Tiimz Mobile workforce management by Sirma Mobile

Innovation for life… http://tiimz.com

FIELD TEAM MANAGEMENTTiimz.com

http://www.tiimz.com/


Service is provided in Bulgaria by VIVACOMunder brand VIVATEAM

http://vivateam.vivacom.bg

http://sirmamobile.com

http://vivateam.vivacom.bg/

http://sirmamobile.com/



Businesses needs

Need to MONITOR field workforce PERFORMANCE

Need to know more about employee's WORKING HOURS UTILIZATION

Need to gain control over corporate MOBILE PHONE USAGE AND COSTS

Need to DISPATCH TEAMS JOBS on the field.


Business benefits

UTILIZE - Keep workers in the FIELD, where they belong.

DISPATCH - SEND ORDERS to your teams’ mobile phones and get reports

TRACK - SEE WHERE WORKERS ARE NOW, where they've been, even how much time they spent on the road.

Gain control over corporate MOBILE PHONE USAGE AND COSTS.

COMMUNICATE - Scheduled and emergency TEAM CONFERENCING.

Electronic timecards – give your people tool to SUBMIT WORKING HOURSAND BREAKS. Connect to payroll system.


Tiimz Workforce Solution

Corporate tool for tracking corporate taskforce on a map using regular phone

• People

• Field agents

• Cars

• Trucks

A system allowing to put control and restrictions on

• Calls

• SMS

Control individuals, teams, units or whole company

Interface

• Web interface

• Mobile phone

Tiimz is a platform combining the best features from different employee tracking technologies available under one roof and simple easy to use lightweight platform in the cloud.


Tiimz Workforce Solution

In addition with Tiimz operation managers can

Dispatch teams and tasks;

Receive instant formalized feedback and reports about work done;

Track employee working time;

Get notifications when important unit of your business is not operational or is not on time.

With Tiimz Managers can analyze and take meaningful decisions about:

Is taskforce well utilized on the field

How to improve allocation efficiency

What travel costs can be cut

What phone usage costs can be cut


MODULESTiimz.com


www.tiimz.com

ModuleTracking and

Location

ModuleTask

assignment, dispatching and control

ModuleWorkflow modeler

Module

Module Call control

Emergency team

conferencing

Administrative module

(obligatory)

Modules

Modules are available in single mode or in combination.

New modules and connectors can be deployed easily.


Module: Tracking and Location

"It allows me to see where all of my guys are

at all times"

Powerful rules engine allows modeling all business requirements for cost and misuse control.

Cost and usage control.

Tracking and Localization of company employees and activities

Track employees

Track group of employees

Track whole company

Fleet and inventory tracking

Types of tracking and localization

Manual localization on demand

Scheduled tracking feature creates history of employee known locations on map in time.

Benefits and Reports

Tracking of company employees

View route of employee or vehicle during a working day

Localizations history can be reviewed later in report section

Export positioning address and coordinates at any time.


Module: Call control

Define allowed and disallowed dialing cases for calls and SMS.

Powerful rules engine allows modeling all business requirements for cost and misuse control.

Contact controlDefine black- and whitelists

for dialing cases with help of

ranked human readable rules

Time controlDefine time slots for

restrictions (working, non

working hours), days of week

Usage controlDefine usage limits for

number of minutes or SMS

APP Control*Allow or disallow certain

application in mobile phones

remotely

Web filter *Put filters for web content on

mobile phones

* Features planned for next release


Module: Administration

Acces to main features, reporting and administration is don through a lightweight web based interface. Platform is in the cloud

Co-branding with service provider is available

Employee database can be uploaded or automatically populated by external source (like Payroll or Telco provisioning system)

Settings can be applied one by one, to a group, or everybody.


Reporting

Reporting in TiimzPredefine reporting – lists of information for positioning, usage and controlManual reports – user can pick up from different options to view dataSchedule reporting – user can make predefine reports by his own options and receive ready reports by email

ExportExport data to CSV and Excel – list of employees, phone numbers, phonebook contactsExporting results from reports, predefine and manual one


Workflow modeling engine

Call center receives

notification

Dispatch team to location

Assign tasks to team

Get report from team

(camera shot and checklist)

Job done

(acceptance document)

Custom workflow in utility company modeled with Tiimz.com

Companies are not equal, so are processes inside company.

Powerful Tiimz workflow engine allows modeling company specific business scenarios and requirements for:

•Task assignment workflow

• Reporting workflow

• Cost and misuse rule set


Connectors for other core corporate IT systems

Through customizable connectors system can be interconnected with 3rd party company IT systems in both directions.

ТIIMZ

CORE

CRM/Service delivery systems

ERP

Website

Extranet

Intranet portal

Accounting

Payroll

CRM/Service delivery systemsProvision and populate employee data automatically from systems where this data already exists

ERPTrack vehicles and other assets

Web/Intranet/ExtranetDisplay position of mobile agents on map on the web

AccountingCreate invoices for deliveries,

generate trip details and costs

PayrollCalculate working hours, timesheets, overtime and payments.


Tiimz unique benefits

For end user

No Hardware, no CAPEX, just software

No additional tracking device, uses existing phones and SIM cards

No hardware installation, no specialized mounting

Existing employee phone is ok (99% phones on the market now)

Works indoor/underground

For Service provider

Expands the existing market with a new segment - low cost, no setup, no maintenance and less accuracy fleet management solution

Self service and self provisioning service -takes 5 mins.

Cloud service

Technology

SIM based solution Small SIM toolkit applet (10k)Positioning based on multiple cellIDDifferent type of reportsProvisioning through SIRMA proprietary OTA platform

Android based solutionSmartphone solution is available for customer with higher performance and interface expectations.

Network based solution Directly connects to MNO network facilitiesNo intervention on SIM is needed.Provisioning through core provisioning servers


CONTACT US FOR DEMOhttp://sirmamobile.com



Date post:	02-Jul-2015
Category:	Technology
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