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This program and materials were in part funded and performed under contract number...

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This program and materials were in part funded and performed under contract number HHSM-500-2012-00022C, entitled “Hospital Engagement Contractor for Partnership for Patients Initiative. Taking an active role in your health care.

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Page 1: This program and materials were in part funded and performed under contract number HHSM-500-2012-00022C, entitled “Hospital Engagement Contractor for Partnership.

This program and materials were in part funded and performed under contract number

HHSM-500-2012-00022C, entitled “Hospital Engagement Contractor for Partnership for Patients Initiative.

Taking an active role in your health care.

Page 2: This program and materials were in part funded and performed under contract number HHSM-500-2012-00022C, entitled “Hospital Engagement Contractor for Partnership.

Engage for Health

What is engagement?•Listen•Understand•Ask questions

Why is engagement important?•Better health and satisfaction

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Page 3: This program and materials were in part funded and performed under contract number HHSM-500-2012-00022C, entitled “Hospital Engagement Contractor for Partnership.

Engage for Health

Tips to stay engaged:•Take a friend or family member with you•Write things down•Repeat back what you’ve heard•Ask questions

Page 4: This program and materials were in part funded and performed under contract number HHSM-500-2012-00022C, entitled “Hospital Engagement Contractor for Partnership.

“The single biggest problem in communication is the illusion that it has occurred.”

—George Bernard Shaw

Engage for Health

Page 5: This program and materials were in part funded and performed under contract number HHSM-500-2012-00022C, entitled “Hospital Engagement Contractor for Partnership.

Engage for Health

Questions are the Answers: http://www.ahrq.gov/patients-consumers/patient-involvement/ask-your-doctor/videos/waitroom/index.html

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http://www.ahrq.gov/patients-consumers/patient-involvement/ask-your-doctor/videos/waitroom/index.html

http://www.ahrq.gov/patients-consumers/patient-involvement/ask-your-doctor/videos/waitroom/index.html

http://www.ahrq.gov/patients-consumers/patient-involvement/ask-your-doctor/videos/waitroom/index.html

Page 6: This program and materials were in part funded and performed under contract number HHSM-500-2012-00022C, entitled “Hospital Engagement Contractor for Partnership.

Engage for Health

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3 Types of Questions:•What is this test for?•What are my choices?

•Why do I need this treatment?•Why do I need to decrease my salt? •How often do I need to take the medication?•How do you spell the name of that drug?

Page 7: This program and materials were in part funded and performed under contract number HHSM-500-2012-00022C, entitled “Hospital Engagement Contractor for Partnership.

What Did You Hear?

Engage for Health

Page 8: This program and materials were in part funded and performed under contract number HHSM-500-2012-00022C, entitled “Hospital Engagement Contractor for Partnership.

Engage for Health

This program and materials were in part funded and performed under contract number

HHSM-500-2012-00022C, entitled “Hospital Engagement Contractor for Partnership for Patients Initiative.

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