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Transformational Organization Change Model
Training Module
Developed by
Beverly Barham
May, 2010
Comparing the growing of an organization with the growth and nurturing of a hearty fruit-bearing tree
• Components of Healthy Fruit-Bearing Tree– Root system (Leadership)– Trunk and branches (Managers/Supervisors)– Leaves and buds (Work Units, Teams, Individual
Employees)– Fruit (Product/Service)
• Nutrients– Resources (Equipment, Funding, Training and
Development opportunities– Water (Communication)– Enrichment of Soil (Knowledge sharing, Creativity,
Innovation, Collaboration)
• Environment– Culture (Internal, External)– Climate (Internal, External)
• Harvest– Quality (Product/Service)– Yield (Superior use of resources/Forecasting future needs
Metaphorical
Comparison
Visual modeling
for deeper understanding
of growing an agency that not
only survives, but thrives.
Fruit Producing Buds
Leaf Development and Expansion
Trunk Growth and Strength
Root System Health
[RO
OT
S]
[TR
UN
K]
[CR
OW
N]
TREE GROWTH ZONES
Root System
Leadership
Understanding Self
Understanding Others
Understanding Leading in the Information Age
Leadership Development Tools
Understanding Self
• Self-Assessment of Leadership Skills
• Self-Assessment of Personal Traits
• Vision and Values
• Commitment
• Communication Skills
Leadership Development Tools
Understanding Others
• Maslow’s Hierarchy of Needs
• Value of Diversity in the Workforce
• Motivating a Multiple Generation Workforce
Leadership Development Tools
Understanding Managing in the Information Age
• Understanding Social Networking
• Understanding the Value of Collaboration
• Understanding How to Create, Engage and Develop a Dynamic Workforce
• Understanding How to Unleash Creativity
Trunk and BranchesDivision/Department Managers
Understanding Self
Understanding Others
Understanding Managing in the Information Age
Management Development Tools
Understanding Self
• Self-Assessment of Management Skills
• Self-Assessment of Personal Development Needs
• Communication Skills
• Continual Development of Management Techniques
Management Development Tools
Understanding Others
• Maslow’s Hierarchy of Needs
• Value of Diversity in the Workforce
• Discovering Hidden Talents and Creativity
• Motivating a Multiple Generation Workforce
• Assessing Training and Development Needs
Management Development Tools
Understanding Managing in the Information Age
• Understanding Social Networking
• Understanding Collaboration
• Understanding Knowledge Transfer
• Understanding Working in Teams
MOLDING A CREATIVE WORKFORCE:
HOW-TO GUIDE FOR LEADERS AND MANAGERS
Leaves and BudsIndividual Employees, Work Units, TeamsCROWN
TeamsEmployees
Work U
nits
Employees• Assessment of Skills and Abilities• Work Environment• Training and Development• Self Development• Working with Others• Work/Life Balance
Work Units• Fixed or Flexible• Working Across
Borders• Idea Sharing• Cross Training• Communication• Collaboration
Teams• Forming teams• Working Effectively as a Team• Temporary or Long Term• Within Work Units, Boundary
Crossing, Global
Employees
• Assessment of Skills and Abilities
• Work Environment
• Training and Development
• Self Development
• Working with Others
• Work/Life Balance
Work Units
• Fixed or Flexible
• Working Across Borders
• Idea Sharing
• Cross Training
• Communication
• Collaboration
Teams
Forming Teams
Working Effectively as a Team
Temporary or Long Term
Within Work Units
Boundary Crossing
Global
How-To Guide for AllEmployees in the Workforce
Finding Your Inner
Creativity
Fruits of the LaborQuality of Product/Service
Customer LoyaltyEmployee Loyalty
Quality of Product/Service• Dependent on Workforce Production• Dependent on Trained and Motivated Workforce• Dependent on Commitment of Management and Leadership to Meeting Workforce
Resource and Training Needs
Customer Loyalty• Dependent on Quality of Product and Service• Dependent on Communication with Customer
Employee Loyalty• Dependent on Employer Commitment• Dependent on Work/Life Balance• Dependent on Commitment to Organization
Mission and Vision
Quality of Product/Service
• Dependent on Workforce Production
• Dependent on Trained and Motivated Workforce
• Dependent on Commitment of Management and
Leadership to Meeting Workforce Resource and Training Needs
Customer Loyalty
• Dependent on Quality of Product and Service
• Dependent on Communication with Customer
• Dependent on Commitment to Customer Satisfaction
Employee Loyalty
• Dependent on Employer Commitment
• Dependent on Work/Life Balance
• Dependent on Commitment to Organization Mission and Vision
Creating anOrganizational Culture Empowered toTransform
Hardiness
Nutrients
Rain
Sunlight
Communication
Communication
Communication
Communication
Communication
How Important is Communication?
COMMUNICATIONIS THE MOST VITAL ELEMENT FOR GROWING THE ORGANIZATION
It is the life-giving vehicle that circulates the flow of ideas (much like water rains down to nourish the tree roots and is absorbed back up into the atmosphere to rain down again and revitalize the roots).
Water (Rain)
Continual Circular
Flow Throughout
the Organization
Nutrients
Values
Culture
Collaboration
Knowledge Transfer
Training & Development
Resources
Sunlight
• Transparency
• Diversity
• Open- mindedness
• Creative Environment
• Freedom to take Calculated Risks
• Global Connectedness
Hardiness
Strategic Planning
Process Awareness
Aligned Resources
Commitment to Vision
Communication of Vision
Resilience and Adaptability
Transformational Organization Change Model
Co
mm
un
ication
Communication
Communication
Communication
Co
mm
un
icat
ion
Root SystemSelf-UnderstandingUnderstanding of othersIntegrityHonestyCompassionCommitment to Vision
NutrientsValuesCultureCollaborationKnowledge TransferTraining & DevelopmentResources
FruitServicesProductsCustomer SatisfactionEmployee EngagementEmployee Loyalty
HardinessStrategic PlanningProcess AwarenessAligned ResourcesCommunication of VisionResilience and Adaptability
WaterOngoing CommunicationCircular FeedbackFreedom to Share Ideas
SunlightTransparencyDiversityOpen- mindednessCreative EnvironmentFreedom to take Calculated Risks
Trunk/Branches Deputy Officers Division Directors ManagersSupervisors
Leaves/BudsWork UnitsWork TeamsIndividual Employees
One Transcendental Leader at a Time
Harnessing the Power of a Global Network of Transformational Organizations---one Transcendental Leader at a Time
Questions?Feedback?
Help?