Track the Pulse of Your Business with Real-Time Operational Dashboards in SharePoint
John Crupi, JackBe CTO
About JackBe
Leading Solution Provider of Real-Time Operational Intelligence
Globally deployed to large enterprises & government agencies
Notable Mention for BI Platforms: “…..Exceptional broad deployments in the many thousands of users something many standard BI platform can’t always claim.
Customers indicate they select JackBe Presto for it’s data access, integration
capabilities and ease of use indicating products are used to develop easy to use
Apps for business users…..”
Today’s Special Guest
John Crupi, Chief Technology Officer
Formerly, CTO of Sun’s SOA Practice & Sun Distinguished Engineer.
Co-Author of Core J2EE Patterns
Well Known Speaker, Writer, Blogger Two Time Washingtonian Tech Titan
Today’s Agenda
• SharePoint Adoption Rates Continue to Increase but Not Without Deployment Challenges
• How Organizations are Using SharePoint Today
• With the Decision Window Shrinking, SharePoint Moves to Deliver Real-Time Operational Intelligence
• How Presto Makes Complex Information Easy to Understand in 3 Easy Steps
• How Customers are Leveraging SharePoint to Solve Operational Challenges
What’s Driving the Growing Use of SharePoint?
Service
Self
Data Sources
Less
IT
TimeDecis
ion
Tech Savvy Workforce
Technology
Collaboration
SharePoint Adoption Rates Continue to Climb
Implemented (All That Apply)
65%
57%
25%
13% 11%
SharePoint Platform VersionMicrosoft Office SharePoint Server (MOSS) 2007Microsoft SharePoint Server 2010Windows SharePoint Services (WSS 2.0, 3.0) and Microsoft SharePoint Foundation 2010Business Productivity Online Suite (BPOS) and Office 365Microsoft SharePoint Portal Server 2003
Common SharePoint Deployment Challenges
• 59% Able to Deploy SharePoint at the Pace Expected
• Of the 41% of Challenged Implementation Schedules:
Percentage of Implementations
59%
41% 36%28% 28% 25%
16%
Cause of Slow De-ploymentTechnical Lack of Governance
Functional Issues Skillsets/TalentSlow User Adoption FundingOther
How are you using SharePoint Today?
SharePoint in the EnterpriseMarket Survey 2010
Fastest growing trend
How do you expose legacy or other application data to your SharePoint users?
Costly and Time Consuming
SharePoint Market Survey 2012
Squeezing Decision Window to Now!
SharePoint Delivering Real-Time Operational Intelligence
Inside
Data
Social
Media
Data
Outside
Data
Live And
Connected
Lists
Anatomy of a Real-time Operational Dashboard in SharePoint
Web Parts
Mashups & Data
How Operational BI Enables the ‘Complete Picture’
Demo: What Business Users Want
Real-Time Operational Dashboards
Presto’s Point and Click Connectivity
Presto’s Portable Dashboards
Simplify Complex Information in Three Easy Steps
VisualizeMashup
Connect
Visual Tools Facilitate Context Creation from Disparate Data
User-Drive
n
User-Drive
n
Step 1 Step 2 Step 3
Demo: Call Center Application for Live Pricing Information
KPIs from Data
Warehouse
Customer Info from CRM
Social Deals from Web
APIs
Competitor Info from Web Clipping
Real-Time Operational Reporting CHALLENGE• NASA must comply with Federal
Datacenter Consolidation Initiative to reduce data center costs by 40%
• NASA has 80 datacenters and needed a way to track operational data center metrics
• Needed to better understand what data centers they should focus on for consolidation efforts
JACKBE PRESTO SOLUTION• NASA created an operational
dashboard to show data center metrics like agency/server count, OS count and mapped app count for decision making
• NASA now better understands all data center assets and the expenses associated with maintaining these assets across 80 data centers
“We were impressed with the ease of creating dashboards and the ability to customize the application code. Based on comparative price, functionality and the support we were already receiving from Presto, we didn’t think it would be cost effective to bring any other tool in-house.”
- Project Manager
Real-Time Quality Management CHALLENGE• Lack of standardized architecture
or framework• Existing quality processes and
systems too expensive to support• Disparate information spread
across many standalone systems• Information is difficult to aggregate
and report onJACKBE PRESTO SOLUTION• Able to aggregate hardware,
software, project and customer data
• Promote better visibility of products in diverse portal environments, SharePoint big requirement to support
• Able to write once and deploy anywhere
• Able to create portable Apps in weeks vs. months trying to use Cognos and Tibco
Oasis is a situational dashboard used by
Qualcomm’s CDMA Tech (QCT) Program Management
team
Real-Time Branch Office KPIs CHALLENGE• Banamex needed real-time insight
into individual branch office performance metrics to improve business response times
• Performance information was captured every 15 minutes, but IT needed 3-5 days to create the performance dashboard for the business to measure productivity goals
JACKBE PRESTO SOLUTION• Created a Business Command Center
(BCC) containing real-time performance dashboards for dynamic information analysis
• Dashboards contain information from legacy systems, databases, a BI data warehouse, web services and Excel
• The BCC offered one access point to monitor the business activity to increase branch office value and productivity levels
80% of the dashboard was assembled in 2 days and the remaining custom
work took an additional 4 days.
How Do You Learn More?
Start with a Test Drive, Download ‘Presto for SharePoint’ www.jackbe.com/dev
Track the Pulse of Your Business with Real-Time Operational Dashboards
in SharePoint
John Crupi, JackBe CTO