TRAVEL AGENCY INC.A TELECOMMUNICATIONS

PLANMichael Burke, Sean Cornilliac, Sindhu

Nagrajan, and Marquis StaffordKeller Graduate School of Management

Background

The Industry Competition Travel trends

Travel Agency Inc. Evaluation of

reservations Sense-Making

Framework Ongoing sense-

making Projective sense-

making

Problem Outsourcing Security VPD/VPN

Remote access suggests security

Secured data centers Technology Issues

No Ecommerce solution No mobile booking platform

Internal operations Employee retention Cost of new hires

Requirements Remote Access Outdated Equipment CAPEX/OPEX Current Tree Topology Disaster Recovery Plan

Cost VPD vs VPN

VPN cost per user VPD cost per data center

Mobility for wireless devices Alternative 1- Metro Ethernet Alternative 2-Ruckus WLAN Reliability Maintenance Performance

Alternate Choice Alternative One

Metro Ethernet & MPLS WAN Architecture VPN connections (users) High Budget cost for equipment and VPN Advanced Label switching Routers (LSRs)

Recommendation Alternative Two

Ruckus Wireless WLAN SmartMesh Architecture Metro Secure HotSpot deployment Budget Effective for equipment and VPD VPD Installation Mobility for travel agents Disaster Recovery Site

Implementation Plan Project Plan Milestones/Measurements Training Follow up

The Future Alternative One Growth

Ruckus Technologies ChannelFly ZoneConnect ZoneFlex MediaFlex BeamFlex SecureHotspots

Future Expansion Metropolitan growth

Illustrations