June 5-7, 2016Albuquerque, NM

CONFERENCE GUIDE

Paperless2016SOFTWARE FORUM& USER CONFERENCE

SimpleMobile

#SimpleMobilePaperless#UltramainConf2016

Sunday, June 5

Welcome Users and Guests to the 2016 Software Forum and User Conference

Ultramain Systems is the market leader in paperless M&E / MRO and electronic logbook (ELB) software. This year’s Software Forum & User Conference marks the first year we will be hosting ELB user-only sessions, in addition to our longstanding M&E user-only sessions. This year’s Guest Days are bracketed in between the two groups.

During Guest Days we will show users and guests alike how our software has evolved since our last conference. Our Onboard Systems Division will be walking you through efbTechLogs v2, which is designed to utilize and interoperate on installed EFBs as well as mobile device EFBs, both phones and tablets, under iOS and Windows 10 mobile. Our M&E Division will show the latest ULTRAMAIN v9 capabilities, including our Mobile Mechanic software, which allows you to establish a regulatory authority approved paperless system-of-record.

In addition to USI presentations, this year’s conference includes guest speakers from Air New Zealand, Virgin Galactic, HAECO, and Cathay Pacific Airways. Presenters will brief attendees on projects their organizations are involved with, ones that are moving technology beyond previous boundaries, to what can be done. You will have the opportunity to network with peers who face similar challenges as you, along with top tier industry suppliers of innovative technologies, all in a casual setting designed to facilitate exchanges of information and ideas.

We’ll also be unveiling new ULTRAMAIN software which we believe will help you rethink old approaches and increase your confidence in taking your organization paperless.

Once again, we are excited to host you in our beautiful home city of Albuquerque, so let’s get the 2016 Forum started.

Join us tonight at 6pm for our welcome cocktail reception in the Fireplace Room, where you can meet other Forum attendees and relax before we dive in.

WELCOME DAY

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TIME SESSION PRESENTER

07:45 Breakfast South Portal

08:30 Opening Remarks

08:50 efbTechLogs 1.3 USI Intro, Flight & Cabin

09:30 efbTechLogs 1.3 USI Maintenance Workflow

10:15 Break Exhibitor Foyer

10:45 Ultramain’s ePaper Strategy USI

11:30 Paperless MRO Case Study HAECO

12:15 Lunch South Portal

13:45 Air New Zealand: ELB 787 Air New Zealand Experience and Benefits

14:30 Real Time Analytics and USI Data Fusion

15:15 Afternoon Break Exhibitor Foyer

15:45 Paperless Line Maintenance USI Case Study

16:30 ELB 2.0 Overview, USI Challenges of Disconnected Operation

17:15 Cocktails North Atrium

19:00 Conference Dinner Pavillion & Fountain Plaza

Monday, June 6Ballrooms A-D

AGENDA

DAY 1

CONFERENCE AGENDA

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TIME SESSION PRESENTER

07:45 Breakfast South Portal

08:30 Welcome & Updates

09:00 ELB 2.0 Configuration USI & Application Mgmt

09:45 Cross Fleet Airborne Cathay Pacific Connectivity

10:30 Break Exhibitor Foyer

11:00 Virgin Galactic: Silver Linings Virgin Galactic

11:45 Operational Awareness USI & Capacity Modeling

12:30 Lunch South Portal

13:45 ELB 2.0 Solutions: Infrastruc- USI ture, Connectivity & Robustness

14:15 Collaborating During Critical USI Events Case Study

15:00 Afternoon Break Exhibitor Foyer

15:30 Beyond Paperless – what’s USI next for ULTRAMAIN v9

16:15 eJustify – Justify Your ELB USI Program

17:00 Cocktails North Atrium

19:00 Conference Dinner New Mexico Museum of Natural History in Old Town

Tuesday, June 7Ballrooms A-D

AGENDA

CONFERENCE AGENDA

DAY 2

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Monday, June 6 Ballrooms A-D

SESSION OVERVIEWS

SESSION OVERVIEWS

efbTechLogs 1.3 Intro, Flight & CabinA review of v1.3.9, the most advanced ELB application in the world. After an overview of the application, the latest advances incorporated into this new version will be showcased for Flight Crew and Cabin Crew activities.

efbTechLogs 1.3 Maintenance WorkflowFollowing the scenarios presented in Session 1, we focus on the Maintenance Workflow for v1.3.9, highlighting newly introduced features, including fully configurable defect and maintenance action workflow.

Ultramain’s ePaper StrategyAn overview of how ULTRAMAIN v9 is built to enable paperless operations and integrate into your company’s IT infrastructure.

Paperless MRO Case StudyIn a world where airlines provide paper to the MROs, this MRO has plans for paperless operations.

Air New Zealand: ELB 787 Experience and BenefitsAir New Zealand was the launch customer for the B787-9 introducing the type in July 2014. The goal was to activate and trial electronic logbook (ELB or eLog) on the 4th aircraft scheduled for delivery in July 2015. Today’s presentation gives an overview of the project and how the team worked together to achieve CAANZ ops approval 30 October 2015. eLog is now business as usual for the B787-9 fleet and Air New Zealand is exploring options for B777 and A320 fleets.

DAY 1

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Monday, June 6 Ballrooms A-D

SESSION OVERVIEWS

SESSION OVERVIEWS

Real Time Analytics and Data FusionCritical data related to maintenance operations often resides in multiple systems, both internal and external. ULTRAMAIN can be used to fuse this data together for better operational decision making.

Paperless Line Maintenance Case StudyEnsuring proper maintenance coverage for line operations can be challenging for any organization. See how one maintenance provider is using ULTRAMAIN to optimize resources to provide more reliable services.

ELB 2.0 Overview, Challenges of Disconnected OperationAn introduction to the latest product of Ultramain Onboard Systems Division. This session will cover some of the same scenarios addressed in earlier 1.3.9 sessions and will highlight the differences. Additionally, we will address the challenges of disconnected operation.

DAY 1

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Tuesday, June 7Ballrooms A-D

SESSION OVERVIEWS

SESSION OVERVIEWS

ELB 2.0 Configuration & Application MgmtThis session will focus on the unprecedented flexibility of the ELB 2.0 application. It will address distribution of resources and configuration changes, the concepts of authoritative and archive copy, and how these are positively controlled.

Cathay Pacific - Cross Fleet Airborne ConnectivityCathay Pacific has eleven 777s operating successfully with full time airborne connectivity for flight deck and cabin crew. In 2015 Cathay took the bold decision to stop the implementation in view of new market trends and technology advances.

This presentation highlights the platform design considerations and reasoning behind the new solution to be implemented in 2017.

Virgin Galactic - Silver LiningsJustin Daugherty will be providing an update to Virgin Galactic’s operations, talking through what has transcribed since their accident in 2014. Justin will reach into what silver linings were presented, and how Virgin Galactic took advantage of the opportunity with regard to their use of Ultramain. Justin will then provide some tips and tricks for implementing a paperless maintenance system, with some ideas to help combat “paper pushers”.

Operational Awareness & Capacity ModelingAirlines and MROs struggle with understanding the impact of changing fleet size, aircraft utilization and manpower. See how ULTRAMAIN optimization and visualization tools improve operational awareness.

DAY 2

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Tuesday, June 7Ballrooms A-D

SESSION OVERVIEWS

SESSION OVERVIEWS

ELB 2.0 Solutions: Infrastructure, Connectivity & RobustnessA presentation of the ELB 2.0 solutions aimed at the challenges of disconnected operation discussed during the Day One ELB 2.0 session. This will look at connectivity to various installed and uninstalled infrastructure on aircraft, and will discuss different paths for connectivity.

Collaborating During Critical Events Case StudyOut-of-Service events can be crippling to any organization. See how one operator is using ULTRAMAIN’s built-in collaboration tools to enable better communication within the organization by connecting the system and the people.

Beyond Paperless – what’s next for ULTRAMAIN v9A deep dive into the ULTRAMAIN framework and how its architecture allows organizations to keep up with today’s rapidly evolving business needs.

eJustify – Justify Your ELB ProgramOperators looking at ELB solutions want to know ‘How’. But the real question is ‘Why’. efbTechLogs is the ‘how’. ULTRAMAIN eJustify Electronic Logbook Justification Software will show you ‘why’.

DAY 2

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Kevin KrugerExecutive General Manager HAECO

GUEST SPEAKERS

GUEST SPEAKERS

Kevin Kruger was born and raised in South Africa. After completing National Service in the South African Air Force, he joined South African Airways Technical. His career with SAAT progressed to where he was appointed as Senior Manager, overseeing all of the Heavy Maintenance for the airline as well as for contracted customers.

In 2000, Kevin decided to move to Hong Kong, taking up a position in HAECO (Hong Kong Aircraft Engineering Company Limited) Line Maintenance. Working with Cathay Pacific, he was instrumental in setting up the Cabin Management Centre and the Technical Management Centre, delivering FTM services to the airline. After having his responsibilities progressively expanded within the company, he now oversees all of Line Maintenance and Ramp Operations in HAECO HKG.

Kevin has been married for 29 years and has a son and daughter, both of which live in HKG. He is part of a sporting family and he is actively involved in equestrian show-jumping.

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GUEST SPEAKERS

GUEST SPEAKERS

Murray CourtierProject Lead, Performance Insights Air New Zealand

Murray is a project lead most recently working on ELB implementation for the Air New Zealand B787-9 fleet. He moved to London after completing his apprenticeship and gaining his CAANZ and FAA A&P licences. His extensive international career includes line maintenance roles with Northwest Orient, ONA, World Airways, Continental Airlines

and United Airlines before re-joining Air New Zealand in 2000. From Line Quality and Safety, he spent time in both Performance Improvement and Continuous Improvement teams.

Now with a role in Performance Insights, he is part of a team within Air New Zealand’s MRO that support Engineering and Maintenance projects including ELB.

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GUEST SPEAKERS

GUEST SPEAKERS

Rob SaundersHead of Business Improvement & Lean Cathay Pacific Airways

Rob’s career started with British Airways in 1977 where, following an apprenticeship, he worked as a licensed avionics engineer in both Line and Base maintenance. In 1985 he moved to the 747 and L1011 planning department before taking a technical support position in BA’s Maintrol Operations Centre in 1987.

In 1990 Rob joined Cathay Pacific in Hong Kong as a Maintenance Controller and saw the introduction of the 747-400 and Airbus fleet. In’94 he managed the Base Maintenance Support team, covering HAECO and the new TAECO facility (China). In 1997 he moved back to the operation as Manager of the Maintenance Control Centre.

In 2002 he held the position of Manager Ultramain Program, and was responsible for the replacement of Cathay’s legacy Engineering IT systems. In 2006 Rob was appointed Manager of Aircraft Engineering with technical responsibility for Cathay and Dragonair’s Boeing and Airbus fleets.

Now, 4 years into his current position as Head of Business Improvement & Lean, Rob’s team have and continue to implement many productivity and compliance related projects including electronic Technical Records, e-enabled aircraft and a paperless maintenance strategy.

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GUEST SPEAKERS

GUEST SPEAKERS

Justin DaughertySpaceline Maintenance Programs ManagerVirgin Galactic

Justin Daugherty is a proven aviation leader with a strong technical background that has inspired his passion for modernizing aircraft maintenance practices. As an A&P, IA and Private Pilot, both Justin’s personal and professional life have been dedicated to aviation, with his career having developed on the leading edge of the industry.

Having experience that spans from Business Jets to UAVs, and now Spaceships, Justin has a vision for the next generation of aircraft maintenance operations. Currently the Spaceline Maintenance Programs manager with Virgin Galactic, based out of Mojave, CA, he is able to act on this vision. In this role, he is responsible for maintenance control, planning, training and flight operations support assets.

Justin was also the Project Manager for the Ultramain implementation, which is being used as the central operations system for Virgin Galactic.

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EXHIBITOR PROFILES

EXHIBITOR PROFILES

GogoWith more than two decades of experience, Gogo is the leader in in-flight connectivity and wireless entertainment services

for commercial and business fleets around the world. Gogo’s superior technologies, best-in-class service, and global reach help planes fly smarter, our aviation partners perform better, and their passengers travel happier.Attendee: TJ Horsager, Product Manager, Airline Operational Systemshttps://www.gogoair.com

Teledyne Controls is a leading provider of sophisticated

solutions designed to help operators increase flight safety and operational efficiency through more efficient aircraft data and information management. With 50 years experience working closely with civil and military operators worldwide, we have developed a range of products that fit together to provide total solutions and deliver greater benefits to our customers.Attendee: Scott Chambers, Director Sales, North AmericaAttendee: Marshall Dormire, Vice President, Business Developmenthttp://www.teledynecontrols.com

Astronics Ballard Technology is the industry-leader for reliable

avionics interface solutions and world-class customer support. The company manufactures avionics databus interfaces, Aircraft Interface Devices (AID), avionics computers, and databus test software for aerospace, military, and commercial use.

BALLARD TECHNOLOGY

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EXHIBITOR PROFILES

EXHIBITOR PROFILES

UTC Aerospace Systems Our tablet-

compatible EFB system couples a unique Tablet Interface Module (TIM™) with an Aircraft Interface Device (AID) and transforms any tablet into a fully functional EFB system. Our SmartDisplay® EFB system uses avionics grade hardware that can operate as a Windows-based EFB system or enable FAA-certified software to meet emerging NextGen and SESAR applications. Attendee: Chris Westlund, Business Development Manager www.utcaerospacesystems.com

Avionica, Inc. specializes in complete flight data and communications management solutions

comprising of both airborne avionics as well as ground support equipment. Airborne products include the aviONS CWLU/ TWLU onboard network server with AID functionality, miniQAR Mk III with 4G gateway, and satLINK MAX the fully ARINC 741 compliant Iridium SDU with Aircraft Tracking and Telemetry Service. Avionica’s airborne equipment is further supported with avSYNC’s Immediate Data Transfer Service which automatically manages data transfer to and from the aircraft.Attendee: Sean Reilly, VP, Business Developmenthttps://www.avionica.com

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The company’s innovative webFB Wireless Electronic Flight Bag (which recently received FAA approval) enables airlines to provide avionics data connectivity to their portable EFBs.Attendee: Benton Redford, Engineering Managerhttp://www.ballardtech.com

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MAPS

Hotel Albuquerque

Albuquerque International Sunport2200 Sunport Blvd SE, Albuquerque, New Mexico

Directions to the Airport: Head north on Rio Grande Blvd NW toward Pueblo Bonito Ct NW. Turn right to merge onto I-40 E. Take exit 159B to merge onto I-25 S towards Las Cruces. Take exit 221 which turns left

and becomes Sunport Blvd toward Airport.

MAPS

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MAPS

MAPS

Old Town Albuquerque

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1 Church Street Café2 Season’s Rotisserie & Grille3 St. Clair Bistro4 The Chile Casa5 Old Town Basket & Rug Shop6 Plaza Indian Trading Post

7 Old Town Emporium 8 Albuquerque Museum 9 Natural History Museum 10 The Candy Lady 11 Amapola Gallery 12 Bright Rain Gallery

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#SimpleMobilePaperless #UltramainConf2016

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#SimpleMobilePaperless #UltramainConf2016

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#SimpleMobilePaperless #UltramainConf2016

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#SimpleMobilePaperless #UltramainConf2016

Paperless2016SOFTWARE FORUM& USER CONFERENCE

SimpleMobile

Ultramain Systems, Inc. 8100 Lang Avenue NEAlbuquerque, NM 87109, USA505-828-9000

www.ultramain.com

#SimpleMobilePaperless#UltramainConf2016