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iMonitor User Guide iDX Release 3.3 A Component of iVantage NMS April 27, 2015 iMonitor User Guide A Component of iVantage NMS
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  • iMonitor User Guide

    iDX Release 3.3

    A Component of iVantage NMS

    April 27, 2015

    iMonitor User Guide A Component of iVantage NMS

  • ii iMonitor User GuideA Component of iVantage NMS

    Copyright 2015, Inc. All rights reserved. Reproduction in whole or in part without permission is prohibited. Information contained herein is subject to change without notice. The specifications and information regarding the products in this document are subject to change without notice. All statements, information and recommendations in this document are believed to be accurate, but are presented without warranty of any kind, express, or implied. Users must take full responsibility for their application of any products. Trademarks, brand names and products mentioned in this document are the property of their respective owners. All such references are used strictly in an editorial fashion with no intent to convey any affiliation with the name or the product's rightful owner.

    A Family of iDirect Companies

    iDirect, a subsidiary of VT Systems, is a global leader in IP-based satellite communications providing technology that enables our partners to optimize their networks, differentiate and expand their businesses. The iDirect Intelligent Platform allows our partners to run their entire business operations more efficiently via a single, unified IP-based satellite architecture, whether it's providing core IP applications to the enterprise or specialized services to any number of diverse vertical markets. iDirect is the #1 name in global satellite communications in key industries including maritime, military/government, and oil and gas.

    iDirectCompany web site: www.idirect.net ~ Main Phone: 703.648.8000TAC Contact Information: Phone: 703.648.8151 ~ Email: [email protected] ~ Web site: tac.idirect.net

    iDirect Government, created in 2007, is a wholly owned subsidiary of iDirect and was formed to better serve the U.S. government and defense communities.

    iDirect GovernmentCompany web site: http://www.idirectgov.com ~ Main Phone: 703.648.8118TAC Contact Information: Phone: 703.648.8111 ~ Email: [email protected] ~ Web site: http://tac.idirectgov.com

    iDirect Asia Pte Ltd was established in Singapore during 2008 to enhance iDirects value-add and responsiveness to customers in the Asia Pacific region.

    iDirect Asia Pte LtdCompany web site: http://www.stengg.com ~ Main Phone: 65.6521.7888TAC Contact Information: Phone: 703.648.8151 ~ Email: [email protected] ~ Web site: tac.idirect.net

    Document Name: UG_iMonitor User Guide iDX 3.3_Rev C_04_24_15

    Document Part Number: T0000597

  • iMonitor User Guide iiiiDX Release 3.3

    Revision History

    The following table shows all revisions for this document. To determine if this is the latest revision, check the TAC Web. Refer to Getting Help on page xii for TAC access information.

    Revision Date Updates

    A 07/31/2014 First release of document for iDX 3.3

    B 02/11/2015 Update for iDX 3.3.1

    C 04/27/2015 A warning, Nominal Carrier Equivocation Occurring, has been added to Chapter 2 and to Appendix B.

  • iv iMonitor User GuideiDX Release 3.3

    Revision History

  • iMonitor User Guide viDX Release 3.3

    Contents

    About. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

    Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

    Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

    Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

    Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

    Document Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

    The iVantage Network Management System . . . . . . . . . . . . . . . . . . . . . . . . . 21

    Chapter 1 Overview of the NMS for iMonitor . . . . . . . . . . . . . . . . . . . . . . . 11.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

    1.2 Components of the Network Management System . . . . . . . . . . . . . . . . . . . . . . 2

    1.2.1 NMS Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

    1.2.2 Server Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

    1.3 Installing iBuilder, iMonitor, and iSite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

    1.3.1 System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

    1.3.2 Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

    1.4 Launching iMonitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

    1.4.1 Logging On to Additional Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

    1.4.2 Multiple Users or PCs Accessing the NMS . . . . . . . . . . . . . . . . . . . . . . . . . 6

    1.4.3 Accepting Changes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

    1.5 Overview of iMonitor Usage and Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

    1.5.1 Time Frames in iMonitor Requests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

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    1.5.2 Saving Historical Time Ranges across Multiple Displays . . . . . . . . . . . . . . . . 8

    1.5.3 Saving iMonitor Results to a File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

    1.5.4 Types of iMonitor Displays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

    1.5.5 Multicolumn Details Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

    1.5.6 Multiple vs. Grouped Display Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

    1.6 Using the iMonitor Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

    1.6.1 Clicking on Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

    1.6.2 Globe Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

    1.6.3 iMonitor Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

    1.6.4 Using the iMonitor Toolbars and Menu Options . . . . . . . . . . . . . . . . . . . . 15

    1.6.5 Selecting Columns for Viewing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

    Chapter 2 Monitoring Conditions and Events . . . . . . . . . . . . . . . . . . . . . . 29

    2.1 Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

    2.1.1 Representing the State of an Element with Icons. . . . . . . . . . . . . . . . . . . 29

    2.1.2 Conditions Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

    2.1.3 Elements with Multiple Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

    2.1.4 Offline State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

    2.1.5 Alarms and Warnings on Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

    2.1.6 NMS Database Replication Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

    2.2 Placing an Element Under Observation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

    2.2.1 Viewing Conditions or Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

    2.2.2 Interpreting Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

    2.3 Examples of System Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

    2.4 Snapshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

    2.4.1 Network, Teleport and Device Condition Snapshot. . . . . . . . . . . . . . . . . . 47

    2.4.2 Network and Line Card Data Snapshot . . . . . . . . . . . . . . . . . . . . . . . . . . 53

    Chapter 3 Monitoring Performance and Status . . . . . . . . . . . . . . . . . . . . 553.1 Monitoring Protocol Processor Blades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

    3.2 Using the Remote Probe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

    3.2.1 Modifying the Timeout Duration for a CW or PN Carrier . . . . . . . . . . . . . . 62

    3.3 CPU Usage on Protocol Processor Blades. . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

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    3.4 Adaptive TDMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

    3.4.1 Timeplan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

    3.4.2 Inroute Group Composition Usage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

    3.4.3 C/N0 Distribution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

    3.4.4 Upstream C/N0 and Thresholds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

    3.5 Inroute Distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

    3.5.1 Viewing Inroute Distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

    3.5.2 ACQ Bounce from the Inroute Distribution Pane . . . . . . . . . . . . . . . . . . . 79

    3.6 Latency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

    3.7 Satellite Link Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

    3.7.1 Line Card Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

    3.7.2 Upstream Performance Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

    3.7.3 SATCOM Graph, Remote Status and UCP Information . . . . . . . . . . . . . . . . 96

    3.7.4 UCP Graph . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

    3.8 Group QoS Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

    3.8.1 Group QoS Distribution Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

    3.8.2 Group QoS Plot Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

    3.8.3 Group QoS List Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

    3.9 Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

    3.10 Monitoring DVB-S2 Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

    3.10.1 Monitoring the ACM Gain of DVB-S2 Carrier . . . . . . . . . . . . . . . . . . . . . 127

    3.10.2 Monitoring the MODCOD Distribution of a DVB-S2 Carrier . . . . . . . . . . . . 131

    3.10.3 Monitoring the MODCOD Utilization of DVB-S2 Remotes . . . . . . . . . . . . . 134

    3.10.4 Monitoring the Signal-to-Noise Ratio of DVB-S2 Remotes . . . . . . . . . . . . . 140

    3.10.5 Viewing DVB-S2 Hub Line Card Debug Statistics. . . . . . . . . . . . . . . . . . . 142

    3.11 Connecting to Network Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

    3.11.1 Examining IP Routing and HDLC Information on Remotes. . . . . . . . . . . . . 146

    Chapter 4 Traffic Statistics and Traffic Graphs. . . . . . . . . . . . . . . . . . . 1494.1 Traffic Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

    4.1.1 IP Traffic Statistics vs. Satellite Traffic Statistics . . . . . . . . . . . . . . . . . 149

    4.1.2 Traffic Statistics Collection Points . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

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    4.2 Traffic Graphs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

    4.2.1 SAT Traffic Graph . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

    4.2.2 IP Traffic Graph . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

    4.3 Satellite Bandwidth Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

    Chapter 5 Reporting on Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1635.1 Long Term Bandwidth Usage Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

    5.1.1 Generating Long Term Bandwidth Usage Reports. . . . . . . . . . . . . . . . . . 163

    5.1.2 Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

    5.1.3 Interpreting Long Term Bandwidth Usage Reports . . . . . . . . . . . . . . . . . 167

    5.2 Remote and Line Card Availability Reports . . . . . . . . . . . . . . . . . . . . . . . . . 168

    Appendix A Accessing the NMS Statistics Archive . . . . . . . . . . . . . . . . . . 171A.1 Optimization of the Statistics Archive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

    A.1.1 Optimized NMS Statistics Archive Storage . . . . . . . . . . . . . . . . . . . . . . 171

    A.1.2 Optimized NMS Statistics Archive Lookup . . . . . . . . . . . . . . . . . . . . . . . 172

    A.1.3 Archive Consolidation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

    A.2 NMS Database Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

    A.2.1 Connecting to the NMS Archive Database with ODBC . . . . . . . . . . . . . . . 172

    A.2.2 Obtaining the ODBC Connection Library. . . . . . . . . . . . . . . . . . . . . . . . 172

    A.2.3 Setting up a Simple ODBC Access Account . . . . . . . . . . . . . . . . . . . . . . 172

    A.3 Basic Archive Database Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

    A.3.1 Types of NMS Databases and Supported Access . . . . . . . . . . . . . . . . . . . 173

    A.3.2 Database Structure Changes between Releases . . . . . . . . . . . . . . . . . . . 174

    A.3.3 Accessing Remote and Network Names from Configuration Database. . . . . 174

    A.3.4 Timestamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

    A.3.5 Overview of the Archive Database Tables. . . . . . . . . . . . . . . . . . . . . . . 174

    A.4 Database Table Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

    A.4.1 Consolidated Statistics Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

    A.4.2 IP Statistics Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

    A.4.3 Latency Measurements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

    A.4.4 Hub Line Card Statistics and Upstream Channel Statistics . . . . . . . . . . . . 179

    A.4.5 Remote Return Channel Statistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

  • iMonitor User Guide ixiDX Release 3.3

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    A.4.6 Remote Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

    A.4.7 Uplink Control Adjustments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

    A.4.8 Event Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

    A.4.9 Hub and Remote State Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

    A.4.10 Protocol Processor State Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

    A.4.11 Hub Chassis State Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

    A.4.12 Over-the-Air Statistics Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

    A.4.13 Over-the-Air Multicast Statistics Tables . . . . . . . . . . . . . . . . . . . . . . . . 190

    A.4.14 Mesh Statistics Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

    A.4.15 DVB-S2 Statistics Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

    A.4.16 Group QoS Statistics Tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

    A.4.17 Revision Activity and Revision State Tables . . . . . . . . . . . . . . . . . . . . . 196

    A.4.18 Inroute Group Composition Statistics . . . . . . . . . . . . . . . . . . . . . . . . . 198

    A.4.19 Inroute Slot Usage Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

    A.4.20 Remote Power Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

    A.5 NMS Statistics Archive Database Structure . . . . . . . . . . . . . . . . . . . . . . . . . 200

    A.5.1 Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

    A.5.2 Archive Database Table Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

    A.5.3 The Archive Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

    A.5.4 Table Division Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

    A.5.5 Table Selection Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

    A.5.6 Converting Data between Table Formats . . . . . . . . . . . . . . . . . . . . . . . 206

    A.5.7 Optimizing Archive Database Performance . . . . . . . . . . . . . . . . . . . . . . 207

    A.5.8 Selecting from the Restructured Database . . . . . . . . . . . . . . . . . . . . . . 212

    Appendix B Alarms and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217B.1 Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

    B.2 Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

    Appendix C SNMP Proxy Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221C.1 How the Proxy Agent Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

    C.2 The iDirect Management Information Base (MIB) . . . . . . . . . . . . . . . . . . . . . 222

    C.2.1 Resetting Statistical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

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    C.2.2 iDirect MIB SNMP Traps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

    C.2.3 Setting up SNMP Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

    C.3 Working with HP OpenView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

    C.3.1 Linux SNMP Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

  • iMonitor User Guide iiDX Release 3.3

    List of Figures

    Figure 1. Windows 7 Start Menu Entries for NMS GUI Clients . . . . . . . . . . . . . . . . . . . . . . . 4Figure 2. iMonitor Login Information Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Figure 3. Using the File Menu to Log On To iMonitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Figure 4. Clearing Automatically Accept Configuration Changes . . . . . . . . . . . . . . . . . . . . 7Figure 5. Accept Changes Button Indicating Configuration Change . . . . . . . . . . . . . . . . . . . 7Figure 6. Using the Pushpin to Set the Time Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Figure 7. Saving iMonitor Results to a File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Figure 8. iMonitor Main Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Figure 9. Expand Tree Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Figure 10. Expanded Tree with Child Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Figure 11. Collapse Tree Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Figure 12. Collapsed Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Figure 13. Sort Preferences Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Figure 14. Sample Context Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Figure 15. Fully-Expanded Network in iMonitor Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Figure 16. iMonitor Title Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Figure 17. iMonitor Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Figure 18. iMonitor Main Toolbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Figure 19. Enabling Audio Notification from the Results Menu. . . . . . . . . . . . . . . . . . . . . . 17Figure 20. Disabling Audio Notification from the Results Menu . . . . . . . . . . . . . . . . . . . . . 17Figure 21. Audio Notification Properties Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Figure 22. Condition Log Tab with Acknowledged Conditions . . . . . . . . . . . . . . . . . . . . . . 18Figure 23. iMonitor View Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Figure 24. Selecting Search Criteria on Find Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Figure 25. Find Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Figure 26. The Workspace Toolbar in Action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Figure 27. iMonitor Operational Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Figure 28. iMonitor Status Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Figure 29. Conditions Pane. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Figure 30. Legend Pane (Partial View) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Figure 31. iMonitor Tree with Real-Time Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Figure 32. Real-Time Status of Remote with Idle and Dormant States Enabled . . . . . . . . . . . 25Figure 33. Selecting Columns for Viewing from Context Menu . . . . . . . . . . . . . . . . . . . . . . 26Figure 34. Select Columns Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Figure 35. Select Columns Dialog Box with Show Default Button . . . . . . . . . . . . . . . . . . . . 27Figure 36. iMonitor Conditions Pane. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Figure 37. Disabling a Condition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Figure 38. Clearing the Condition Log Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

  • ii iMonitor User GuideiDX Release 3.3

    List of Figures

    Figure 39. Selecting the Toggle Conditions Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Figure 40. Observing Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Figure 41. Cancelling Observation of an Element . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Figure 42. Remote Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Figure 43. Select Items Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Figure 44. Conditions Select Time Range Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Figure 45. Events Time Range Dialog Box with Text Filter . . . . . . . . . . . . . . . . . . . . . . . . 42Figure 46. Get Past Drop-Down List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Figure 47. Conditions Results in Multicolumn Format . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Figure 48. Conditions Time Line Results in Graphical Format . . . . . . . . . . . . . . . . . . . . . . 43Figure 49. Selecting Time Scale in the Conditions Time Line . . . . . . . . . . . . . . . . . . . . . . 44Figure 50. Conditions Time Line Tab with Detail Selected . . . . . . . . . . . . . . . . . . . . . . . . 44Figure 51. Event Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Figure 52. Conditions Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Figure 53. List and Details View of Condition Snapshot . . . . . . . . . . . . . . . . . . . . . . . . . . 48Figure 54. Remote Submenu in Condition Snapshot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Figure 55. Teleport Condition Snapshot: Detail View. . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Figure 56. Condition Snapshot: Hovering Mouse in Details View. . . . . . . . . . . . . . . . . . . . . 50Figure 57. Network Conditions: Selecting Multiple Remotes in Details View. . . . . . . . . . . . . 51Figure 58. Select Remotes Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Figure 59. Example of Remote Availability Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Figure 60. Select Items and Stats Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Figure 61. Network Data Snapshot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Figure 62. Data Snapshot Right-Click Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Figure 63. iMonitor Blade Info Pane: Initial View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Figure 64. iMonitor Blade Info Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Figure 65. Probe Remote Power for TDMA Remote in Network . . . . . . . . . . . . . . . . . . . . . 57Figure 66. Probe Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Figure 67. Changing the Remote Transmit Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Figure 68. Probe Dialog Box: Terminal Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Figure 69. Probe Dialog Box: Reset Remote. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60Figure 70. Probe Dialog Box: Cross Polarization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60Figure 71. Probe Dialog Box: Selecting a Protocol Layer . . . . . . . . . . . . . . . . . . . . . . . . . 61Figure 72. Probe Dialog Box: Protocol Layer Operations. . . . . . . . . . . . . . . . . . . . . . . . . . 62Figure 73. Setting the Timeout for a CW or PN Carrier in iBuilder . . . . . . . . . . . . . . . . . . . 63Figure 74. Select Items Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Figure 75. Blade CPU Usage: Chart View Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Figure 76. Blade CPU Usage: List View Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Figure 77. Select Inroute Groups in Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66Figure 78. Timeplan Graphs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Figure 79. Timeplan Statistics in Multicolumn List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

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    Figure 80. IGC Usage Histogram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69Figure 81. IGC Usage Histogram: Changing the Graph Type . . . . . . . . . . . . . . . . . . . . . . . 70Figure 82. IGC Usage: Timeline Graph . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70Figure 83. IGC Usage: Multicolumn List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Figure 84. C/N0 Distribution: Timeline Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Figure 85. C/N0 Distribution: Multicolumn List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Figure 86. Select Remotes Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75Figure 87. Upstream C/N0 and Thresholds: Timeline Tab . . . . . . . . . . . . . . . . . . . . . . . . . 76Figure 88. Upstream C/N0 and Thresholds: Multicolumn List. . . . . . . . . . . . . . . . . . . . . . . 77Figure 89. Select Inroute Groups Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78Figure 90. Inroute Distribution Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78Figure 91. Performing ACQ Bounce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79Figure 92. Select Items Dialog Box for Latency Measurements. . . . . . . . . . . . . . . . . . . . . . 80Figure 93. Select Time Range Dialog Box and Clock Display . . . . . . . . . . . . . . . . . . . . . . . 81Figure 94. iMonitor Latency Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81Figure 95. Select Line Cards Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83Figure 96. iMonitor Hub Line Card Statistics Pane: Initial View . . . . . . . . . . . . . . . . . . . . . 84Figure 97. Hub Line Card Statistics: Graphical Display and Multicolumn List . . . . . . . . . . . . 85Figure 98. HLC Graph Right-Click Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87Figure 99. Hub Line Card Graph: Changing the Scale . . . . . . . . . . . . . . . . . . . . . . . . . . . 88Figure 100. Hub Line Card Statistics for an SCPC Return Channel and for an XLC-M Line Card. . 88Figure 101. Select Remotes Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90Figure 102. iMonitor Upstream Performance Statistics Pane: TDMA and SCPC Channels . . . . . . 91Figure 103. Upstream Performance Statistics: Multicolumn List . . . . . . . . . . . . . . . . . . . . . 92Figure 104. Upstream Performance Statistics: TDMA and SCPC Buttons . . . . . . . . . . . . . . . . 93Figure 105. Remote Upstream Performance Statistics: Graph and Multicolumn List . . . . . . . . 93Figure 106. Upstream Performance Graph Right-Click Menu. . . . . . . . . . . . . . . . . . . . . . . . 94Figure 107. Remote Upstream Performance Statistics for TDMA and SCPC Return Channels . . . 94Figure 108. Remote Performance Statistics CRC Errors: Graph and Multicolumn List. . . . . . . . 96Figure 109. Select Items Dialog Box with Remote Pre-Selected. . . . . . . . . . . . . . . . . . . . . . 97Figure 110. iMonitor SATCOM Graphs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98Figure 111. Remote Status Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99Figure 112. UCP Info Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100Figure 113. Select Remotes Dialog Box: Selecting Past Data. . . . . . . . . . . . . . . . . . . . . . . 101Figure 114. UCP Graphs for Grouped Remotes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102Figure 115. UCP Graph Right-Click Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103Figure 116. UCP Raw Data for Highlighted Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104Figure 117. Selecting QoS Stats from iMonitor Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . 105Figure 118. Selecting Elements for Group QoS Statistics . . . . . . . . . . . . . . . . . . . . . . . . . 106Figure 119. Selecting a Single Node for Group QoS Statistics . . . . . . . . . . . . . . . . . . . . . . 106Figure 120. Group QoS Stats: Initial View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

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    Figure 121. Group QoS Distribution: Group QoS View vs. Remote View. . . . . . . . . . . . . . . . 108Figure 122. Group QoS Distribution: Viewing QoS Statistics for a Node . . . . . . . . . . . . . . . . 109Figure 123. Group QoS Distribution: Single Group QoS Node Divided Across Main Display . . . . 110Figure 124. Group QoS Distribution: Base Measures in Right-Click Menu . . . . . . . . . . . . . . . 110Figure 125. Group QoS Distribution Base Measure: Bandwidth Allocated vs. Static . . . . . . . . 111Figure 126. Group QoS Distribution: Tab Name Change for Base Measure . . . . . . . . . . . . . . 111Figure 127. Group QoS Distribution: Display Controls and Filter Settings . . . . . . . . . . . . . . 112Figure 128. Group QoS Distribution: Top Ten Remotes (Allocated) . . . . . . . . . . . . . . . . . . 113Figure 129. Group QoS Distribution: Filtering Remotes with the Filter Remotes Button . . . . . 113Figure 130. Group QoS Distribution: Selecting a Statistics Record with the Slider. . . . . . . . . 114Figure 131. Group QoS Distribution: Replaying Historical Statistics . . . . . . . . . . . . . . . . . . 115Figure 132. Group QoS Distribution: Averaging Over the Historical Time Range . . . . . . . . . . 115Figure 133. Group QoS Distribution: Zoom Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116Figure 134. Group QoS Distribution: Resizing the Zoom Box . . . . . . . . . . . . . . . . . . . . . . . 117Figure 135. Group QoS Distribution: Moving the Zoom Box Horizontally . . . . . . . . . . . . . . . 117Figure 136. Group QoS Distribution: Clearing the Horizontal Zoom . . . . . . . . . . . . . . . . . . 118Figure 137. Group QoS Distribution: Viewing Statistics after Zooming . . . . . . . . . . . . . . . . 118Figure 138. Group QoS Stats: Plot Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119Figure 139. Group QoS Stats for Selected Bandwidth Group . . . . . . . . . . . . . . . . . . . . . . . 120Figure 140. Group QoS Stats: Selecting Graphs to View . . . . . . . . . . . . . . . . . . . . . . . . . . 121Figure 141. Group QoS Stats: Changing the Scale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121Figure 142. Group QoS Stats: List Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122Figure 143. Selecting Service Levels to View Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . 123Figure 144. QoS Service Level Statistics Graph . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124Figure 145. Saving QoS Statistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125Figure 146. Control Panel Tab: Example 1Figure 111 on page 99. . . . . . . . . . . . . . . . . . . . 126Figure 147. Control Panel Tab: Example 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127Figure 148. Selecting Remotes for ACM Gain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128Figure 149. Select Time Range Graphical Slot Display . . . . . . . . . . . . . . . . . . . . . . . . . . . 128Figure 150. ACM Gain: ACM Gain Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129Figure 151. Selecting Remotes in the Left Pane of the ACM Gain Display . . . . . . . . . . . . . . 129Figure 152. Changing the Remotes in the ACM Gain Display . . . . . . . . . . . . . . . . . . . . . . . 130Figure 153. Changing the ACM Gain Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130Figure 154. ACM Gain: List Data Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131Figure 155. Selecting Remotes for MODCOD Distribution . . . . . . . . . . . . . . . . . . . . . . . . . 132Figure 156. MODCOD Distribution Display: MODCOD Tab . . . . . . . . . . . . . . . . . . . . . . . . . 132Figure 157. MODCOD Distribution Display: Timeline Tab . . . . . . . . . . . . . . . . . . . . . . . . . 133Figure 158. MODCOD Distribution Display: List Data Tab . . . . . . . . . . . . . . . . . . . . . . . . . 134Figure 159. Selecting Remotes for MODCOD Utilization . . . . . . . . . . . . . . . . . . . . . . . . . . 135Figure 160. MODCOD Utilization Display: Message Structure Tab . . . . . . . . . . . . . . . . . . . . 135Figure 161. MODCOD Utilization Display: MODCOD Tab . . . . . . . . . . . . . . . . . . . . . . . . . . 136

  • iMonitor User Guide viDX Release 3.3

    List of Figures

    Figure 162. MODCOD Utilization Display: Changing the Graph Type . . . . . . . . . . . . . . . . . . 137Figure 163. MODCOD Utilization Display: Detailed Data Tab . . . . . . . . . . . . . . . . . . . . . . . 137Figure 164. MODCOD Utilization Display: Context Menu. . . . . . . . . . . . . . . . . . . . . . . . . . 139Figure 165. Enabling Mouse Tracking for MODCOD Utilization . . . . . . . . . . . . . . . . . . . . . . 139Figure 166. MODCOD Utilization: Setting MODCOD Boundaries . . . . . . . . . . . . . . . . . . . . . 139Figure 167. MODCOD Utilization: Setting Size of Sparkline Column and Rows. . . . . . . . . . . . 140Figure 168. MODCOD Utilization: Setting the Maximum Spark Lines for a Remote. . . . . . . . . 140Figure 169. Selecting Remotes SNR Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141Figure 170. ACM SNR Monitoring: SNR Plot Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141Figure 171. ACM SNR Monitoring: List Data Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142Figure 172. DVB-S2 Hub Debug View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143Figure 173. Viewing Details of DVB-S2 Hub Debug Statistics . . . . . . . . . . . . . . . . . . . . . . . 144Figure 174. Hub Debug Statistics: Selecting Structure for Second Tab . . . . . . . . . . . . . . . . 145Figure 175. Hub Debug Statistics: ACM Packets Rx Low Example . . . . . . . . . . . . . . . . . . . . 145Figure 176. Hub Debug Statistics: Resetting the Counters . . . . . . . . . . . . . . . . . . . . . . . . 146Figure 177. Viewing IP Routing and HDLC Information from the Remote Command Line . . . . 147Figure 178. Collection Points for IP Usage Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150Figure 179. Collection Points for Satellite and IP Statistics . . . . . . . . . . . . . . . . . . . . . . . 151Figure 180. Select Items Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152Figure 181. SAT Traffic: SAT Traffic Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153Figure 182. SAT Traffic: SAT Downstream Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154Figure 183. SAT Traffic Options Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155Figure 184. Statistics Graphs Show Parameters Section . . . . . . . . . . . . . . . . . . . . . . . . . . 155Figure 185. Select Remotes Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156Figure 186. IP Traffic Graphs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157Figure 187. IP Traffic: Downstream and Upstream Data . . . . . . . . . . . . . . . . . . . . . . . . . 157Figure 188. IP Traffic Graph: Context Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158Figure 189. Selecting Remotes for Grouped Remotes IP Traffic Graph . . . . . . . . . . . . . . . . 159Figure 190. Selecting Remotes for the Main Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159Figure 191. IP Traffic Graph: Sorting Remotes by Traffic Volume . . . . . . . . . . . . . . . . . . . 160Figure 192. IP Statistics Options Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161Figure 193. Select Remotes Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162Figure 194. Real-time SAT Bandwidth Usage Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162Figure 195. Selecting Long Term Bandwidth Usage Parameters. . . . . . . . . . . . . . . . . . . . . 164Figure 196. SAT Long Term Bandwidth Usage Report: Totals Tab . . . . . . . . . . . . . . . . . . . 166Figure 197. IP Long Term Bandwidth Usage Report: Totals Tab. . . . . . . . . . . . . . . . . . . . . 167Figure 198. SAT Long Term Bandwidth Usage Report: Average Tab . . . . . . . . . . . . . . . . . . 167Figure 199. Select Remotes Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169Figure 200. Remote Availability Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169Figure 201. Default Table Set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201Figure 202. Release 6.0 and Earlier Statistics Archiving Process . . . . . . . . . . . . . . . . . . . . 201

  • vi iMonitor User GuideiDX Release 3.3

    List of Figures

    Figure 203. New Statistics Archiving Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202Figure 204. Algorithm for Calculating Database Table Name . . . . . . . . . . . . . . . . . . . . . . 205Figure 205. Archive Database after Conversion to 6.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . 206Figure 206. Allowing Blocked Content for Database Partitioning Calculator. . . . . . . . . . . . . 209Figure 207. Archive Database Partitioning Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . 210Figure 208. Segmented nms_remote_status archive tables . . . . . . . . . . . . . . . . . . . . . . . 212Figure 209. SNMP Proxy Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

  • iMonitor User Guide viiiDX Release 3.3

    List of Figures

  • iMonitor User Guide viiiiDX Release 3.3

    List of Tables

    Table 1. Main Toolbar Icons and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Table 2. Operational Toolbar Icons and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Table 3. Elements and Types of Information Provided . . . . . . . . . . . . . . . . . . . . . . . . . . 29Table 4. Real-Time States and Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Table 5. Explanation of Alarms by Element . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Table 6. Explanation of Warnings by Element . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Table 7. Warnings Raised by NMS Database Replication Scripts on MySQL Master . . . . . . . . . 36Table 8. Warnings Raised by NMS Database Replication Scripts on MySQL Slave. . . . . . . . . . 37Table 9. DVB-S2 Performance Monitoring: Availability for Network Elements . . . . . . . . . . 127Table 10. DVB-S2 MODCOD Index Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138Table 11. Archive Database Tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175Table 12. IP Statistics Record Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178Table 13. lat_stats Record Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179Table 14. nms_hub_stats Table Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179Table 15. nms_inroutes Table Format. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181Table 16. raw_tdma_rmtrx_stats Record Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182Table 17. raw_scpc_rmtrx_stats Record Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182Table 18. nms_remote_status Record Format. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183Table 19. nms_ucp_info Record Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184Table 20. event_msg Record Format. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185Table 21. state_change_log Record Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185Table 22. pp_state_change_log Record Format. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187Table 23. chassis_state_change_log Record Format. . . . . . . . . . . . . . . . . . . . . . . . . . . . 188Table 24. OTA Stats Record Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189Table 25. OTA Multicast Statistics Record Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190Table 26. Mesh Statistics Record Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191Table 27. remote_dvbs2_stats Record Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191Table 28. hub_dvbs2_stats Record Format. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193Table 29. pp_dvbs2_stats Record Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194Table 30. nms_group_qos_stats Record Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195Table 31. nms_sl_qos_stats Record Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195Table 32. rev_activity Record Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196Table 33. rev_state Record Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196Table 34. inroute_composit_stats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198Table 35. inroute_slot_usage_stats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198Table 36. remote_power_stats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199Table 37. Default Data Striping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201Table 38. TABLE_INFO Format and Default Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

  • iMonitor User Guide ixiDX Release 3.3

    List of Tables

    Table 39. Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217Table 40. Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219Table 41. iDirect MIB Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224Table 42. iDirect MIB Statistical Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226Table 43. iDirect MIB Traps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234Table 44. SNMP Command Line Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

  • x iMonitor User GuideiDX Release 3.3

    List of Tables

  • iMonitor User Guide xiiDX Release 3.3

    About

    PurposeThe iMonitor User Guide provides detailed instructions for monitoring iDirect networks using the iMonitor client application of the iDirect Network Management System (NMS). For details on configuring iDirect networks, see the iBuilder User Guide.

    AudienceThe iMonitor User Guide is intended for network operators, network architects, and other personnel who operate or monitor iDirect networks. It is not intended for end users or field installers.

    ContentsThis document contains the following major sections:

    This document contains the following major sections:

    The iVantage Network Management System

    Overview of the NMS for iMonitor

    Monitoring Conditions and Events

    Monitoring Performance and Status

    Traffic Statistics and Traffic Graphs

    Reporting on Networks

    Accessing the NMS Statistics Archive

    Alarms and Warnings

    SNMP Proxy Agent

  • xii iMonitor User GuideiDX Release 3.3

    Document Conventions

    Document ConventionsThis section illustrates and describes the conventions used throughout this document.

    Getting HelpThe iDirect Technical Assistance Center (TAC) is available to provide assistance 24 hours a day, 365 days a year. Software user guides, installation procedures, FAQs, and other documents that support iDirect products are available on the TAC Web site. Access the TAC Website at http://tac.idirect.net.

    The TAC may also be contacted by telephone or email.

    Telephone: (703) 648-8151

    E-mail: [email protected]

    Convention Description Example

    Command Used when the user is required to type a command at a command line prompt or in a console.

    Type the command:

    cd /etc/snmp/

    Terminal Output

    Used when showing resulting output from a command that was entered at a command line or on a console.

    crc report all8350.3235 : DATA CRC [ 1] 8350.3502 : DATA CRC [5818] 8350.4382 : DATA CRC [ 20]

    Screen Reference

    Used when referring to text that appears on the screen on a Graphical User Interface (GUI).

    Used when specifying names of commands, menus, folders, tabs, dialogs, list boxes, and options.

    1. To add a remote to an inroute group, right-click the Inroute Group and select Add Remote.The Remote dialog box has a number of user-selectable tabs across the top. The Information tab is visible when the dialog box opens.

    Hyperlink Used to show all hyperlinked text within a document or external links such as web page URLs.

    For instructions on adding a line card to the network tree, see Adding a Line Card on page 108.

    WARNING: A warning highlights an essential operating or maintenance procedure, practice, condition, or statement which, if not strictly observed, could result in injury, death, or long term health hazards.

    CAUTION: A caution highlights an essential operating or maintenance procedure, practice, condition, or statement which, if not strictly observed, could result in damage to, or destruction of, equipment or a condition that adversely affects system operation.

    NOTE: A note is a statement or other notification that adds, emphasizes, or clarifies essential information of special importance or interest.

  • iMonitor User Guide xiiiiDX Release 3.3

    Document Set

    For sales or product purchasing information contact iDirect Corporate Sales at the following telephone number or e-mail address:

    Telephone: (703) 648-8000

    E-mail: [email protected]

    iDirect produces documentation that is technically accurate, easy to use, and helpful to our customers. Please assist us in improving this document by providing feedback. Send comments to [email protected].

    Document SetThe following iDirect documents are available at http://tac.idirect.net and contain information relevant to installing and using iDirect satellite network software and equipment.

    iDX Release Notes

    iDX Software Installation Guide or Network Upgrade Procedure Guide

    iDX iBuilder User Guide

    iDX Technical Reference Guide

    iDX Installation and Commissioning Guide for Remote Satellite Routers

    iDX Features and Chassis Licensing Guide

    iDX Software Installation Checklist/Software Upgrade Survey

    iDX Link Budget Analysis Guide

  • xiv iMonitor User GuideiDX Release 3.3

    Document Set

  • iMonitor User Guide iiDX Release 3.3

    The iVantage Network Management System

    iMonitor is a component of the iDirect iVantage Network Management System (NMS). The iVantage NMS is a complete suite of tools for configuring, monitoring, and controlling iDirect satellite networks.

    The iVantage NMS consists of the following components:

    iBuilder enables rapid, intuitive configuration of any iDirect network. It allows you to easily add components to your network, change your current configuration, and download configuration and software to network elements. The iBuilder Revision Server provides automated management of software and firmware upgrades for your remote modems. The iBuilder Group QoS (GQoS) user interface allows advanced network operators a high degree of flexibility in creating subnetworks and groups of remotes with various levels of service tailored to their network requirements. The iBuilder User Guide provides detailed instructions for using iBuilder to configure and manage your network.

    iMonitor provides network operators with detailed information on real-time and historical performance of the network. Among its many capabilities, iMonitor allows you to analyze bandwidth usage; view remote status; view network statistics; monitor performance of networks, sub-networks and individual network elements; and manage alarms, warnings and network events. Alarms, warnings and statistics can be forwarded as SNMP traps. All events and performance statistics are automatically archived. Data displayed on the iMonitor GUI can be exported directly into Excel for further analysis. A Network Probe allows detailed investigation of network issues. The iMonitor User Guide provides instructions for using iMonitor.

    iSite allows you to monitor and configure iDirect devices in the field. It includes several features that aid in the remote commissioning process, including assistance for antenna pointing, antenna look angle calculation, and cross polarization. An iSite API is available for custom development. Remotes that support the iSite client do not support Web iSite.

    Web iSite is the Web-based version of iSite available for the latest generation of iDirect remote modems, including the Evolution X1, X7 and e150. Web iSite can be used with any supported Web browser; therefore, no client software is required. Remotes that support Web iSite do not support the iSite GUI client discussed above.

    NOTE: Beginning with iDX Release 3.1, the Geographic Map is no longer supported. For questions, please contact the iDirect TAC.

  • ii iMonitor User GuideiDX Release 3.3

    A Virtual Network Operator (VNO) license enables network operators to view and manage only their own networks and remotes, independent of other operators delivering services out of the same hub. The VNO package makes it possible to scale investments to actual business growth, significantly reducing initial capital equipment expenses. Configuring VNOs is described in the iBuilder User Guide.

    A Customer Network Observer (CNO) license grants filtered read-only iMonitor access, allowing customers real-time and historical views into their own network performance while maintaining overall network privacy. Configuring CNOs is described in the iBuilder User Guide.

  • iMonitor User Guide 1iDX Release 3.3

    1 Overview of the NMS for iMonitor

    The iDirect Network Management System (the iVantage NMS) is a suite of applications and servers that provide configuration, control and monitoring of all components of iDirect networks. The NMS client/server system consists of three series of components:

    NMS applications with Graphical User Interfaces (GUIs) for configuring and monitoring iDirect networks

    Databases that store configuration and statistical data

    Middleware that manages access to the databases on behalf of users

    For a description of all iVantage NMS components see The iVantage Network Management System on page i.

    1.1 IntroductionThis chapter provides important information needed to understand how iMonitor works and how to use it effectively. This chapter discusses how to prepare for installation; how to use the tools available in iMonitor; how to create, customize, and print reports; and how to determine the configuration status of network elements.

    iMonitor provides visibility to real-time status and operational characteristics of network elements.

    Status refers to the real-time state of network elements (such as OK, Warning, Alarm). iMonitor generates warnings and alarms for the various network elements when faults or anomalous conditions occur. Warnings and alarms are collectively called conditions.

    Operational characteristics are captured in a variety of network statistical data, such as IP traffic statistics, satellite link quality, and hardware component operating values. Various graphical displays can be viewed based on these operational characteristics.

    Status and statistical data are stored in the historical archive to provide analysis of anomalous conditions and performance trends.

    NOTE: iDirect Mesh is not supported in iDX Release 3.3.

  • 2 iBuilder User GuideiDX Release 3.3

    Components of the Network Management System

    1.2 Components of the Network Management SystemThe NMS consists of several client/server components that work together to provide the functions and views necessary to control an iDirect network. These components are briefly discussed below.

    1.2.1 NMS ClientsThe iDirect NMS provides three GUI clients, each of which performs specific functions for networks operators, field installers, and end users.

    iBuilderThe iBuilder client provides all configuration and control functions to network operators. Configuration consists of creating network elements (such as networks, line cards, and remotes) and specifying their operational parameters (such as QoS profiles or IP addresses). Control consists of applying the specified configurations to the actual network elements; retrieving active configurations; resetting elements; and upgrading element software and firmware. Refer to the iBuilder User Guide for more information.

    iMonitorThe iMonitor client provides complete visibility to the real-time status and operational data of network elements. Status refers to the real-time state of network elements, such as OK, warning, or alarm. Operational data are captured in a variety of network statistical data tables and displays, revealing, for example, IP traffic statistics, satellite link quality, and hardware component operating values.

    In addition to real-time visibility, iMonitor provides state information and statistics from the historical archive in order to analyze anomalous conditions and performance trends. This guide has a complete list of real-time and historical data available through iMonitor.

    iSiteThe iSite client is used primarily for commissioning new sites and monitoring remotes from the local LAN side. It contains functions to help installers calculate antenna azimuth/elevation; perform antenna pointing; and perform cross-polarization and 1 dB compression tests. It also provides configuration and real-time state/statistical information for one or more remote units. Instead of interacting with the NMS middleware, iSite connects directly to each remote to perform all of its operations. iSite does not provide access to historical information. See the Installation and Commissioning Guide for Remote Satellite Routers for more on commissioning remotes using iSite.

    NOTE: End-users do not need iSite in order to receive or transmit IP data over the iDirect system.

  • iBuilder User Guide 3iDX Release 3.3

    Components of the Network Management System

    1.2.2 Server ComponentsThe NMS server processes run on NMS Server machines. There are a number of NMS server processes, each of which performs a specific set of functions.

    Configuration ServerThe configuration server manages access to the configuration database, which contains all the element definitions for iDirect networks and their operational parameters. Additionally, the configuration server provides most network control functions (configuration apply, firmware download, resetting, etc.). The other servers also use the configuration server to determine what the network components are.

    Real-time Data ServerThe real-time data server collects the network statistics produced by the network elements. These statistics include IP stats for each remote, remote status messages, timeplan slot assignments, line card statistics, etc. Additionally, the real-time data server provides these statistics to the GUI clients for real-time and historical display.

    Event ServerThe event server generates warnings and alarms and sends them to iMonitor for display. Warnings and alarms are collectively known as conditions. The event server also collects and archives all system events and provides them to iMonitor for display.

    Latency ServerThe latency server measures round-trip time, or latency, for every active remote in the networks. These measurements are stored in the archive and provided to iMonitor for display.

    NMS Controller ServerThe control server manages the PP Controller Server processes running on the NMS server.

    Protocol Processor Controller ServersThe Protocol Processor Controller processes control the iDirect processes on each protocol processor blade.

    Chassis Manager ServerThe chassis manger server controls access to all hub chassis. The CM server only allows access to chassis slots that have been licensed by iDirect.

    NMS Monitor ScriptThe NMS monitor script monitors the NMS processes and restarts them automatically if they terminate abnormally. It records a log file of its activities and can be configured to e-mail designated recipients when it restarts any of the other servers.

    Consolidation ScriptThe consolidation process periodically consolidates records in the statistics archive to preserve disk space on the server machine. Default consolidation parameters are already entered into the configuration database. These settings can be tuned to particular storage requirements as required.

  • 4 iBuilder User GuideiDX Release 3.3

    Installing iBuilder, iMonitor, and iSite

    Database Backup ScriptThe database backup script runs nightly to back up the data in the primary NMS databases and copy it to the backup NMS server. The database backup script must be custom-configured for each customer site.

    Database Restore ScriptThe database restore script runs nightly on the backup NMS server. It restores the primary NMS database into the backup database for NMS failover purposes.

    1.3 Installing iBuilder, iMonitor, and iSiteThis section provides the system requirements and procedures for installing the Network Management System clients.

    1.3.1 System RequirementsThe NMS GUI clients are Windows PC-based applications that only run under the following versions of Windows:

    Windows XP

    Windows 7

    No additional operating systems are supported. iDirect does not support server-based versions of Windows.

    1.3.2 Installation ProcedureA single client installer .exe file, nms_clients_setup.exe, installs all three GUI clients. To install the clients, copy the nms_clients_setup.exe file to the target PC, double-click it, and follow the prompts.

    By default, the clients are installed in the directory C:\Program Files(x86)\iDIRECT. The installer automatically adds the appropriate entries in the Windows Start menu. To run an iDirect NMS GUI client, click Start All ProgramsiDirectNMS Clients , where is the release number. The iBuilder, iMonitor, and iSite clients are displayed, along with an Uninstall selection.

    Figure 1. Windows 7 Start Menu Entries for NMS GUI Clients

    NOTE: The iDirect clients may not operate correctly below screen resolution 1280 X 1024.

  • iBuilder User Guide 5iDX Release 3.3

    Launching iMonitor

    The iDirect clients may not operate correctly in the 32-bit version of Windows 7. If an iDirect client experiences problems, configure it to run in Windows XP Service Pack 3 compatibility mode as follows:

    1. Right click the .exe file and select Properties.

    2. Click the Compatibility tab.

    3. Select Run this program in compatibility mode for: Windows XP (Service Pack 3).

    4. Click OK.

    1.4 Launching iMonitoriMonitor is initially installed with two default accounts: admin and guest. The admin user has full access privileges to all iMonitor functionality. The guest account has read-only access. The passwords for these two accounts are identical to their user names. For information on setting up user accounts, see the chapter Managing User Accounts and User Groups in the iBuilder User Guide.

    iDirect strongly recommends changing all default passwords as soon as possible after the installation.

    1. To launch iMonitor, double-click the desktop shortcut or select it from the Windows Start menu.

    2. Enter the User Name and Password in the Login Information dialog box.

    Figure 2. iMonitor Login Information Dialog Box

    3. Click the Server drop-down menu and select the IP address of the primary NMS Server machine. If the IP address is not in the list, enter it in the Server box.

    4. Click OK to log on to the NMS server.

    NOTE: To log on, the iMonitor and NMS server versions must match. (For example, version 3.0.0 of iMonitor can connect only to version 3.0.0 of the NMS server.)

  • 6 iBuilder User GuideiDX Release 3.3

    Launching iMonitor

    The iMonitor application automatically connects to the NMS server processes that are required to perform the NMS functions. If this connection is lost for any reason, iMonitor automatically reconnects to the servers when they become available.

    1.4.1 Logging On to Additional ServersTo log out of one NMS server and log on to another, select FileLog On to open the Login Information dialog box. Then enter the User Name, Password and Server IP Address of the second server.

    Figure 3. Using the File Menu to Log On To iMonitor

    1.4.2 Multiple Users or PCs Accessing the NMSMultiple users or multiple sessions can run simultaneously on the NMS. The NMS offers the following capabilities:

    1. Multiple simultaneous sessions of iMonitor and/or iBuilder can run on a single PC. These versions can be connected to different servers or the same server.

    2. Multiple PCs can run the same session of iMonitor and/or iBuilder at any given time and connect to the same server at the same time.

    3. Multiple iBuilder users can modify the configuration data base at the same time.

    1.4.3 Accepting ChangesBeginning in iDX Release 3.0, when an iBuilder user modifies the network configuration, by default the changes are automatically accepted in iMonitor login sessions and the iMonitor display is automatically updated. This differs from earlier releases which required iMonitor users to accept the changes before they were displayed.

    To be notified of changes and accept those changes before they are displayed, configure iMonitor to turn on the accept changes functionality as follows:

    1. Click the Edit menu and select Preferences.

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    2. Clear Automatically accept configuration changes (Figure 4).

    Figure 4. Clearing Automatically Accept Configuration Changes

    When Automatically accept changes is disabled (i.e., when the check box in Figure 4 is cleared), then the Accept Changes button works as it did in previous releases. When an iBuilder user changes the configuration, the Accept Changes button on the iMonitor toolbar changes color from gray to red.

    Figure 5. Accept Changes Button Indicating Configuration Change

    To view the changes before accepting them, select ViewConfiguration Changes (see Configuration Changes Pane on page 25). To accept the changes and update the iMonitor display, click Accept Changes.

    1.5 Overview of iMonitor Usage and Displays

    1.5.1 Time Frames in iMonitor RequestsiMonitor provides three basic time periods for requesting data: Real-time, Historical, and Get Past.

    Real-time requests display data as it arrives at the NMS. These requests have no end time; they continue to add data as long as the display is open. Closing either the specific display or the iMonitor application automatically cancels real-time requests.

    Historical requests retrieve data from the historical archive based on the start and end times specified. These requests are active only until the data is completely delivered to iMonitor.

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    Get Past requests represent a hybrid of real-time and historical requests. iMonitor retrieves the most recent data from the archive, and then continues to display real-time data until the request is cancelled.

    1.5.2 Saving Historical Time Ranges across Multiple DisplaysiMonitor can save both Historical and Get Past time ranges and re-use them in other requests.

    To save a specified time range:

    1. Launch the first display and specify a time range.

    2. Click the push pin next to the Time Range button (Figure 6).

    The push pin will change to the saved position as shown in Figure 6. All future requests will automatically use the saved time range until it is removed.

    Figure 6. Using the Pushpin to Set the Time Range

    3. To remove the saved time range, click the push pin again.

    1.5.3 Saving iMonitor Results to a FileiMonitor can save historical or real-time results to disk for the following requests:

    Latency

    Line card statistics

    Events

    Conditions

    Remote Status/UCP

    To save the results:

    1. Select Save to in the Select Items dialog box.

    2. Click the File button to enter a file name and select a folder for the saved data.

    Figure 7. Saving iMonitor Results to a File

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    1.5.4 Types of iMonitor DisplaysiMonitor displays data in graphs and multicolumn lists. Events are shown only in multicolumn lists. Statistical data and conditions may be displayed in both formats, depending on the type of data.

    Graphical displays represent data in graphical charts.

    Multicolumn lists represent data arranged in rows and columns.

    1.5.5 Multicolumn Details DisplaysAll iMonitor multicolumn lists share the following characteristics:

    Data in multicolumn lists can be sorted in ascending or descending order by clicking a column heading.

    By default, data is sorted by date and time.

    Vertical scroll bars function as follows: If the vertical scroll bar is at the bottom of the pane, the pane scrolls to continually

    show new data as it is added to the display. If the vertical scroll bar is positioned somewhere other than the bottom of the

    display, data continues to be added at the bottom, but the display does not scroll.

    Multiple rows of data can be selected, copied and pasted into another application such as Excel for offline viewing and analysis.

    Multicolumn data can be printed by selecting FilePrint. The following functions can be selected by right-clicking inside a multicolumn list:

    Expand All resizes each column to be the width of either the widest data in that column, or the width of the column heading, whichever is wider.

    Fit to Window resizes all columns to fit inside the current width of the pane (so that no horizontal scroll bar is required).

    Copy copies the column headings and data to the clipboard so that it can be pasted into an application such as Excel.

    Copy without headers copies the data to the clipboard without the column headings.

    1.5.6 Multiple vs. Grouped Display ResultsWhen data is requested for sub-elements (such as remotes) from a higher-level element in the iMonitor Tree (such as an inroute group), iMonitor opens a dialog box to select the elements for which to display data. How the data is displayed depends on the type of data requested.

    When the data makes sense only for a single network element, iMonitor launches one pane for each element.

    When the data from multiple elements can be shown together, iMonitor launches a single pane and displays all data in that pane.

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    1.6 Using the iMonitor InterfaceThe iMonitor main window is composed of several toolbars and panes which are described below.

    Figure 8. iMonitor Main Window

    1.6.1 Clicking on Elements

    Right-ClickingRight-click an element to display a menu of operations that can be performed on that element.

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    Single-Clicking vs. Double-ClickingWhen navigating the iMonitor Tree:

    Single-click a plus (+) or minus (-) sign next to an element in the iMonitor Tree to expand or contract the branches to the next level.

    Double-click a remote in the iMonitor Tree to display the Control Panel.

    1.6.2 Globe FunctionsRight-click the Globe at the top of the iMonitor Tree to:

    Enable or disable docking of iMonitor panes

    Hide the iMonitor Tree

    Sort the iMonitor Tree

    Expand the iMonitor Tree

    Collapse the iMonitor Tree

    Using the Docking FeatureDocking is the ability to move an iMonitor pane to another position within iMonitor. A pane can also be detached from iMonitor and placed elsewhere on the screen. Dockable panes have double-ridge lines at the top of the pane.

    To dock or detach an iMonitor pane:

    1. Right-click the double-ridge lines of the pane and select Allow Docking.

    2. Click and hold the double-ridge lines at the top of the pane and drag the pane to a new position. Depending on its new position, the pane may change shape. The shape of the new position will be outlined in iMonitor.

    3. Release the mouse button to re-dock or detach the pane.

    4. To detach a pane completely, double-click the double-ridge lines.

    5. To move a detached pane, either click and drag, or right-click in the border at the top of the pane and select Move.

    6. To resize a pane, place the mouse pointer at an edge of the pane and drag the edge to a new position.

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    Expanding the iMonitor TreeTo expand the iMonitor Tree to view all of the child elements, select EditExpand Tree.

    Collapsing the iMonitor TreeTo collapse the iMonitor Tree to view only the top level elements, select EditCollapse Tree.

    Sorting ColumnsIn any pane with columns, or list controls, sort the entries by the values in any column by clicking the column heading.

    Figure 9. Expand Tree Selection Figure 10. Expanded Tree with Child Elements

    Figure 11. Collapse Tree Selection Figure 12. Collapsed Tree

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    Sorting the TreeTo sort the Tree:

    1. Right-click in the Tree pane or right-click the double-ridge lines above the Tree pane and select Sort Tree. Alternatively, select EditSort Tree.

    2. In the Sort Preferences dialog box, click the Sort items in drop-down list and select either Ascending or Descending.

    Figure 13. Sort Preferences Dialog Box

    3. Click the Sort items by drop-down list and select an option.

    4. When sorting by Name, select or clear the Names are case sensitive check box.

    5. Click the Apply sort to drop-down to select an element on which to sort.

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    6. Click OK.

    1.6.3 iMonitor TreeRight-click an element in the tree to display a menu of options for that element. Click a menu option to view data, graphs and other information used to monitor and troubleshoot the network. A sample context menu is shown in Figure 14.

    Figure 14. Sample Context Menu

    A plus sign (+) next to an element in the Tree indicates that additional elements exist at the next level, or branch, of the Tree. Click the plus sign (+) to expand the element to view the next level of the Tree.

    A minus sign (-) next to an element indicates that the element has been expanded and children are visible at the next level, or branch, in the Tree. Click the minus sign (-) to hide the next level of the Tree.

    NOTE: iMonitor remembers the selected sort preference after logging out and logging on again.

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    In Figure 15, the UAT-RF Network has been expanded as far as possible. The UAT-RF Network cannot include children in another network; therefore, its only children are the TxRx and Rx line cards, and the IG_1_UAT-RF Inroute Group. The Inroute Group is a parent element that can be expanded by clicking its plus sign (+) to reveal its children elements at the next level of the Tree.

    Figure 15. Fully-Expanded Network in iMonitor Tree

    1.6.4 Using the iMonitor Toolbars and Menu Options

    Title BarThe Title bar identifies the name of the application (in this case, iMonitor), the iDirect software version, and the IP address of the server to which iMonitor is connected.

    Figure 16. iMonitor Title Bar

    Menu BarThe Menu bar at the top of the display provides access to a number of operations described in the sections below.

    Figure 17. iMonitor Menu Bar

    ToolbarThe main Toolbar (Figure 18) contains context-sensitive buttons for performing a variety of operations on the currently-selected element without using its context menu. The toolbar functions are described in Table 1.

    Figure 18. iMonitor Main Toolbar

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    Audio NotificationAudio Notification turns on an audible alert whenever a new alarm or condition is raised. When enabled, audio notifications only sound for newly-raised conditions by default. When a condition is acknowledged, the audio notification stops, even if the condition has not yet cleared.

    To configure audio notification:

    1. Select ResultsAudio Notification from the main menu.2. Select any or all of the conditions under which to raise audio notifications (Figure 19).

    Table 1. Main Toolbar Icons and Functions

    Toolbar Icon Function

    View elements in the Tree Menu hierarchy.

    View Conditions.

    Pause the Timeplan Graph.

    Resume the Timeplan Graph.

    Turn audio on or off when a new alarm or condition is presented or when a condition is cleared.

    Acknowledge a condition.

    Open the Find Toolbar next to the Main Toolbar

    Accept changes made to the system by another user and update the iMonitor display with the latest database information.

    View the version number of the NMS and system information.

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    Figure 19. Enabling Audio Notification from the Results Menu

    3. Select None to disable audio notifications (Figure 20).

    Figure 20. Disabling Audio Notification from the Results Menu

    4. To set up how often audio notifications repeat, or to specify that the notification should play only when a new condition occurs:a. Select ResultsAudio NotificationProperties from the main menu.b. Select one of the two choices in the Audio Notification Properties dialog box

    (Figure 21).

    Figure 21. Audio Notification Properties Dialog Box

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    Acknowledging ConditionsIf audio notification is enabled, acknowledging conditions prevents continuous audio notification, even if the condition that raised the audio notification has not cleared. When conditions are acknowledged in iMonitor:

    Audio notification stops until a new condition is raised.

    All outstanding conditions are acknowledged. Individual conditions cannot be acknowledged.

    To acknowledge conditions:

    1. Click the Toggle Conditions icon on the main toolbar or select ViewConditions from the main menu to open the Conditions pane.

    2. On the Conditions pane, select the Condition Log tab.

    3. Click the Acknowledgement icon on the main toolbar. On the Condition Log tab, a check is displayed for all acknowledged conditions as shown in Figure 22.

    Figure 22. Condition Log Tab with Acknowledged Conditions

    NOTE: When an operator acknowledges a condition, only that operators view is affected. No changes are made on the NMS server or to other operator accounts.

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    View MenuSelect the View menu on the main menu toolbar to display or hide toolbars, panes, status items, and workplace windows as shown in Figure 23. Alternatively, right-click in the main iMonitor pane to see the same options.

    Figure 23. iMonitor View Menu

    Searching iMonitorUse the Find toolbar to search the NMS for matching elements and display the results in either the Network Tree View or the Results Window. This becomes increasingly useful as networks grows larger.

    To search using the Find toolbar:

    1. Select ViewFind Toolbar to display the Find toolbar.2. Enter a string in the first box or click the drop-down arrow to select from earlier search

    strings.

    3. Select an element type in the second drop-down list.

    4. Select a search type in the third drop-down list.

    5. Select the screen area to search in the last drop-down list.

    6. Click the Binoculars icon to begin the search.

    Figure Figure 24 shows the options within each search box.

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    Figure 24. Selecting Search Criteria on Find Toolbar

    Alternatively, search by clicking the Find (Binocular) button on the main toolbar.

    To search using the Find button:

    1. Click the Find button on the main toolbar to open the Find dialog box (Figure 25).

    Figure 25. Find Dialog Box

    2. Enter a new search string or select from earlier search strings.

    3. Select the Device Type, Where to search, and select from the Search Criteria.

    4. Click the Find Next button repeatedly to find each successive matching element.

    The example below uses the Find toolbar to search for a Remote by the Name of e8350-210 in the Network Tree View.

    The matching search result is highlighted in the Tree.

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    Workspace ToolbarThe Workspace Toolbar provides a convenient way to organize multiple displays into a series of virtual workspaces. The four workspaces on the toolbar provide four times the window space without adding another monitor.

    To launch the Workspace toolbar, select ViewWorkspace from the iMonitor main menu. Four small windows appear on the right-side of the iMonitor main tool bar. Each of these windows represents a virtual workspace.

    Click a workspace window to move from the current workspace to another workspace. Displays launched in the previous workspace are hidden and a new, blank workspace appears.

    A workspace becomes active when a display is launched in that workspace. Active workspaces are represented by yellow windows in the toolbar. Only displays launched in the selected workspace are shown on the screen.

    Figure 26 shows the Workspace toolbar in action. In this example, the second workspace contains one or more displays and the other workspaces are empty. Click the fifth workspace to view all displays in all workspaces.

    Figure 26. The Workspace Toolbar in Action

    Saving and Reloading WorkspacesA workspace can be saved and reloaded at a later time. The workspace file stores the following information about displays:

    The window pane size and position within the workspace.

    The parameters specified in the original requests.

    The following workspace operations can be performed from the main menu:

    Select FileSave Workspace or FileSave Workspace As to save the contents of a workspace.

    Select FileOpen Workspace to reload a previously-saved workspace. The saved requests are automatically resubmitted to the appropriate servers.

    Select FileClose Workspace to close a workspace.

    NOTE: Only Real-Time and Get Past requests are saved in workspace files. See Time Frames in iMonitor Requests on page 7.

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    Operational ToolbarThe Operational Toolbar (Figure 27) contains context-sensitive buttons for performing operations on the currently-selected element without using its context menu. These functions are described in Table 2.

    Figure 27. iMonitor Operational Toolbar

    Table 2. Operational Toolbar Icons and Functions

    Toolbar Icon Function

    Request a Network Condition Snapshot

    Request a Network Data Snapshot

    Request a SAT Traffic Graph

    Request an IP Stats Graph

    Request a Mesh Traffic Graph. (Not supported in iDX Release 3.3)

    Request a Timeplan Slot Assignment Graph

    Request Latency results

    Request a SATCOM Graph

    Request a Remote Status/UCP report

    Request modem events

    Request conditions

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    Status BarThe Status bar is located at the bottom of the iMonitor window. It displays the iMonitor user name and the server connection status. In Figure 28, the connection status is Ready and the iMonitor user name is admin.

    Figure 28. iMonitor Status Bar

    Connection Details on Status Bar IconHover the mouse pointer over the PC icon next to the user name on the Status bar to view the IP address(es) of the NMS server(s) to which iMonitor is currently connected.

    Request a SAT Long Term Bandwidth Usage report

    Request a Long Term Bandwidth Usage report

    Place an element under observation

    Open a terminal session

    Table 2. Operational Toolbar Icons and Functions (continued)

    Toolbar Icon Function

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    Conditions PaneSelect ViewConditions to open the Conditions pane. See Chapter 2, Monitoring Conditions and Events for complete information on the tabs in this pane.

    Figure 29. Conditions Pane

    Legend PaneThe Legend pane displays the Configuration State icons and their meanings. They are organized by type of element as shown in Figure 30. To view all Legend icons and meanings, select ViewLegend.

    Figure 30. Legend Pane (Partial View)

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    Configuration Changes PaneSelect ViewConfiguration Changes to see NMS database changes made by other users.

    Viewing Real-Time StatusSelect ViewReal-Time Status to see the real time status of network elements. The status of each network element is displayed to the right of the element name in the iMonitor Tree.

    Figure 31. iMonitor Tree with Real-Time Status

    Idle and Dormant State StatusThe Idle and Dormant States feature minimizes the number of TDMA slots that are allocated to remotes that have no data to transmit. When this feature is enabled, an inactive remote changes from the Active State to the Idle State and finally to the Dormant State based on timeouts configured on the iBuilder Remote QoS tab. (See the iBuilder User Guide for details.)

    The Real-Time Status in the iMonitor Tree shows both the status and the state of each remote with the Idle and Dormant States feature enabled. This is illustrated in Figure 32 for remote 7350.40077.

    Figure 32. Real-Time Status of Remote with Idle and Dormant States Enabled

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    1.6.5 Selecting Columns for ViewingIn any iMonitor pane with columns, any operator can select the set of columns that will be displayed whenever that operator views the pane. Once changed, the


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