TransformingBusinesswithCitrix

Customerssharetheirstories.

Quickquotesfromcustomersindustry-widewhohaveusedCitrixsolutionstotransformtheirbusinesses,makingthem

moresecureandproductive.

March2017

“ThegoalforLucasMetropolitanHousingAuthoritywastogetmoreemployeesoutinthecommunity,andtoenablemoreclientstosubmitapplicationswithoutphysicallycomingintoanoffice.Thisgoalrequired

mobilityandthecloud,alongwiththeconfidencethatpersonalinformationrequiredwhencompletingfederalandstateformswould

remainsecure.WelookedtoCitrixandtheCitrixCloudbuiltonMicrosoftAzureGovernmentasthesolutiontothisproblem.”

CraigPattersonActingChiefInformationOfficer

LucasMetropolitanHousingAuthority

“WewereabletorollouttheEPICsystemandhundredsofstandardappstothousandsofuserson10,000machinesinlessthan12months–

astaggeringfeat.Ifwedidn’thaveCitrixsolutionsinplace,andI’dhadtouseanothervendororamanualprocess,wewouldprobablyhavedoubledthetimetoimplementation.Theresultisbetterpatientcare

deliveredfasterandwithouttheexpenseofaddedmanpower.”

CoreyCushSeniorDirectorofTechnologyServices

MontefioreHealthSystem

“WeareabletoutilizeNetScalerInsightCenterforvisibilityonapplicationdeliveryfromthethinclientallthewaybacktotheCitrix

server,toprovideanexceptionaluserexperiencetoourentireorganization.Withthisinformationatourfingertips,wehave

unprecedentedvisibilityintoourITinfrastructureandcanrapidlyandeasilytroubleshootlatencyandperformanceissuestofocusonour

missiontosaveliveswhilefocusingonpatientcare.”

AndyLinSeniorInformationTechnologyManager

MontefioreHealthSystem

“Wehavetobevigilantatalltimes.Andwhat’sgreataboutCitrixisthatyoudon’thavetocomeupwithaspecializedsecuritysolution.Itwillworkwithwhatyouhave.Butitwillalsoincreaseyourcapacitytosecuredata,especiallyonmobiledevicesandlaptopsthatareusedwithinclassrooms

orstaffandfacultyoffices."

MarkHenry

ManagerofVirtualizationandLearningTechnologies

CollegeofEngineering,TexasA&M

“Adoptingacloud-basedITstrategyisacriticalpartofourplantobecomeAustralia’snumberoneoccupationalrehabilitationprovider.Withalargenumberofpotentialcustomerslivinginremoteareaswhoareunabletophysicallytravelintomorepopulatedareasfortreatment,weneededtoenhanceourexistinginfrastructuretorapidlydelivereffectivetreatment

helpingpeoplegethealthyandbacktowork.”

BorisKotevskiNationalITManagerRehabManagement

“EnhancedbyMicrosoftAzure,theCitrixCloudiseasier,faster,moreaffordableandsimpletounderstand.Intheshorttimesincewe’veadoptedCitrixCloud,ouranalyticshavealreadyshown

changeishappening.Changecanhappenifyouputyourmindtoit,especiallywithpartnerslikeCitrixandMicrosoft.”

CraigPattersonActingChiefInformationOfficer

LucasMetropolitanHousingAuthority

“Securityisvitaltoourorganizationaseverydayouremployeesdealwithsensitivedatabelongingtolocalcitizens.Byrelyingoncompanieslike

Citrix,ourITteamisabletokeepthisproprietyinformationsaferegardlessofthedeviceorlocation.Thereassurancethatourdatawillnotbe

compromisedalsoallowsouremployeestofocusinsteadonthemostimportantpieceoftheirjob– helpingserve,protectandbuildarobust

relationshipwiththecommunity.”

AshishKakkadCIO

SanDiegoCountySheriff’sDepartment

“UsingCitrixCloud,weachievedeverythingwewanted.Wecentralizedapplicationsanddatabases,gainedgreatercontrolandsecurity,improvedservicetoguests,andreducedbothcapitalexpendituresandoperating

costs.WithCitrixCloud,Ihavepeaceofmind,knowingthatthetechnologyissecure,reliableanddeliveredatthelowestTCOwhilesignificantly

increasingperformance.”

JonPertchikCEO

InTown Suites

“WewanttodeliveronourpromiseforNewZealanderstogettheverybestinOlympicscoverage,andtoachievethisweneedtomakesureourRioproductionteamhavesecureandreliableaccesstothetoolsneededforthejob.NetScalerSD-WANwasthemostmatureofferingallowingustoachievethis.HavinginvestigatedtheoptionsavailablewefoundtheSD-WANsolutionfromCitrixwaseasiesttodeploybyoverlayingourexistingarchitecturewithouthavingtochangetheunderlyingnetworkormodifyoursitelayoutinRio.TheRio2016Olympicsisakeymilestonewithlittleroomforerror,andforthepastfewmonthswe’vetrialledoursystemsandprocessesinasimulatedenvironmenttoaddressanyissues.WhentestingNetScalerSD-WANwewerethrilleditdeliveredexactlywhatitpromised.We’realreadylookingbeyondthegamestoseehowSD-WANcansupportbigsporting

eventsinthefuture.”

Mr.WheelerDirectorofTechnology

SkyTV

“Withemergingtechnologieslikecloud,mobile,analyticsandIoT,wedon’thavetheluxuryofcontrollingeachdevicethatanemployeebringstoworkortriestousetoaccessdata.Businessdoesn’tstop,andit’snotcentralizedtoonelocation.Ourpeopleneedaccess,andweneedtoknowthatnomatterwheretheyare,whattimeofdayitis,orthedevicethey’reusing,ourdataandourcustomer’sdataisprotected.

WeuseCitrixtechnologytodothat.”

JohnBristerITDirector

FranciscanMissionariesofOurLadyHealthSystem

“Workisnolongerdefinedbytraditionalconstraintsorphysicalboundaries.Theenterpriseworkforcetranscendsgeographicand

organizationalborderstoenableproductivitywhereveropportunitiesarise.Peoplenowexpectthefreedomtochoosetheirworklocation,deviceandnetworkaccordingtothecontextinwhichtheyneedtobeproductive.”

OlafRomerChiefInformationOfficer

Baloise

“Workisnolongerdefinedbytraditionalconstraintsorphysicalboundaries.Theenterpriseworkforcetranscendsgeographicand

organizationalborderstoenableproductivitywhereveropportunitiesarise.Peoplenowexpectthefreedomtochoosetheirworklocation,deviceandnetworkaccordingtothecontextinwhichtheyneedtobeproductive.”

OlafRomerChiefInformationOfficer

Baloise

“Citrixallowsusthefreedomtochoosewhetherwewanttobeintheofficeoroutwiththepeoplethatneedusmost.Sometimeswhenatragedyhappenstoafamily,thoseindividualsgointocrisismodeandthat’swhywe’rehere.

Ifwe’reworkingonpaper,awholeafternooncanbededicatedtogettingthatformtypedupandsentonbutnowthatIcantakemytabletaroundwithme,

Icanhelpthatclientinjustafewmomentsandrightintheirownhome.Everythingwedowiththesefamilieshastobesecure,andwithCitrixsolutions

itfeelsverysafeandconfidential.”

KirstyWylieFamilySupportPractitioner

ActionforChildren

“ThenewCitrix-enabledenvironmentprovidesteacherswitheasyaccess.Teachersneedtobeabletoexpect

classroomtechnologytoworkjustaseasilyaswritingonachalkboarddoes.Bymakingthetechnologyenvironmentmorereliable,wefreeuppeopletocreateandinnovate.”

JonathanUrbanskiNetworkManagerMaineTownship

“We’veseenanabsoluteincreaseinperformancewithCitrixtechnology.Studentinteresthasreally,reallygrown.Ifeellikewearereallypreparingthemforwherethey’reheadingincollege.Also,notonlyamImoreefficientinthetimethatittakesmetogradeorthetimeittakesmetoreviewprojects,butI’malso

moreefficientinsomeofthelessonsthatIcanplan.”

EricWolfScienceTeacher

SheltonIntermediateSchool

“Althoughwecan’treplaceequipmentasquicklyaswewantto,wecanuseCitrixtohelplengthenthelifespanoftheequipment,simplybyreallyusingtheolderdevicesasavehiclewithCitrixto

providethelatestWindows-baseddesktopforthem.”

DanielDiVitoDirectorofTechnologySheltonPublicSchools

“It’snowaffordableforustoputfivelabcomputersinthebackofeveryclassroom,whenwecould’veonlyaffordedtwointhepast.Foraclasswith20students,thatmeansone-quarterofthemcan

receivedifferentiatedinstructionatanygiventime.”

TinaHenckelAssistantDirectorofSTEMandDataManagement

SheltonPublicSchools

“Ineedinformationaboutmypatients;Ineeddata.Citrixtechnologyenablesmetosecurelyaccesscriticalpatientinformationanywhere,anytime,

onanydevice.”

Dr.RedmondBurkeDirectorofCardiovascularSurgeryandtheFounderofitsCongenitalHeartInstitute

NicklausChildren’s

“We’veusedCitrixtoimplementsecuritycontrolsandpreventbreachesfromoccurring.CitrixXenApp,Citrix

XenDesktopandCitrixXenMobilehaveallbeencriticalinhowwedeliveressentialapplicationsorserviceswhile

maintainingaveryhighlevelofsecurity.”

JohnnyBristerManagerofInfrastructureandTechnologySystemsFranciscanMissionariesofOurLadyHealthSystem

“ThankstoCitrixReceiver,whichallowsourphysicianstoaccesstheEpicapplicationandcrucialdataincludingimagesfromtheirmobiledevice,theycan

accesseverythingtheyneedfromthepalmoftheirhand.Nolongerbeingtetheredtoaphysicalworkstationmakessuchanenormousimpactonthe

efficiencyofourclinicalteams.ThankstoCitrixtechnology,wecanseamlesslypushapplicationstothephysiciansknowingthatwearestillprovidingthehigh

levelofsecurityrequired.It’sawin-winforeveryone.”

DamienMcKinneyVirtualizationArchitectSaintFrancisHospital

“Anytimephysiciansornursesarefacedwithsystemdowntime,itimpactspatientcare.WiththeCitrixplatform,

we’reabletorefresh,upgradeandadvancetheenvironmentwithouteverimpactingourbusiness,which

operates24/7,365daysayear.”

MarkLacombeDirectorofInformationTechnology

SouthcoastHealthSystem

“Legaltechnologyischangingquicklyanddramatically,andit’scriticallyimportantthatwestayabreastofthechanges.Manyofourstudentsendupinsolofirmsorsmallfirms.They’relookingfornewandcutting-edgesoftwarethatwillletthemdocorelegalworkmoreeffectivelythanthey

everhavebefore,butthatwillalsoletthemruntheirbusinessaffairs,keepupwiththeiraccountsandstayintouchwiththeirclients– allwithan

integratedsystem.Inthisvein,theCitrixsolutionsfitthebill.”

J.RichLeonardDean

CampbellLawSchool

“Ourcallcentersprovideoneofthemostimportantsourcesofrevenueforthecompany.Itiscriticaltoprovideouragentswithalltheinformationandresourcesourguestsneed,sotheycananswerquestionsandconnectourcustomerswithservicesefficientlyandseamlessly.OurCitrixsolutioncombinesthestrengthsofNetScalerADC,NetScalerSD-WANand

XenDesktoptodeliverafast,responsiveworkspacetoourcallcenteragents,helpingusprovidegreatcustomerservice.”

JeanineGraham-BellamyDirectorofInfrastructure

RoyalCaribbeanCruiseLines,Ltd.

“Afterwebuiltthenewballparkin2012,wewereabletoleveragetheCitrixvirtualdesktopenvironmentandmigrateapproximately450employeestothenewballparkwithnolossinproductivity.Without

individualPCstomanage,theIToperationsteamcanfocusonensuringavailabilityofthecentralizedenvironment,whichalsogreatlyleveragesthe

team'sefforts,allowingthemtomaintain,patch,updateapplicationscentrally,andthendistributethesetotheuserbaseovernight.”

DavidEnriquezSeniorDirectorofIT

MiamiMarlins

“BycentralizingourdatasystemsusingCitrixXenAppandXenDesktop,we’veeliminatedredundant

infrastructureandintroducedcostsavings,whilealsomakingiteasierforemployeestosubmitdataatthe

projectlocationinrealtime.”

DavidBangerCIO

JohnHollandGroup

“CustomerschooseOpenStackbecausetheywantatrulyopen,production-readyplatformforbuildingtheirpublicorprivateclouds.ByworkingtogetherwithCitrix,NetScalerADCisnowcertifiedtoworkwithRedHatEnterpriseLinuxOpenStackPlatformandofferscustomerstherichcapabilitiesofNetScalerADCforworkloadavailability,security,

scalability,andperformance.”

RadheshBalakrishnanGeneralManager,OpenStack

RedHat

“OurwealthmanagementbusinesswasbuiltoutofajointventurewithSmithBarney.Thatwas800branchesacrosstheUnitedStates and35,000desktops.Ittookareallyinnovativestrategytomakethathappen.[A]high-fidelityVDIplatformwascriticaltoallowingustoenablethatbusinessandsupportthemtogrowfast,todeliveranewfinancialplatform,allinaway

thatwasfarfasterthandoingitwithatraditionalphysicaldesktopdeployment,whichwouldinvolveallthosetraditionalchallenges.”

JoeVerderame,ExecutiveDirectorGlobalHeadofEUCCross-DisciplineStrategy&NorthAmericanHeadofWorkspaceEngineering

MorganStanley

“ByembracingtheCitrixCloudatLucasMetropolitanHousingAuthority,we’vemadeourIToperationsmoreagile,efficientandreliable.BecauseCitrixexpertsmanageourworkspacetechnology,ourpeoplehavesecureaccesstotheapps,dataandresourcestheyneedtoworkproductivelyinthelocationswheretheyaremosteffective.Wecanfocusmoreattentionandresourcesonourprimarymission:makingsurethepeopleweservehaveadecentsafeandsanitaryplacetolive,andprovidingopportunities

forthemtogrowasindividuals.”

CraigPattersonITmanagementconsultant

LucasMetropolitanHousingAuthority

“CitrixcontinuestodriveinnovationforwardwiththeintroductionofNetScalerCPXExpress.ItoffersdevelopersandDevOpsengineersafreecontainerizedloadbalancerforlayer4-7servicesbasedonNetScaler,whichisidealforcreatingmicroservicesorcontainerizedapplications.

Developerscanpavethewayfortheconversionofmonolithicapplicationsintocontainerizedormicroservicesapplicationsbyusingthesame

NetScalerfunctionalitythatexistsinproductioninthedatacenterforapplicationdevelopmentandallthewaythroughtoproduction.”

AnthonyShawHeadofInnovation

DimensionDataITaaS

“Trackingapatient’sflowthroughthisgreatorganizationisaverycomplexproblem.Whatweneedisforinformationtobedigitally

availabletoourstaffandourpatientsinreal-timewhereverpossible.Butinorderforthattohappen,wemustbecomesuccessfulathavingstrategicpartnersandISVsthatcansupportanopenarchitecture.Withthatkindoffreedom,thatisreallywhatallowsforseminal

momentstooccurbetweenthebusinessandIT.”

ChristineOoroSinghDirectorofCustomerExperienceNewYorkPresbyterianHospital

“Cloud,ingeneral,isgoingtobeahugeenablerforworkplacetransformation.Notonlydoesitgiveustheagility,butitalsogivesusanopportunitytolookatnewtechnologiesandevaluatetheirvaluetothebusiness,as

wellasberesponsivetothebusinessveryquickly.”

JoeVerderame,ExecutiveDirectorGlobalHeadofEUCCross-DisciplineStrategy&NorthAmericanHeadofWorkspaceEngineering

MorganStanley

“KnowingthatIhaveCitrixsolutionspoweringourorganizationgivesmetheconfidencethatourITteamishelpingdrivetheorganization’smissionofofferingthebestpossiblepatientcare.Somethingassimpleaslogin

efficiencyhasmadelifesomucheasierforourstaffandtheycometomeoftensayinghowmuchtheylovethischange.We’vemadetheirlifemoreefficient,whichallowsthemtointeractmorewithapatientgoingthroughaverydifficulttime.Itisverysatisfyingtoknowthattheworkmyteamisdoingbehindthesceneseverydaywithtechnologyismakingadirect

impactonimprovingpatientcare.”

WhitBakerITDirector

TheWatershed

“Theoutsideworldisourbiggestsecuritychallenge.CitrixNetScaleristhegatekeeperthathelpsusprotectournetworkandourpatientdata.We

wereinterestedinthe NetScalerSD-WANbecausealongwithCitrixXenAppandXenDesktop,itgaveusafullend-to-endsolutionfromasinglevendor.ThebenefitofhavingSD-WANwithNetScaleristhealways-onconnectivitycreatedbybondingdisparateWANlinks.SD-WANmeansnodowntime,

somethingnoothercompetitorisoffering.”

TrevorMcCainNetworkAdministrator

TheWatershed