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UMS Information Technology Services
Ad Hoc Technology Committee MeetingOctober 15, 2007
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UMS-ITS Mission
The mission of Information Technology Services is to maintain an integrated, efficient, sustainable and responsive program of information systems, technologies and services for the University of Maine System, K-12 Schools, Public Libraries and State Government.
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UMS-ITS Vision
Provide an IT infrastructure that provides access to information, resources and services that are available at anytime, any place and on any device.
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UMS-ITSWho We Serve
University of Maine System (All Campuses and UMS) K-12 Schools Public Libraries Non-Profits State Government Private Higher Education Research Institutions Municipalities
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University of Maine IT Infrastructure
Network (Voice, Data, ITV)
MaineStreet (ERP)
CollaborationsTools
Applications Academic
Administrative
Desktops/Laptops/
PDA’s
System wide Messaging
Storage
Servers/ SystemManagement
Database
Security
Identity Management
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ExistingNetwork
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UMaine
UMF
UMA
UMFK
USM
UCBUMM
UMPI
Penquis Center
(Dover-Foxcroft)
Norway-SouthParis Center
Saco-BiddefordCenter
Bath-Brunswic
kCenter
ThomastonCenter
CalaisCenter
EllsworthCenter
HoultonCenter
East MillinocketCenter
Rumford-MexicoCenter
Sanford Center
LAC
HutchinsonCenter
(Belfast)
Mt. Agamenticus
Sand Hill
Litchfield
Ragged Mtn.
CookHill
York Hill
Sugarloaf
StreakedMtn
Blackcap
Blue Hill
Greenville
Peaked
FishHill
CooperMtn.
MusquashMtn.
QuaggyJoe
Number 9 Mtn.
Parkhurst
Smyrna
CharetteHill
Daigle
Van Buren
Madawaska
Mt.Abrams
BullMtn.
Lisbon
Machias
EagleLake
Van Buren
Madawaska
Limestone
Ft Fairfield
Caribou
Ashland
Island FallsShermanStation
Danforth
Lincoln
Eastport
Lubec
Jonesport
GreenvilleJackman
Rangeley
Guilford
Dexter
Newport Hermon
BinghamKingfield
Bethel
Livermore Falls
Skowhegan
Lisbon
Long Island
Farmington (Mt Blue)
Winthrop
Bucksport
Fairfield Thorndike
WiscassetNewcastle Baxter
Scarborough
Waldoboro
Mt. Desert
Swans Island
Deer Isle
Isle au Haut
North Haven
Vinalhaven
MMA Islesboro
Camden
East Sullivan
SouthBerwick
Monhegan
Existing ITVNetwork
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“An Example of Campus Services”USM’s Division of Information and Technology (DoIT)
2700+ University owned computers 5000+ network connections (wired and wireless) 2500 telephones 325+ networked printers 3 campuses and 7 remote locations (Portland and Augusta) 591 BlackBoard sites Spring ’06 (44% of UMS sites) 9000+ HelpDesk calls annually 30,000 daily e-mails (faculty, staff) 1000+ semester data requests (internal- students, staff,
faculty; external – IPEDS, surveys, etc.) ~$2M in computer equipment sales
UMS-ITS Financial Summary
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UMS-ITS Organization FTE 86
Budget $12.5 Assets $34.2
CIORalph Caruso
Administrative Systems Development & Support
DirectorCindy Mitchell
Systems & OperationsAssociate Director
John Grover
Communications & Network SupportAssociate Director
Jeff Letourneau
Academic Technologies & End-Users Support
Associate DirectorJohn Forker
Shared Processing Center
Interim DirectorRalph Caruso
IT Directors Group
IT Planning & Policy Group
Sponsors
Steering Committee
FTE 29 11 16.5 15.5 14 Budget $3.9M $2.5M $3.7M $1.7M $ .7MAssets $5.9M $8.0M $11 M $9.3M
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CIO-UMS-ITS FY08 BUDGET(000’s omitted)
Administrative Systems Communications Academic Tech. Total Shared Processing CIO Applications & Operations & Network Services & End-User Support Center
Salaries/Benefits 219$ 2,394$ 790$ 1,144$ 973$ 5,520$ 691$
Telecom/Transmission Fees 1,858$ 401$ 2,259$
Software Maintenance 1,315$ 1,102$ 186$ 20$ 2,623$ Hardware Maintenance 235$ 213$ 18$ 466$
Hardware Acquisitions 355$ 260$ 219$ 834$
Other 41$ 237$ 46$ 121$ 445$ 84$
Total- Gross 260$ 3,946$ 2,482$ 3,707$ 1,752$ 12,147$ 775$
Less:Internal 139$ 648$ 274$ 1,061$ External 1,966$ 8$ 1,974$
Allocations toCampuses 2,268$ 2,268$ 775$
Net Subsidy to Campuses 260$ 1,349$ 2,308$ 1,093$ 1,470$ 6,480$ -$
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UMS-ITS IT Capital BudgetFY08
MaineStreet $1.8M
Regional Optical Network $3.0M
Total: $4.8M
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UMS-ITS Infrastructure Investments (2002-2007) Software $6.0M
ERP (MaineStreet)* Functional Productivity Software
Document Imaging Event/Classroom Scheduling Housing Anti-Virus Fundraising Development Identity Management Campus Cards Address Cleansing Software E-Commerce
Network Technology $5.0M Wireless System-Wide Telephony Network Convergence Regional Optical Network Wired Network Upgrades
Servers/Storage/Video Conferencing $1.5M ERP Servers/Upgrades VM Environment Storage System Video Conferencing Video Streaming
Total: $12.5M
*Only includes ERP software acquisition of the $18.0M project budget.
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IT System-Wide InfrastructureInvestment Requirements
Campus Network/Wiring Modernization $18.0M Campus Network Convergence $ 9.0M (Voice Video Data) Data Center Upgrades/Modernization $ 5.0M+ UMS,UM and USM Campus Desktop/Laptops 4 yr renewal $ 2.0M/ $.8M Research Computing Renewal $ 2.0M Instructional Technology Integration $ 1.5M High Priority Software Projects $ 1.5M
Security/Regulatory Compliance $ 3.0M
Total: $42.0M
Expansion of State-Wide Optical Network $ 5.0M - $10M
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UMS–ITS Collaborative Initiatives
Identity Management
Student, Faculty, & Staff Email UMPI UMF- Inquired
Server Consolidation (UM) UMS-ITS Maine InfoNet UM
Modem Pools – Outsourced
Recycled PC’s UMS-ITS UMFK UMPI UM Alumni
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Regional Optical Network TJL NIH/NCRR Grant $250,000.00
MDI BioLabs, COA, Bates, Bowdoin, Colby MCCS
Network Convergence UMFK Centers & Sites UMPI
Maine School/Library Network State Library DOE
UMS–ITS Collaborative Initiatives(Continued)
MaineStreet Update
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Pre Go-Live Audit Summary
Critical Juncture- Schedule achievable w/ following activities
IDP members expanded effort required (24-30 hours a week) Consultants finish set-up by October 31st
Project Management team must set hard milestones and elevate them in visibility.
Final decision made December 1st, after spending November testing
Self-assessment of each campus in individual interviews with project staff members yesterday afternoon
Audit team was high quality and assessment was conducted in a professional and effective manner
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Recent Accomplishments
Master Course Catalog in Production September 18, 2007
UMS E-Application in Production October 01, 2007
Application Fee Processing for Fall 2008 in Production October 01, 2007
TouchNet Credit Card Processing for Fall 2008 Application Fees in Production October 01, 2007
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Recent Accomplishments (Continued)
General Ledger Interface in Production October 01, 2007
Enrollment Deposit Processing in Production October 01, 2007
Initial Class Schedule for Fall 2008 in Production October 05, 2007
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Financial Aid Delay Impacts
Qualitative
Staff time from campuses to continue IDP Further delay in realizing value of student system Minimal Interface to Financier
Quantitative (Costs)
The risk of student revenue loss is minimized
FY08/09 consulting, staff, etc. $850,000.00
FY09/10 – delay in Legacy support $700,000.00
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MAINESTREET
Sponsors Discussion
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Current/Future Outcomes
Human Resources Management System…………Tracy Bigney
Financial Management System…………………….Joanne Yestramski
Student Administration System…………………….Rosa Redonnett