual Fund Company b) Funds Manager c) AMC d) ALM Team

42. Merchant Bankers are governed by a) SEBI b) Parent Bank c) NSE d) Lead Manager

43. The process of demand and price discovery through marketing feed back is a) IPO b) Public Issue c) NFO d) Book Building

44. DFHI (Discount and Finance House of India) is a subsidiary of a) IFCI b) SBI c) IDBI d) BSE

45. The process of converting an asset in the form of a debt in to negotiable security is called a) Securitization b) Forfeiting c) SPV d) Tranformation

46. SPV in securitization stands for a) Special Pool Value b) Special Physical Valuation c) Secret Password Verification d) Special Purpose Vehicle

47. The process in which RBI lends to and borrow from the banks is known as a) SPV(Special Purpose Vehicle) b) Buy & Lend Policy. c) LAF(Liquidity Adjustment Facility) d) Market Activity

48. What is the rate at which banks lend their surplus funds to RBI? a) Repo b) Reverse Repo c) Bank rate d) Forward Rate

49. What is the rate at which RBI buys securities from banks? a) Repo b) Reverse Repo c) Bank rate d) Forward Rate

50. Conversion of Depository Receipt in to the under laying share is known as a) Conversion b) Swap c) Fungibility d) Freezing

ANSWERS

1. d 2. c 3. d 4. a 5. b 6. a 7. c 8. c 9. d 10. d

11. a 12. c 13. d 14. b 15. d 16. d 17. a 18. c 19. b 20. b

21. d 22. d 23. c 24. a 25. b 26. c 27. a 28. b 29. d 30. a

31. b 32. c 33. d 34. c 35. a 36. b 37. a 38. d 39. a 40. b

41. c 42. a 43. d 44. b 45. a 46. d 47. c 48. b 49. a 50. c


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BPR & ORGANISATIONAL STRUCTURE (Prepared by Shri G.V.Rao, Manager (Trg)) 1. As per the BPR project, RBOs are expected to function as

A Independent accounting units B Independent functioning but part of Admn Unit for accounting purpose

C Independent accounting unit but without budgetary responsibility

D None of the above.

2. As per BPR project, RBOs A Should have access to CBS and

VVRs to be generated and checked

B Should have access to CBS but no VVRs

C Transactions are routed through Admn Unit

D None of the above

3. Which of the following is not a BPR initiative? A RMPB B Grahak Mitra C RCPC D IBCH

4. Which is Module-17 of BPR project? A CPPC B DAC C LCPC D CAC

5. The main purpose of DAC is A To centralize record storage

system B Easy access to Branches

C To free valuable space for Branches to be used for customer service area.

D All the above

6. Which of the following is true regarding DAC operational area? A It covers all Branches only B It covers Branches as well as CPCs C It covers Branches as well as

CPCs, but loan documents will not be covered.

D None of the above is correct

7. Which of the following is true regarding DAC? A First DAC is opened at

Bhubaneswar B DACs do not deal in soft copies.

C DACs work on a workflow software on SBI Connect.


8. Head of DAC should be reporting to A The Regional Manager where the

DAC is located B To all AGMs of all Regions and

heads of CPCs C DGM (B&O) D BPR Cell at LHO

9. The TAT for retrieval of normal and urgent documents by DAC is A 3 days & 18 hours B 3 days & 5 hours C 3 days & 3 hours D None of the above


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10. The DAC is bifurcated into A Management unit & archival unit B Retrieval unit & archival unit C Collection unit & storage unit D The DAC functions as a single

entity

11. Sales forces conceived in BPR project are A Two types- customer focused and

product focused B Three types- customer focused,

product focused and segment focused

C Only on type-customer focused D None of the above

12. RMPB focuses A P segment business in general B HNIs in particular C Marketing of new P segment

asset products alone D none

13. HNI covered by RMPB id defined by A Deposits/investments> Rs.5 lacs HL>Rs.15 lacs(urban)/Rs.6 lacs

(other places) car loan > Rs.3lacs Annual income>Rs.3.40 lacs and

depsoits/investments > Rs.2 lacs 14. A branch in BPR set up is called

A BPR Branch B SSB C SCB D Branch only

15. Who is a MANAGER(BO) in a BPR Branch? A Accountant B Branch Manager C CRO D RMPB

16. Which of the following matching is correct?

A Super affluent- >50 lacs Affluent 12-50 lacs Mass affluent 2-12 lacs

B Super affluent- >60 lacs Affluent 10-60 lacs Mass affluent 2-10lacs

C Super affluent- >25 lacs Affluent 12-25 lacs Mass affluent 2-12 lacs

D Super affluent- >50 lacs Affluent 10-50 lacs Mass affluent 2-10 lacs

17 Who will be looking after administrative matters in SSB under BPR set up? A Manager (BO) under the overall

supervision of BM B Manager (BO) directly reporting to

CM(Admn) of the RBO

C BM directly D Both Manager(BO) & BM in consultation

18. In SSB, the budgets are the responsibility of A BM,CRO & Manager(BO) B BM alone C BM will be sharing with CRO &

sales team D None of the above combinations

19. The reporting relationship of BM of SBB is with A DGM (B&O) of the A.O. B Regional Manager C Both the above D None of these


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20. The SWOs in SSB will be reporting to A Branch Manager B Cash Officer C Case Manager D Manager(BO)

21. What is the stipulated customer space in SSB as per BPR design? A 7:3 to 15:5 to staff space B 7:2 to staff space C 15:5 to 17:4 to staff space D No stipulated space

22. Which of the following is true regarding BMs cabin in SSB? A It should be located centrally. B At least three walls should be of

glass. C The cabin should have a

minimum space of 150 Sq.ft D None of the above

23. The banking hall of a SSB is to be preferably organized into A Three sections-welcome, service

and sales section B Two sections- welcome and sales

sections C No sections D Only one section-welcome section

and the remaining Branch will perform all other functions.

24. As per BPR policy, Quick Management System (QMS) should be installed at A All BPR branches B BPR Branches with high footfalls. C BPR Branches identified by BPR

Department D No QMS is stipulated.

25. RMPBs can be posted for SSB Branches, where A The number of HNI accounts is

between 200-250 B The number of HNI accounts is

between 150-200 C Minimum 100 HNI accounts D No such stipulation & depends on

Branch potential. 26. The purpose behind establishing IRC is

A To reduce processing costs. B To allot skilled man power for processing

C To ensure faster credit to beneficiarys accounts.

D All the above.

27. The number of IRCs (Inward Remittance Cell) in the country are

A Only two B 14 at all LHOs

C 4 at Delhi, Chennai, Calcutta and Mumabi

D Only one.

28. IRC is meant to deal with

A Any remittance received through SWIFT

B Non-INR remittance received through SWIFT

C Non-INR remittances received from abroad either through SWIFT or any other mechanism.



36 | P a g e

29. IRC does automatic conversion of foreign remittances up to

A USD 5000 or equivalent B USD 20000 or its equivalent

C USD 30000 or its equivalent D USD 10000 or its equivalent

30. Which of the following is true regarding IRC?

A IRC is an IBG outfit. B IRC will be reporting to GMU-K for administrative purpose

C IRC will reporting to GLS(Global link services), IBG for performance purpose.

D All the above

31. The TAT stipulated for IRC to credit funds to customers accounts is

A 6 hours B 2 hours

C 3 hours D 1 day

32. The Manager, CAC is having reporting relationship with

A AGM, FSLO B DGM (B&O)

C Regional Manager of the Region in which the CAC is located

D None of the above

33. Which of the following roles is not stipulated by BPR manual for CAC?

A Mobile messengers B Deputy Manager(transportation)

C Deputy manager (Maintenance) D Mobile Cashiers

34. Trade Finance Central Processing Center deals with

A LC, BG and bills business B Bills business only

C LC & BG business only D Import and export business activity

ANSWERS

1. a 2. A 3. C 4. B 5. C 6. B 7. C 8. C 9. B 10. A

11. A 12. B 13. A 14. B 15. A 16. A 17. A 18. C 19. B 20. D

21. A 22.D 23. A 24. B 25. A 26. C 27. D 28. A 29. A 30. D

31. C 32.B 33. C 34. A

Clues to answers:- 21. The BMs cabin should be located adjacent to the banking hall. It should have at least one glass wall. It should have a space of 100-150 sq.ft 24. As per BPR definition, both super affluent and affluent customers constitute HNI segment.


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Organization and Business

[Compiled by Team SBLC & updated by Shri K.Ramesh Babu, Chief Manager]

1. Grahak Miitra is positioned in________ area of the Branch. a) Customer Area b) Cash Department c) Employee Area d) SWO counter

2. How many components that a Drop Box will contain a) One b) Two c) Three d) Four

3. For which of the following Drop Box is not used a) On Bank Cheques. b) Local other bank cheques. c) Non Local Cheques. d) Credit Card Payments.

4. Team for marketing Small Enterprises and Retail products is known as a) HLST b) MPST c) CPPC d) TFCPC

5. ALM stands for? a) Asset Liability Management b) Asset Life Management c) Asset Liquidity Management d) Accrued Loss Management

6. WBCC stands for? a) West Bengal Circle Credit

Committee b) World Bank Credit Committee

c) Wholesale Banking Credit Committee.

d) Web Banking Circle Committee

7. WBCC will be at ________ a) Corporate Centre b) Zonal Office c) LHO d) CAG Branches

8. In charge of IT at the Corporate Centre is________ a) CGM (IT) b) GM (IT) c) DGM (IT) d) DMD (IT)

9. Which of the following is not a profitability ratio? a) CARR b) ROE c) GRR d) ROA

10. SBI's Corporate Centre is located at ______ a) Kolkata b) Chennai c) Mumbai d) Bangalore

11. Mid Corporate is a unit with annual turn over between _______ a) Rs 100 to Rs 500 Crores b) Rs 50 to Rs 500 Crores c) Rs 5 to Rs 50 Crores d) Rs 10 to Rs 50 Crores

12. Which one of the following is not the category of the branch classified under Ambience Policy? a) Platinum b) Silver c) Copper d) Bronze


38 | P a g e

13. SBI Custodial Services Pvt Ltd is established in collaboration with______ a) Society General, France b) Banca America c) FNS, Australia d) Mc Kensy

14. State Bank FreedoM is the name of a) MBS b) ATM c) RING d) CINB

15. Which is the minimum rate at which the bank has to fianace? a) SBAR b) Base Rate c) Basic Rate d) MTLR

16. Banks customer contact centre is not located in _________ a) Bangalore b) Hyderabad c) Kolkata d) Mumbai

17. Which of the following Associate Bank is recently merged with SBI? a) SBH b) SBBJ c) SBM d) State Bank of Indore

18. What is the name of countrys first state of art Cash Administration Branch established by our Bank? a) Cash Factory b) CAC c) Dhanlaxmi d) Cash Sort

ANSWERS

1. a 2. c 3. d 4. b 5. a 6. c 7. a 8. d 9. a 10. c

11. b 12. c 13. a 14. a 15. b 16. c 17. d 18. a


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Technology (Compiled by Team SBLC, Masulipatnam)

1. SBI installed first ATM at___________ in___________. a) Jamshedpur, 1993 b) Mumbai, 1992 c) Kolkata, 1988 d) Chennai, 1987

2. Clearing of cheques on the basis of electronic image is called_____. a) e-Clearing b) Cheque Truncation c) e-Recon d) None of these

3. DRP & BCP to be prepared in _________ of the year a) 1st April b) First week of June c) 1st March d) First week of January

4. Software used to for retrieval of signatures of customers and officials in CBS. a) Doscis b) Cispro c) Signtrieve d) Signscan

5. A plastic card implanted with a computer chip is called________ a) ATM Card b) Smart Card c) Debit Card d) Memory Card

6. Headquarters of SWIFT is located at_________ a) Meerut b) Hongkong c) Geneva d) Brussels (La Hulpe)

7. Daily limit of transactions under C2C in ATM is_________ a) Rs40000/- b) Rs50000/- c) Rs100000/- d) Rs10000/-

8. Finacle software is developed by _________ a) Infosys b) Satyam Computers c) Wipro d) Emphasys

9. State Bank Freedom is____________ a) Home Loan Product b) Personal Loan Product c) Mobile Banking Service d) Debit Card

10. Confidentiality of sensitive information maintained through ________ technology which involves converting the data into ci

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