Operational Excellence

Turneround Consultancy Ltd. is led by Richard Turner; atransformational leader within the engineering industry with aproven track record in product development / valueengineering as well as the design and implementation ofglobal lean manufacturing systems supported by cohesiveteams dedicated to continuous improvement.

... who are we?

Richard has teamed up with a network of highly experienced associatescomplementing his background in operations and allowing TurneroundConsultancy Ltd. to offer a comprehensive range of innovative businessimprovement solutions . . .

Turneround specialises in the transformation of manufacturing companies; froma state of mediocrity with ineffective management systems and procedures, toachieve best in class performance levels in: Safety, Environmental Impact,Quality, Cost and Delivery.

. . . Problem Solved.

... who are we?

“To assist businesses to establish and sustain competitive advantage by aligningresources around clearly defined strategic targets and to facilitate operationaltransformation via the pragmatic application of lean tools & cutting-edgehuman resource development techniques...”

Vision / Mission

... Our Customer Value Proposition

. . . don’t leave it to chance

Naturally products and services must be tailored to each individual client’s requirements, howevertypically we will help you to map the ‘current state’ and then facilitate the creation of animprovement plan which is, of course, highly ambitious, but also realistic and achievable within thedesired time frame. Following this, Turneround can offer further facilitation / project managementservice packages to manage all or part of the improvement plan through to fruition as well asdelivering bespoke development and training modules as required.

The current economic climate is extremely challenging;businesses must continually reinvent themselves to stay aheadof their competition. Change is never easy, but is entirelynecessary in today’s operating environment. Sadly, manychange programmes and improvement initiates areunsuccessful, with the main cause often cited as ‘people’ or‘culture’. . .

Turneround Consultancy Ltd. has the winning formula which will transform yourbusiness, helping you make the right changes happen quickly and effectivelyallowing you to successfully transform both your people and processes.

... A new chapter

The world of manufacturing has progressed significantly since the mid 1900s when Taiichi Ohno firstcreated the Toyota Production System and laid the foundations of the modern Lean manufacturingmovement. Many ‘textbook’ lean systems fail to achieve their potential as the theory has not beenadapted sufficiently to accommodate the unique context for a given product / process or to meetmodern legislative requirements. Too many organisations who have worked hard to make the ‘leantransition’ add significant cost and time by revisiting / re-engineering their process to mitigate safety ,quality and environmental issues, ultimately leading to a compromised system.

Today's manufacturing organisations require an all-encompassing system which embraces the lean philosophy but applies it pragmatically and has a greater emphasis on improving safety and quality whilst reducing environmental impact . . .

Introducing Compliant Lean . . . Clean manufacturing!

TM

... A new chapter

... A new chapter

Turneround can help you to develop amanufacturing method; combining an optimisedhigh value-adding process synergised with effectiveSafety, Quality and Environmental ManagementSystems.

It is possible to excel in all areas which areimportant to your business . . .

The approach will help to eliminate accidents, defects and environmental impact whilst you

identify and remove sources of ‘Muri’ (unreasonableness / overburden) ‘Mura’ (inconsistency /unevenness) and ‘Muda’ (waste) . . .

. . . and produce a world class manufacturing system capable of delivering customer satisfaction safer,cleaner, faster, leaner, and smarter . . . Problem Solved.

Nurture a ‘Safety First’ Culture

Act to Continuously Reduce Environmental Impact

Pursuit of ‘Perfect’ Quality

Continuous Development of People & Teams

Eliminate Waste / Improve Continuously

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Eliminate Waste & Improve Continuously

Transformation Process . . .

Step 1: Operations Strategy

The Transformation Process . . .

Turneround can facilitate the process ofstrategic reconciliation between your‘top-down’ corporate business strategyand the emergent strategies rising fromthe operations functions.

The Operations Strategy is then formedaligning the needs of the customer withthe resources of your business.

Strategy workshops will ensure buy-in atall levels from the outset and will lead tothe ultimate alignment and engagementof your team in achieving their goals.

Typical Services offered:• Strategic consultation / facilitation• Strategy workshops

Recommended Training:• Strategy formulation

Before making any changes, its important to understand the ‘gap’ between the current capabilityof the operations functions and the desired ‘Future State’. Although often over looked, theprocess of understanding the current state is one of the most important steps in any improvementprogramme;

Step 2: Understand the Current Condition in Detail:

Typical Services offered:• ‘Flow Check’• Performance review (Safety, Quality, Environment, Cost & Delivery)

• Organisation review• Structure• Culture

• Operational Diagnostics• Value Stream Mapping• Future State Vision creation / documentation

Recommended Training:• Data collection and analysis• Introduction to manufacturing• Risk assessment

The Transformation Process . . .

With an un-obscured view of the current state and an understanding of the gap which must bebridged , it is possible for the team to devise an ambitious improvement plan which will form thebasis of each team members SMART* improvement objectives.

Step 3: The Improvement Roadmap:

Typical Services offered:• Gap Analysis (Operational capability, Safely Quality and Environmental)

• Improvement team formulation• Roadmap creation / documentation• Strategy deployment workshops• Capex proposals / funding justification

Recommended Training:• Team Leader development• 5S• Problem solving• Health & Safety for first line management• Environmental auditing• Finding and eliminating waste / approaches to kaizen

The Transformation Process . . .

*Specific, Measurable, Aligned, Realistic, Time constrained.

Step 4: Implementation:

Changes may happen incrementally as well as in concentrated spells,either way Turneround will be there to support the process and to makesure the transition is seamless.

Typical Services offered:• Optimal Layout Design• Process design• Equipment design / specification• Material flow systems design• Team kaizen events• Project management• Virtual training• Pre certification audits (ISO)• Schedule levelling / planning

Recommended Training:• process management• Creating flow & pull systems

The Transformation Process . . .

The Transformation Process . . .

Step 5: ReviewAfter any change (regardless of scale) it is important to review performance and validate results todemonstrate benefit to the business and to assist contemplation of the next step in theimprovement programme. Turneround can help can facilitate the process of auditing andmeasuring success establishing meaningful KPIs to allow continual visibility.

Step 6: Sustain & Improve Continuously

The Transformation Process . . .

Preventing ‘fallback’ is one of the greatest challenges following a change / improvement programme.Many companies make the mistake of ‘moving on to the next thing ‘ only to find the process and thepeople return to previous practices. Turneround can help you to ‘make it stick’ by empowering anddeveloping teams to not only safeguard each improvement increment but to actively drive furtherimprovement as part of their daily routine.

The Transformation Process . . .

Step 7: Celebrate!The renewed engagement and motivation of your team coupled with the Toolkit will generate unstoppable improvement momentum . . .

Focus, engagement, cohesion, visibility . . . Excellence.

The benefit to your business . . .

• Improved Safety• Reduced emissions• Fewer defects• Reduced cost (typically 20+%)

• Improved productivity• Reduced waste• Improved space utilisation

Before After

Paul Douglas, Director, Alexander-Dennis Ltd:

“Quite simply visionary when it comes to manufacturing excellence.”

“One of the few who can actually turn plans about Lean Manufacturing andManufacturing Improvements into action and reality.”

“Richard's ability and experience also go way beyond manufacturing.”

John Lupton, Vice President / Managing Director, Terex Corp:

“Richard is an impact player. His excellent business acumen and commercialawareness are matched by his ability to create new manufacturing systems andlayouts from conceptualisation right through to fruition. “

“Not just a ‘textbook’ fixer; Richard has the ability to succeed by pragmaticallyapplying lean tools, bringing his team with him along the way.”

“Richard has the ability to engage a team and get them motivated to improveand focussed on delivery during prolonged projects.”

What do the experts say?

Increased profitsReduced costsInspired staff

Delighted customers

. . . Problem Solved.

Success

Contact: richard@turneroundconsultancy.co.ukwww.turneroundconsultancy.co.uk

• Health & Safety Management Systems• Environmental Management Systems• Quality Management Systems•Quality improvement programmes• Strategic facilitation• Strategy deployment workshops• Value Stream Mapping• Quality Circle development• Operational diagnostics• Future state vision creation• Problem solving• Team kaizen events

• Optimal layout design• Process design• Equipment design / specification• Capex proposal / funding justification• Flow check / bottleneck identification• Virtual Training• Material systems (Kanban)• Project management• Pre certification audits (ISO)• Schedule levelling / planning• Supply chain review / improvement

Summary of Products and services:

• Finding and eliminating waste• process management• Creating flow & pull systems• Health & Safety for first line management• Risk assessment• Environmental auditing

• Strategy formulation• Data collection and analysis• Introduction to manufacturing• Team Leader development• 5S• Problem solving

Training Courses Offered: