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Level 1 Quality EvaluationNokia Academy

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Nokia Academy Level 1 Evaluation

12 key questions in electronic form that provide critical quality data to Nokia Academy.

Your Feedback CountsThis allows Nokia Academy to gain your feedback and evaluate the positive and any negative issues that you experience during your learning event with Nokia.

Our AnalysisOur Academy collates and analyses your feedback on course level to take any appropriate action and follow-up on continuous improvement.

Continuous ImprovementWithout this data we are unable to address issues that you raise and cannot provide continuous improvement.

General Issues

Trainer Competence

Testbed

Facilities

Connectivity

What went well

Issues with the delivery

Course Trend issues

What went well

What went well

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Accessing the EvaluationThe Level 1 evaluation is accessed via the saba cloud your own personal dashboard. On the last day of training you will receive an email notification, a reminder will also be sent 2 days after the training, within these mails will be the link to the saba cloud where the you will be able to login using your account login details (external) or enter via SSO (internal).However, the notification email is not required to access the saba cloud or to complete the survey, which can be assessed via the following link - https://learningcentral.sabanow.net/Saba/Web/Cloud

External Customer loginInternal login

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Accessing the EvaluationOn logging in you will see the dashboard page – select the inbox.

Level 1 surveys when assigned will be accessed via the inbox

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Accessing the Evaluation

When the inbox is accessed, you will see the Evaluation details and will be able to take the evaluation using the ‘Launch’ button.

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Scoring SystemScoring is a four point Likert scale

Additionally some questions will have a Not Applicable button.

This is used for questions that may not be applicable to a certain type of delivery;for example the testbed question is ‘Not Applicable’ for theory only courses.

Questions 1 – 12 are marked with a red star and are mandatory and must be completed to finish the survey.

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Welcome Message

On launching the survey, the participant will be presented with a welcome message – this is the same for all of the three variants CLT, VCL and WBT

To take the survey the participant selects the ‘Start’ button

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Questions

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Questions

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Questions

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Questions

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Questions

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Finishing the survey

Once the you have completed all the mandatory questions, select the ‘Exit’ button to finish the survey

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Finishing the survey

On selecting the ‘Exit’ button you will be presented with four options

Cancel – Returns you to the SurveyFinish Survey – Finishes and submits the SurveyPause Survey – Saves the Survey selections, can be then completed at a later dateAbandon Survey – Deletes selections and closes the Survey, can be completed at a later date

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Finishing the survey

If all the Mandatory questions have not been completed, you will be prompted to go back and complete.

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Mobile DevicesWith the implementation of the SABA LMS, there is the opportunity for the L1 to be delivered via mobile devices

I-Pad Windows Phone Android Phone

Participants simply open a web browser on their device log into SABA and launch the survey as would be done using a PC.

Mobile L1 access to only available to external customers who have a username and password.

Mobile L1 is not available to internal customers, due to the requirement to use SSO

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Nokia Academy Evaluation

If an evaluation is not submitted, the Academy assumes that the course met your

requirements and expectations, plus you were satisfied with all aspects of the training

delivery.

YOUR VOICE COUNTS, HELPS US TO CONTINUALLY TO IMPROVE OUR

SERVICE TO YOU

The Academy thanks you for your participation in completing the Evaluation

We welcome all comments:

Positive – tell us what we are doing wellNegative – tell us where we need to improve

further

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