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2014 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL1
Transforming TraditionalEnterprise Through DigitalBusiness
RAJA UKIL,Chief Information O!er"ipro Ltd#
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2014 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL2
AROUND US
IMPERATIVES
CHALLENGES
Agenda
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2014 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL3
Gamifcation
Data $!ien!e
Connected Things
%irtual andAugmented Realit&
3D Printing
Quantum Computing
$oft'are De(ned )et'or*ing
$mart s&stems
Immersive Experience
Data $!ien!e
Data
Ro+oti!sDrones
Sotware !Ts
"ea# time Dev!psInternet o Things
-.-
!pen Source
$mart Dust
Automation
)atural Language
Cloud Computing
Te!hnolog& is impa!ting enterprise li*e ne/er +efore# Andit is te!hnolog&, 'hi!h is outside a !ompan&0s !ontrol1te!hnolog& 'hi!h is in the hands of its emplo&ees,!ustomers, !iti2ens1Enterprises ha/e to !ompletel& rein/ent themsel/esto remain rele/ant and thri/e#
Around us
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2014 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL4
Changing the 'a& 'e hail a
ta3i
"hat +egan in .445 as a lu3ur& !ar ser/i!e in $an6ran!is!o is no' /alued at $3%&' (i##ion andoperates in )*+ cities, in *- countries%
It has so far raised $)%. (i##ion, in!luding 7oldman$a!hs and 7oogle %entures and 'as /alued at $)/% +(i##ion0
!ver I1" '-- crores raised +& Indian pla&ers li*e Olaand Ta3i for $ure# +& the leading pla&ers in the se!tor#Radio ta3i mar*et in India is$'2 (i##ion do##ars
growing at )&2+-4%It is also estimated that thenum+er of ta3is in the organi2ed se!tor 'ill rea!h3-,--- (5 +-)&%
UBER 8 The one tapride9
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2014 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL5
Changing the 'a& 'e lodge
Air+n+ raised 6SD *.- mi##ion in the latest round offunding, /aluing the !ompan& at :;4 +illion#
Operating in )'- countries, lists more than '--,---short8term rentals and is no' one of the most /alua+le!ompanies#
%aluation gre' approximate#5 fve times in #essthan )/ months, ma*ing it more /alua+le than hotel!hains li*e
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2014 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL6
Changing the 'a& 'e shop
A re/olutionar& multi8!hannel retail e3perien!e that!onne!ts ph&si!al and digital, seamlessl
A t&pi!al adidas store sto!*s around .44 shoes, 'hilethe !ompan& o=ers o/er >,444# "ith the /irtual 'all,!ustomers ha/e a!!ess to the entire adidas o=ering,the& !an pull a produ!t, rotate it ?@4 degrees, and2oom in on spe!i(! features# Result higher rates ofsale and in!reased a/erage sale pri!es
ADIDA$ %IRTUAL 6OOT"ARE "ALL
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Changing the 'a& 'e +an*
Retail +an*ing industr&8 digital te!hnologies are in!reasingl&used a!ross se/eral +usiness fun!tions and also in theph&si!al +ran!h, +lurring the lines +et'een ph&si!al and/irtual#
E/en relati/el& traditional +an*s li*e $tate Ban* of India ha/elaun!hed digital online and self8ser/i!e +an*ing solutionsin!luding instant a!!ount opening 'ith personali2ed de+it!ards, instant loan appro/als for !ar and home loans andremote e3pert ad/isors a/aila+le /ia /ideo lin*s#
#
ER$O)AL BA)KI)7
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Traditional +usiness models that !annot *eep up'ith the !onne!ted, nim+le, and informed!ustomer are getting 'iped out1
Leading the organi2ations, +ig or small, start upsor esta+lished, to update lega!& te!hnolog&strategies and supporting methodologies to!onne!t to the real 'orld, 'hi!h is digital ande/ol/ing at a fast pa!e#
C
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All !ompanies 'hether is 7- or Co!o !ola aree3perimenting 'ith posting to +logs, uploadingphotos in 6li!*r, /ideos in ou Tu+e8 in short tr&inghard to *eep up 'ith the digital storm#
But 'hile there is enthusiasm and in/estment, /er&fe' !ompanies *no' 'hi!h +usiness model 'illsu!!eed in this ne' era, 'hat 'ill ta*e them to the7arrived state8%
C
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$o, 'hat are the
I-ERATI%E$ for anenterprise to +e!ome amaster in digital +usiness
modelF
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Reno/ate
the !ore
Build +imodal!apa+ilit&
Createpo'erful
Digitalleadershi
p
" Clear digital roles" $a//& digital
e3e!uti/es
" Digital /ision anddigital lega!&
" Cloud and 'e+ s!aleinfrastru!ture
" Information
" Talent" $our!ing
" Agile de/elopment" -ultidis!iplinar& teams" Inno/ati/e partnerships" )e' ris*s$peed trade8
o=
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Digital transformation !an0t happen 'ithout a leader 'hostirs the pot and rallies sta*eholders to'ard a!tion#
DI7ITAL LEADER$
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$plit internal IT fo!us +et'een heads8do'n and e&es8for'ard#
6OCU$ O) BI -ODAL IT
Con/entional IT, 'hi!h is more a+out planning anddoing IT right, +eing predi!ta+le and !reating /alue#
7ro' and Change unit, 'or*ing more li*e a start upand running IT as a +usiness, fo!using on disruptionand agilit
Gartner The +-)* CI! 9genda:
Almost GHof CIOs !urrentl& ha/e a se!ond fast agile mode ofoperation#
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Transform monolithi! enterprise appli!ations into full&reno/ated, agile IT !ore
-o/ing to pu+li! and pri/ate !louds
E3ploiting +ig data
In!reased adoption and integration of pu+li! andpri/ate Iaa$, aa$, $aa$ and Baa$
Em+edded anal&ti!s
-o+ile (rst
BUILD A DI7ITAL CORE
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15/24 2014 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL15
BUILD DI7ITAL TALE)T A)D7O%ER)A)CE
Build and sour!ing talent 'ith right s*ills and mindset,'hi!h !an support the imperati/e IT reno/ation#
artner 'ith the right /endor to support the reno/ation
ourne& and also deli/er inno/ati/e produ!ts andser/i!es
Build an agile go/ernan!e model, 'hi!h is a+le tomat!h the agile demand and suppl& of digital +usinesssolutions#
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16/24 2014 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL16
E$TABLI$< A DI7ITAL BU$I)E$$$TRATE7
Just digitali2ing the fringes 'ill not +ring enterprisesinto the ne' digital e!onom&
CIOs need to +uild a !omplete +usiness strateg& for
reno/ation of their !urrent enterprise ar!hite!ture#
"ithout a !lear digital +usiness strateg&, IT !annotha/e a !lear /ision of a future reno/ated ar!hite!ture#
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This digital dragon is potentia##5 ver5poweru# i tamed +ut a destru!ti/e for!e ifnot# It0s a CIO0s dream !ome true, and also a!areer8!hanging leadership !hallenge#
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18/24 2014 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL1
$o, 'hat are the
C
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C
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C
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C
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$umming up
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2014 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL23
It 'as the +est of times, it 'as the 'orst of times,it 'as the age of 'isdom, it 'as the age offoolishness, it 'as the epo!h of +elief, it 'as theepo!h of in!redulit&, it 'as the season of Light, it
'as the season of Dar*ness, it 'as the spring ofhope, it 'as the 'inter of despair1
Tale of T'o Cities, Charles Di!*ens
Digital transformation is indeed disruptingthe traditional 'a& of doing +usiness +utthe smart organi2ations are learning fast
ho' to unlearn and Nui!*l& rein/entthemsel/es, 'hi!h 'ill pa/e a 'a& to digitalmaster&1rest are follo'ing the leaders.
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It 'as the +est of times, it 'as the 'orst of times, it 'as the ageof 'isdom, it 'as the age of foolishness, it 'as the epo!h of+elief, it 'as the epo!h of in!redulit&, it 'as the season of Light, it
'as the season of Dar*ness, it 'as the spring of hope, it 'as the'inter of despair1
Tale of T'o Cities, Charles Di!*ens