Understanding the next wave of mobile and travel
WebinarOctober 6, 2016
Mobility in travel: trends and industry insights
Your hosts
Sean O’NeillEditor in Chief & ModeratorTnooz
Gene QuinnCEO & ProducerTnooz
Martin CowenEditor & ReporterTnooz
Poll no. 1Where are you located?
Poll no. 2What travel business segment do you
represent?
5©2016 Sabre GLBL Inc. All rights reserved.
Mobility In Travel: Trends And Industry InsightsUnderstanding the next wave of mobile and travelAkshaya Murali, Head of Product for Mobile Shopping, ExpediaMark McSpadden, Director of Sabre Labs
WHNL���
SVNV� �SVNV�\ZHNL
[OL�SVNV�OHZ�ILLU�YLK\JLK�[V�P[Z�LZZLU[PHSZ�[V�NP]L�P[�H�TVYL�JVU[LTWVYHY`�MLLS��[OL�JSLHU��[^V�KPTLUZPVUHS�SVNV�JHU�IL�HWWSPLK�VU[V�H�ZVSPK�`LSSV^�VY�^OP[L�IHJRNYV\UK��>OLU�P[�ZP[Z�V]LY�HU�PTHNL���H�ÅH[�^OP[L�SVNV�PZ�\ZLK�ZV�[OH[�P[�JVTWSPTLU[Z�[OL�VM�H\[OLU[PJP[`�VM��[OH[�PTHNL�
6©2016 Sabre GLBL Inc. All rights reserved.
Agenda
Introductions1
Mobile Trends2
Testing Travel on Mobile3
Recap
4
5
Q&A6
The Future
Sean O’Neill
Mark McSpadden
Akshaya Murali
Sean O’Neill
Mark McSpadden
7©2016 Sabre GLBL Inc. All rights reserved. 7
Mobile TrendsMark McSpaddenDirector of Sabre Labs
8©2016 Sabre GLBL Inc. All rights reserved.
9©2016 Sabre GLBL Inc. All rights reserved.
Email opens by device in 2015
10©2016 Sabre GLBL Inc. All rights reserved.
Poll no. 3Are you using wearables?
12©2016 Sabre GLBL Inc. All rights reserved.
13©2016 Sabre GLBL Inc. All rights reserved.
14©2016 Sabre GLBL Inc. All rights reserved.
15©2016 Sabre GLBL Inc. All rights reserved.Photo by: iMore
16©2016 Sabre GLBL Inc. All rights reserved.
WHNL���
SVNV� �SVNV�\ZHNL
[OL�SVNV�OHZ�ILLU�YLK\JLK�[V�P[Z�LZZLU[PHSZ�[V�NP]L�P[�H�TVYL�JVU[LTWVYHY`�MLLS��[OL�JSLHU��[^V�KPTLUZPVUHS�SVNV�JHU�IL�HWWSPLK�VU[V�H�ZVSPK�`LSSV^�VY�^OP[L�IHJRNYV\UK��>OLU�P[�ZP[Z�V]LY�HU�PTHNL���H�ÅH[�^OP[L�SVNV�PZ�\ZLK�ZV�[OH[�P[�JVTWSPTLU[Z�[OL�VM�H\[OLU[PJP[`�VM��[OH[�PTHNL�
Testing Travel on Mobile
Akshaya MuraliHead of Product for Mobile Shopping
Expedia’s landscape
Where are users booking?
Poll no. 4How many travel apps do you have on your phone?
Expedia Core App Features
Expedia Core App Features (Continued)
The Travel Journey
Thinking Globally
Mobile Payments
Remembering Users
Test & Learn
Testing on Mobile
29©2016 Sabre GLBL Inc. All rights reserved. 29
The FutureMark McSpaddenDirector of Sabre Labs
30©2016 Sabre GLBL Inc. All rights reserved.
31©2016 Sabre GLBL Inc. All rights reserved.
Poll no. 5Would you ever share your biometrics
information for a better travel experience?
33©2016 Sabre GLBL Inc. All rights reserved.
34©2016 Sabre GLBL Inc. All rights reserved.
Messaging Apps – Global Monthly Active Users (in Millions)
Source: Statista
35©2016 Sabre GLBL Inc. All rights reserved.
Facebook Messenger
36©2016 Sabre GLBL Inc. All rights reserved.
Mobile In Travel: Trends And Industry InsightsThe End-To-End Impacthttps://www.tnooz.com/article/sabre-mobile-in-travel-end-to-end-impact-report/
WHNL���
SVNV� �SVNV�\ZHNL
[OL�SVNV�OHZ�ILLU�YLK\JLK�[V�P[Z�LZZLU[PHSZ�[V�NP]L�P[�H�TVYL�JVU[LTWVYHY`�MLLS��[OL�JSLHU��[^V�KPTLUZPVUHS�SVNV�JHU�IL�HWWSPLK�VU[V�H�ZVSPK�`LSSV^�VY�^OP[L�IHJRNYV\UK��>OLU�P[�ZP[Z�V]LY�HU�PTHNL���H�ÅH[�^OP[L�SVNV�PZ�\ZLK�ZV�[OH[�P[�JVTWSPTLU[Z�[OL�VM�H\[OLU[PJP[`�VM��[OH[�PTHNL�
Q & A