Design ThinkingVirtual Learning Workshop

“Building the Future Today: ”

This programme is accredited by the Institute of Banking and Finance (IBF) of Singapore under the “IBF Standards: Future-Enabled Skills” initiative.

Singapore citizens Singapore PRs are eligible for the Enhanced Funding Support by IBF.

Terms and conditions apply - p

Next Runs:

Time:Day 1

Day 2

What do some of the most globally recognised and iconic companies like Nike, Apple, IBM, Netflix and Airbnb have in common? These companies all apply Design Thinking principles to create innovative products and experiences for their customers.

Design Thinking, in its simplest form, is a human-centred problem solving methodology which seeks to understand, discover and delight the needs of the user. By leveraging on Design Thinking, we are able to identify new, alternative, and creative strategies and solutions that benefit the user - subsequently driving business growth.

In an ever growing complex and fast changing world, Design Thinking is a proven method and skill to have to keep you at the forefront of the change and a catalyst for innovation.

Need more convincing? The new PwC Experience Centre in Singapore – a cutting-edge facility that will help us design better human-centric solutions for our clients is anchored on the Design Thinking methodology.

We hope that you will gain many insights from this workshop organised by PwC’s Academy that will help you take your business to another level.

Foreword

Dominic StallardExperience Centre Leader, PwC South East Asia Consulting, PwC Singapore

Expect a workshop like no other - blending learning, networking, creativity and fun! You will get opportunities to network with other like-minded finance professionals on a learning journey together. You will also walk away with a deeper understanding of the importance of Design Thinking, knowledge on frameworks, techniques and tips on how to apply them in daily practice. You will leave with basic skills to become an innovation catalyst for your organisation through (re)imagining new products, services, experiences, strategies, and business models that are built on deep insights from human needs.

Objectives of this workshop

Workshop agenda

Virtual Details

Module 1

1 Introduction

2 Discovering Design Thinking through individual challenges

3 Mindset, process and tools of Design Thinking

Module 2

4 Introduction to Design Research

5 Using personas for Design

6 Identifying biggest pain-points of Personas

Module 37 Working with How Might We questions to drive creativity

8 Generating ideas to solve biggest pain point

Module 4

9 Creating rapid, low-fidelity prototypes for user testing

10 Conducting user testing and gathering iterative feedback

11 How to apply Design Thinking for impactful results at work & learning reflections

Who should attend this workshopAnyone looking to drive innovation, change and user centricity across any part of their organisation; Individuals looking to up skill and ‘future-proof” them self;Professionals responsible for innovation, product and service improvement.

For workshop registration(s) or enquiries, please email us at mm_academy@pwc.com

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For more details for this workshop, please visit PwC’s Academy website at https://www.pwc.com/mm/en/academy.html

For more information about IBF-STS funding, please refer to https://www.ibf.org.sg/programmes/Pages/IBF-STS.aspx

Christoffer ErichsenPwC’s Academy Associate TrainerCEO & Founding Partner, Human Inc

Overview and professional focus• 25+ years in entrepreneurship, coaching & facilitation proved to be the perfect

playground to hone his innovation expertise. • Today, he leads Human Inc, an innovation firm that helps corporates discover

future of work through curated learning engagements, consulting, and solution design labs.

Competence profile• Designed and delivered (design thinking, business model innovation, lean startup

for enterprise, agile projects, creative leadership, strategic innovation) workshops for enterprises and multinationals in a wide range of verticals such as Finance, Logistics, Airlines, Telco, Tech, Energy.

• Design Thinking, Lean & Agile, Facilitation and Audience Engagement, Hosting Change Processes

About the facilitator

How to register

Open workshop: Simply register online filling in the registration form appended with this brochure and email to mm_academy@pwc.com.

For any further queries, please email mm_academy@pwc.com.

Customised workshop: Email us at mm_academy@pwc.com to find out more.

*Trainers' involvement in each workshop is subject to availability and PwC reserves the right to change the appointed trainers at its own discretion.

What past participants say about the trainer and workshop

“Was hoping for an interactive digital session where I can learn new tools on how to create better solutions and I got just that.”

Manager, Banking

“The program was relevant and, best of all, applicable. The participants enjoyed the manner in which the information was delivered and the friendly, open feel about the program. The activities were challenging and complemented the innovation content well. The program has resulted in increased self-awareness and an ability to assist others to be innovative. Thanks a million for a fantastic program.”

CIO, Fortune 500 Tech company

“Christoffer puts participants' learning as priority, ensuring high energy and engagement levels throughout while adapting and contextualizing content using various delivery methods catered to needs of the group. He values translating classroom learning into application and changing participant's outlook into improving their ways of working”

CEO, a social enterprise

“Exceeded my digital expectations! Thanks to the friendly facilitators and interesting modules! Thanks!”

Manager, MNC

Please register the following person/s for the workshop on:

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Personal details

Name: Mr/Ms/Mdm _______________________________________

Designation: _______________________________ Contact No: __________________

Email: ________________________________

Organisation sponsor

Name: Mr/Ms/Mdm _______________________________________

Designation: _______________________________ Contact No: __________________

Company: ___________________________________ Email: ______________________________

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Payment: ☐ Bank Transfer☐ Cheque: Enclosed is cheque for USD _____ (Cheque no. ________________) made payable to “PricewaterhouseCoopers Myanmar Co., Ltd.” Kindly indicate the course reference “(VL)’” along with your payment for ease of reference.

Customised TrainingThis workshop can be customised and presented your organisation as an in-house programme. For more information and enquiries, please email us at mm_academy@pwc.com

• Includes 5% commercial tax

mm_academy@pwc.com

© 2021 is part of the network of member firms of PricewaterhouseCoopers International Limited, each of which is a separate and independent legal entity.

Registration form – Virtual Learning Workshop: Design Thinking

Building the Future Today: Innovate and Transform your Products, Services and Customer Experience

PwC Clients & Alumni PublicFees* (USD) $550.00 $590.00

Course Fees

Registration and Payment – Virtual Learning Workshop – Design Thinking

Cancellation policy:Full payment must be made prior to the virtual learning workshop. Registered participants will be liable for the full fee even in the event of non-attendance.Upon receipt of registration, any request for cancellation or a replacement must be confirmed in writing at least (7) working days before the virtual learning workshop and subject to PwC’s Academy’s approval.10% administrative fee will be imposed for any cancellation or deferment received less than (5) working days before the virtual learning workshop.PwC’s reserves the right to amend, postpone or cancel the seminar due to unforeseen circumstances.

© 2021 is part of the network of member firms of PricewaterhouseCoopers International Limited, each of which is a separate and independent legal entity.

Registrations will only be confirmed upon receipt of payment and registration form. Please email the scanned copy of your registration form to mm_academy@pwc.com and/or mail the registration form and payment to: PwC’s AcademyAttn: PwC’s Academy MailboxUnit #15-06 to #15-10, Level 15, Junction City Office Tower, Corner of Bogyoke Aung San Road and 27th Street, Pabedan Township, Yangon, Myanmar

How did you know of this programme (you may choose more than 1):☐ PwC’s Academy email newsletter ☐ Referred by ____________________________☐ Others: __________________________________Certificate of Attendance will be awarded on successful completion of the workshop.