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Topics of Discussions CLMVT Forum 2016 Day 1 16 June 2016 (14.00 17.00) Roundtable Discussion : Unlocking CLMVT : Creating a Single, Seamless Region Room 1: Cross Border Trade and Investment for Seamless CLMVT Session 1 : Stepping up Intra-CLMVT and Border Trade : What should be done to reach our potentials on trade ? Lead Discussants : H.E. Mr. Pan Sorasak, Minister of Commerce, Cambodia H.E. Mr. Somchiht Inthamith", Deputy Minister of Industry and Commerce, Lao PDR H.E. Mr. U Kyaw Win, Minister of Planning and Finance, Myanmar H.E. Mr. Nguyen Cam Tu, Deputy Minister of Industry and Trade, Vietnam H.E. Mrs. Apiradi Tantraporn, Minister of Commerce, Thailand Dr. Tan Monivann, Vice President, Mong Reththy Group, Cambodia Ms. Boonheuang Litdang, Vice President, Dao-Heuang Group, Lao PDR Mr. Doan Duy Khuong, Vice President, Vietnam Chamber of Commerce and Industry, Vietnam Mr. Chanitr Charnchainarong, Senior Executive Vice President, Business Development, Central Group and Chairman of Thailand-Cambodia Business Council Moderator: Dr. Duenden Nikomborirak, Research Director, Thailand Development Research Institute (TDRI) At the end of 2015 when the AEC became effective, there were high hopes that our region would catapult into a common platform for trade and production in Asia. While it is true that tariffs have come down to zero on most items, yet challenges such as non-tariff measures, customs procedures and insufficient trade facilitation efforts still remain in realizing the full potentials of our intra-CLMVT trade. So what do the CLMVT countries have to do in order to increase trade between each other and among themselves in the region ? Possible Points for Discussion What do the private sector see as key challenges in CLMVT intra- and border trade ? Are they government measures (eg., non-tariff or customs measures or customs procedures) or other barriers such as lack of proper eco-system for trade flows, insufficient information about each other’s markets, not enough incentives or support from the government ?
Transcript
Page 1: Topics of Discussions CLMVT Forum 2016 Roundtable ...clmvt.bravehost.com/Topics of Discussions.pdf · Topics of Discussions CLMVT Forum 2016 Day 1 – 16 June 2016 (14.00 – 17.00)

Topics of Discussions

CLMVT Forum 2016

Day 1 – 16 June 2016 (14.00 – 17.00)

Roundtable Discussion : Unlocking CLMVT : Creating a

Single, Seamless Region

Room 1: Cross Border Trade and Investment for Seamless CLMVT

Session 1 : Stepping up Intra-CLMVT and Border Trade : What should be done

to reach our potentials on trade ?

Lead Discussants :

H.E. Mr. Pan Sorasak, Minister of Commerce, Cambodia

H.E. Mr. Somchiht Inthamith", Deputy Minister of Industry and Commerce, Lao PDR

H.E. Mr. U Kyaw Win, Minister of Planning and Finance, Myanmar

H.E. Mr. Nguyen Cam Tu, Deputy Minister of Industry and Trade, Vietnam

H.E. Mrs. Apiradi Tantraporn, Minister of Commerce, Thailand

Dr. Tan Monivann, Vice President, Mong Reththy Group, Cambodia

Ms. Boonheuang Litdang, Vice President, Dao-Heuang Group, Lao PDR

Mr. Doan Duy Khuong, Vice President, Vietnam Chamber of Commerce and Industry,

Vietnam

Mr. Chanitr Charnchainarong, Senior Executive Vice President, Business Development,

Central Group and Chairman of Thailand-Cambodia Business Council

Moderator: Dr. Duenden Nikomborirak, Research Director, Thailand Development Research

Institute (TDRI)

At the end of 2015 when the AEC became effective, there were high hopes that our region

would catapult into a common platform for trade and production in Asia. While it is true that

tariffs have come down to zero on most items, yet challenges such as non-tariff measures,

customs procedures and insufficient trade facilitation efforts still remain in realizing the full

potentials of our intra-CLMVT trade. So what do the CLMVT countries have to do in order to

increase trade between each other and among themselves in the region ?

Possible Points for Discussion

What do the private sector see as key challenges in CLMVT intra- and border trade ? Are

they government measures (eg., non-tariff or customs measures or customs procedures)

or other barriers such as lack of proper eco-system for trade flows, insufficient

information about each other’s markets, not enough incentives or support from the

government ?

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In your view, how should those challenges be addressed ? Is trade facilitation at the

border one of the measures that could help?

What are the most promising areas (sectors or issues) that the CLMVT countries can do

together in order to enhance their common competitiveness ? Is “connectivity” ripe for

further collaboration? What do you see as our common potentials in trade ?

CLMVT Secretariat / Trade Policy and Strategy Office, MOC

10 June 2016

CLMVT Forum 2016

Day 1 – 16 June 2016 (14.00 – 17.00)

Roundtable Discussion : Unlocking CLMVT : Creating a

Single, Seamless Region

Room 1: Cross Border Trade and Investment for Seamless CLMVT

Session 2 : CLMVT opportunities in investment : Enhancing our strengths and

joining the global value chain

Lead Discussants :

H.E. Mr. Cham Prasidh, Senior Minister and Minister of Industry and Handicrafts,

Cambodia

H.E. Mr. Sok Chenda Sophea, Minister attached to the Prime Minister and Secretary

General, The Council of the Development of Cambodia (Investment)

H.E. Dr. Kikeo Chanthaboury, Vice Minister of Planning and Investment, Lao PDR

H.E. Mr. Khin Maung Cho, Minister of Industry, Myanmar

H.E. Mrs. Atchaka Sibunruang, Minister of Industry

Dr. Od Phongsavanh, Founder, Phongsavanh Group, Lao PDR

Mr. Than Aung Kyaw, Deputy Director General, Directorate of Investment and Company

Administration, Myanmar

Mr. Vichate Tantiwanich, Senior Vice President, Corporate Affair, Thai Beverage PCL

Mr. Bunn Kasemsup, Managing Director , SCG Trading Co., Ltd, Thailand

Moderator: Dr. Duenden Nikomborirak, Research Director, Thailand Development Research

Institute (TDRI)

Investment is certainly crucial to all CLMVT countries’ development. Recognising potentials

of CLMVT countries in being a hub for many industries (eg., agriculture, food, textiles,

garments, footwears, electronics, electrical, automobiles, etc.), it is not surprising that CLMVT

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attracts a lot of attention from investors from outside the region. The inward investment has

enabled the CLMVT countries to be parts of the global value chain (GVC) that continues to

expand horizontally and vertically at a fast pace.

At the same time, there is a recent trend that intra-regional investment is on the rise. This

offers another opportunity for the private sector of the CLMVT countries, both large ones and

SMEs, to forge ahead their closer trade and investment ties.

Possible Points for Discussion

How can we further harness our links in the global value chain? Could (coordinated)

investment incentives be an instrument to support future regional specialisation?

What do you see as the untapped opportunities in investment in CLMVT? Are

thereany obstacles that should be addressed regarding investment barriers?

How could intra-regional investment be encouraged, that would make it mutually

beneficial for the host and investing countries? How can the SMEs businesses be

supported to invest more ?

CLMVT Secretariat / Trade Policy and Strategy Office, MOC

10 June 2016

CLMVT Forum 2016

Day 2 – 17 June 2016 (10.45 – 12.30)

Roundtable Discussion: Quality CLMVT : Creating a

Vibrant Business Environment and Good Living

“Startups in CLMVT”

In the last few years, number of startups in Southeast Asia has surged. While their disruptive

innovations provide business support services and capacity building for SMEs in general, some

ASEAN Startups have expanded markets internationally. Startup ecosystem in this region,

however, has to grapple with many issues. Recent studies highlight that the challenges lie in

fostering a startup culture or a new generation of entrepreneurs in our region, and in pooling of

talents together. Meanwhile, it is still difficult for the startups to plug into venture capital to

scale-up their businesses.

Another downside is that our ecosystem is not yet properly connected. We lack region-wide

infrastructures for digital trade, logistics and payment, in addition to disparate languages,

regulation and standards that often vary by country, all of which are critical factors to attract

global startups, as well as foreign venture capital investors.

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Local and regional support is thus a must. It is also a good way to create pan-CLMVT

communities for our entrepreneurs to pitch business idea, share competencies, and help startups

to expand regionally which can be a stepping stone to go global. In this forum, apart from

sharing our experiences and inspiration, we will explore collective actions to develop Startup

ecosystems in CLMVT in many ways.

Possible Points for Discussion

How to position CLMVT as a home of startups and how they can benefit from our

diversity and potentials of different economic corridors?

What are infrastructures, incentives, institutions that CLMVT should collectively develop

so as to facilitate the creation of new startups and their development of regional and

global value chains?

What should networking system among private sectors in CLMVT look like so as to

foster collaboration on startup incubation and acceleration, as well as their coordination

with public partners and knowledge institutes?

As discussed in previous sessions, challenges remain in upgrading and linking value

chains for our production, trading, and service sectors, how existing startups in CLMVT

could provide solutions or contribution to filling in the gaps?

CLMVT Secretariat / Trade Policy and Strategy Office, MOC / June 2016

CLMVT Forum 2016

Day 2 – 17 June 2016 (10.45 – 12.30)

Roundtable Discussion: Quality CLMVT: Creating a

Vibrant Business Environment and Good Living

“Human Resource Development”

In this fast-paced, highly competitive, modern business world, innovation and technologies

seem to be everything. New ideas and methodologies have been the driving forces for creation of

new businesses, knowledge based and with more value added. Many jobs done previously by

human have also been replaced by machines and robots. Internet and social networks, on the

other hand, have made the world smaller, blurred the borders, and distinctively shaped the way

of doing business. Generations active in the labour markets nowadays have specific

characteristics and skill sets different from previous generations. Furthermore, dream jobs have

changed from generation to generation; from secured and stable jobs in the public sector for the

baby boomers to fast-paced jobs in the private sector for the generation X, to setting up their own

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companies and being their own boss for the generations Y and Z.

In response to this changing trend, it is of the utmost importance that our work forces are well

equipped with tools and knowledge necessary for their current and future occupations.

Opportunities for lifelong learning and retraining will strongly help them, especially the low-

skilled or those with outdated skills at risk of being replaced, become more resilient to sudden

and gradual changes in the labour market.

Possible Points for Discussion

What can we do to prepare our new-generation workforces, both high skilled and low

skilled, to be able to survive in a more competitive and complex business world in the

near future?

What skill sets and abilities will be essential in the coming 5-15 years?

What training and retraining opportunities should be provided for our current and future

generation workforces?

What should we do to encourage better work conditions?

How can we foster and promote entrepreneurship in the CLMVT region?

CLMVT Secretariat / Trade Policy and Strategy Office, MOC / June 2016

CLMVT Forum 2016

Day 2 – 17 June 2016 (10.45 – 12.30)

Roundtable Discussion : Quality CLMVT : Creating a

Vibrant Business Environment and Good Living

“Young Entrepreneur Network Development for more

Intra-CLMVT-Trade”

Young entrepreneurs have enormous potential to be a force for good in the CLMVT region.

To achieve long-lasting progress in economic development, we must nurture and learn from the

next generation of business leaders. The CLMVT region is home to numerous business rising

stars, some of who are already ahead of the curve, especially in the way they incorporate their

entrepreneurial skills with their passions to contribute to society. In this regard, the government

should do more to encourage and support young business leaders who are not afraid to start

companies and see how their products and services can make a difference in the world.

In response to this concern, the Young Entrepreneurs Network Development (YEN-D)

programme has been initiated by the Ministry of Commerce of Thailand to bring together young

entrepreneurs throughout the CLMVT region to help boost future trade and investment. Apart

from networking and creating trust among the participants, the YEN-D programme also features

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special training courses for young business people in the five countries in the CLMVT region to

help them understand each other's culture and business regulations better.

Possible Points for Discussion

Could similar programmes to YEN-D be introduced on a CLMVT-wide basis?

What eco-system do young entrepreneurs need to thrive in the new business

environment?

What support from the governments and business associations is needed for young

entrepreneurs?

CLMVT Secretariat / Trade Policy and Strategy Office, MOC

June 2016

CLMVT Forum 2016

Day 1 – 16 June 2016 (14.00 – 17.00)

Discussion Paper for

Unlocking CLMVT: Creating a Single, Seamless Region

“CLMVT Connectivity”

Background and Overview

Cambodia, Laos, Myanmar, Vietnam and Thailand are all geographically interconnected on

the mainland Asia. For the region to strengthen and expand its regional supply chain networks as

well as to achieve inclusive and sustainable growth, strong and inclusive connectivity in the

region is one of the most important factors.

Achieving the comprehensive, well-integrated and seamless region not only benefits

businesses in the region, but also the societies and the peoples as a whole. Through the three

pillars; Physical Connectivity, Institutional Connectivity, and People-to-people Connectivity,

countries implement various strategies and carry out plans to bring countries in the region closer

together.

1. Physical Connectivity

To connect with countries in the region, physical or hard infrastructure is one of the

indispensable bases. Physical connectivity refers to transports, information and communication

technology (ICT) as well as energy infrastructure, which plays an important role as it supports

flows of goods, information and people. Better physical connectivity will lead to reduction in

transport cost and time as well as efficient and reliable flows of goods.

Various action plans and projects have been carried out to improve supply chain performance

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by connecting and integrating logistics, transport (land, maritime, and air), energy, and

telecommunications infrastructure in the region. Projects implemented to enhance transport and

communication links between the CLMVT countries are, for instance, the Southern Economic

Corridor (SEC), the North-South Economic Corridor (NSEC), and friendship bridges.

Even though the CLMVT region is now better connected with each other, challenges such as

poor quality of roads, missing railway links, and inadequate maritime and port infrastructure still

remain. These issues require the construction and upgrade of the new and existing infrastructure

and logistics facilities, the promotion of innovation, as well as the harmonisation of regulatory

framework. Enhancing the public-private partnerships (PPP) as financial resources should also

be addressed.

2. Institutional Connectivity

Institutional Connectivity or soft infrastructure refers to trade and investment policies,

agreements, and institutional links to support regional cooperation. To achieve better institutional

connectivity, countries need to cooperate to harmonise standards and assessment procedures,

implement trade facilitation agreements, and facilitate intra-regional trade and investment.

Regarding supply chain connectivity, a research by the World Bank shows that logistics

performance matters for trade in parts and components in the supply chains more than for trade

in final goods. Moreover, chokepoints in regional supply chains, where public and private sector

can cooperate to ensure that supply chains operate more quickly, efficiently, and reliably, have

also been identified. Thus, the CLMVT region, with its expanding regional supply chain

networks, will significantly benefit from improved logistics system.

For financial integration, the CLMVT region has shown a significant progress in supporting the financial connectivity in the past years. Nevertheless, areas to be improved still remain such

as enhancing financial market development, strengthening banking and secured payment

networks, and stimulating financial cooperation.

Moreover, as countries are at different stages of institutional development and have different

regulations and capacities, harmonising standards and procedures is crucial but could be

complicated. To integrate all five countries in this pillar will require suitable domestic strategies

for each country and strong international cooperation among countries.

3. People-to-people Connectivity

Better people-to-people connectivity will enhance interaction and mobility of people as well as

exchange of innovative ideas and knowledge across borders. For example, cross-border

education cooperation will stimulate innovative growth as students and researchers build

scientific communities. It will also promote people-to-people connectivity through improved

understanding between people. On the other hand, tourism facilitation, which refers to the

development of policies and institutions that reduce the non-logistical costs and uncertainties

associated with tourism such as visa restrictions and uncertainty about consumer protection

regulations, will enhance tourism and businesses related to tourism among countries.

Action plans on people-to-people connectivity already implemented in the region are, for

instance, the relaxation of visa requirements and the development of mutual recognition

arrangements (MRAs). The challenges are, however, the trade-offs between facilitating the

people-to-people connectivity and maintaining the countries’ stability and security.

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Potential gains from improved connectivity in the region

The WEF 2013’s estimates show that potential gains are significant if countries can reduce

border administration procedures and improve relevant infrastructure. The World Bank’s

research also shows that logistics performance affects trade in the supply chains more than trade

in final goods. Therefore, as the CLMVT region aims to establish and expand strong regional

networks of supply chains, especially for parts and components, the improved performance of

logistics and connectivity among countries will increase efficiency and reliability of supplied

goods and significantly enhance international trade potential.

Hence, it is very crucial that the CLMVT countries cooperate hand-in-hand to improve and

strengthen the region’s connectivity through the three pillars in order to achieve the inclusive and

sustainable development as well as a shared prosperity for all of us.

CLMVT Secretariat / Trade Policy and Strategy Office, MOC

June 2016

CLMVT Forum 2016

Day 1 – 16 June 2016 (14.00 – 17.00)

Discussion Paper for

Discussion Paper for Unlocking CLMVT : Creating a Single,

Seamless Region

“CLMVT’s Link in Global Value Chain”

Background and Overview

Globalization has provided impetus for the spread of production networks in different regions,

and presented market opportunities for enterprises. The future of economic growth should thus

be viewed within the prism of regional value chains and competitiveness of the region – not a

nation. In this context, a critical issue for policymakers is to ensure that our connected economies

can fully participate and agilely respond to changes in global demand. This requires strategic

partnership among CLMVT to leverage strengths in agricultural and manufacturing production,

as well as in tourism sectors.

Issues that CLMVT Forum 2016 could discuss include trend and challenges arising from the

globalized trade, and how to cope with them through complementarities in CLMVT. It could also

highlight the importance of greater integration of small enterprises in the value chains so as to

encourage inclusive growth and well-being of the peoples throughout the region.

1. Agricultural Value Chain: From Agriculture to Agri-Business

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Agriculture is a backbone of the CLMVT countries. However, agricultural sector in the

CLMVT countries has long been characterized by low productivity and low value creation. The

region has to move up the value chain of the agricultural sector. In other words, it has to upgrade

the hitherto simple agricultural farming to the more modern and profitable agricultural business

(aka, Agribusiness), which denotes the collective business activities that are performed from

farm to fork. It covers the supply of agricultural inputs, the production and transformation of

agricultural products and their distribution to final consumers. If carried out successfully,

agribusiness will be one of the main generators of employment and income of the whole region.

However, major challenges remain. For one thing, agribusiness is characterized by raw

materials that are subject to price fluctuation. More importantly, agribusiness products are

subject to stringent regulatory controls on consumer safety, product quality and environmental

protection. Furthermore, a successful agribusiness must rely on better coordination and planned

linkages between agribusiness firms, farmers, retailers and others in the supply chains to replace

the traditional production and distribution methods.

CLMVT economies are mainly linked as regional value chains, especially in agricultural

sector. The sector now employs between 32 percent and 70 percent of workforce in the Greater

Mekong Sub-region (GMS), but contributes only between 11 percent and 30 percent of the

region’s GDP due to lack of modern agricultural technologies. Local households and small-scale

farming enterprises should have better income and livelihood if their production and post-harvest

processing are improved. To achieve that, policy makers in CLMVT needs to not only

simplifying cross-border procedures but also upgrading local infrastructure and agro-logistics

services in order to provide better storage and delivery of perishable goods throughout the region

towards destination markets. This agro-logistics development could also reduce the dependency

of farmers on middlemen in the value chain, and provide more direct market channel towards

consumers. To foster cooperation among CLMVT regarding logistics services and trade

infrastructure will be mutual benefits in terms of reduction of cost and time, and opportunity to

fully reap benefits from their agricultural products.

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Source : http://www.apo-tokyo.org/publications/articles/p-tools-value-chain-analyses-as-a-base-

for-successful-agribusiness-development/

2. Global Auto & Parts Value Chain: Innovation and Technology in Value Chain

Automotive industry has played an important role in the CLMVT region, especially in

Thailand. Thailand is a manufacturing base for Japanese passenger cars and 1-tonne pickup

trucks, and has strong domestic supply chains of auto parts. However, as the CLMVT economies

steadily develop and grow, foreign firms are taking a holistic approach in considering the

CLMVT region as a single base for manufacturing as well as a single market for automotive.

A Case in Point - Japan’s Comprehensive Industrial Development Support: Preparing

for CLMVT’s Link in Global Supply Chain After decades of developing both a large manufacturing base and large sales in Thailand,

Japanese companies are now increasing their investment in Cambodia, Laos, Myanmar and

Vietnam to take advantage of low labour costs, plentiful natural resources, and new and fast

growing markets. Given the strong and well established manufacturing base in Thailand,

Japanese investment in the CLMV countries will only add to its already large and extensive

supply chain in the region.

Japanese direct investment immensely helps support the economic development of a host

country, not least because it tends to be long-term orientated and stay long in the host countries

despite the occurrence of all sorts of problems. Moreover, Japanese investment usually comes

with generous industrial development supports that, among others, provide on-the-job training

and transfer of knowledge and technology that benefit local employees, partners and suppliers

alike. With the support from the government of the CLMVT countries, more Japanese FDI into the

region will only translate into more cooperation and mutual benefits in terms of information

exchanges, incentives and development of local human resources and infrastructure.

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3. Value Chain in Sustainable Tourism Development

Since sustainable tourism development as well as creative and environmental-friendly tourism

has become increasingly popular and receiving much attention nowadays, governments and

private sectors should endeavour to promote sustainable tourism in the CLMVT region.

Sustainable tourism is defined as tourism that responds to tourists and local community’s

needs, while focusing on natural resource management in order to protect ecology, biological

diversity and local identity. The new development in tourism, however, requires rules and

regulations on environmental standards as well as the use of new technology to enhance

sustainable tourism development. In order to understand the new tourism development, it is

necessary to study the entire value chain of the industry.

Value Chain Analysis

Supply chain is the interaction/management process/transport of products and services

from suppliers to consumers. Value chain, on the other hand, involves value creation in

each step of the production. This is in accordance with Michael Porter’s Value Chain

concept, focusing on the interaction and linkages between all players in the supply chain

that create value added (see Figure 1). Value chain analysis can maximize efficiency in

production process and result in sustainable tourism development.

Figure 1: The Value Chain

Source: Michael E. Porter (1980)

Examples of application of the value chain in the tourism industry

Supply chain is the interaction/management process/transport of products and services

from suppliers to consumers. Value chain, on the other hand, involves value creation in

each step of the production. This is in accordance with Michael Porter’s Value Chain

concept, focusing on the interaction and linkages between all players in the supply chain

that create value added (see Figure 1). Value chain analysis can maximize efficiency in

production process and result in sustainable tourism development.

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Figure 2: The Tourism Global Value Chain

Source: UNWTO (2011)

Figure 3: Austrian Tourism Value Chain

Source: Prof. Dr. Angelina Njrgus (2011)

CLMVT Secretariat / Trade Policy and Strategy Office, MOC

June 2016

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CLMVT Forum 2016

Day 2 – 17 June 2016 (14.00 – 15.30)

Discussion Paper for

Digital CLMVT : Supporting Digital Infrastructure in

CLMVT

“Digital Connection and E-Tourism : SMEs Dimension”

Background and Overview

Accounting for more than 96 per cent of enterprises in ASEAN, SMEs are a significant engine

of growth, and are now entering a new phase of regional expansion. Meanwhile, as purchasing

power in our region increases, and digital infrastructure is spreading, online markets could grow

drastically in the coming years. However, e-Commerce in CLMVT remains relatively

underdeveloped, accounting for less than 1 percent of total retail sales, compared to rates of 6-8

percent in Europe, China, and the US. This implies that, to tap into wider markets and regional

partners, SMEs in CLMVT need to be further equipped with electronic platform and social

media. Despite Governments’ effort on consultancy and training services, SMEs do not always

have the appetite or capital required to invest in these capabilities. Major questions may arise on

why e-Commerce adoption has been slow in the context of CLMVT and how to alleviate the

obstacles through systematic supports by the government and private partners.

1. Digital CLMVT

The digital economy is all around us and offers opportunities for SMEs to internationalize

their business into global value chains, thereby fostering more inclusive growth. To enhance

SMEs’ participation in digital trade, some initiatives have already been launched across CLMVT

region, but further consideration and collective actions are required to spur the digital economy

in the region. This may include issues related to enhancing cross-border online connectivity,

reinforcing online security through information sharing and harmonizing existing legislative

frameworks, creating a regional online dispute resolution system, and encouraging the

development of online retail logistics services.

What are institutional framework that CLMVT should develop in the future

so as to govern digital trade system, for example, the Cross-Border Privacy Rules,

APEC Privacy Framework, and the Digital Prosperity Checklist?

What other measures for SMEs that could be devised to assist them in better utilizing

digital trade and connection?

2. E-Commerce in CLMVT

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As middle classes in our economies grow, they consume more products and services and live

their lives increasingly using the Internet. Today, one of the trend that help accelerate cross-

border e-Commerce is the opening of AEC that stimulates trade across Southeast Asia.

Companies like Amazon, Alibaba and JD.com have already counted AEC as their potential

markets. However, the literature in SMEs engagement with IT indicated slow adoption of e-

Commerce among SMEs in AEC, and this was mainly explained by limited awareness by

business-owners and managers. It also highlights the need to convince owner/ managers of the

cost-benefits of investing in e-Commerce, as well as the need to provide them with capacity

building program.

What approach should we take for enabling our SMEs in CLMVT to embrace e-

commerce and social media?

In what way that social media could be used as a tool for networking of CLMVT

entrepreneurs and for co-creation of global demand?

3. E-Transaction in CLMVT

With an increasing role of electronic commerce (e-commerce) in facilitating trade and

investment in the CLMVT region, it is necessary to develop, promote, and synchronize an

electronic transaction system in among the CLMVT countries. To achieve that, three important

challenges have to be addressed.

To begin with,IT infrastructure–both hardware and software – must be provided and regularly

enhanced in order to facilitate and create secure electronic transactions. Secondly, human

resources must be developed to serve the increasing demand for skilled workers in the IT

industry as well as to familiarize consumers with the tools and computer skills in making electronic transactions. Lastly, the design of policies and regulations should be carried out in

such a way that supports the mutual development of the electronic transactions in the CLMVT

region.

How can these 3 challenges be dealt with in an effective, proper, and timely manner?

4. E-Tourism in CLMVT

What is E-Tourism?

E-Tourism is the digitisation of the processes and value chains in the tourism, travel,

hospitality and catering industries that enable organisations to maximise their efficiency

and effectiveness (Buhalis, 2003). In the CLMVT context, the objective of E-tourism is

to bring the “Multiple Countries One Destination” slogan into being.

Possible discussion points

The development and implementation of E-Tourism in the CLMVT has to cover entire

tourism value chain and involves collaboration among the CLMVT countries, notably in

the following dimensions.

The setup of CLMVT E-Tourism Development Framework

Development of Human Resource, Infrastructure and Technology supporting E-

Tourism

Page 15: Topics of Discussions CLMVT Forum 2016 Roundtable ...clmvt.bravehost.com/Topics of Discussions.pdf · Topics of Discussions CLMVT Forum 2016 Day 1 – 16 June 2016 (14.00 – 17.00)

Development of common marketing strategy to promote “Multiple Countries One

Destination” and product and services development, e.g. international standards of

products and services, development of international travel routes.

Data management and application to develop products that suit personal needs of each

traveller, especially specific tourist groups such as female tourists, senior tourists, and

green and adventure tourism

Harmonization of laws, regulations and common agreements in E-Tourism development;

e.g. Single Visa, money transfer, tax harmonization, standards of products and services,

pricing, online security, as well as investment promotion scheme and E-Tourism related

activities.

CLMVT Secretariat Trade Policy and Strategy Office, MOC / Ministry of Tourism

June 2016


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