Tom StukerPresidentStuker and Associates

20 Ways To Immediately Improve Results In Sales & BDC

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20 Ways To Immediately Improve Results in Sales & BDC

1. Opportunities – Maximizing » The 4-Points Of Contact2. More Outbound » Calls Per Hour3. Manage Travel Rate-Show Ratio » Sales – Conversion4. Maximizing The Lost Sale / Referrals5. Motivating The Customer To Action – Urgency6. Leaving Better Messages Customers Will Respond To7. Setting Appointments For The Manager On Duty8. Switchboard Operator / Sales Secretary

20 Ways To Immediately Improve Results in Sales & BDC

9. All Inbound Calls To The BDC?10.Increasing Attempts To Contact On First Day

Leads!11.Using The BDC To Feed Top Sales People To 30+

Units12.Asking For And Getting Referrals In The Phone

Up13.Manager T.O. On The Phone Up – The 15 Minutes

Window14.Make Sure Your BDC Manager Is More Retail Than

Detail15.Utilizing BDC To Develop New Sales People In

Their 1st Week

20 Ways To Immediately Improve Results in Sales & BDC

Turning Your CRM Into An ATM!16. Establish a Proactive Culture!

17. The 1-2-3 Sheets Referrals Before Delivery18. 3-Day Follow-Up Call19. Selling 20 Units Per Month On 10 Quality Calls Per Day20. Attend & Participate in an Internet Sales 20 Group