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TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT...

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TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, Association for Talent Development
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Page 1: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

TOPTRENDSINLEADERSHIPDEVELOPMENTSEPTEMBER26,2017

GCATDGreater Cincinnati Chapter, Association for Talent Development

Page 2: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Webelieveincreatingmeaningfulworkplaceswhereeveryonecanachievetheirfullestpotential.

LEADERSHIPDEVELOPMENT• Custom Leadership Development Programs• Workshops and Facilitation• Competencies Development• Leadership Development Strategy

TEAMEFFECTIVENESS• Custom Team Programs—Retreats, Training,

Assessments• Team Development• New Leader Assimilation

COACHING• Individual Coaching• Team/Group Coaching• Coaching Skills Training• Outsourced Coaching Partner

Page 3: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Today’sFacilitators

KristaSkidmore,Esq.,SPHR,SHRM-SCPPartner and Co-Founder, FlashPoint

Page 4: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

WhatWeWillCover

Toptrendsinfluencingleadershipdevelopmentpractices1

2

3

Recommendationstoimproveleadershipdevelopmentprogramsbasedonthetrends

Toolsthatwillhelpshapeleadershipdevelopmentagendasin2018andbeyond

Page 5: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

5TRENDS

Page 6: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Leadership skills must take center stage in the newly

designed organization

TREND#1

Source: FlashPoint, 2017

Page 7: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Trend#1Leadershipskillsmusttakecenterstageinthenewlydesignedorganization

Source: Mercer Global Talent Trends Study 2017

93%ofcompaniesareplanninganorganizationalredesigninthenext2years

Page 8: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Trend#1Leadershipskillsmusttakecenterstageinthenewlydesignedorganization

Move to flatter

structures

Broader spans of control

More decentralized

authority

Source: Mercer Global Talent Trends Study 2017

Page 9: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Calling:A different brand of leader

TREND#2

Source: FlashPoint, 2017

Page 10: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Trend#2Calling:Adifferentbrandofleader

MANAGER

PEERS PEERS

DIRECTREPORTS

Volatility

Complexity

Uncertainty

Ambiguity

Source: Visual Created by FlashPoint, 2017; Term VUCA derives from US Army War College

Page 11: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Trend#2Calling:Adifferentbrandofleader

Capabilitiesthatarerelevantnowandinthecomingyears:

Source: 2017 Deloitte Global Human Capital Trends: Rewriting the rules for the digital age, Deloitte University Press, 2017; Harvard Business Publishing, 2016, The State of Leadership Development; 20:20 Vision: Future Trends in Leadership and Management, Tom May and David Parday, 2014; High-Impact Leadership: The New Leadership Maturity Model, Bersin by Deloitte, 2016

Leader’s Personal Focus Leader’s Team Focus Leader’s Business Focus

• Beflexibleandagile• Thinkstrategicallyandpromoteclarity

• Maintainhighintegrity• Inspireavisionandprovidedirection

• Buildandalignteamsforcompetitiveadvantage

• Driveresultsthroughandwithpeople

• Keeppeopleconnectedandengaged

• Persuade,influence,andpartnerwithothers

• Driveinnovationandcontinuousimprovement

• Promoterisktolerance• Showcommercialacumenandbusinessjudgment

• Managecomplexityandambiguity

Page 12: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Source: FlashPoint, 2017

Trend#2Calling:Adifferentbrandofleader

Page 13: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Talent scarcity remains a top concern for executives

TREND#3

Source: FlashPoint, 2017

Page 14: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Trend#3Talentscarcityremainsatopconcernforexecutives

Source: Mercer Global Talent Trends Study, 2017; 2017 Deloitte Global Human Capital Trends: Rewriting the rules for the digital age, Deloitte University Press, 2017

CEOstodayperceiveleadershipskillsasthenumberoneskillgap

#1 But,whilethegapisrealandknown,mostCEOsandexecutiveteamshaveyettotrulyprioritizeinvestmentsinleadershipdevelopment

Page 15: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Trend#3Talentscarcityremainsatopconcernforexecutives

Source: Harvard Business Publishing, The State of Leadership Development, 2016

BusinessleadersraterelevanceofleadershipdevelopmentprogramsmuchlowerthanL&Dpractitioners

20% 30% 40% 50% 60% 70% 80%10% 90%0% 100%

19% of business leaders view L&D programs as relevant

40% of L&D practioners view L&D programs as relevant

Page 16: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

TREND#4

Millennials are the people leaders of today and we

aren’t developing them fast enough

Source: FlashPoint, 2017

Page 17: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Trend#4Millennialsarethepeopleleadersoftodayandwearen’tdevelopingthemfastenough

of Millennials are in leadership positions now and say they are getting little to no development

44%of Millennials report their leadership skills are not being fully developed

63%

of Millennials say their company isn’t developing them generally, let alone for leadership roles

50%

Source: Gen Z and Millennials Collide at Work, Future Workplace and Randstand, September 2016

Page 18: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Trend#4Millennialsarethepeopleleadersoftodayandwearen’tdevelopingthemfastenough

Source: 2017 Deloitte Global Human Capital Trends: Rewriting the rules for the digital age

54%ofcompanies,upfrom33%lastyear,reporttheyhaveexcellentor

adequateprogramsforMillennials

Despite this improvement

ofMillennialsstillfeelleftoutandsaytheirorganizationisnottakingadvantageoftheirskills

28%

Page 19: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Innovate your program design and delivery

methods

TREND#5

Source: FlashPoint, 2017

Page 20: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Trend#5Innovateyourprogramdesignanddeliverymethods

Reinforcement to sustain a leader’s learning isn’t a nice to have, it’s a must have• Leaders must understand why achieving the desired

behavior change is important to them• Leaders must know how to master their knowledge

and skills• Leaders must practice what to apply and when to

apply it

Source: FlashPoint, 2017

Page 21: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Trend#5Innovateyourprogramdesignanddeliverymethods

Development gets more personal • Balance traditional classroom or e-learning models with

other on-demand resources • Provide a good mix of group and individual components

in your program• Bring some choice to your programs, so leaders can

select activities that work best with their learning style, pace, interests, and goals

Source: FlashPoint, 2017

Page 22: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Trend#5Innovateyourprogramdesignanddeliverymethods

Experiential programs and components are on the rise• Leverage more than just the formal methods of

development in your portfolio of leadership options• Provide opportunities both inside and outside of

your organization• Utilize multi-disciplinary and cross-functional

solutions to encourage cohorts to learn from one another

Source:2016 State of the Industry, ATD

Page 23: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Trend#5Innovateyourprogramdesignanddeliverymethods

Mentoring and coaching are just right, right now

Source: Training Budget Benchmarks and Optimizations for 2017, Brandon hall Research Group, December 2016; The 2016 Deloitte Millennial Survey, 2016

Millennialsintendingtostaymorethanfiveyearsare2X aslikelytohaveamentorthanthosenotintendingtostay.

Page 24: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Trend#5Innovateyourprogramdesignanddeliverymethods

Mentoring and coaching are just right, right now• Coaching is more future-oriented, focused, and suited for

all leadership levels. • Coaching is used most commonly to:

o Identify gaps and blind spotso Build self-awarenesso Increase confidence and resilienceo Strengthen critical leadership skillso Strengthen relationshipso Retain top talent

The Conference Board, Global Executive Coaching Survey, 2016

Page 25: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Trend#5Innovateyourprogramdesignanddeliverymethods

Harvard Business Publishing, 2016, The State of Leadership Development

Measurement is still a problem, along with not communicating outcomes• Participant user satisfaction• Pipeline of future leaders• Retention of high-potential leaders• Behavior change

Page 26: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

5RECOMMENDATIONS

Page 27: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

No matter your jumping off point,

JUMP!

RECOMMENDATION#1

Source: FlashPoint, 2017

Page 28: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

FoundationalLeadership

IntegratedLeadership

ScalableLeadership

SystemicLeadership

Source: High-Impact Leadership: The New Leadership Maturity Model, Bersin by Deloitte, 2016

Recommendation#1Nomatteryourjumpingoffpoint,JUMP!

By determining your current state of leadership development maturity, you can set annual targets that will ensure you keep getting better and better!

Page 29: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

FoundationalLeadership

IntegratedLeadership

ScalableLeadership

SystemicLeadership

17%

58%

18%

7%

Source: High-Impact Leadership: The New Leadership Maturity Model, Bersin by Deloitte, 2016

Recommendation#1Nomatteryourjumpingoffpoint,JUMP!

Page 30: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Source: High-Impact Leadership: The New Leadership Maturity Model, Bersin by Deloitte, 2016

Recommendation#1Nomatteryourjumpingoffpoint,JUMP!

Page 31: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Source: High-Impact Leadership: The New Leadership Maturity Model, Bersin by Deloitte, 2016

Recommendation#1Nomatteryourjumpingoffpoint,JUMP!

High maturity organizations are more likely to be excellent at business outcomes:

2Xmorelikelytomeetorexceedfinancialtargets

3Xmorelikelytoinnovate

4Xmorelikelyimproveprocesstomaximize

efficiency

5Xmorelikelytoanticipatechangeandrespond

effectivelyandefficiently

+37%higherrevenueper

employee

+9%highergrossprofitmargin

Page 32: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Develop leaders forin-place and next-place

roles

RECOMMENDATION#2

Source: FlashPoint, 2017

Page 33: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Recommendation#2Developleadersforin-placeandnext-placeroles

Source: FlashPoint, 2017

Wheredowemakeinvestmentsandwhatproportionshouldgotodevelopingpeopleintheirroleversuspreparingthemforfuturepromotions?

Page 34: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Recommendation#2Developleadersforin-placeandnext-placeroles

Is“readynow”preventingusfrompromoting“ready-and-able”leaders?

Source: Society for Human Resource Management: Developing the Next Generation of Leaders: Trends and Truths About the Future of Leadership Development, Ian Ziskin, President, EXec EXcel Group, LLC, 20163).

•Noteveryleaderisgoingtobecompletelyreadyforanewrole• Beinginthenewroleispartoftheleader’sjourney

Page 35: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Create an environment that supports and sustains

individual behavior change

RECOMMENDATION#3

Source: FlashPoint, 2017

Page 36: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Recommendation#3Createanenvironmentthatsupportsandsustainsindividualbehaviorchange

Theproblemmaynotbetheprogramsyouoffer,butthesystemandcontextoftheorganizationinwhichtheyareleading.

Ifthesystemdoesnotchange,itwillnotsupportandsustainindividualbehaviorchange.

Source: HBR, Why Leadership Training Fails—and What to Do About It, 2016

Page 37: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Recommendation#3Createanenvironmentthatsupportsandsustainsindividualbehaviorchange

Ways to enhance leadership effectiveness, that are not development focused: • Cleardirectiononstrategy• Cohesivenesswithinseniorleadershipteams• Honestconversationsaboutproblems• Strongorganizationdesign• Leadershiptimeandattentionontalentissues• Obstaclestoeffectivenessopendiscussed

Source: HBR, Why Leadership Training Fails—and What to Do About It, 2016

Page 38: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

L&D practitioners must be role models of the new

brand of leader

RECOMMENDATION#4

Source: FlashPoint, 2017

Page 39: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Recommendation#4L&Dpractitionersmustberolemodelsofthenewbrandofleader

• InvestinL&D’sleadershipdevelopment

• EncourageL&Dpractitionerstochangeandevolve

• Allowrisk-taking,agility

Page 40: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

RECOMMENDATION#5

Deepen business partnerships

RECOMMENDATION#5

Source: FlashPoint, 2017

Page 41: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Recommendation#5Deepenbusinesspartnerships

Source: FlashPoint, 2017

You’ll know the partnerships are cemented when you:• Knowthereal-timeunderstandingofchallengesleadersface

• Recognizewhat’srelevanttothemrightnow,adaptyourofferingstomatch

• Understandtheytypesofdevelopmenttheybelievewilldrivebetteroutcomes

Page 42: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Recommendation#5Deepeningbusinesspartnerships

Source: FlashPoint, 2017

Programmatic,eventbasedthinking Strategy-driven,measuredprinciples

Sporadic,budget-cycledrivenmindset

Trainingonhottopicsorburningissueswithgroupsofleadersand/orteams

Sustained,long-terminvestment

Holistic,competency-basedfocusonalllevels

Stagnantandoutdatedprograms Innovativeandrelevantprogramsbuiltwiththebusiness

By increasing our influence with the business, we can shift our mindset about leadership development from:

Page 43: TOP TRENDS IN LEADERSHIP DEVELOPMENT - GCATD · 2017-09-26 · TOP TRENDS IN LEADERSHIP DEVELOPMENT SEPTEMBER 26, 2017 GCATD Greater Cincinnati Chapter, ... FlashPoint. What We Will

Register at flashpointleadership.com/eventsDon’tmisstheopportunitytosignupforleadershipworkshops,webinars,andfreeresourcesatFlashPointLeadership.com

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Krista [email protected]


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